20 Resort Management jobs in Vietnam
Resort Operations Manager
33000 Thai Binh , Thai Binh
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Job Description
Our client is seeking a dynamic and experienced Resort Operations Manager to oversee the daily operations of a premier hospitality establishment located in the picturesque region of Thai Binh, Thai Binh, VN . This role is crucial for ensuring the highest standards of guest satisfaction, operational efficiency, and overall profitability. The successful candidate will be responsible for managing various departments including front office, housekeeping, food and beverage, and maintenance, ensuring seamless integration and superior service delivery.
Key responsibilities include developing and implementing operational strategies, managing budgets, controlling costs, and identifying opportunities for revenue enhancement. You will lead and motivate a diverse team, fostering a positive work environment that encourages professional growth and high performance. This involves recruitment, training, performance management, and ensuring compliance with all health, safety, and service standards. Furthermore, you will be involved in marketing initiatives and customer relationship management to drive repeat business and enhance the resort's reputation. The ideal candidate will possess strong leadership skills, exceptional problem-solving abilities, and a deep understanding of the hospitality industry.
Qualifications required for this position include a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with at least 5 years of progressive experience in hotel or resort management. Proven experience in budget management, P&L responsibility, and team leadership is essential. Excellent communication and interpersonal skills are a must, along with fluency in English and Vietnamese. Familiarity with property management systems (PMS) and other hotel operational software is highly desirable. You should be adept at analyzing market trends, implementing service improvements, and handling guest feedback effectively. This role demands a proactive approach to problem-solving and a commitment to maintaining operational excellence. The ability to work under pressure and adapt to changing circumstances is key to success in this role, ensuring the resort continues to thrive in a competitive market.
Key responsibilities include developing and implementing operational strategies, managing budgets, controlling costs, and identifying opportunities for revenue enhancement. You will lead and motivate a diverse team, fostering a positive work environment that encourages professional growth and high performance. This involves recruitment, training, performance management, and ensuring compliance with all health, safety, and service standards. Furthermore, you will be involved in marketing initiatives and customer relationship management to drive repeat business and enhance the resort's reputation. The ideal candidate will possess strong leadership skills, exceptional problem-solving abilities, and a deep understanding of the hospitality industry.
Qualifications required for this position include a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with at least 5 years of progressive experience in hotel or resort management. Proven experience in budget management, P&L responsibility, and team leadership is essential. Excellent communication and interpersonal skills are a must, along with fluency in English and Vietnamese. Familiarity with property management systems (PMS) and other hotel operational software is highly desirable. You should be adept at analyzing market trends, implementing service improvements, and handling guest feedback effectively. This role demands a proactive approach to problem-solving and a commitment to maintaining operational excellence. The ability to work under pressure and adapt to changing circumstances is key to success in this role, ensuring the resort continues to thrive in a competitive market.
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Resort Operations Manager
300000 Nam Dinh , Nam Dinh
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Our client, a renowned hospitality group, is looking for a dynamic and experienced Resort Operations Manager to oversee the day-to-day operations of their beautiful property in Nam Dinh, Nam Dinh, VN . This is a hybrid role, requiring your presence on-site for key operational oversight and team management, with opportunities for remote work on specific strategic planning tasks. You will be responsible for ensuring the highest standards of guest satisfaction, operational efficiency, and financial performance across all departments, including F&B, Rooms Division, and Recreation. Your leadership will drive service excellence, staff development, and the overall guest experience. Key duties include managing departmental budgets, implementing cost-control measures, ensuring compliance with health and safety regulations, and developing innovative strategies to enhance revenue and profitability. You will lead and motivate a diverse team, fostering a positive work environment and promoting continuous learning. This role requires a strong understanding of the hospitality industry, excellent interpersonal skills, and the ability to handle challenging situations with professionalism and grace. You will work closely with the General Manager to implement strategic initiatives and ensure the resort's continued success. The ideal candidate possesses a passion for hospitality, a keen eye for detail, and a commitment to delivering memorable experiences for every guest.
Responsibilities:
Responsibilities:
- Oversee and manage all operational departments of the resort to ensure seamless service delivery.
- Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
- Manage departmental budgets, controlling expenses and maximizing profitability.
- Ensure adherence to quality standards, health, safety, and sanitation regulations.
- Lead, train, and motivate the operational team, fostering a culture of service excellence.
- Conduct regular performance reviews and provide constructive feedback to staff.
- Handle guest inquiries, complaints, and feedback promptly and professionally.
- Collaborate with sales and marketing teams to develop strategies for increasing occupancy and revenue.
- Monitor industry trends and best practices to identify opportunities for improvement.
- Prepare operational reports and present findings to senior management.
- Proven experience in hotel or resort management, preferably in a similar role.
- Strong knowledge of hotel operations, including F&B, Rooms Division, and Guest Services.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to manage budgets and control costs effectively.
- Familiarity with hotel management software (PMS, POS).
- Passion for delivering exceptional guest experiences.
- Bachelor's degree in Hospitality Management or a related field is preferred.
- Ability to work flexible hours, including weekends and holidays.
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Resort Operations Manager
46100 Phan Thiet, Binh Thuan
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Our client, a premier hospitality group, is seeking an experienced and dynamic Resort Operations Manager to oversee all daily operations at their stunning coastal property in **Phan Thiet, Binh Thuan, VN**. This pivotal role requires a proactive leader with a proven track record in the hospitality industry, committed to delivering exceptional guest experiences and driving operational efficiency. The Resort Operations Manager will be responsible for managing various departments, including Front Office, Food & Beverage, Housekeeping, and Recreation, ensuring seamless service delivery and adherence to high standards.
Key responsibilities include developing and implementing operational strategies to maximize revenue and guest satisfaction, managing departmental budgets, controlling costs, and ensuring compliance with health, safety, and hygiene regulations. You will lead and mentor a diverse team, fostering a positive work environment, and providing continuous training and development opportunities to enhance service quality. Furthermore, you will be involved in guest relations, handling feedback and resolving any issues promptly and professionally to maintain guest loyalty. The ideal candidate will possess strong leadership, communication, and problem-solving skills, with a keen eye for detail and a passion for excellence in hospitality. A minimum of 5 years of progressive management experience in a resort or hotel setting is required. Proficiency in property management systems (PMS) and a strong understanding of financial management within the hospitality sector are essential. If you are a results-oriented professional looking for a challenging and rewarding opportunity in a beautiful location, we encourage you to apply.
Responsibilities:
Key responsibilities include developing and implementing operational strategies to maximize revenue and guest satisfaction, managing departmental budgets, controlling costs, and ensuring compliance with health, safety, and hygiene regulations. You will lead and mentor a diverse team, fostering a positive work environment, and providing continuous training and development opportunities to enhance service quality. Furthermore, you will be involved in guest relations, handling feedback and resolving any issues promptly and professionally to maintain guest loyalty. The ideal candidate will possess strong leadership, communication, and problem-solving skills, with a keen eye for detail and a passion for excellence in hospitality. A minimum of 5 years of progressive management experience in a resort or hotel setting is required. Proficiency in property management systems (PMS) and a strong understanding of financial management within the hospitality sector are essential. If you are a results-oriented professional looking for a challenging and rewarding opportunity in a beautiful location, we encourage you to apply.
Responsibilities:
- Oversee and manage all operational departments of the resort.
- Ensure exceptional service standards are met across all guest touchpoints.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Manage departmental budgets, control expenses, and optimize profitability.
- Lead, motivate, and develop a team of hospitality professionals.
- Maintain high standards of health, safety, and sanitation.
- Collaborate with marketing and sales teams to drive business growth.
- Handle guest complaints and ensure timely resolution.
- Conduct regular performance reviews and provide constructive feedback.
- Bachelor's degree in Hospitality Management or a related field.
- Minimum of 5 years of management experience in the hospitality industry.
- Proven leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Strong financial acumen and budget management skills.
- Proficiency in property management systems and MS Office Suite.
- Ability to work under pressure and in a fast-paced environment.
- Fluency in English and Vietnamese is required.
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2
Resort Operations Manager
950000 Can Tho , Can Tho
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Our client, a premier hospitality provider, is seeking a dynamic and experienced Resort Operations Manager to oversee the daily operations of their luxurious property. This role requires the manager to be actively involved on-site to ensure seamless guest experiences and efficient facility management. The Operations Manager will be responsible for managing and coordinating various departments, including front desk, housekeeping, food and beverage, and maintenance, to deliver exceptional service. You will develop and implement operational strategies to maximize guest satisfaction, revenue, and profitability. Key responsibilities include ensuring compliance with health, safety, and hygiene standards, managing operational budgets, and controlling costs. The role involves hiring, training, motivating, and supervising staff, fostering a positive and productive work environment. You will also be responsible for inventory management, vendor relations, and guest feedback analysis to identify areas for improvement. Experience with property management systems (PMS) and point-of-sale (POS) systems is required. Strong leadership, problem-solving, and decision-making skills are essential. The ability to work flexible hours, including evenings, weekends, and holidays, is necessary. Excellent communication and interpersonal skills are vital for interacting with guests, staff, and suppliers. This position offers an exciting opportunity to lead a dedicated team and contribute to the success of a renowned resort. If you have a passion for hospitality and a proven track record in operations management, we invite you to apply.
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3
Resort Operations Manager
550000 Hoa Sơn
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Job Description
Our client is seeking an experienced and dynamic Resort Operations Manager to oversee all aspects of day-to-day operations at their premier property in Quy Nhon, Binh Dinh, VN . This pivotal role is responsible for ensuring the highest standards of guest satisfaction, operational efficiency, and financial performance. The ideal candidate will lead and motivate a diverse team of hospitality professionals, driving excellence across departments including Front Office, Housekeeping, Food & Beverage, and Recreation. Key responsibilities include developing and implementing strategic plans to enhance guest experiences, managing budgets and P&L statements, overseeing staff training and development, ensuring compliance with all health and safety regulations, and fostering a positive and productive work environment. You will also be responsible for maintaining the property's physical condition, coordinating with maintenance teams, and managing vendor relationships. This role requires a proactive approach to problem-solving, exceptional communication skills, and a keen eye for detail. A minimum of 5 years of progressive management experience in the hospitality industry is essential. A degree in Hospitality Management or a related field is preferred. Experience with property management systems (PMS) and a proven ability to drive revenue growth and cost control are critical. This is an on-site position with significant responsibilities for the overall success of the resort. We are looking for a leader who is passionate about creating memorable experiences for guests and committed to achieving operational excellence.
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Resort Operations Manager
76000 Can Tho , Can Tho
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Job Description
Our client, a leading hospitality group, is seeking an experienced and dynamic Resort Operations Manager to oversee and enhance the guest experience at their premier property in Can Tho . This pivotal role requires a hands-on leader with a proven track record in managing diverse hotel operations, including front desk, housekeeping, food & beverage, and guest services. The ideal candidate will be passionate about delivering exceptional service, driving operational efficiency, and fostering a positive work environment for a diverse team.
Key Responsibilities:
Qualifications:
This is an exciting opportunity for a seasoned hospitality professional to make a significant impact in a beautiful and thriving resort destination. Join our client's team and contribute to creating unforgettable guest experiences.
Key Responsibilities:
- Develop and implement strategic plans to optimize resort operations and maximize profitability.
- Manage daily operations across all departments, ensuring seamless service delivery and adherence to high-quality standards.
- Oversee budget management, cost control, and revenue generation initiatives.
- Lead, train, and motivate a team of hospitality professionals to achieve departmental goals and maintain service excellence.
- Ensure compliance with all health, safety, and sanitation regulations.
- Handle guest feedback and resolve issues promptly and effectively to ensure guest satisfaction.
- Collaborate with marketing and sales teams to promote the resort and drive bookings.
- Conduct regular performance reviews and provide constructive feedback to staff.
- Maintain strong relationships with suppliers and vendors.
- Stay abreast of industry trends and best practices to continuously improve service offerings.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel or resort management.
- Strong leadership, communication, and interpersonal skills.
- Proven ability to manage budgets and financial performance.
- Excellent problem-solving and decision-making abilities.
- Familiarity with hotel management software and systems.
- Knowledge of Vietnamese labor laws and hospitality regulations.
- Fluency in English is required; Vietnamese language proficiency is essential.
- Flexibility to work varied shifts, including weekends and holidays, is expected, reflecting the hybrid nature of this role with on-site presence crucial for operational oversight.
This is an exciting opportunity for a seasoned hospitality professional to make a significant impact in a beautiful and thriving resort destination. Join our client's team and contribute to creating unforgettable guest experiences.
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5
Resort Operations Manager
530000 Hoa Sơn
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Job Description
Our client is looking for a dynamic and experienced Resort Operations Manager to oversee the day-to-day operations of their premier resort in **Quy Nhon, Binh Dinh, VN**. This hybrid role allows for a blend of on-site management and remote administrative tasks. You will be responsible for ensuring the seamless delivery of all resort services, including front office, housekeeping, food and beverage, and recreational activities, maintaining the highest standards of quality and guest satisfaction. Key responsibilities include managing and motivating a diverse team of staff, optimizing operational efficiency, and controlling costs without compromising service excellence. You will develop and implement operational policies and procedures, manage budgets, and oversee inventory and procurement. This role requires a strategic thinker with a strong understanding of resort management principles and a passion for delivering exceptional customer experiences. The ideal candidate will have a minimum of 6 years of progressive experience in hotel or resort management, with a proven track record in operational leadership. Excellent leadership, communication, and problem-solving skills are essential. A bachelor's degree in Hospitality Management or a related field is required, and experience with property management systems (PMS) is a must. You should be adept at financial management and possess strong organizational skills to effectively manage multiple priorities. If you are a motivated professional seeking to advance your career in the vibrant hospitality sector in **Quy Nhon, Binh Dinh, VN**, this is an exciting opportunity. Join our team and contribute to creating unforgettable experiences for our guests.
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6
Luxury Resort Operations Manager
520000 Phan Thiet, Binh Thuan
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Job Description
Our client, a premier luxury resort in Phan Thiet, is seeking an experienced and dynamic Luxury Resort Operations Manager to lead their front-of-house and back-of-house departments. This pivotal role ensures the seamless delivery of exceptional guest experiences, upholding the highest standards of service excellence. You will oversee various operational aspects, including Front Desk, Concierge, Housekeeping, Food & Beverage, and Recreation, fostering a culture of meticulous attention to detail and personalized service. The ideal candidate will possess a strong background in luxury hospitality management, with a proven ability to motivate teams, manage budgets effectively, and drive operational efficiency. This hybrid role involves both on-site leadership and strategic planning, requiring excellent interpersonal skills and a keen understanding of the hospitality landscape. You will be instrumental in maintaining the resort's reputation for outstanding quality and guest satisfaction.
Responsibilities:
Qualifications:
This is a fantastic opportunity to lead and innovate within a world-class hospitality establishment. If you are passionate about luxury service and possess strong leadership capabilities, we encourage you to apply.
Responsibilities:
- Direct and manage the day-to-day operations of all hotel departments, ensuring guest satisfaction.
- Develop and implement operational policies and procedures to maintain high service standards.
- Oversee departmental budgets, controlling expenses and maximizing profitability.
- Recruit, train, mentor, and evaluate staff to ensure a high-performing team.
- Conduct regular performance reviews and provide constructive feedback to team members.
- Ensure all guest complaints are resolved efficiently and to the highest satisfaction.
- Monitor and maintain the physical appearance and operational efficiency of the resort.
- Collaborate with the Executive Chef and F&B Director to ensure quality and consistency in dining experiences.
- Implement and uphold health, safety, and sanitation standards across all departments.
- Manage inventory, procurement, and vendor relationships for operational supplies.
- Develop and execute strategies to enhance guest loyalty and repeat business.
- Work closely with the Marketing and Sales teams to support promotional activities.
- Analyze operational data and prepare reports for senior management.
- Act as a brand ambassador, embodying the resort's values and standards.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management, preferably in luxury properties.
- Proven track record in leading and motivating diverse teams.
- Strong financial acumen with experience in budgeting and cost control.
- Excellent knowledge of hotel operations systems, including Property Management Systems (PMS) and POS systems.
- Exceptional interpersonal, communication, and problem-solving skills.
- A passion for delivering outstanding guest service and creating memorable experiences.
- Flexibility to work varied shifts, including weekends and holidays.
- Fluency in English and Vietnamese; additional languages are a plus.
- A positive attitude and a professional demeanor.
This is a fantastic opportunity to lead and innovate within a world-class hospitality establishment. If you are passionate about luxury service and possess strong leadership capabilities, we encourage you to apply.
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7
Senior Resort Operations Manager
01000 Thai Binh , Thai Binh
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Our client, a leading hospitality management group, is seeking an experienced and dynamic Senior Resort Operations Manager to oversee and enhance the guest experience across multiple properties. This is a fully remote position, offering the flexibility to manage operations from anywhere. The ideal candidate will possess a deep understanding of the hospitality industry, exceptional leadership skills, and a proven track record in driving operational efficiency and profitability. You will be responsible for developing and implementing strategic plans to improve service quality, optimize resource allocation, and ensure seamless day-to-day operations. This role requires a proactive approach to problem-solving, strong financial acumen, and the ability to motivate and manage diverse teams remotely.
Key Responsibilities:
Key Responsibilities:
- Develop and execute comprehensive operational strategies to align with business objectives.
- Oversee all aspects of resort operations, including guest services, food and beverage, housekeeping, maintenance, and recreation.
- Implement and maintain high standards of service quality and guest satisfaction.
- Manage budgets, control costs, and identify opportunities for revenue enhancement.
- Lead, mentor, and develop a remote team of department heads and operational staff.
- Ensure compliance with all health, safety, and regulatory standards.
- Analyze performance metrics and implement corrective actions as needed.
- Collaborate with marketing and sales teams to drive occupancy and revenue.
- Foster a culture of continuous improvement and innovation.
- Build and maintain strong relationships with stakeholders and suppliers.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in resort operations management.
- Proven experience managing remote teams effectively.
- Exceptional leadership, communication, and interpersonal skills.
- Strong financial management and budgeting capabilities.
- Proficiency in property management systems (PMS) and other relevant software.
- Excellent problem-solving and decision-making abilities.
- Passion for delivering outstanding guest experiences.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
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8
Luxury Resort Operations Manager
70000 An Thanh
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WhatJobs is seeking a highly motivated and experienced Luxury Resort Operations Manager to oversee the seamless day-to-day operations of our exclusive beachfront resort located in the picturesque coastal city of Vung Tau, Ba Ria–Vung Tau, VN . This is a fully remote position, allowing you to manage operations from anywhere while ensuring the highest standards of guest satisfaction and service excellence. Your primary responsibility will be to lead and inspire a diverse team of hospitality professionals, fostering a culture of exceptional service, efficiency, and continuous improvement. You will be instrumental in developing and implementing operational strategies, managing budgets, optimizing resource allocation, and ensuring compliance with all health, safety, and quality standards. Key duties include overseeing front office operations, food and beverage services, housekeeping, maintenance, and guest activities. You will also be responsible for managing vendor relationships, procuring supplies, and implementing cost-control measures without compromising on quality. This role requires a proactive approach to problem-solving, identifying opportunities for service enhancement, and driving revenue growth. A crucial aspect of this position involves leveraging technology and remote management tools to maintain close oversight and communication with on-site teams. You will collaborate with the marketing and sales departments to develop packages and promotions that appeal to our target clientele. Furthermore, you will be involved in guest feedback analysis, implementing improvements based on reviews and direct feedback to ensure a consistently outstanding guest experience. The ideal candidate will possess strong leadership, communication, and interpersonal skills, with a proven track record in high-end hospitality management. A deep understanding of hotel operations, financial management, and human resources principles is essential. This is an unparalleled opportunity to lead a dynamic team in a stunning location, contributing to the success of a premier hospitality destination from a remote setting.
Responsibilities:
Qualifications:
Responsibilities:
- Oversee all daily resort operations ensuring exceptional guest experiences.
- Manage and mentor the resort staff, promoting a positive and productive work environment.
- Develop and implement operational policies and procedures.
- Manage departmental budgets and control costs effectively.
- Ensure adherence to all health, safety, and sanitation regulations.
- Drive revenue through strategic planning and service excellence.
- Monitor guest feedback and implement improvements.
- Manage relationships with suppliers and vendors.
- Coordinate with various departments to ensure smooth operations.
- Utilize remote management tools for effective oversight.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel or resort management, with a focus on luxury properties.
- Proven ability to manage remote teams and operations.
- Excellent leadership, communication, and organizational skills.
- Strong financial acumen and budget management experience.
- Proficiency in hotel management software and remote collaboration tools.
- Adaptability and problem-solving skills in a fast-paced environment.
- Passion for delivering outstanding customer service.
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