341 Retail Operations jobs in Vietnam
Retail Operations Manager
18000 Haiphong , Haiphong
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Our client is looking for a dynamic and experienced Retail Operations Manager to oversee and enhance the performance of their retail outlets. This role is key to ensuring smooth daily operations, driving sales, and delivering exceptional customer experiences. You will be responsible for managing staff, optimizing inventory levels, and implementing effective store policies and procedures. Your duties will include recruiting, training, and motivating store teams, setting sales targets, and monitoring performance against key metrics. You will also manage visual merchandising, ensure adherence to brand standards, and oversee store maintenance and security.
The ideal candidate will have a proven track record in retail management, with strong leadership and customer service skills. Excellent communication, interpersonal, and problem-solving abilities are essential for managing teams and resolving customer issues. A deep understanding of retail operations, sales strategies, and inventory management is required. Proficiency in retail management software and point-of-sale systems is beneficial. You should be adept at analyzing sales data, identifying trends, and developing strategies to improve profitability. This position requires a hands-on approach and the ability to work effectively in a fast-paced retail environment. While this role offers a hybrid work arrangement, significant time will be spent at the retail locations in **Haiphong, Hai Phong, VN**. Your contribution will be vital in maintaining high operational standards and driving the success of our client's retail presence.
The ideal candidate will have a proven track record in retail management, with strong leadership and customer service skills. Excellent communication, interpersonal, and problem-solving abilities are essential for managing teams and resolving customer issues. A deep understanding of retail operations, sales strategies, and inventory management is required. Proficiency in retail management software and point-of-sale systems is beneficial. You should be adept at analyzing sales data, identifying trends, and developing strategies to improve profitability. This position requires a hands-on approach and the ability to work effectively in a fast-paced retail environment. While this role offers a hybrid work arrangement, significant time will be spent at the retail locations in **Haiphong, Hai Phong, VN**. Your contribution will be vital in maintaining high operational standards and driving the success of our client's retail presence.
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Retail Operations Supervisor
85000 My Tho, Tien Giang
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Our client is looking for a dynamic Retail Operations Supervisor to manage and optimize store performance in **My Tho, Tien Giang, VN**. This role requires active on-site presence to ensure exceptional customer service and efficient store operations. You will be responsible for supervising a team of retail associates, overseeing daily sales activities, managing inventory, and implementing merchandising strategies. Key duties include driving sales targets, providing customer service excellence, training and developing staff, and ensuring the store environment is appealing and well-maintained. You will also handle customer inquiries and resolve complaints promptly and professionally. The ideal candidate will have prior experience in retail management or supervision, with a strong understanding of sales, customer service, and operational procedures. Excellent leadership, communication, and problem-solving skills are essential. You should be motivated by achieving sales goals and creating a positive shopping experience for customers. A passion for retail and a commitment to team success are important. This position offers a fantastic opportunity to grow within a leading retail organization. You will be instrumental in maintaining high standards of service and operational efficiency. Your contribution will directly impact customer satisfaction and the overall success of the store. We are seeking an enthusiastic individual with a keen eye for detail and a dedication to excellence in the retail environment.
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Retail Operations Specialist
90000 Can Tho , Can Tho
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Our client is seeking a proactive and detail-oriented Retail Operations Specialist to support their retail locations in **Can Tho, Can Tho, VN**. This hybrid role involves both remote administrative tasks and on-site store visits as needed to ensure smooth operational flow and adherence to company standards. The ideal candidate will have a strong understanding of retail operations, inventory management, visual merchandising, and customer service principles. You will be responsible for implementing operational procedures, analyzing store performance data, and identifying opportunities for improvement to enhance efficiency and profitability. This role requires excellent organizational skills and the ability to work effectively with store teams.
Key Responsibilities:
Key Responsibilities:
- Assist in the development and implementation of store operational policies and procedures.
- Monitor and analyze store sales performance, inventory levels, and customer feedback.
- Conduct regular store visits to assess operational compliance, visual merchandising standards, and customer experience.
- Support store managers in inventory management, including stock counts and replenishment.
- Coordinate with supply chain and logistics teams to ensure timely delivery of merchandise.
- Train store staff on operational procedures, product knowledge, and customer service standards.
- Identify and report on operational inefficiencies and recommend solutions.
- Assist in the planning and execution of in-store promotions and events.
- Ensure compliance with health, safety, and security regulations within stores.
- Manage and update retail operational documentation and reporting tools.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 3 years of experience in retail operations, store management, or a similar role.
- Strong understanding of retail KPIs, inventory management, and visual merchandising.
- Excellent analytical and problem-solving skills.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Strong communication and interpersonal skills.
- Ability to work independently and manage time effectively in a hybrid environment.
- Willingness to travel to retail locations as needed.
- Customer-centric approach and passion for retail.
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Retail Operations Manager
380000 Thai Binh , Thai Binh
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Our client is looking for a dynamic and experienced Retail Operations Manager to oversee store operations and drive sales performance in **Thai Binh, Thai Binh, VN**. This is a critical, on-site role focused on ensuring a seamless and exceptional customer experience within our retail environment. You will be responsible for managing day-to-day store activities, including staff scheduling, inventory management, visual merchandising, and customer service excellence. Developing and implementing effective sales strategies, monitoring sales performance against targets, and identifying opportunities for growth are key aspects of this position. You will lead, train, and motivate a team of retail associates, fostering a positive and productive work environment. Your responsibilities also include ensuring adherence to company policies and procedures, managing store budgets, and controlling operational costs. Strong understanding of retail trends, inventory control systems, and customer relationship management is essential. The ideal candidate will possess excellent leadership, communication, and problem-solving skills, with a proven track record in retail management. Experience in staff development, performance management, and visual merchandising is highly desirable. A bachelor's degree in Business Administration, Marketing, or a related field is preferred, along with demonstrated experience in a retail management role. You must be proficient in POS systems and have a strong ability to analyze sales data and generate insightful reports. This role requires a hands-on approach, a commitment to operational excellence, and the ability to inspire teams to achieve outstanding results in a fast-paced retail setting.
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Retail Operations Supervisor
40000 Nam Dinh , Nam Dinh
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Our client is looking for a dynamic and experienced Retail Operations Supervisor to manage their store in **Nam Dinh, Nam Dinh, VN**. This is an on-site position, requiring you to be present at the retail location to oversee daily operations and lead the store team. You will be responsible for ensuring excellent customer service, driving sales performance, managing inventory, and maintaining store standards. The ideal candidate will have a strong background in retail management, exceptional leadership skills, and a passion for creating a positive shopping experience. You will supervise sales associates, handle customer inquiries and complaints, and contribute to visual merchandising efforts.
Key responsibilities include:
Qualifications:
This is an excellent opportunity for a motivated individual to take on a leadership role in a vibrant retail environment. If you have a strong track record in retail management and are eager to contribute to the success of a leading brand, we encourage you to apply.
Key responsibilities include:
- Overseeing daily store operations, ensuring smooth and efficient functioning.
- Supervising and motivating a team of retail associates to achieve sales targets.
- Providing exceptional customer service and resolving customer issues promptly.
- Managing inventory levels, including ordering, receiving, and stocktaking.
- Ensuring the store is well-maintained, clean, and visually appealing.
- Implementing and enforcing company policies and procedures.
- Training new staff members and providing ongoing coaching.
- Driving sales initiatives and promoting products and services.
- Monitoring sales performance and reporting on key metrics.
- Handling cash management and point-of-sale (POS) operations.
- Assisting with visual merchandising to create an attractive store environment.
Qualifications:
- High school diploma or equivalent; Associate's or Bachelor's degree in Business or a related field is a plus.
- Proven experience in retail, with at least 2 years in a supervisory or leadership role.
- Strong understanding of retail sales principles and customer service best practices.
- Excellent leadership, communication, and interpersonal skills.
- Ability to motivate and manage a team effectively.
- Proficiency in POS systems and inventory management software.
- Strong organizational and time management skills.
- Ability to work flexible hours, including weekends and holidays, as required by the retail environment.
- A customer-centric approach and a passion for the retail industry.
This is an excellent opportunity for a motivated individual to take on a leadership role in a vibrant retail environment. If you have a strong track record in retail management and are eager to contribute to the success of a leading brand, we encourage you to apply.
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Retail Operations Lead
250000 Phuong Son
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Our client is looking for an experienced and highly organized Retail Operations Lead to oversee their retail functions, working in a completely remote capacity. This key role is responsible for ensuring the smooth and efficient operation of all retail channels, driving sales performance, and enhancing the customer experience. You will manage inventory, oversee store operations (even in a remote context through digital oversight), implement sales strategies, and ensure adherence to company policies and procedures. The ideal candidate will possess a strong understanding of retail management principles, supply chain logistics, and customer service best practices. You will leverage technology and data analytics to monitor sales performance, identify areas for improvement, and implement operational efficiencies. This is a remote-first position, empowering you to manage retail operations from anywhere in Vietnam. Responsibilities include developing and implementing standard operating procedures (SOPs), managing vendor relationships, and ensuring compliance with health and safety regulations. You will collaborate with marketing and merchandising teams to execute promotional campaigns and ensure product availability. A Bachelor's degree in Business Administration, Marketing, or a related field is preferred, along with a minimum of 4 years of experience in retail operations or management. Proven ability to drive sales growth, manage inventory effectively, and deliver exceptional customer service is essential. Strong leadership, problem-solving, and communication skills are required. You will be instrumental in optimizing our client's retail performance and expanding their market reach through effective remote operational management.
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Retail Operations Manager
45000 Hoang Hoa
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Our client is seeking an experienced and dynamic Retail Operations Manager to oversee and optimize the operational efficiency of our retail outlets in Thanh Hoa, Thanh Hoa, VN . This role is vital in ensuring a seamless and positive customer experience while maximizing sales and profitability. You will be responsible for managing day-to-day store operations, including inventory management, visual merchandising, staff scheduling, customer service, and loss prevention. The ideal candidate will have a strong background in retail management, excellent leadership skills, and a passion for driving operational excellence. You should be adept at analyzing sales data, identifying areas for improvement, and implementing effective strategies to enhance store performance. This hybrid role requires you to be on-site at our retail locations in Thanh Hoa for at least three days a week for hands-on management and team support, with flexibility for remote administrative tasks. Responsibilities:
- Oversee daily operations of retail stores to ensure smooth functioning.
- Manage inventory levels, conduct stock takes, and minimize stock discrepancies.
- Implement and maintain visual merchandising standards to enhance product presentation.
- Develop and manage staff schedules to ensure adequate coverage.
- Train, mentor, and motivate retail staff to achieve sales targets and provide excellent customer service.
- Monitor sales performance, analyze data, and identify trends and opportunities for growth.
- Implement strategies for loss prevention and shrinkage control.
- Ensure compliance with company policies, procedures, and health & safety regulations.
- Handle customer inquiries, complaints, and resolve issues effectively.
- Collaborate with marketing and merchandising teams to execute promotional activities.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 4 years of experience in retail management, with supervisory experience.
- Proven ability to manage store operations, staff, and inventory.
- Strong understanding of retail sales principles and customer service best practices.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in retail management software and point-of-sale (POS) systems.
- Ability to analyze sales data and implement effective strategies.
- Flexibility to work various shifts, including weekends and holidays as required.
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Retail Operations Manager
461000 An Thanh
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Our client, a prominent player in the retail sector, is seeking an experienced and motivated Retail Operations Manager to oversee and optimize their retail operations. This is a fully remote position, offering the flexibility to work from anywhere within Vietnam. You will be responsible for ensuring the efficient and profitable operation of retail outlets by implementing best practices, driving sales performance, and enhancing the customer experience. This role requires a strategic thinker with a strong understanding of retail management, inventory control, staff training, and visual merchandising. You will work closely with store teams, marketing, and supply chain departments to achieve business objectives. The ideal candidate will have a proven track record of success in retail management, excellent leadership skills, and a deep commitment to customer satisfaction. Responsibilities include:
- Developing and implementing operational strategies to maximize sales and profitability.
- Overseeing inventory management, stock control, and visual merchandising standards.
- Ensuring excellent customer service and a positive shopping experience.
- Recruiting, training, and motivating store staff.
- Managing store budgets and controlling operational expenses.
- Analyzing sales data and performance metrics to identify trends and areas for improvement.
- Implementing and enforcing company policies and procedures.
- Collaborating with the marketing team on promotional activities and campaigns.
- Ensuring compliance with health, safety, and security regulations.
- Driving operational efficiency and continuous improvement initiatives.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 5 years of experience in retail management or operations.
- Proven ability to drive sales, manage P&L, and control costs.
- Strong understanding of retail best practices, including visual merchandising and inventory management.
- Excellent leadership, communication, and interpersonal skills.
- Ability to motivate and manage teams effectively.
- Proficiency in retail management software and POS systems.
- Strategic thinking and problem-solving capabilities.
This is an exciting opportunity to lead retail operations remotely for a leading brand, contributing to their growth and success. If you are passionate about retail and possess strong operational and leadership skills, we encourage you to apply.
- Developing and implementing operational strategies to maximize sales and profitability.
- Overseeing inventory management, stock control, and visual merchandising standards.
- Ensuring excellent customer service and a positive shopping experience.
- Recruiting, training, and motivating store staff.
- Managing store budgets and controlling operational expenses.
- Analyzing sales data and performance metrics to identify trends and areas for improvement.
- Implementing and enforcing company policies and procedures.
- Collaborating with the marketing team on promotional activities and campaigns.
- Ensuring compliance with health, safety, and security regulations.
- Driving operational efficiency and continuous improvement initiatives.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 5 years of experience in retail management or operations.
- Proven ability to drive sales, manage P&L, and control costs.
- Strong understanding of retail best practices, including visual merchandising and inventory management.
- Excellent leadership, communication, and interpersonal skills.
- Ability to motivate and manage teams effectively.
- Proficiency in retail management software and POS systems.
- Strategic thinking and problem-solving capabilities.
This is an exciting opportunity to lead retail operations remotely for a leading brand, contributing to their growth and success. If you are passionate about retail and possess strong operational and leadership skills, we encourage you to apply.
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7
Retail Operations Manager
51000 Thuy Van
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Our client, a prominent retail brand, is seeking an experienced and dynamic Retail Operations Manager to oversee and optimize its operations. This is a fully remote position, offering the flexibility to manage operations from anywhere. You will be responsible for ensuring the smooth and efficient functioning of retail outlets, driving sales performance, and delivering exceptional customer experiences.
Responsibilities:
Responsibilities:
- Develop and implement operational strategies to enhance efficiency, productivity, and profitability across retail locations.
- Oversee inventory management, supply chain logistics, and visual merchandising standards.
- Manage store budgets, financial performance, and P&L statements for assigned areas.
- Recruit, train, and develop a high-performing team of store managers and retail staff.
- Implement and enforce company policies, procedures, and standards to ensure compliance.
- Drive sales initiatives and implement strategies to achieve and exceed sales targets.
- Monitor customer feedback and implement measures to improve customer satisfaction and loyalty.
- Conduct regular performance reviews and provide coaching to retail teams.
- Analyze sales data and market trends to identify opportunities for growth and improvement.
- Ensure adherence to health, safety, and security regulations within all retail environments.
- Collaborate with marketing and merchandising teams to align store operations with brand strategies.
- Manage operational aspects related to new store openings and expansions.
- Utilize retail analytics tools to track performance and identify areas for optimization.
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Minimum of 6 years of experience in retail management, with a proven track record in operations.
- Strong understanding of retail KPIs, inventory management, and sales strategies.
- Excellent leadership, team management, and motivational skills.
- Proficiency in retail management software and POS systems.
- Exceptional customer service orientation and problem-solving abilities.
- Strong communication, negotiation, and interpersonal skills.
- Ability to travel periodically to retail locations if required (though primarily remote management).
- Strategic thinking and analytical capabilities to drive business growth.
- Experience in a remote management capacity is advantageous.
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Retail Operations Manager
610000 Pleiku, Gia Lai
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Our client, a popular fashion retailer with a strong presence in Pleiku, Gia Lai , is seeking an experienced and energetic Retail Operations Manager. This role is crucial for ensuring the smooth and efficient day-to-day running of their store. You will be responsible for managing staff, overseeing inventory, implementing visual merchandising standards, driving sales performance, and providing an exceptional customer experience. The ideal candidate will have a passion for retail, strong leadership abilities, and a keen understanding of retail operations, including P&L management and operational efficiency.
Responsibilities:
Qualifications:
Responsibilities:
- Oversee all aspects of store operations, ensuring compliance with company policies and procedures.
- Manage, train, and motivate store staff to achieve sales targets and provide excellent customer service.
- Implement and maintain visual merchandising standards to create an appealing store environment.
- Manage inventory levels, conduct stock counts, and minimize shrinkage.
- Drive sales performance through effective merchandising, customer engagement, and promotional activities.
- Handle customer inquiries, complaints, and returns in a professional and timely manner.
- Ensure the store is clean, organized, and presentable at all times.
- Manage staff scheduling and payroll processing.
- Monitor store performance against key performance indicators (KPIs) and develop action plans for improvement.
- Control store expenses and manage the store budget effectively.
- Ensure compliance with health, safety, and security regulations.
- Build strong relationships with customers to foster loyalty and repeat business.
- Conduct regular performance reviews for store staff.
- Stay informed about market trends and competitor activities.
- Implement new operational initiatives and processes as directed by head office.
Qualifications:
- Proven experience in retail management, preferably in fashion or apparel.
- Strong leadership, team-building, and communication skills.
- Excellent customer service and sales skills.
- Proficiency in inventory management and visual merchandising.
- Knowledge of retail point-of-sale (POS) systems and operational software.
- Ability to analyze sales data and identify trends.
- Strong organizational and time-management skills.
- Experience in managing staff and scheduling.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- High school diploma or equivalent; a degree in Business or a related field is a plus.
- A proactive approach to problem-solving and continuous improvement.
- Enthusiasm for the retail industry and customer engagement.
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