646 Retail Manager jobs in Vietnam
Retail Manager
Ho Chi Minh City
Talentnet
Posted today
Job Viewed
Job Description
Retail/Wholesale
**RESPONSIBILITIES**:
Retail Operations
- Direct operations of Retail business activities to ensure current and future plans of the organization are met.
- Manage and supervise adidas sales and retail shops operations, including own retails, factory outlets, and offsite sales events
- Develop business operational plans and delivery of contingency plans where necessary
- Ensure compliance with all statutory and corporate affairs requirements on a timely basis as appropriate.
- Enhance the standards and procedures regarding retail operations, customer services, are adhered to by retail staff
- Manages retail development research and reporting process
- Supervise and manage the customer service flow, including handling compliments and complaints
- Work closely with Retail Back office, CRM and Retail Marketing team to develop effective communication of Marketing Plans to retail
Planning
- Provides input to and participates in the design of adidas strategies in relation to retail development and sales achievement, including but not limited to buying, inventory and manpower
- Sales planning and analysis for adidas retail shops
- Participates in further development of retail structure and shops expansion
- Provides budgetary input
Training & Development
- Work closely with HR and Retail Training teams to plan and design all aspects of training and development for sales force, e.g. induction, on-the-job, product skills, customers service, selling technique training, etc
- Work with Retail Training team to identify and recommend appropriate training courses for retail sales force
- Ensures that all team members are properly trained and that all standards and policies & procedures are strictly adhered to
- Field coaching and visits are required on a regular basis
- Actively participates in all departmental level training and development initiatives and activities
Human Resource Management
- Provides leadership and direction for the retail staff
- Sets performance plans and reviews with team members
- Plans include goals, key job responsibilities, competency development, measures, and follow-up activities
- Reviews include goals, key job responsibilities, company values, competency development
- Develops workforce planning for the sales force
- Works closely with the HR Department on the plan and needs for the team
- Cooperates with Retail Director, HR, Training, and District Managers to identify future leaders for adidas and builds development plans for and with them; at the same time monitor and review any under performers and builds improvement plans with relevant HR, Training and District Managers accordingly.
- Provides coaching & feedback to subordinates
- Performs a high level of teamwork
**REQUIREMENTS**:
- 10 years of retail operations in which 5 years must be in supervisory role in retail chain
- Bachelor’s degree
**For more information, please contact**:
- Ms. Tran Thi Bich Nga (84) 6291 4188 - Ext: 517
**RESPONSIBILITIES**:
Retail Operations
- Direct operations of Retail business activities to ensure current and future plans of the organization are met.
- Manage and supervise adidas sales and retail shops operations, including own retails, factory outlets, and offsite sales events
- Develop business operational plans and delivery of contingency plans where necessary
- Ensure compliance with all statutory and corporate affairs requirements on a timely basis as appropriate.
- Enhance the standards and procedures regarding retail operations, customer services, are adhered to by retail staff
- Manages retail development research and reporting process
- Supervise and manage the customer service flow, including handling compliments and complaints
- Work closely with Retail Back office, CRM and Retail Marketing team to develop effective communication of Marketing Plans to retail
Planning
- Provides input to and participates in the design of adidas strategies in relation to retail development and sales achievement, including but not limited to buying, inventory and manpower
- Sales planning and analysis for adidas retail shops
- Participates in further development of retail structure and shops expansion
- Provides budgetary input
Training & Development
- Work closely with HR and Retail Training teams to plan and design all aspects of training and development for sales force, e.g. induction, on-the-job, product skills, customers service, selling technique training, etc
- Work with Retail Training team to identify and recommend appropriate training courses for retail sales force
- Ensures that all team members are properly trained and that all standards and policies & procedures are strictly adhered to
- Field coaching and visits are required on a regular basis
- Actively participates in all departmental level training and development initiatives and activities
Human Resource Management
- Provides leadership and direction for the retail staff
- Sets performance plans and reviews with team members
- Plans include goals, key job responsibilities, competency development, measures, and follow-up activities
- Reviews include goals, key job responsibilities, company values, competency development
- Develops workforce planning for the sales force
- Works closely with the HR Department on the plan and needs for the team
- Cooperates with Retail Director, HR, Training, and District Managers to identify future leaders for adidas and builds development plans for and with them; at the same time monitor and review any under performers and builds improvement plans with relevant HR, Training and District Managers accordingly.
- Provides coaching & feedback to subordinates
- Performs a high level of teamwork
**REQUIREMENTS**:
- 10 years of retail operations in which 5 years must be in supervisory role in retail chain
- Bachelor’s degree
**For more information, please contact**:
- Ms. Tran Thi Bich Nga (84) 6291 4188 - Ext: 517
This advertiser has chosen not to accept applicants from your region.
0
Area Retail Manager
83000 Phan Thiet, Binh Thuan
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a leading national retailer, is looking for a dynamic and results-driven Area Retail Manager to oversee operations across several key locations. This role offers a hybrid work arrangement, combining remote strategic planning with necessary on-site visits to support store teams and drive performance. You will be responsible for managing a portfolio of stores, ensuring exceptional customer experiences, achieving sales targets, and fostering a high-performance culture.
Responsibilities:
Responsibilities:
- Develop and implement strategic plans to maximize sales and profitability for your assigned retail area.
- Monitor and analyze sales data, market trends, and competitor activities to identify opportunities for growth.
- Recruit, train, coach, and develop store management teams to ensure high levels of performance and customer service.
- Oversee inventory management, visual merchandising, and operational efficiency across all stores in your area.
- Ensure compliance with all company policies, procedures, and health and safety regulations.
- Conduct regular store visits to assess performance, provide feedback, and implement action plans for improvement.
- Manage budgets, control expenses, and optimize operational costs.
- Drive customer engagement and loyalty through effective marketing initiatives and exceptional in-store experiences.
- Act as a brand ambassador, embodying the company's values and mission.
- Collaborate with cross-functional teams, including marketing, operations, and HR, to achieve business objectives.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 5 years of retail management experience, with at least 2 years in a multi-unit or area management capacity.
- Proven track record of achieving and exceeding sales and profitability targets.
- Strong understanding of retail operations, merchandising, and inventory management.
- Excellent leadership, communication, and interpersonal skills.
- Ability to motivate and inspire teams to perform at their best.
- Proficiency in retail analytics and reporting tools.
- Adaptability and a strong ability to manage change in a fast-paced environment.
- A passion for delivering outstanding customer service.
- Willingness to travel within the designated area regularly.
This advertiser has chosen not to accept applicants from your region.
1
Customer Service
Hanoi, Hanoi
Trường Mầm Non - Tiểu Học - THCS Đức Trí
Posted today
Job Viewed
Job Description
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
This position belongs to sale devision
- Communicate with customers for Quotation, Sample Development, Mass Production Delivery.
- Work with other departments (Engineer, Purchasing, Production, Quality) to handle customer orders and other issues related to production & quality.
- Receive POs from customers and create production requests and manage production plans to deliver on time.
- Create shipping documents (Invoice, Packing List,.) to send Logistics Department for customs declaration.
- Track and follow with Accounting Department for payment schedule from customers.
- Other sales reports,.
**Chức vụ**: Nhân viên/Chuyên viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
Cơ hội du lịch
Company trip and teambuilding activities
Phiếu giảm giá
Free lunch & dinner at factory
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
- Experience in manufacturing company is priority
- MS Office
- English fluently
**BENEFITS**:
- Professional working environment
- Free lunch & dinner at factory
- Yearly salary review
- Company trip and teambuilding activities
- Opportunity to join a training course (ISO, QAQC skill, Auditor skill, management skill, soft skill.)
- Shuttle buses from Hanoi city to the factory
- Other benefits under current Vietnamese labor law
LOCATION: Lô K1-2 KCN Đại Đồng - Hoàn Sơn, Phường Tân Hồng, thành phố Từ Sơn, Bắc Ninh
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Giao Nhận Hàng,Kho Vận
Trung cấp - Nghề
Không yêu cầu
(Mức lương: Thỏa thuận)
This position belongs to sale devision
- Communicate with customers for Quotation, Sample Development, Mass Production Delivery.
- Work with other departments (Engineer, Purchasing, Production, Quality) to handle customer orders and other issues related to production & quality.
- Receive POs from customers and create production requests and manage production plans to deliver on time.
- Create shipping documents (Invoice, Packing List,.) to send Logistics Department for customs declaration.
- Track and follow with Accounting Department for payment schedule from customers.
- Other sales reports,.
**Chức vụ**: Nhân viên/Chuyên viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
Cơ hội du lịch
Company trip and teambuilding activities
Phiếu giảm giá
Free lunch & dinner at factory
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
- Experience in manufacturing company is priority
- MS Office
- English fluently
**BENEFITS**:
- Professional working environment
- Free lunch & dinner at factory
- Yearly salary review
- Company trip and teambuilding activities
- Opportunity to join a training course (ISO, QAQC skill, Auditor skill, management skill, soft skill.)
- Shuttle buses from Hanoi city to the factory
- Other benefits under current Vietnamese labor law
LOCATION: Lô K1-2 KCN Đại Đồng - Hoàn Sơn, Phường Tân Hồng, thành phố Từ Sơn, Bắc Ninh
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Giao Nhận Hàng,Kho Vận
Trung cấp - Nghề
Không yêu cầu
This advertiser has chosen not to accept applicants from your region.
2
Retail Operations Manager
18000 Haiphong , Haiphong
WhatJobs
Posted today
Job Viewed
Job Description
Our client is looking for a dynamic and experienced Retail Operations Manager to oversee and enhance the performance of their retail outlets. This role is key to ensuring smooth daily operations, driving sales, and delivering exceptional customer experiences. You will be responsible for managing staff, optimizing inventory levels, and implementing effective store policies and procedures. Your duties will include recruiting, training, and motivating store teams, setting sales targets, and monitoring performance against key metrics. You will also manage visual merchandising, ensure adherence to brand standards, and oversee store maintenance and security.
The ideal candidate will have a proven track record in retail management, with strong leadership and customer service skills. Excellent communication, interpersonal, and problem-solving abilities are essential for managing teams and resolving customer issues. A deep understanding of retail operations, sales strategies, and inventory management is required. Proficiency in retail management software and point-of-sale systems is beneficial. You should be adept at analyzing sales data, identifying trends, and developing strategies to improve profitability. This position requires a hands-on approach and the ability to work effectively in a fast-paced retail environment. While this role offers a hybrid work arrangement, significant time will be spent at the retail locations in **Haiphong, Hai Phong, VN**. Your contribution will be vital in maintaining high operational standards and driving the success of our client's retail presence.
The ideal candidate will have a proven track record in retail management, with strong leadership and customer service skills. Excellent communication, interpersonal, and problem-solving abilities are essential for managing teams and resolving customer issues. A deep understanding of retail operations, sales strategies, and inventory management is required. Proficiency in retail management software and point-of-sale systems is beneficial. You should be adept at analyzing sales data, identifying trends, and developing strategies to improve profitability. This position requires a hands-on approach and the ability to work effectively in a fast-paced retail environment. While this role offers a hybrid work arrangement, significant time will be spent at the retail locations in **Haiphong, Hai Phong, VN**. Your contribution will be vital in maintaining high operational standards and driving the success of our client's retail presence.
This advertiser has chosen not to accept applicants from your region.
3
Retail Operations Manager
380000 Thai Binh , Thai Binh
WhatJobs
Posted today
Job Viewed
Job Description
Our client is looking for a dynamic and experienced Retail Operations Manager to oversee store operations and drive sales performance in **Thai Binh, Thai Binh, VN**. This is a critical, on-site role focused on ensuring a seamless and exceptional customer experience within our retail environment. You will be responsible for managing day-to-day store activities, including staff scheduling, inventory management, visual merchandising, and customer service excellence. Developing and implementing effective sales strategies, monitoring sales performance against targets, and identifying opportunities for growth are key aspects of this position. You will lead, train, and motivate a team of retail associates, fostering a positive and productive work environment. Your responsibilities also include ensuring adherence to company policies and procedures, managing store budgets, and controlling operational costs. Strong understanding of retail trends, inventory control systems, and customer relationship management is essential. The ideal candidate will possess excellent leadership, communication, and problem-solving skills, with a proven track record in retail management. Experience in staff development, performance management, and visual merchandising is highly desirable. A bachelor's degree in Business Administration, Marketing, or a related field is preferred, along with demonstrated experience in a retail management role. You must be proficient in POS systems and have a strong ability to analyze sales data and generate insightful reports. This role requires a hands-on approach, a commitment to operational excellence, and the ability to inspire teams to achieve outstanding results in a fast-paced retail setting.
This advertiser has chosen not to accept applicants from your region.
4
Retail Operations Manager
45000 Hoang Hoa
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking an experienced and dynamic Retail Operations Manager to oversee and optimize the operational efficiency of our retail outlets in Thanh Hoa, Thanh Hoa, VN . This role is vital in ensuring a seamless and positive customer experience while maximizing sales and profitability. You will be responsible for managing day-to-day store operations, including inventory management, visual merchandising, staff scheduling, customer service, and loss prevention. The ideal candidate will have a strong background in retail management, excellent leadership skills, and a passion for driving operational excellence. You should be adept at analyzing sales data, identifying areas for improvement, and implementing effective strategies to enhance store performance. This hybrid role requires you to be on-site at our retail locations in Thanh Hoa for at least three days a week for hands-on management and team support, with flexibility for remote administrative tasks. Responsibilities:
- Oversee daily operations of retail stores to ensure smooth functioning.
- Manage inventory levels, conduct stock takes, and minimize stock discrepancies.
- Implement and maintain visual merchandising standards to enhance product presentation.
- Develop and manage staff schedules to ensure adequate coverage.
- Train, mentor, and motivate retail staff to achieve sales targets and provide excellent customer service.
- Monitor sales performance, analyze data, and identify trends and opportunities for growth.
- Implement strategies for loss prevention and shrinkage control.
- Ensure compliance with company policies, procedures, and health & safety regulations.
- Handle customer inquiries, complaints, and resolve issues effectively.
- Collaborate with marketing and merchandising teams to execute promotional activities.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 4 years of experience in retail management, with supervisory experience.
- Proven ability to manage store operations, staff, and inventory.
- Strong understanding of retail sales principles and customer service best practices.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in retail management software and point-of-sale (POS) systems.
- Ability to analyze sales data and implement effective strategies.
- Flexibility to work various shifts, including weekends and holidays as required.
This advertiser has chosen not to accept applicants from your region.
5
Retail Operations Manager
461000 An Thanh
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a prominent player in the retail sector, is seeking an experienced and motivated Retail Operations Manager to oversee and optimize their retail operations. This is a fully remote position, offering the flexibility to work from anywhere within Vietnam. You will be responsible for ensuring the efficient and profitable operation of retail outlets by implementing best practices, driving sales performance, and enhancing the customer experience. This role requires a strategic thinker with a strong understanding of retail management, inventory control, staff training, and visual merchandising. You will work closely with store teams, marketing, and supply chain departments to achieve business objectives. The ideal candidate will have a proven track record of success in retail management, excellent leadership skills, and a deep commitment to customer satisfaction. Responsibilities include:
- Developing and implementing operational strategies to maximize sales and profitability.
- Overseeing inventory management, stock control, and visual merchandising standards.
- Ensuring excellent customer service and a positive shopping experience.
- Recruiting, training, and motivating store staff.
- Managing store budgets and controlling operational expenses.
- Analyzing sales data and performance metrics to identify trends and areas for improvement.
- Implementing and enforcing company policies and procedures.
- Collaborating with the marketing team on promotional activities and campaigns.
- Ensuring compliance with health, safety, and security regulations.
- Driving operational efficiency and continuous improvement initiatives.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 5 years of experience in retail management or operations.
- Proven ability to drive sales, manage P&L, and control costs.
- Strong understanding of retail best practices, including visual merchandising and inventory management.
- Excellent leadership, communication, and interpersonal skills.
- Ability to motivate and manage teams effectively.
- Proficiency in retail management software and POS systems.
- Strategic thinking and problem-solving capabilities.
This is an exciting opportunity to lead retail operations remotely for a leading brand, contributing to their growth and success. If you are passionate about retail and possess strong operational and leadership skills, we encourage you to apply.
- Developing and implementing operational strategies to maximize sales and profitability.
- Overseeing inventory management, stock control, and visual merchandising standards.
- Ensuring excellent customer service and a positive shopping experience.
- Recruiting, training, and motivating store staff.
- Managing store budgets and controlling operational expenses.
- Analyzing sales data and performance metrics to identify trends and areas for improvement.
- Implementing and enforcing company policies and procedures.
- Collaborating with the marketing team on promotional activities and campaigns.
- Ensuring compliance with health, safety, and security regulations.
- Driving operational efficiency and continuous improvement initiatives.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 5 years of experience in retail management or operations.
- Proven ability to drive sales, manage P&L, and control costs.
- Strong understanding of retail best practices, including visual merchandising and inventory management.
- Excellent leadership, communication, and interpersonal skills.
- Ability to motivate and manage teams effectively.
- Proficiency in retail management software and POS systems.
- Strategic thinking and problem-solving capabilities.
This is an exciting opportunity to lead retail operations remotely for a leading brand, contributing to their growth and success. If you are passionate about retail and possess strong operational and leadership skills, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
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6
Retail Operations Manager
51000 Thuy Van
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a prominent retail brand, is seeking an experienced and dynamic Retail Operations Manager to oversee and optimize its operations. This is a fully remote position, offering the flexibility to manage operations from anywhere. You will be responsible for ensuring the smooth and efficient functioning of retail outlets, driving sales performance, and delivering exceptional customer experiences.
Responsibilities:
Responsibilities:
- Develop and implement operational strategies to enhance efficiency, productivity, and profitability across retail locations.
- Oversee inventory management, supply chain logistics, and visual merchandising standards.
- Manage store budgets, financial performance, and P&L statements for assigned areas.
- Recruit, train, and develop a high-performing team of store managers and retail staff.
- Implement and enforce company policies, procedures, and standards to ensure compliance.
- Drive sales initiatives and implement strategies to achieve and exceed sales targets.
- Monitor customer feedback and implement measures to improve customer satisfaction and loyalty.
- Conduct regular performance reviews and provide coaching to retail teams.
- Analyze sales data and market trends to identify opportunities for growth and improvement.
- Ensure adherence to health, safety, and security regulations within all retail environments.
- Collaborate with marketing and merchandising teams to align store operations with brand strategies.
- Manage operational aspects related to new store openings and expansions.
- Utilize retail analytics tools to track performance and identify areas for optimization.
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Minimum of 6 years of experience in retail management, with a proven track record in operations.
- Strong understanding of retail KPIs, inventory management, and sales strategies.
- Excellent leadership, team management, and motivational skills.
- Proficiency in retail management software and POS systems.
- Exceptional customer service orientation and problem-solving abilities.
- Strong communication, negotiation, and interpersonal skills.
- Ability to travel periodically to retail locations if required (though primarily remote management).
- Strategic thinking and analytical capabilities to drive business growth.
- Experience in a remote management capacity is advantageous.
This advertiser has chosen not to accept applicants from your region.
7
Retail Operations Manager
610000 Pleiku, Gia Lai
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a popular fashion retailer with a strong presence in Pleiku, Gia Lai , is seeking an experienced and energetic Retail Operations Manager. This role is crucial for ensuring the smooth and efficient day-to-day running of their store. You will be responsible for managing staff, overseeing inventory, implementing visual merchandising standards, driving sales performance, and providing an exceptional customer experience. The ideal candidate will have a passion for retail, strong leadership abilities, and a keen understanding of retail operations, including P&L management and operational efficiency.
Responsibilities:
Qualifications:
Responsibilities:
- Oversee all aspects of store operations, ensuring compliance with company policies and procedures.
- Manage, train, and motivate store staff to achieve sales targets and provide excellent customer service.
- Implement and maintain visual merchandising standards to create an appealing store environment.
- Manage inventory levels, conduct stock counts, and minimize shrinkage.
- Drive sales performance through effective merchandising, customer engagement, and promotional activities.
- Handle customer inquiries, complaints, and returns in a professional and timely manner.
- Ensure the store is clean, organized, and presentable at all times.
- Manage staff scheduling and payroll processing.
- Monitor store performance against key performance indicators (KPIs) and develop action plans for improvement.
- Control store expenses and manage the store budget effectively.
- Ensure compliance with health, safety, and security regulations.
- Build strong relationships with customers to foster loyalty and repeat business.
- Conduct regular performance reviews for store staff.
- Stay informed about market trends and competitor activities.
- Implement new operational initiatives and processes as directed by head office.
Qualifications:
- Proven experience in retail management, preferably in fashion or apparel.
- Strong leadership, team-building, and communication skills.
- Excellent customer service and sales skills.
- Proficiency in inventory management and visual merchandising.
- Knowledge of retail point-of-sale (POS) systems and operational software.
- Ability to analyze sales data and identify trends.
- Strong organizational and time-management skills.
- Experience in managing staff and scheduling.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- High school diploma or equivalent; a degree in Business or a related field is a plus.
- A proactive approach to problem-solving and continuous improvement.
- Enthusiasm for the retail industry and customer engagement.
This advertiser has chosen not to accept applicants from your region.
8
Retail Operations Manager
90000 Long Xuyen, An Giang
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Retail Operations Manager to oversee the day-to-day operations of multiple retail stores in Long Xuyen, An Giang, VN . This role is crucial for ensuring smooth, efficient, and profitable store operations. You will be responsible for managing staff, optimizing inventory, enhancing customer experience, and implementing operational strategies to drive sales and achieve business objectives. The ideal candidate will have a strong background in retail management, excellent leadership skills, and a deep understanding of retail best practices.
Key Responsibilities:
Key Responsibilities:
- Oversee daily operations across all assigned retail locations.
- Manage and develop store staff, including hiring, training, and performance evaluation.
- Implement and enforce store policies and procedures.
- Monitor inventory levels, manage stock replenishment, and conduct regular stock takes.
- Ensure visual merchandising standards are maintained.
- Analyze sales data and operational metrics to identify areas for improvement.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Manage store budgets and control operational costs.
- Ensure compliance with health, safety, and security regulations.
- Collaborate with merchandising and marketing teams to support sales initiatives.
This advertiser has chosen not to accept applicants from your region.
9