194 Sales Assistance jobs in Vietnam
Sales Admin
Ho Chi Minh City
Công Ty TNHH ID Decor
Posted today
Job Viewed
Job Description
**Mô tả công việc**:
(Mức lương: 15 - 18 triệu VNĐ)
- Complete reports accurately as assigned.
- Analyze and understand the market to report problems that arise quickly from the market below.
- Report and promptly handle ad hoc work requests for the company.
- Monitor and divide the work schedule and market visits of the Sup team.
- Evaluate the quality of PCs through sales reports.
- Make decisions to improve team quality effectively.
- Report on time to the Project Manager/Company.
- Manage the Sup/PC team to work effectively.
- Work effectively and accurately according to assigned tasks.
- Contribute ideas and support the company and Project Manager with arising issues.
- Analyze and synthesize market data, and quickly grasp the market situation and competitors.
- Analyze and calculate targets in the project.
- Support the management, implementation, and monitoring of project marketing activities such as promotional campaigns, POSM production,.
**Chức vụ**: Nhân viên/Chuyên viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- 13th month salary
- Tet bonus according to Company regulations.
- Join the full Trade Union regime.
- Leave according to the provisions of Law.
- Pay social insurance immediately after completing the probationary period. Join health insurance.
- You are allowed to travel once a year depending on the Company's business situation.
- Holidays are closed according to State regulations.
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
- At least 2 years of experience in store Operation, Project Management.
- Ability to lead project management tasks against strict deadlines.
- Good at English, communication, presentation & negotiation skills.
- Good at Excel and other database models.
- University degree.
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Hành chính Văn phòng,Hành Chính/Văn Phòng
Trung cấp - Nghề
Không yêu cầu
(Mức lương: 15 - 18 triệu VNĐ)
- Complete reports accurately as assigned.
- Analyze and understand the market to report problems that arise quickly from the market below.
- Report and promptly handle ad hoc work requests for the company.
- Monitor and divide the work schedule and market visits of the Sup team.
- Evaluate the quality of PCs through sales reports.
- Make decisions to improve team quality effectively.
- Report on time to the Project Manager/Company.
- Manage the Sup/PC team to work effectively.
- Work effectively and accurately according to assigned tasks.
- Contribute ideas and support the company and Project Manager with arising issues.
- Analyze and synthesize market data, and quickly grasp the market situation and competitors.
- Analyze and calculate targets in the project.
- Support the management, implementation, and monitoring of project marketing activities such as promotional campaigns, POSM production,.
**Chức vụ**: Nhân viên/Chuyên viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- 13th month salary
- Tet bonus according to Company regulations.
- Join the full Trade Union regime.
- Leave according to the provisions of Law.
- Pay social insurance immediately after completing the probationary period. Join health insurance.
- You are allowed to travel once a year depending on the Company's business situation.
- Holidays are closed according to State regulations.
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
- At least 2 years of experience in store Operation, Project Management.
- Ability to lead project management tasks against strict deadlines.
- Good at English, communication, presentation & negotiation skills.
- Good at Excel and other database models.
- University degree.
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Hành chính Văn phòng,Hành Chính/Văn Phòng
Trung cấp - Nghề
Không yêu cầu
This advertiser has chosen not to accept applicants from your region.
0
Sales Admin/assistant
Ho Chi Minh City
Công ty TNHH DKSH Việt Nam
Posted today
Job Viewed
Job Description
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Manage & keep track of the content on the Digital platforms in close collaboration with DevOps team, including Upload, Edit, Remove any information that are available on the Platform.
- Support the Manager in Platform Development Project management, testing any new features before launching or deployment.
- Support Customers and Sales Team in terms of platform usability or any technical error happened during the usage of the platform.
- Keep track of performance and update platform performance reports weekly and monthly.
- Other tasks required by the Manager.
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- Chế độ bảo hiểm
- Du Lịch
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
**Yêu cầu bằng cấp (tối thiểu)**: Đại Học
**Yêu cầu công việc**:
- Very strong skill in Microsoft Excel.
- Good administrative and organization skills.
- Fluency in English, especially listening.
- Adept in technology.
- Good at Data Analysis.
- Bachelor’s Degree in Business or Marketing or Information Technology.
- Minimum 1 years’ experience in similar roles.
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Hành chính Văn phòng,Hành Chính/Văn Phòng
Đại Học
Không yêu cầu
(Mức lương: Thỏa thuận)
- Manage & keep track of the content on the Digital platforms in close collaboration with DevOps team, including Upload, Edit, Remove any information that are available on the Platform.
- Support the Manager in Platform Development Project management, testing any new features before launching or deployment.
- Support Customers and Sales Team in terms of platform usability or any technical error happened during the usage of the platform.
- Keep track of performance and update platform performance reports weekly and monthly.
- Other tasks required by the Manager.
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- Chế độ bảo hiểm
- Du Lịch
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
**Yêu cầu bằng cấp (tối thiểu)**: Đại Học
**Yêu cầu công việc**:
- Very strong skill in Microsoft Excel.
- Good administrative and organization skills.
- Fluency in English, especially listening.
- Adept in technology.
- Good at Data Analysis.
- Bachelor’s Degree in Business or Marketing or Information Technology.
- Minimum 1 years’ experience in similar roles.
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Hành chính Văn phòng,Hành Chính/Văn Phòng
Đại Học
Không yêu cầu
This advertiser has chosen not to accept applicants from your region.
1
Sales Admin Intern
Ho Chi Minh City
DKSH
Posted today
Job Viewed
Job Description
**Location**:Ho Chi Minh, VN, VN**Job Function**:Field Marketing**Requisition Number**:155585**Description**:
**About DKSH**
DKSH is the leading Market Expansion Services provider with a focus on Asia. The Group helps other companies and brands to grow in the Consumer Goods, Healthcare, Performance Materials and Technology sectors. DKSH’s portfolio of services includes sourcing, market insights, marketing and sales, distribution and logistics as well as after-sales services. Publicly listed on the SIX Swiss Exchange, the Group operates in 35 markets with 33,000 specialists, generating net sales of CHF 11.3 billion in 2018. With its strong Swiss heritage and long business tradition since 1865, DKSH is deeply rooted in Asia Pacific.
**General Responsibilities**Support to follow up the documents signing process
-Support to prepare materials for the conference
-Make an inventory report
-Other tasks from Line Manager
**Benefits**:
Internship Allowance: 4,000,000 VND/month (gross)
-Training courses and activities design for interns
-Global corporate working culture
-Have a chance to become full-time employees after internship for potential interns.
**Requirements**:
3rd or 4th year students ready for a minimun 4 days internship/week
-Must provide a Student Confirmation Letter/ University Recommendation Letter
**Why It’s Great to Work at DKSH**
At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference!
**About DKSH**
DKSH is the leading Market Expansion Services provider with a focus on Asia. The Group helps other companies and brands to grow in the Consumer Goods, Healthcare, Performance Materials and Technology sectors. DKSH’s portfolio of services includes sourcing, market insights, marketing and sales, distribution and logistics as well as after-sales services. Publicly listed on the SIX Swiss Exchange, the Group operates in 35 markets with 33,000 specialists, generating net sales of CHF 11.3 billion in 2018. With its strong Swiss heritage and long business tradition since 1865, DKSH is deeply rooted in Asia Pacific.
**General Responsibilities**Support to follow up the documents signing process
-Support to prepare materials for the conference
-Make an inventory report
-Other tasks from Line Manager
**Benefits**:
Internship Allowance: 4,000,000 VND/month (gross)
-Training courses and activities design for interns
-Global corporate working culture
-Have a chance to become full-time employees after internship for potential interns.
**Requirements**:
3rd or 4th year students ready for a minimun 4 days internship/week
-Must provide a Student Confirmation Letter/ University Recommendation Letter
**Why It’s Great to Work at DKSH**
At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference!
This advertiser has chosen not to accept applicants from your region.
2
Sales and Marketing Staff (Sales Admin)
Hanoi, Hanoi
Công Ty TNHH Red Bull (Việt Nam)
Posted today
Job Viewed
Job Description
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
1. Prepare contracts, agreements for Sales & Marketing Dept with the review of upper levels and accounting department before submit for approval
2. Prepare letters, documents for the S&M Dept
3. Work with distributors, and Purchasing Depts for the daily Purchase Order, Purchase Delivery Order
4. Register/notify with Department/Ministry of Industry and Trade for promotion programs
5. To find premiums, POSM, gifts, materials for the activities of the S&M Dept and work with supplier for production of those items
6. Consolidate sales reports from distributiors and report to S&M Manager
7. Support admin jobs, get invoice, clear payments, customer service, etc,.
**Chức vụ**: Nhân viên/Chuyên viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
Bảo hiểm
Du Lịch
Xe đưa đón
Thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Chế độ nghỉ phép
**Yêu cầu bằng cấp (tối thiểu)**: Đại Học
**Yêu cầu công việc**:
1. Bachelor in Marketing, Business Administration
2. At least 2-year in Food & Beverage field or in FMCG (Fast Moving Consumer Food). Having experiences in sales, customer service are advange
3. Age 23 - 30 years old
4. Good English
5. Good MS Office
Working Location: Red Bull Vietnam, Ha Noi Highway, Binh Thang Ward, Di An City, Binh Duong Province
**Benefits**:
Private health care insurance (PVI)
Attractive compensation, assessments and salary reviews yearly
Service free Lunch Meal and potation
Join the compulsory Social Insurance and Unemployment insurance on 100% salary under Labor Contract and according to the provisions of the Social insurance law
Shuttle buses from Ho Chi Minh City to Company
Opportunity to join annual activities of Company: Team-building, Year End Party, Woman's day, Mid - Autumn, Tet holiday.
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng
Đại Học
Không yêu cầu
(Mức lương: Thỏa thuận)
1. Prepare contracts, agreements for Sales & Marketing Dept with the review of upper levels and accounting department before submit for approval
2. Prepare letters, documents for the S&M Dept
3. Work with distributors, and Purchasing Depts for the daily Purchase Order, Purchase Delivery Order
4. Register/notify with Department/Ministry of Industry and Trade for promotion programs
5. To find premiums, POSM, gifts, materials for the activities of the S&M Dept and work with supplier for production of those items
6. Consolidate sales reports from distributiors and report to S&M Manager
7. Support admin jobs, get invoice, clear payments, customer service, etc,.
**Chức vụ**: Nhân viên/Chuyên viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
Bảo hiểm
Du Lịch
Xe đưa đón
Thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Chế độ nghỉ phép
**Yêu cầu bằng cấp (tối thiểu)**: Đại Học
**Yêu cầu công việc**:
1. Bachelor in Marketing, Business Administration
2. At least 2-year in Food & Beverage field or in FMCG (Fast Moving Consumer Food). Having experiences in sales, customer service are advange
3. Age 23 - 30 years old
4. Good English
5. Good MS Office
Working Location: Red Bull Vietnam, Ha Noi Highway, Binh Thang Ward, Di An City, Binh Duong Province
**Benefits**:
Private health care insurance (PVI)
Attractive compensation, assessments and salary reviews yearly
Service free Lunch Meal and potation
Join the compulsory Social Insurance and Unemployment insurance on 100% salary under Labor Contract and according to the provisions of the Social insurance law
Shuttle buses from Ho Chi Minh City to Company
Opportunity to join annual activities of Company: Team-building, Year End Party, Woman's day, Mid - Autumn, Tet holiday.
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng
Đại Học
Không yêu cầu
This advertiser has chosen not to accept applicants from your region.
3
Sales & Marketing Admin Support Intern
Ho Chi Minh City
DKSH
Posted today
Job Viewed
Job Description
**Location**:Ho Chi Minh, VN, VN**Job Function**:Field Marketing**Requisition Number**:155580**Description**:
**About DKSH**
DKSH is the leading Market Expansion Services provider with a focus on Asia. The Group helps other companies and brands to grow in the Consumer Goods, Healthcare, Performance Materials and Technology sectors. DKSH’s portfolio of services includes sourcing, market insights, marketing and sales, distribution and logistics as well as after-sales services. Publicly listed on the SIX Swiss Exchange, the Group operates in 35 markets with 33,000 specialists, generating net sales of CHF 11.3 billion in 2018. With its strong Swiss heritage and long business tradition since 1865, DKSH is deeply rooted in Asia Pacific.
**General Responsibilities**Support multi-tasks relating to paperworks for Marketing team and Sales team
-Support team to scan and store documents
-Other tasks from Line Manager
**Benefits**:
Internship Allowance: 4,000,000 VND/month (gross)
-Training courses and activities design for interns
-Global corporate working culture
-Have a chance to become full-time employees after internship for potential interns.
**Requirements**:
3rd or 4th year students ready for a minimun 4 days internship/week
-Must provide a Student Confirmation Letter/ University Recommendation Letter
**Why It’s Great to Work at DKSH**
At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference!
**About DKSH**
DKSH is the leading Market Expansion Services provider with a focus on Asia. The Group helps other companies and brands to grow in the Consumer Goods, Healthcare, Performance Materials and Technology sectors. DKSH’s portfolio of services includes sourcing, market insights, marketing and sales, distribution and logistics as well as after-sales services. Publicly listed on the SIX Swiss Exchange, the Group operates in 35 markets with 33,000 specialists, generating net sales of CHF 11.3 billion in 2018. With its strong Swiss heritage and long business tradition since 1865, DKSH is deeply rooted in Asia Pacific.
**General Responsibilities**Support multi-tasks relating to paperworks for Marketing team and Sales team
-Support team to scan and store documents
-Other tasks from Line Manager
**Benefits**:
Internship Allowance: 4,000,000 VND/month (gross)
-Training courses and activities design for interns
-Global corporate working culture
-Have a chance to become full-time employees after internship for potential interns.
**Requirements**:
3rd or 4th year students ready for a minimun 4 days internship/week
-Must provide a Student Confirmation Letter/ University Recommendation Letter
**Why It’s Great to Work at DKSH**
At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference!
This advertiser has chosen not to accept applicants from your region.
4
Customer Service
Hanoi, Hanoi
Trường Mầm Non - Tiểu Học - THCS Đức Trí
Posted today
Job Viewed
Job Description
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
This position belongs to sale devision
- Communicate with customers for Quotation, Sample Development, Mass Production Delivery.
- Work with other departments (Engineer, Purchasing, Production, Quality) to handle customer orders and other issues related to production & quality.
- Receive POs from customers and create production requests and manage production plans to deliver on time.
- Create shipping documents (Invoice, Packing List,.) to send Logistics Department for customs declaration.
- Track and follow with Accounting Department for payment schedule from customers.
- Other sales reports,.
**Chức vụ**: Nhân viên/Chuyên viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
Cơ hội du lịch
Company trip and teambuilding activities
Phiếu giảm giá
Free lunch & dinner at factory
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
- Experience in manufacturing company is priority
- MS Office
- English fluently
**BENEFITS**:
- Professional working environment
- Free lunch & dinner at factory
- Yearly salary review
- Company trip and teambuilding activities
- Opportunity to join a training course (ISO, QAQC skill, Auditor skill, management skill, soft skill.)
- Shuttle buses from Hanoi city to the factory
- Other benefits under current Vietnamese labor law
LOCATION: Lô K1-2 KCN Đại Đồng - Hoàn Sơn, Phường Tân Hồng, thành phố Từ Sơn, Bắc Ninh
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Giao Nhận Hàng,Kho Vận
Trung cấp - Nghề
Không yêu cầu
(Mức lương: Thỏa thuận)
This position belongs to sale devision
- Communicate with customers for Quotation, Sample Development, Mass Production Delivery.
- Work with other departments (Engineer, Purchasing, Production, Quality) to handle customer orders and other issues related to production & quality.
- Receive POs from customers and create production requests and manage production plans to deliver on time.
- Create shipping documents (Invoice, Packing List,.) to send Logistics Department for customs declaration.
- Track and follow with Accounting Department for payment schedule from customers.
- Other sales reports,.
**Chức vụ**: Nhân viên/Chuyên viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
Cơ hội du lịch
Company trip and teambuilding activities
Phiếu giảm giá
Free lunch & dinner at factory
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
- Experience in manufacturing company is priority
- MS Office
- English fluently
**BENEFITS**:
- Professional working environment
- Free lunch & dinner at factory
- Yearly salary review
- Company trip and teambuilding activities
- Opportunity to join a training course (ISO, QAQC skill, Auditor skill, management skill, soft skill.)
- Shuttle buses from Hanoi city to the factory
- Other benefits under current Vietnamese labor law
LOCATION: Lô K1-2 KCN Đại Đồng - Hoàn Sơn, Phường Tân Hồng, thành phố Từ Sơn, Bắc Ninh
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Giao Nhận Hàng,Kho Vận
Trung cấp - Nghề
Không yêu cầu
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Representative
21000 Haiphong , Haiphong
WhatJobs
Posted today
Job Viewed
Job Description
Our client is looking for a friendly, patient, and efficient Customer Service Representative to join their fully remote support team. This role is vital in ensuring customer satisfaction by providing exceptional assistance and resolving inquiries promptly and effectively. You will be the first point of contact for customers, handling a range of queries via phone, email, and chat. The ideal candidate will possess excellent communication skills, a positive attitude, and a strong ability to multitask and navigate various software systems. This is a fully remote position, allowing you to work from your home office. Responsibilities include answering customer questions, troubleshooting issues, processing orders, and providing information about products and services. We are seeking individuals who are empathetic, resourceful, and dedicated to delivering a positive customer experience. Your ability to listen attentively and provide clear, concise solutions will be key to success in this role.
Responsibilities:
Responsibilities:
- Respond to customer inquiries and resolve issues promptly and professionally via phone, email, and chat.
- Provide information about products and services.
- Process orders, applications, and requests.
- Troubleshoot customer problems and provide effective solutions.
- Maintain customer records and update account information.
- Escalate complex issues to appropriate departments when necessary.
- Follow communication scripts and guidelines.
- Identify opportunities to improve customer service processes.
- Gather customer feedback and report it to management.
- Strive to achieve excellent customer satisfaction ratings.
- High school diploma or equivalent; some college or customer service training is a plus.
- Proven experience in customer service or a related role.
- Excellent verbal and written communication skills.
- Strong active listening and problem-solving abilities.
- Proficiency in using customer service software and CRM systems.
- Ability to multitask and manage time effectively.
- A positive and patient demeanor.
- Adaptability to changing customer needs and business processes.
- Ability to work independently in a remote setting.
- Basic computer proficiency.
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Representative
930000 Can Tho , Can Tho
WhatJobs
Posted today
Job Viewed
Job Description
Join our team as a Customer Service Representative in Can Tho, Can Tho, VN ! We are looking for a friendly and efficient individual to handle customer inquiries and provide a positive experience. Responsibilities include answering customer questions via phone and email, processing orders, resolving complaints, and maintaining customer records. You will be expected to offer solutions and information related to our products and services. This role involves a hybrid work model, requiring some days in the office and others remote, offering a balance between collaboration and flexibility. We value individuals who are proactive, possess excellent communication skills, and have a genuine desire to help customers. Training will be provided to ensure you have the necessary skills and knowledge to succeed. A positive attitude and a commitment to providing high-quality service are essential. You will work closely with other departments to ensure seamless customer interactions and contribute to a positive brand image. This is an excellent opportunity to grow your career in a supportive environment. Successful candidates will demonstrate strong problem-solving abilities and a keen attention to detail.
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Representative
600000 Pleiku, Gia Lai
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a motivated and customer-focused Customer Service Representative to join their team inPleiku, Gia Lai, VN . This position requires excellent communication skills and a passion for providing outstanding support to our valued customers. You will be the first point of contact, handling inquiries, resolving issues, and ensuring customer satisfaction through various channels, including phone, email, and potentially in-person interactions. Responsibilities include actively listening to customer needs, providing accurate information about products and services, processing orders, and escalating complex issues to the appropriate departments. The ideal candidate will be patient, empathetic, and possess strong problem-solving abilities. You should be adept at managing multiple tasks simultaneously, maintaining a professional demeanor, and adhering to company service standards. A commitment to continuous learning and improving customer interaction strategies is essential. Join us to be a vital part of a team dedicated to building lasting customer relationships and upholding our company's reputation for exceptional service.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Respond promptly and professionally to customer inquiries via phone, email, and chat.
- Provide accurate information regarding products, services, policies, and procedures.
- Resolve customer complaints and issues efficiently and effectively, aiming for first-contact resolution.
- Process customer orders, returns, and exchanges accurately.
- Document all customer interactions and resolutions in the CRM system.
- Escalate complex issues to supervisors or relevant departments when necessary.
- Identify customer needs and help customers find the right solutions.
- Maintain a positive attitude and contribute to a collaborative team environment.
- Adhere to company quality standards and service level agreements.
Qualifications:
- High school diploma or equivalent required; some college or vocational training is a plus.
- Proven experience in a customer service or call center role.
- Excellent verbal and written communication skills.
- Strong listening and interpersonal skills.
- Ability to remain calm and professional under pressure.
- Proficient in using computer systems and customer service software.
- Ability to multitask and manage time effectively.
- A genuine desire to help customers and resolve their issues.
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Specialist
35000 Nam Dinh , Nam Dinh
WhatJobs
Posted today
Job Viewed
Job Description
Our client is looking for a dedicated and empathetic Customer Service Specialist to manage customer inquiries and provide exceptional support in Nam Dinh, Nam Dinh, VN . This role is crucial in ensuring customer satisfaction and resolving issues efficiently. You will be the primary point of contact for customers, handling inquiries via phone, email, and chat. Key responsibilities include diagnosing and troubleshooting customer issues, guiding customers through product features and services, processing orders, and managing customer accounts. You will also be responsible for escalating complex problems to the appropriate departments and maintaining detailed records of customer interactions and resolutions. The ideal candidate will possess excellent communication and active listening skills, a patient and professional demeanor, and the ability to remain calm under pressure. A strong problem-solving aptitude and a customer-centric mindset are essential. Previous experience in a customer service or helpdesk role is required, with a minimum of 1 year preferred. Proficiency in using customer relationship management (CRM) software is a plus. This is a hybrid role, requiring a blend of in-office and remote work, offering flexibility while maintaining team collaboration. You will have the opportunity to work with a supportive team and contribute to a positive customer experience. If you are passionate about helping people and thrive in a dynamic environment, this is the perfect opportunity for you. We offer a competitive compensation package and the chance to grow your career in a reputable organization.
This advertiser has chosen not to accept applicants from your region.
9