199 Retail Assistant jobs in Vietnam
Remote E-commerce Retail Assistant
Posted 2 days ago
Job Viewed
Job Description
Key Responsibilities:
- Manage and update product listings on e-commerce platforms.
- Write engaging product descriptions and optimize product images.
- Process customer orders accurately and efficiently.
- Monitor inventory levels and coordinate with suppliers.
- Handle customer inquiries and resolve issues via email and chat support.
- Assist with shipping and fulfillment processes.
- Create and schedule social media posts to promote products.
- Support the execution of email marketing campaigns.
- Analyze sales data and prepare basic performance reports.
- Ensure accuracy and consistency of information across all online channels.
- Contribute to the overall customer experience and satisfaction.
Qualifications:
- Previous experience in e-commerce, retail, or customer service is a plus.
- Familiarity with e-commerce platforms (e.g., Shopify, WooCommerce) and marketplaces.
- Excellent written and verbal communication skills.
- Strong organizational and time management abilities.
- Proficiency in Microsoft Office Suite or Google Workspace.
- Basic understanding of digital marketing and social media management.
- Ability to work independently and as part of a remote team.
- High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
- A keen eye for detail and a passion for online retail.
Retail Assistant (Trợ Lý Cửa Hàng) - Ht1066376
Posted today
Job Viewed
Job Description
(Mức lương: Thỏa thuận)
Sales/ Customer Service:
- Sales Service.
- Keep up-to-date pm store information and product knowledge and sell and promote merchandise and services of the store.
- Practice complementary sales (ie, recommend tie to go with shirt)
- Provide the highest level of customer service.
- Work with team to achieve sales target.
Stock Control:
- Check stock daily to ensure that shelves are well-stocked and replenish stock whenever necessary.
- Return any damaged stock according to procedures.
- Assist in physical stock-taking.
- Receiving and check quantity, quality, sizes and price tags of stock.
Housekeeping and Merchandise Display:
- Keep sales area clean and tidy, pick up/ dispose (any) litter.
- Keep the showcases and fixtures (including and storeroom,) clean and tidy; clean/ dust, merchandise to keep them looking new and clean.
- Ensure that merchandise on display is neat and orderly.
- Assist in promotion/ festive merchandise display.
- Always be alert of suspicious characters; report any shop-lifting to superior/ security officer.
- Carry out changing room control procedures.
Market & Customers’ Information:
- Feedback to superior on the salability of merchandise.
- Feedback on customer comments regarding quality, usage, prices etc.
Administrative Procedures:
- Replenish stationery supplies (bags, wrapping paper etc)
- Complete necessary forms such as Repeat Order Requisition Form, Out of Stock Form, Daily Sales Record etc.
- Any other duties as and when assigned by the company.
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- Insurance according to the regulations
- 3th month salary
- Health care insurance, accident insurance, premium health card 24/24
- Annual Leaves
- Rewards, salary increases.
- Discount employee card
- Meal allowance
**Yêu cầu bằng cấp (tối thiểu)**: Trung học phổ thông
**Yêu cầu công việc**:
- At least High School diploma;
- Outstanding practical experience in a retail, luxury fashion and customer service oriented environment.
- Excellent knowledge of relating with clients and associates in a positive, professional and polite way.
- Proficiency with the use of Ms Word and Excel in addition to accurate understanding of UPC information and price tag.
- Commendable customer service skills with exceptional planning and organizational dexterity at all levels;
- Analytical ability and teamwork spirit.
- Being able to work on shift, weekends and public holidays when required;
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Bán Lẻ,Bán Lẻ/Cửa Hàng,Hành Chính/Văn Phòng,Kinh Doanh/Bán Hàng,Thư Ký,Tư Vấn Doanh Nghiệp (B2B)
Trung học phổ thông
1 - 2 năm
Retail Assistant (Trợ Lý Cửa Hàng) - A066376
Posted today
Job Viewed
Job Description
(Mức lương: Thỏa thuận)
Sales/ Customer Service:
- Sales Service.
- Keep up-to-date pm store information and product knowledge and sell and promote merchandise and services of the store.
- Practice complementary sales (ie, recommend tie to go with shirt)
- Provide the highest level of customer service.
- Work with team to achieve sales target.
Stock Control:
- Check stock daily to ensure that shelves are well-stocked and replenish stock whenever necessary.
- Return any damaged stock according to procedures.
- Assist in physical stock-taking.
- Receiving and check quantity, quality, sizes and price tags of stock.
Housekeeping and Merchandise Display:
- Keep sales area clean and tidy, pick up/ dispose (any) litter.
- Keep the showcases and fixtures (including and storeroom,) clean and tidy; clean/ dust, merchandise to keep them looking new and clean.
- Ensure that merchandise on display is neat and orderly.
- Assist in promotion/ festive merchandise display.
- Always be alert of suspicious characters; report any shop-lifting to superior/ security officer.
- Carry out changing room control procedures.
Market & Customers’ Information:
- Feedback to superior on the salability of merchandise.
- Feedback on customer comments regarding quality, usage, prices etc.
Administrative Procedures:
- Replenish stationery supplies (bags, wrapping paper etc)
- Complete necessary forms such as Repeat Order Requisition Form, Out of Stock Form, Daily Sales Record etc.
- Any other duties as and when assigned by the company.
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- Insurance according to the regulations
- 3th month salary
- Health care insurance, accident insurance, premium health card 24/24
- Annual Leaves
- Rewards, salary increases.
- Discount employee card
- Meal allowance
**Yêu cầu bằng cấp (tối thiểu)**: Trung học phổ thông
**Yêu cầu công việc**:
- At least High School diploma;
- Outstanding practical experience in a retail, luxury fashion and customer service oriented environment.
- Excellent knowledge of relating with clients and associates in a positive, professional and polite way.
- Proficiency with the use of Ms Word and Excel in addition to accurate understanding of UPC information and price tag.
- Commendable customer service skills with exceptional planning and organizational dexterity at all levels;
- Analytical ability and teamwork spirit.
- Being able to work on shift, weekends and public holidays when required;
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Bán Lẻ,Bán Lẻ/Cửa Hàng,Hành Chính/Văn Phòng,Kinh Doanh/Bán Hàng,Thư Ký,Tư Vấn Doanh Nghiệp (B2B)
Trung học phổ thông
1 - 2 năm
Retail Store Assistant Manager
Posted 2 days ago
Job Viewed
Job Description
Responsibilities:
- Assist the Store Manager in all aspects of store operations.
- Supervise and motivate the retail sales team.
- Provide exceptional customer service and build customer loyalty.
- Manage inventory levels and ensure accurate stock counts.
- Implement visual merchandising strategies to enhance product display.
- Handle customer complaints and resolve issues effectively.
- Assist with staff training, development, and scheduling.
- Ensure compliance with company policies and procedures.
- Maintain store cleanliness and organization.
- Drive sales performance and achieve store targets.
Qualifications:
- Previous experience in a retail leadership or supervisory role.
- Strong understanding of retail sales and customer service principles.
- Excellent communication and interpersonal skills.
- Ability to motivate and lead a team.
- Good organizational and time management skills.
- High school diploma or equivalent; Associate's or Bachelor's degree preferred.
- Flexibility to work various shifts, including weekends and holidays.
- Passion for the retail industry and customer engagement.
Remote Retail Operations Assistant
Posted 2 days ago
Job Viewed
Job Description
Responsibilities:
- Assist with managing online store operations, including product listing updates and order processing.
- Handle customer inquiries via email, chat, or phone, providing timely and helpful responses.
- Support inventory management by tracking stock levels and coordinating with suppliers.
- Prepare reports on sales, customer feedback, and operational performance.
- Assist in the coordination of marketing campaigns and promotions.
- Manage customer returns and exchanges efficiently.
- Collaborate with internal teams to resolve operational issues.
- Ensure accuracy of product information and pricing on e-commerce platforms.
- Maintain customer databases and records.
- Contribute to process improvements for enhanced retail operations.
- Previous experience in retail, customer service, or administrative support is highly preferred.
- Strong organizational and time-management skills with the ability to prioritize tasks.
- Excellent written and verbal communication skills.
- Proficiency in e-commerce platforms (e.g., Shopify, WooCommerce) and Microsoft Office Suite.
- A proactive attitude and the ability to work independently with minimal supervision.
- Keen attention to detail and accuracy in data entry and reporting.
- Adaptability and willingness to learn new systems and processes.
- Must have a reliable internet connection and a suitable home office setup for remote work.
- Experience with inventory management software is a plus.
Remote Retail Operations Assistant
Posted 2 days ago
Job Viewed
Job Description
Key responsibilities:
- Assisting with the management of retail store operations remotely, ensuring adherence to company policies and procedures.
- Supporting inventory management processes, including tracking stock levels, processing orders, and coordinating with warehouses.
- Preparing reports on sales performance, inventory, and operational metrics.
- Facilitating communication between store staff, management, and other departments.
- Assisting with the onboarding and training of new retail staff by providing necessary documentation and resources.
- Managing and updating retail operational documentation and databases.
- Providing administrative support to retail managers, including scheduling and correspondence.
- Handling customer inquiries and resolving issues escalated from store level.
- Monitoring and ensuring the maintenance of retail display standards through remote communication and feedback.
- Assisting with the implementation of new retail initiatives and operational improvements.
Qualifications:
- Proven experience in retail operations, administration, or a similar support role.
- Excellent organizational and multitasking abilities.
- Strong communication and interpersonal skills, with the ability to interact effectively with store teams.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Familiarity with retail management software or POS systems is a plus.
- Ability to work independently and manage tasks efficiently in a remote environment.
- Strong problem-solving skills and attention to detail.
- High school diploma or equivalent; Associate's or Bachelor's degree is preferred.
- Proactive attitude and ability to take initiative.
Retail Sales Associate
Posted today
Job Viewed
Job Description
Key Responsibilities encompass engaging with customers via chat, email, and phone to address inquiries, provide product information, and offer personalized recommendations. You will also be responsible for processing sales orders accurately, resolving customer issues and complaints with empathy and efficiency, maintaining up-to-date product knowledge, and contributing to sales targets through proactive engagement. Additionally, you will assist in identifying customer needs and relaying feedback to the product development team.
Required Qualifications include exceptional interpersonal and communication skills, a strong customer service orientation, and the ability to multitask effectively in a fast-paced virtual setting. Previous experience in retail sales or customer support is advantageous, but not mandatory, as comprehensive training will be provided. A reliable internet connection and a dedicated workspace are essential for success in this remote role. You should be comfortable using various digital communication tools and CRM systems. This is an unparalleled opportunity to be part of a forward-thinking company, delivering outstanding service to customers nationwide, with the unique benefit of being a remote position supporting our operations based in Da Nang, Da Nang, VN . Grow your sales acumen and customer service expertise with a company that values your contribution and offers a clear path for career advancement.
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Retail Sales Associate
Posted today
Job Viewed
Job Description
As a Retail Sales Associate, you will be the face of the brand, assisting customers with product selection, providing styling advice, and ensuring a seamless checkout process. Your responsibilities will include maintaining visual merchandising standards, managing inventory, and contributing to a positive and dynamic store environment. Building rapport with customers, understanding their needs, and exceeding their expectations will be key to your success. A friendly demeanor, strong communication skills, and a genuine interest in fashion are essential.
Key responsibilities include:
- Greeting customers warmly and providing exceptional customer service from arrival to departure.
- Assisting customers in finding products, offering personalized styling advice, and answering product-related questions.
- Driving sales by effectively showcasing products and promoting current offers.
- Processing sales transactions accurately and efficiently using the point-of-sale (POS) system.
- Maintaining the store's visual merchandising standards, ensuring displays are attractive and well-organized.
- Managing inventory levels, including receiving new stock, checking for damages, and replenishing merchandise on the sales floor.
- Building and nurturing customer relationships to encourage repeat business and loyalty.
- Keeping abreast of product knowledge, fashion trends, and company promotions.
- Handling customer inquiries and resolving any issues or complaints professionally.
- Maintaining a clean, organized, and welcoming store environment.
Qualifications:
- High school diploma or equivalent; some college coursework in fashion or business is a plus.
- Previous experience in retail sales or customer service is highly preferred.
- A genuine passion for fashion and knowledge of current trends.
- Excellent interpersonal and communication skills.
- Friendly, approachable, and energetic personality.
- Ability to work effectively in a team and independently.
- Basic math skills for handling transactions.
- Flexibility to work various shifts, including weekends and holidays.
- Strong organizational skills and attention to detail.
- Customer-centric approach with a focus on exceeding expectations.
Join our vibrant team and contribute to a premium retail experience in Nha Trang.
Retail Sales Associate
Posted today
Job Viewed
Job Description
Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Provide product information and recommendations based on customer needs.
- Process sales transactions accurately using the POS system.
- Maintain knowledge of current promotions and products.
- Replenish stock on the sales floor and ensure merchandise is attractively displayed.
- Maintain the cleanliness and organization of the store.
- Handle customer inquiries and resolve any issues that may arise.
- Assist with inventory management and stock takes.
- Support the store team in achieving sales goals.
- Previous experience in retail sales or customer service is preferred.
- Excellent communication and interpersonal skills.
- Friendly, energetic, and customer-oriented attitude.
- Ability to work effectively in a team environment.
- Basic math skills for handling transactions.
- Ability to stand for extended periods and lift merchandise.
- Flexibility to work various shifts, including weekends and holidays.
- High school diploma or equivalent.
Retail Sales Associate
Posted 2 days ago
Job Viewed
Job Description
Key Responsibilities:
- Engage with customers to provide exceptional service and product information.
- Assist customers in finding products and making purchasing decisions.
- Achieve individual and store sales goals.
- Maintain store appearance and visual merchandising standards.
- Process customer transactions accurately at the Point of Sale (POS).
- Handle customer inquiries, returns, and exchanges with professionalism.
- Replenish stock and ensure product availability on the sales floor.
- Contribute to a positive and collaborative team environment.
- Adhere to all store policies and procedures.
- Previous experience in retail sales or customer service preferred.
- Strong interpersonal and communication skills.
- Customer-centric approach with a passion for service excellence.
- Ability to work flexible hours, including weekends and holidays.
- Basic mathematical skills for handling transactions.
- Enthusiasm for the retail industry and product knowledge.
- Ability to stand for extended periods and lift moderate weight.