21 Retail Supervisor jobs in Vietnam
Retail Operations Supervisor
85000 My Tho, Tien Giang
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Our client is looking for a dynamic Retail Operations Supervisor to manage and optimize store performance in **My Tho, Tien Giang, VN**. This role requires active on-site presence to ensure exceptional customer service and efficient store operations. You will be responsible for supervising a team of retail associates, overseeing daily sales activities, managing inventory, and implementing merchandising strategies. Key duties include driving sales targets, providing customer service excellence, training and developing staff, and ensuring the store environment is appealing and well-maintained. You will also handle customer inquiries and resolve complaints promptly and professionally. The ideal candidate will have prior experience in retail management or supervision, with a strong understanding of sales, customer service, and operational procedures. Excellent leadership, communication, and problem-solving skills are essential. You should be motivated by achieving sales goals and creating a positive shopping experience for customers. A passion for retail and a commitment to team success are important. This position offers a fantastic opportunity to grow within a leading retail organization. You will be instrumental in maintaining high standards of service and operational efficiency. Your contribution will directly impact customer satisfaction and the overall success of the store. We are seeking an enthusiastic individual with a keen eye for detail and a dedication to excellence in the retail environment.
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Retail Operations Supervisor
40000 Nam Dinh , Nam Dinh
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Our client is looking for a dynamic and experienced Retail Operations Supervisor to manage their store in **Nam Dinh, Nam Dinh, VN**. This is an on-site position, requiring you to be present at the retail location to oversee daily operations and lead the store team. You will be responsible for ensuring excellent customer service, driving sales performance, managing inventory, and maintaining store standards. The ideal candidate will have a strong background in retail management, exceptional leadership skills, and a passion for creating a positive shopping experience. You will supervise sales associates, handle customer inquiries and complaints, and contribute to visual merchandising efforts.
Key responsibilities include:
Qualifications:
This is an excellent opportunity for a motivated individual to take on a leadership role in a vibrant retail environment. If you have a strong track record in retail management and are eager to contribute to the success of a leading brand, we encourage you to apply.
Key responsibilities include:
- Overseeing daily store operations, ensuring smooth and efficient functioning.
- Supervising and motivating a team of retail associates to achieve sales targets.
- Providing exceptional customer service and resolving customer issues promptly.
- Managing inventory levels, including ordering, receiving, and stocktaking.
- Ensuring the store is well-maintained, clean, and visually appealing.
- Implementing and enforcing company policies and procedures.
- Training new staff members and providing ongoing coaching.
- Driving sales initiatives and promoting products and services.
- Monitoring sales performance and reporting on key metrics.
- Handling cash management and point-of-sale (POS) operations.
- Assisting with visual merchandising to create an attractive store environment.
Qualifications:
- High school diploma or equivalent; Associate's or Bachelor's degree in Business or a related field is a plus.
- Proven experience in retail, with at least 2 years in a supervisory or leadership role.
- Strong understanding of retail sales principles and customer service best practices.
- Excellent leadership, communication, and interpersonal skills.
- Ability to motivate and manage a team effectively.
- Proficiency in POS systems and inventory management software.
- Strong organizational and time management skills.
- Ability to work flexible hours, including weekends and holidays, as required by the retail environment.
- A customer-centric approach and a passion for the retail industry.
This is an excellent opportunity for a motivated individual to take on a leadership role in a vibrant retail environment. If you have a strong track record in retail management and are eager to contribute to the success of a leading brand, we encourage you to apply.
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Retail Operations Supervisor
66000 Hoi An
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Our client is seeking an energetic and customer-focused Retail Operations Supervisor to manage daily operations and support staff in **Buon Ma Thuot, Dak Lak, VN**. This role is crucial for ensuring a seamless and positive shopping experience for customers, while also driving sales performance and maintaining operational efficiency. You will be responsible for supervising a team, managing inventory, and upholding store standards.
Key responsibilities include overseeing the daily operations of the retail store, ensuring excellent customer service delivery, and resolving customer inquiries or complaints. You will supervise, train, and motivate retail staff, setting performance expectations and providing feedback. Inventory management, including stock control, ordering, and visual merchandising, will be a key focus to ensure products are attractively displayed and readily available. You will also be responsible for opening and closing procedures, cash handling, and ensuring the store maintains a clean, safe, and inviting environment.
The ideal candidate will have at least 3 years of experience in retail operations, with previous supervisory or leadership experience strongly preferred. Excellent customer service skills, strong communication abilities, and a positive attitude are essential. You should have experience with inventory management systems and point-of-sale (POS) software. The ability to motivate and lead a team, coupled with strong organizational and problem-solving skills, is also required. A passion for retail and a commitment to creating a great customer experience are a must. This is a great opportunity to step into a leadership role within the retail sector and contribute to the success of our client's brand.
Key responsibilities include overseeing the daily operations of the retail store, ensuring excellent customer service delivery, and resolving customer inquiries or complaints. You will supervise, train, and motivate retail staff, setting performance expectations and providing feedback. Inventory management, including stock control, ordering, and visual merchandising, will be a key focus to ensure products are attractively displayed and readily available. You will also be responsible for opening and closing procedures, cash handling, and ensuring the store maintains a clean, safe, and inviting environment.
The ideal candidate will have at least 3 years of experience in retail operations, with previous supervisory or leadership experience strongly preferred. Excellent customer service skills, strong communication abilities, and a positive attitude are essential. You should have experience with inventory management systems and point-of-sale (POS) software. The ability to motivate and lead a team, coupled with strong organizational and problem-solving skills, is also required. A passion for retail and a commitment to creating a great customer experience are a must. This is a great opportunity to step into a leadership role within the retail sector and contribute to the success of our client's brand.
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2
Retail Operations Supervisor
58000 Pleiku, Gia Lai
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Our client is looking for a dynamic and experienced Retail Operations Supervisor to manage daily operations at their busy store. This role requires a strong presence on the floor to ensure excellent customer service and efficient store functioning. You will be responsible for overseeing store staff, managing inventory, ensuring visual merchandising standards are met, and driving sales performance. Key duties include scheduling employees, training new hires, handling customer inquiries and complaints, and implementing operational procedures to optimize store efficiency. You will work closely with the Store Manager to achieve sales targets and maintain a positive shopping environment. A deep understanding of retail best practices, inventory management systems, and customer service excellence is essential. The ideal candidate will possess strong leadership abilities, excellent organizational skills, and a proven track record in retail management. You should be adept at motivating teams, problem-solving on the spot, and making sound decisions under pressure. Experience in the fashion or consumer goods retail sector is highly preferred. This is an excellent opportunity to take on a supervisory role and contribute to the success of a leading retail brand. You will have the chance to develop your management skills and lead a dedicated team. We are seeking individuals who are energetic, customer-focused, and committed to creating a superior retail experience. Your ability to drive results and foster a positive team culture will be key to your success.
Responsibilities:
Qualifications:
Responsibilities:
- Supervise and guide daily store operations.
- Manage and motivate the retail sales team to achieve targets.
- Ensure exceptional customer service standards are consistently met.
- Oversee inventory management, including stock counts and replenishment.
- Maintain visual merchandising standards and store presentation.
- Train and develop new sales associates.
- Handle customer escalations and resolve complaints effectively.
- Monitor sales performance and identify opportunities for growth.
- Ensure adherence to company policies and procedures.
- Assist with opening and closing procedures.
Qualifications:
- High school diploma or equivalent; Associate's or Bachelor's degree preferred.
- Minimum of 3 years of experience in retail supervision or management.
- Proven ability to lead and motivate a sales team.
- Strong understanding of retail operations and customer service principles.
- Experience with inventory management and POS systems.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Strong problem-solving and decision-making abilities.
- A passion for fashion and customer satisfaction.
- Results-oriented with a focus on achieving sales goals.
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3
Retail Operations Supervisor
900000 Can Tho , Can Tho
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Posted 1 day ago
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We are looking for a dynamic and experienced Retail Operations Supervisor to join our team in Can Tho, Can Tho, VN . This hybrid role will involve overseeing daily store operations, ensuring excellent customer service, and driving sales performance. You will be responsible for managing staff schedules, providing training and coaching to the retail team, and maintaining visual merchandising standards. Key duties include inventory management, controlling operational costs, and implementing strategies to enhance the customer shopping experience. The ideal candidate will have a strong background in retail management, with proven leadership skills and a passion for delivering exceptional service. You must be adept at motivating and developing a team, problem-solving on the floor, and ensuring compliance with company policies and procedures. This position requires a keen understanding of retail KPIs and the ability to analyze sales data to identify opportunities for growth. Responsibilities:
- Supervise daily retail store operations and ensure smooth execution.
- Manage and motivate the retail sales team, providing coaching and development.
- Ensure high standards of customer service are met and exceeded.
- Oversee inventory management, including stock control and ordering.
- Implement visual merchandising strategies to optimize product presentation.
- Monitor sales performance and identify areas for improvement.
- Control operational expenses and manage store budgets.
- Ensure compliance with all company policies and safety regulations.
- Proven experience in retail management or a supervisory role within the retail sector.
- Strong leadership, team management, and communication skills.
- Excellent customer service orientation.
- Proficiency in inventory management and sales analysis.
- Ability to work flexible hours, including weekends and holidays.
- Knowledge of visual merchandising principles.
- Problem-solving skills and the ability to make sound decisions under pressure.
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4
Retail Operations Supervisor
55000 Hoa Sơn
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Posted 2 days ago
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Our client, a renowned retail brand, is looking for a dynamic and results-oriented Retail Operations Supervisor to join their team in **Quy Nhon, Binh Dinh, Vietnam**. This role is crucial for ensuring the smooth and efficient day-to-day running of the retail outlet, focusing on operational excellence, customer satisfaction, and team performance. You will be responsible for supervising store staff, managing inventory, maintaining visual merchandising standards, and ensuring compliance with company policies and procedures. Key duties include training and motivating sales associates, resolving customer inquiries and issues, overseeing stock management, and ensuring the store is always presented to the highest standard. You will also be involved in implementing sales strategies, tracking sales performance, and contributing to achieving store targets. The ideal candidate will have previous experience in a supervisory or management role within the retail sector, possess excellent interpersonal and leadership skills, and have a passion for customer service. A strong understanding of retail operations, visual merchandising, and sales techniques is required. This is an excellent opportunity to grow your career in the retail industry with a well-respected company.
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Retail Operations Supervisor
940000 Long Xuyen, An Giang
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Posted 2 days ago
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Our client is a dynamic retail organization looking for an experienced and adaptable Retail Operations Supervisor. This role offers a hybrid work arrangement, blending remote responsibilities with on-site engagement at our store locations. You will play a crucial role in ensuring the smooth day-to-day operations of our retail outlets, focusing on optimizing customer experience, managing inventory, and driving sales performance. Key responsibilities include supervising and training store staff, implementing operational policies and procedures, monitoring sales targets, and resolving customer issues effectively. You will also be involved in visual merchandising, stock management, and ensuring compliance with health and safety standards. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a passion for the retail industry. Prior experience in retail supervision or management is essential. You should be proficient in using point-of-sale (POS) systems and inventory management software. The ability to motivate a team, problem-solve efficiently, and adapt to a fast-paced environment is critical. This hybrid role requires a balance of independent work, focusing on operational planning and analysis remotely, and hands-on involvement at the store level. Join our growing team and contribute to creating exceptional shopping experiences for our customers. We value individuals who are proactive, detail-oriented, and committed to achieving operational excellence. Your contribution will be vital to the success of our retail operations and customer satisfaction.
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6
Retail Operations Supervisor
80000 My Tho, Tien Giang
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Posted 2 days ago
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Our client is seeking an experienced and highly motivated Retail Operations Supervisor to join their team on a fully remote basis. This role will focus on enhancing the efficiency and effectiveness of retail operations across multiple locations by providing remote guidance and support to store teams. You will be responsible for monitoring key performance indicators, identifying areas for operational improvement, and implementing best practices in inventory management, visual merchandising, and customer service. Key duties include analyzing sales data, forecasting staffing needs, and ensuring compliance with company policies and procedures. You will also play a vital role in training and coaching store staff remotely, fostering a positive and productive work environment. The ideal candidate will have a strong understanding of retail operations, sales strategies, and customer relationship management. Excellent communication, leadership, and problem-solving skills are essential. Proficiency in retail management software and data analysis tools is required. You should be adept at using technology to manage and support remote teams effectively. A passion for customer service and a proven ability to drive sales performance are necessary. A Bachelor's degree in Business Administration, Marketing, or a related field is preferred. A minimum of 4 years of experience in retail management or supervision, with a focus on operational excellence, is required. This is a fantastic opportunity to contribute to retail success from anywhere, leveraging your expertise to guide and support frontline teams.
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Retail Operations Supervisor
790000 An Thanh
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Posted 2 days ago
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Our client is seeking a motivated and customer-focused Retail Operations Supervisor to remotely support their retail store in **Vung Tau, Ba Ria–Vung Tau, VN**. This role is responsible for ensuring smooth day-to-day operations, supporting the store team, and driving sales performance. The ideal candidate will have a strong understanding of retail best practices, excellent communication skills, and the ability to manage tasks effectively from a remote location.
Key Responsibilities:
Qualifications:
This remote position offers a competitive salary and the chance to shape the operational success of a retail outlet. If you are a driven retail professional with strong remote work capabilities, we want to hear from you.
Key Responsibilities:
- Provide remote oversight and support for store operations, including sales, customer service, and inventory management.
- Assist in setting sales targets and monitoring performance against goals for the store team.
- Develop and implement strategies to enhance customer experience and satisfaction.
- Train and mentor new and existing sales associates on product knowledge, sales techniques, and company policies.
- Ensure visual merchandising standards are maintained and executed effectively.
- Monitor inventory levels and coordinate with supply chain for stock replenishment to minimize stockouts.
- Handle escalated customer issues and complaints remotely, seeking satisfactory resolutions.
- Support the implementation of marketing campaigns and promotions.
- Analyze sales data and operational reports to identify trends and areas for improvement.
- Ensure compliance with all company policies, procedures, and health and safety regulations.
- Conduct virtual store walk-throughs and provide feedback to the on-site team.
- Collaborate with HQ teams on operational initiatives and best practice sharing.
Qualifications:
- Proven experience in retail operations, sales, or customer service, with at least 2 years in a supervisory or leadership capacity.
- Strong understanding of retail sales principles, merchandising, and customer relationship management.
- Excellent communication, interpersonal, and coaching skills.
- Ability to motivate and guide a team remotely.
- Proficiency in retail management software, POS systems, and CRM tools.
- Strong analytical and problem-solving skills with the ability to interpret sales data.
- Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
- Adaptability and the ability to thrive in a fast-paced, remote work environment.
- Detail-oriented with a commitment to upholding brand standards.
- Fluency in English is required.
This remote position offers a competitive salary and the chance to shape the operational success of a retail outlet. If you are a driven retail professional with strong remote work capabilities, we want to hear from you.
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8
Retail Operations Supervisor
53000 Hoa Sơn
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Posted 2 days ago
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Our client, a reputable chain of fashion boutiques, is seeking an organized and proactive Retail Operations Supervisor for their store located in Quy Nhon, Binh Dinh . This role is crucial for ensuring the smooth day-to-day running of the store, maintaining high standards of customer service, and supporting the store management team.
As a Retail Operations Supervisor, you will oversee various operational aspects of the store, including inventory management, visual merchandising, staff scheduling, and customer service. You will be responsible for training and supervising a team of sales associates, ensuring they provide an exceptional shopping experience. Your ability to manage operational efficiency and contribute to sales performance will be highly valued. You will be hands-on in managing the retail environment, ensuring it meets brand standards and customer expectations.
Key Responsibilities:
As a Retail Operations Supervisor, you will oversee various operational aspects of the store, including inventory management, visual merchandising, staff scheduling, and customer service. You will be responsible for training and supervising a team of sales associates, ensuring they provide an exceptional shopping experience. Your ability to manage operational efficiency and contribute to sales performance will be highly valued. You will be hands-on in managing the retail environment, ensuring it meets brand standards and customer expectations.
Key Responsibilities:
- Supervise daily store operations, ensuring adherence to company policies and procedures.
- Manage inventory levels, including stock counts, receiving, and merchandising.
- Ensure visual merchandising standards are met to create an appealing store environment.
- Train, coach, and motivate sales associates to deliver excellent customer service and achieve sales targets.
- Handle customer inquiries, complaints, and returns efficiently and professionally.
- Assist with staff scheduling and ensure adequate floor coverage.
- Monitor store performance metrics and contribute to operational improvements.
- Ensure the store is clean, organized, and visually appealing at all times.
- Process transactions accurately and manage cash handling procedures.
- Conduct regular inventory checks and report discrepancies.
- Contribute to the retail success in Quy Nhon, Binh Dinh .
- Previous experience in retail supervision or management.
- Strong understanding of retail operations, inventory management, and visual merchandising.
- Excellent leadership, communication, and interpersonal skills.
- Proven ability to train and motivate a team.
- Customer-focused with a passion for providing exceptional service.
- Ability to work flexible hours, including evenings and weekends.
- Organized and detail-oriented with strong problem-solving skills.
- Familiarity with POS systems and retail software.
- A proactive approach to identifying and resolving operational issues.
- Knowledge of the local retail market in Binh Dinh is a plus.
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