403 Senior Account Manager jobs in Vietnam
Enabler Key Account Management - Business
Ho Chi Minh City
Shopee
Posted today
Job Viewed
Job Description
Department Business Development and Partnerships- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.
- Build strong relationships with key strategic partners (enablers) and gain their trust, understand more about their business and their key success factors
- Responsibility to ensure the success of key merchants on Shopee platform, including driving Revenue and smooth operation.
- Educating key strategic partners on Shopee features, Shopee promotional campaigns, MKT tool, optimizing MKT channels and market insights.
- Build deep understanding of market and competition landscape, product P&L, product strengths and weakness, and product positioning in the portfolio to decide the strategy and tactics for bigger market share and profit.
- Interact with other local teams to share knowledge and replicate best practices.
- Other assignments from the line manager.
**Requirements**:
- 2 - 3 years experience in Ecommerce: Key Account, Merchandiser, Business Development.
- Have knowledge in the various marketing channels and technologies, including social media (Marketplace, Facebook, Twitter, LinkedIn, and more), content distribution and placement networks, Live commerce, etc.
- Data-driven mindset, strong analytical skills and experience in tracking relevant metrics at conversion level for optimization in performance marketing.
- Strong communication skills, able to prepare, lead, and present in meetings with key strategic partners.
- Good command of English.
- Good team player with an aptitude for sales and the ambition to constantly outperform your KPIs.
- Build strong relationships with key strategic partners (enablers) and gain their trust, understand more about their business and their key success factors
- Responsibility to ensure the success of key merchants on Shopee platform, including driving Revenue and smooth operation.
- Educating key strategic partners on Shopee features, Shopee promotional campaigns, MKT tool, optimizing MKT channels and market insights.
- Build deep understanding of market and competition landscape, product P&L, product strengths and weakness, and product positioning in the portfolio to decide the strategy and tactics for bigger market share and profit.
- Interact with other local teams to share knowledge and replicate best practices.
- Other assignments from the line manager.
**Requirements**:
- 2 - 3 years experience in Ecommerce: Key Account, Merchandiser, Business Development.
- Have knowledge in the various marketing channels and technologies, including social media (Marketplace, Facebook, Twitter, LinkedIn, and more), content distribution and placement networks, Live commerce, etc.
- Data-driven mindset, strong analytical skills and experience in tracking relevant metrics at conversion level for optimization in performance marketing.
- Strong communication skills, able to prepare, lead, and present in meetings with key strategic partners.
- Good command of English.
- Good team player with an aptitude for sales and the ambition to constantly outperform your KPIs.
This advertiser has chosen not to accept applicants from your region.
0
Key Account Management Executive - Shopee Xpress
Hanoi, Hanoi
Shopee
Posted today
Job Viewed
Job Description
DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - HanoiThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Acquire opinions and needs of customers, then work closely with Operation, Technology,. to improve service quality, bring positive experiences and satisfaction to customers.
- Build and maintain strong, long-lasting customer relationships.
- Regularly forecast the volume from the key sellers.
- Identify and grow opportunities to ensure growth volume/revenue of accounts & develop a trusted relationship with them.
- Assist with high severity requests or issue escalations as needed.
- Perform other duties as assigned by the line manager.
- Able to coordinate with cross-functional teams to identify issues and follow up on solutions.
- In-depth understanding of seller insights and able to leverage these insights to build strong relationships with sellers.
- Driven to achieve team goals and is transparent to share ideas to help the team improve performance.
**Requirements**:
- Preferred background in Business Administration, Economics, Finance, Management/ Supply Chains.
- At least 01 year of experience in Customer Care (preferably Logistics and E-commerce).
- Work independently and proactively take on new responsibilities where most needed.
- Have a good sense of process understanding and workflow optimization.
- Good at communication, negotiation, and problem-solving.
- Proficient in Microsoft Excel and Microsoft PowerPoint, English skill is a good advantage.
- Desire to learn and desire to understand how the world works.
- Acquire opinions and needs of customers, then work closely with Operation, Technology,. to improve service quality, bring positive experiences and satisfaction to customers.
- Build and maintain strong, long-lasting customer relationships.
- Regularly forecast the volume from the key sellers.
- Identify and grow opportunities to ensure growth volume/revenue of accounts & develop a trusted relationship with them.
- Assist with high severity requests or issue escalations as needed.
- Perform other duties as assigned by the line manager.
- Able to coordinate with cross-functional teams to identify issues and follow up on solutions.
- In-depth understanding of seller insights and able to leverage these insights to build strong relationships with sellers.
- Driven to achieve team goals and is transparent to share ideas to help the team improve performance.
**Requirements**:
- Preferred background in Business Administration, Economics, Finance, Management/ Supply Chains.
- At least 01 year of experience in Customer Care (preferably Logistics and E-commerce).
- Work independently and proactively take on new responsibilities where most needed.
- Have a good sense of process understanding and workflow optimization.
- Good at communication, negotiation, and problem-solving.
- Proficient in Microsoft Excel and Microsoft PowerPoint, English skill is a good advantage.
- Desire to learn and desire to understand how the world works.
This advertiser has chosen not to accept applicants from your region.
1
Social Key Account Management - Fmcg, Shopee
Ho Chi Minh City
Shopee
Posted today
Job Viewed
Job Description
DepartmentBusiness Development and Partnerships- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.
- Negotiate and promote co-operations with partners (sellers) base development of categories of Shopee.
- Provide market insights from the seller's perspective, including understanding products, sellers, market & competitor dynamics.
- Advice seller on social trends, promotion proposals to achieve sales targets on social media channels and Shopee platform.
- Analyze sellers' past campaign performance and reporting on the current campaigns.
- Interact with relevant key stakeholders to resolve & de-bottleneck issues
- Review and suggest enhancements to improve process wherever possible
**Requirements**:
- 1 - 3 years experienced in Key Account, Merchandiser, Business Development
- Good at planning, analytical skills and execution, can work with brands to plan & achieve monthly/yearly commercial targets
- Strong communication skills, able to prepare, lead and present in meeting with seller
- Logical thinking and strong problem solving skills
- Ability to interact with a broad set of businesses and stakeholders and present both over the phone and in person
- Good team player, with an aptitude for sales and the ambition to constantly outperform your KPIs
- Negotiate and promote co-operations with partners (sellers) base development of categories of Shopee.
- Provide market insights from the seller's perspective, including understanding products, sellers, market & competitor dynamics.
- Advice seller on social trends, promotion proposals to achieve sales targets on social media channels and Shopee platform.
- Analyze sellers' past campaign performance and reporting on the current campaigns.
- Interact with relevant key stakeholders to resolve & de-bottleneck issues
- Review and suggest enhancements to improve process wherever possible
**Requirements**:
- 1 - 3 years experienced in Key Account, Merchandiser, Business Development
- Good at planning, analytical skills and execution, can work with brands to plan & achieve monthly/yearly commercial targets
- Strong communication skills, able to prepare, lead and present in meeting with seller
- Logical thinking and strong problem solving skills
- Ability to interact with a broad set of businesses and stakeholders and present both over the phone and in person
- Good team player, with an aptitude for sales and the ambition to constantly outperform your KPIs
This advertiser has chosen not to accept applicants from your region.
2
Head Key Account Management - Lifestyle Cluster
Ho Chi Minh City
Shopee
Posted today
Job Viewed
Job Description
DepartmentBusiness Development and Partnerships- LevelExperienced (Team Lead)- LocationVietnam - Ho Chi Minh CityThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.
- Responsible for supervising and leading a team of KAM.
- Drive performance of all KAM on : commercial performance, seller relationship, special projects, internal tools or systems.
- Ensure correct and timely completion of team member’s performance tasks.
- Maintain & develop industry leading relationships with external key accounts to ensure success of key sellers on platform including driving revenue and smooth operation.
- Oversee quality of deals & sellers satisfaction with KAM and platform.
- Support CM in developing seller management strategy & initiatives.
- Negotiating deals with key sellers and working with marketing to develop matching initiatives to boost sales.
- Work to create cross-functional engagements and understandings with necessary departments.
- Create a healthy work environment within the team and grow more future leaders.
**Requirements**:
- Bachelor or Master Degree in BBA or related fields
- 3-5 years experienced in key account, merchandiser, business development would be a plus
- Good at numbers, data-driven, logical thinking and strong problem solving skills
- Ability to interact with a broad set of businesses and stakeholders
- Good command of English
- Good team player, with an aptitude for sales and the ambition to constantly outperform your KPIs
- Responsible for supervising and leading a team of KAM.
- Drive performance of all KAM on : commercial performance, seller relationship, special projects, internal tools or systems.
- Ensure correct and timely completion of team member’s performance tasks.
- Maintain & develop industry leading relationships with external key accounts to ensure success of key sellers on platform including driving revenue and smooth operation.
- Oversee quality of deals & sellers satisfaction with KAM and platform.
- Support CM in developing seller management strategy & initiatives.
- Negotiating deals with key sellers and working with marketing to develop matching initiatives to boost sales.
- Work to create cross-functional engagements and understandings with necessary departments.
- Create a healthy work environment within the team and grow more future leaders.
**Requirements**:
- Bachelor or Master Degree in BBA or related fields
- 3-5 years experienced in key account, merchandiser, business development would be a plus
- Good at numbers, data-driven, logical thinking and strong problem solving skills
- Ability to interact with a broad set of businesses and stakeholders
- Good command of English
- Good team player, with an aptitude for sales and the ambition to constantly outperform your KPIs
This advertiser has chosen not to accept applicants from your region.
3
Head Social Key Account Management - Business
Hanoi, Hanoi
Shopee
Posted today
Job Viewed
Job Description
Department Business Development and Partnerships- LevelExperienced (Team Lead)- LocationVietnam - HanoiThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.
- Responsible for supervising and leading a team of KAM.
- Drive performance of all KAM on : commercial performance, seller relationship, special projects, internal tools or systems.
- Ensure correct and timely completion of team member’s performance tasks.
- Maintain & develop industry leading relationships with external key accounts to ensure success of key sellers on platform including driving revenue and smooth operation.
- Oversee quality of deals & sellers satisfaction with KAM and platform.
- Support CM in developing seller management strategy & initiatives.
- Negotiating deals with key sellers and working with marketing to develop matching initiatives to boost sales.
- Work to create cross-functional engagements and understandings with necessary departments.
- Create a healthy work environment within the team and grow more future leaders.
**Requirements**:
- Bachelor or Master Degree in BBA or related fields
- 3-5 years experienced in key account, merchandiser, business development would be a plus
- Good at numbers, data-driven, logical thinking and strong problem solving skills
- Ability to interact with a broad set of businesses and stakeholders
- Good command of English
- Good team player, with an aptitude for sales and the ambition to constantly outperform your KPIs
- Responsible for supervising and leading a team of KAM.
- Drive performance of all KAM on : commercial performance, seller relationship, special projects, internal tools or systems.
- Ensure correct and timely completion of team member’s performance tasks.
- Maintain & develop industry leading relationships with external key accounts to ensure success of key sellers on platform including driving revenue and smooth operation.
- Oversee quality of deals & sellers satisfaction with KAM and platform.
- Support CM in developing seller management strategy & initiatives.
- Negotiating deals with key sellers and working with marketing to develop matching initiatives to boost sales.
- Work to create cross-functional engagements and understandings with necessary departments.
- Create a healthy work environment within the team and grow more future leaders.
**Requirements**:
- Bachelor or Master Degree in BBA or related fields
- 3-5 years experienced in key account, merchandiser, business development would be a plus
- Good at numbers, data-driven, logical thinking and strong problem solving skills
- Ability to interact with a broad set of businesses and stakeholders
- Good command of English
- Good team player, with an aptitude for sales and the ambition to constantly outperform your KPIs
This advertiser has chosen not to accept applicants from your region.
4
Key Account Manager
10000 An Cu, An Giang
WhatJobs
Posted today
Job Viewed
Job Description
Join our thriving sales team as a Key Account Manager based in Hanoi, Hanoi, VN . In this pivotal role, you will be responsible for nurturing and expanding relationships with our most valuable clients, driving revenue growth, and ensuring exceptional customer satisfaction. The ideal candidate possesses a strong sales acumen, excellent negotiation skills, and a deep understanding of strategic account management principles. You will develop and execute tailored account plans, identify opportunities for upselling and cross-selling, and act as the primary point of contact for all client needs and concerns. Responsibilities include conducting regular business reviews with key stakeholders, presenting product and service solutions, and collaborating with internal teams to deliver on client commitments. We are looking for a proactive individual who can build long-term, trust-based relationships and effectively manage a portfolio of high-value accounts. Proven success in a B2B sales environment, particularly in managing enterprise-level clients, is essential. A Bachelor's degree in Business Administration, Marketing, or a related field is preferred, along with a minimum of 3-5 years of experience in sales or account management. You should be adept at market analysis, competitive positioning, and sales forecasting. This role offers a fantastic opportunity to work with a diverse client base in the vibrant city of Hanoi , contributing directly to our company's success and growth. If you are a results-oriented sales professional with a passion for building strong client partnerships, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
5
Key Account Manager
24000 Phuong Son
WhatJobs
Posted today
Job Viewed
Job Description
Our reputable company in Thai Nguyen, Thai Nguyen, VN is seeking a highly motivated and results-oriented Key Account Manager to join our sales department. This role involves managing and growing relationships with our most important clients, ensuring their satisfaction and maximizing sales opportunities. You will be responsible for developing strategic account plans, understanding client needs, and providing tailored solutions to meet their business objectives. Key duties include conducting regular client meetings, presenting product and service offerings, negotiating contracts, and achieving sales targets. You will act as the primary point of contact for your assigned accounts, building strong, long-term partnerships. The ideal candidate will have excellent interpersonal and communication skills, a proven ability to close deals, and a deep understanding of sales principles. Experience in B2B sales, particularly within the local market, is highly advantageous. You must be proactive, organized, and capable of working independently as well as collaboratively with the broader sales team. This position requires extensive client interaction and travel within the designated region to build and maintain relationships. A strong understanding of the competitive landscape and market trends will enable you to effectively position our offerings. You will also be responsible for forecasting sales, managing client pipelines, and providing feedback to internal teams on market demands and client needs. A Bachelor's degree in Business Administration, Marketing, or a related field, along with a minimum of 4 years of experience in sales, preferably in account management, is required. Proven success in meeting and exceeding sales quotas is essential.
This advertiser has chosen not to accept applicants from your region.
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6
Key Account Manager
94000 Can Tho , Can Tho
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a dynamic and results-oriented Key Account Manager to join their growing sales team in Can Tho, Can Tho, VN . This role will focus on building and maintaining strong, long-lasting relationships with our most valuable clients, ensuring their continued success and satisfaction. The Key Account Manager will be responsible for understanding client needs, developing tailored sales strategies, and driving revenue growth within their assigned accounts. You will act as the primary point of contact, coordinating with internal teams to deliver exceptional service and solutions. Key responsibilities include identifying new business opportunities within existing accounts, conducting regular client reviews, and presenting proposals and product demonstrations. The ideal candidate will possess excellent communication, negotiation, and presentation skills, with a proven track record of exceeding sales targets. A strategic approach to account management, coupled with a deep understanding of the market and client industries, is essential. This position involves a hybrid work model, offering a balance between office collaboration and client-facing activities. We are looking for a motivated individual who is passionate about sales, client success, and contributing to the company's growth. Join us and be a vital part of our success story in Can Tho, Can Tho, VN .
Responsibilities:
Responsibilities:
- Manage and grow a portfolio of key client accounts.
- Develop and execute strategic sales plans for key accounts.
- Build and maintain strong, long-term customer relationships.
- Identify and pursue new business opportunities within existing accounts.
- Conduct regular business reviews and performance analyses with clients.
- Prepare and deliver compelling sales presentations and proposals.
- Negotiate contracts and ensure favorable terms.
- Collaborate with internal departments to ensure client satisfaction.
- Meet and exceed sales targets and objectives.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 5 years of experience in sales, account management, or business development.
- Proven track record of achieving and exceeding sales quotas.
- Excellent communication, negotiation, and interpersonal skills.
- Strong understanding of sales processes and CRM software.
- Ability to build rapport and trust with clients.
- Strategic thinking and problem-solving abilities.
- Experience in a hybrid work environment.
This advertiser has chosen not to accept applicants from your region.
7
Key Account Manager
70000 An Thanh
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a leader in the (Industry Name - e.g., FMCG, Technology, Manufacturing) sector, is seeking a highly motivated and results-driven Key Account Manager to join their sales team in Ho Chi Minh City, Ho Chi Minh, VN . This role is responsible for building and maintaining strong, long-lasting relationships with key clients, understanding their needs, and ensuring their satisfaction. You will act as the primary point of contact for assigned accounts, managing communication, and coordinating internal resources to meet client objectives. Key responsibilities include developing strategic account plans, identifying opportunities for business growth within existing accounts, negotiating and closing deals, and forecasting sales revenue. You will also monitor market trends and competitor activities to identify potential new business opportunities. The ideal candidate will have a Bachelor's degree in Business Administration, Marketing, or a related field, with at least 5 years of experience in sales, specifically in key account management. Proven ability to drive sales and achieve targets is essential. Excellent communication, negotiation, and presentation skills are required. A strong understanding of CRM software and sales methodologies is a must. This hybrid role offers a dynamic work environment with a mix of client-facing activities and remote work flexibility. If you are a strategic thinker with a passion for sales and building client partnerships, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
8
Key Account Manager
94000 My Tho, Tien Giang
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is looking for a dynamic and customer-focused Key Account Manager to build and maintain strong, long-lasting relationships with their most important clients. This role is crucial for driving revenue growth and ensuring client satisfaction. The ideal candidate will have a proven track record in sales, account management, or a related client-facing role, with exceptional communication and negotiation skills. You will be responsible for understanding the unique needs of key accounts, developing tailored strategies to meet those needs, and acting as the primary point of contact. Prospecting new opportunities within existing accounts and identifying cross-selling and up-selling possibilities will be key responsibilities. You will collaborate with internal teams, including marketing and product development, to ensure client needs are met and to provide valuable feedback to inform product strategy. The successful candidate will be a strategic thinker, highly organized, and possess strong interpersonal skills. A passion for sales and a commitment to delivering exceptional client service are essential. This is an excellent opportunity to manage a portfolio of high-value clients and contribute significantly to the company's success. The role is based in **My Tho, Tien Giang, VN**, with a hybrid work arrangement that allows for a blend of office-based collaboration and remote flexibility. We are seeking motivated individuals who are dedicated to fostering strong client partnerships and achieving outstanding sales results.
This advertiser has chosen not to accept applicants from your region.
9