5 323 Senior IT Specialist jobs in Vietnam
System Administrator
Posted today
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Netcompany is one of Northern Europe’s most successful IT Companies with headquarter located in Denmark and other 17 offices around the world. Netcompany Viet Nam is the only office in Asia. Globally Netcompany employs 7000+ of the most skilled IT Consultants and Developers.
**Job Description**:
We seek an IT Operator for Netcompany Operations, here you will be part of an ambitious team with competent colleagues. Do you have experience within e.g., design and operation of Microsoft environments? Then you might be our new colleague.
As an IT Operator in Netcompany Operations you will be part of the daily operation and support of many different solutions. You will be part of projects where you will contribute with design, maintenance, optimizing, implementation, and handle incoming alarms from servers.
As a new employee in Netcompany many will experience a steep learning curve, that is why it is important that you desire to learn something new and seek new knowledge.
In summary, your daily work would be:
- Be part of the daily operation and support of many different solutions.
- Handle incoming alarms from servers.
- Provide with technical support for projects and deliveries.
- Work with the customers and the Operations organization such as Network, Storage teams, and Backup teams.
We like to see that you have experience with the following technologies:
- Windows Server
- Windows Domain Controllers
- Active Directory
- Powershell
- Linux servers (This would be an advantage but not a requirement)
- Furthermore, it will be an advantage if you are familiar with LoadBalancer, Azure Services and have concrete experience with system documentation and system migrations.
**Qualifications**:
Our new colleague is a team player with an interest in raising your own and your knowledge level. You will properly be updated on the latest technologies because you simply can’t help it. You need to be self-propelled, and not afraid to take on responsibility. You need to be structured and document all your work. In exchange we guarantee that you will be part of a central and professional unit in an ambitious company that strives to work with the latest technologies. We are a company that means it when we say we are making a difference.
In short, we imagine that you:
- Holding Bachelor's or Master's of engineering degree in computer science, software, computer engineering or related field
- ** Holding 1-8 years of experience from a similar role**; **Experienced with Windows Server, Windows Domain Controllers, Active Directory, Powershell, system documentation and system migrations**:
- ** Holding understanding at network fundamentals (e.g. having a DMZ for web and another zone for database)**:
- Experienced with Linux servers is a plus
- Are Familiar with LoadBalancer, Azure Services is a strong plus
- Are flexible and prepared to make an extra effort with your colleagues when it’s necessary
- Open towards and able to quickly learn new technologies
- ** Be fluent in English and have strong communicative skills, both orally and in writing.**
Additional Information
And other benefits that you would love:
- Clear Academy system and mentoring program to help you develop your career within Netcompany
- Performance appraisal twice a year to guarantee constructive feedbacks
- Professional Scandinavian working environment that values innovation, creativity and new ideas along with being supportive, fun and flexible
- Advanced technical solutions, agile culture and the opportunity to work with the latest technologies
- Attractive salary that is adjusted annually based on your performance along with an annual performance bonus
- Attractive Healthcare insurance program for you and your family
- Annual company trip
- Various training on trending technologies, best practices, and soft skills
- Management and leadership are accessible and encourage input from employees
- Working with a variety of clients and colleagues all over the world
- Social and sports activities hosted by Netcompany After Dark (Friday bar, go-kart, BBQ, escape room, football, badminton, table tennis etc.)
**#LI-QN1
(Hanoi) IT System Administrator
Posted today
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**Responsibilities**:
- Manage the server administration tasks (user/group, security rights, group rules, print services); investigate faults and warnings found in the event log; and monitor resources to ensure that systems architecture components work together seamlessly.
- Manage system health with the current management tools and address hardware problems as they occur; assist in the development, testing, and upkeep of new servers as needed.
- Uphold the necessary internal infrastructure, which includes servers, routers, switches, firewalls, printers, phones, security upgrades, and support for intranets, LANs, WANs, and network segments in addition to laptops and desktop PCs.
- Provide technical support as required and aid the help desk and other teams in troubleshooting to find the source of the issue.
- Conduct planned and regular audits of every system, including backups.
- Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly.
- Monitor system health using existing management tools and respond to hardware issues as they arise; help build, test, and maintain new servers when needed.
- Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates, support internet, intranet, LANs, WANs, and network segments.
- Assist the help desk and other teams with troubleshooting to identify root cause and provide technical support when needed.
- Perform routine and scheduled audits of all systems, including backups.
**Job Requirements**:
- Bachelor's degree in Computer Science, Information Technology, System Administration, or a related field.
- 3 years of network administration, or system administration experience.
- Working knowledge of virtualization, VMWare, or equivalent.
- Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery.
- System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus.
- Fluent in English, both oral and written.
- Strong analytical and problem-solving skills.
- Good communication skills.
**Job Locations**:
- Ha Noi
System Administrator (SQL/Oracle)
Posted 20 days ago
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- Contribute in the design, development and implementation of Reporting solutions. li>Contribute in the Analysis of the Reporting business requirements.
- Maintain User Access
- Maintain Access Control
- Maintain Performance
- Establish environmental standards
- Work closely with current Spotfire admin.
- Implement Self-Service Strategy as: Administrator (setup and management) – will be performed in conjunction with current administrator End-user support.
Ict System & Database Administrator
Posted today
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(Mức lương: Thỏa thuận)
Duties and responsibilities include, but are not limited to:
- Be responsible for planning and system administration procedures
- Plan the system capacity to ensure for the long-term development on business strategic objectives.
- Assess risks and identify vulnerabilities of systems to analyze business impacts.
- Building the recovery plan to mitigate or prevent the disaster in order to ensure the business operations continuously.
- Managing the configurations, incidents and changes constantly to support for ICT governance.
- Building up the policies and procedures to create ICT resources for newcomers or disable all resources of terminated/resigned staffs to ensure the highest security of information systems
- Be responsible for operational administration:
- Managing user accounts, permissions and access rights as well as allocating ICT resources within approved policies and standards.
- Ensure the Confidentiality, Integrity and Availability of entire Corporation data on user’s computers, storages, databases as well as transferring data on network.
- Ensuring Corporation’s data to be monitored and audited strictly as well as implementing backup/restore procedure periodically.
- Cooperating with Vendors and internal teams to ensure the system implementation on time, on project and on budget.
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- Having chances to get attractive company bonus every month/year
- Company trip once a year + Joining party
- Salary and position is reviewed 1 time a year
- Bonus by individual ability and company’s performance.
- Social insurance, health insurance, unemployment insurance and other benefits
- Dynamic and sociable working environment.
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
Experienced in System and Database administrator at least 2 years.
Strong knowledge and experience of MS SQL, MySQL or similar database management systems.
Experience with virtualization and containerization (e.g., VMware, Hyper-V, Docker).
Must be able to obtain and maintain a government security clearance.
System and service monitoring solutions (Zabbix, Prometheus, Grafana, Opsgenie).
Understanding scripting skills.
Nice to have:
- Network skills. Good knowledge and experience in Networking and Security
- Nginx, HAProxy,
- Kafka
- Kubernetes
- AWS
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: CNTT - Phần Cứng,CNTT - Phần Mềm,Oracle,Quản Trị Hệ Thống
Trung cấp - Nghề
Không yêu cầu
Remote Automotive Technical Specialist
Posted today
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Key Responsibilities:
- Provide remote technical assistance and diagnostic support for automotive repair issues.
- Analyze vehicle diagnostic data and technical documentation to identify root causes of problems.
- Offer expert advice and solutions to service technicians and customers.
- Troubleshoot complex electrical, mechanical, and software-related automotive faults.
- Contribute to the development and maintenance of technical repair manuals and knowledge bases.
- Stay abreast of new automotive technologies, diagnostic procedures, and industry best practices.
- Collaborate with engineering and product teams to resolve recurring issues and improve product design.
- Maintain accurate records of technical support interactions and resolutions.
- Identify trends in technical issues and provide feedback for product improvement.
- Utilize remote diagnostic tools and platforms effectively.
- Support training initiatives for service personnel through remote sessions.
Qualifications:
- Proven experience as an Automotive Technician, Service Advisor, or Technical Support Specialist in the automotive industry.
- Extensive knowledge of vehicle systems, diagnostics, and repair procedures.
- Proficiency with automotive diagnostic tools, scan tools, and software.
- Strong understanding of electrical systems, engine performance, and vehicle electronics.
- Excellent analytical and problem-solving skills.
- Exceptional communication and interpersonal skills, with the ability to explain technical concepts clearly.
- Ability to work independently and manage workload effectively in a remote environment.
- Relevant automotive certifications (e.g., ASE) are highly desirable.
- Bachelor's degree in Automotive Technology or a related field, or equivalent experience.
- Fluency in English is required.
Senior Automotive Technical Specialist
Posted 2 days ago
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Job Description
Key Responsibilities:
- Provide expert-level technical assistance and guidance to service technicians and support staff on complex vehicle diagnostics and repairs.
- Diagnose and resolve challenging mechanical, electrical, and electronic issues in a wide range of automotive vehicles.
- Stay current with the latest automotive technologies, trends, and diagnostic techniques.
- Develop and deliver technical training sessions and materials for service personnel.
- Analyze vehicle repair data to identify recurring issues and recommend solutions or product improvements.
- Collaborate with the engineering and product development teams to address technical challenges and provide feedback.
- Utilize advanced diagnostic equipment and software to troubleshoot and repair vehicles efficiently.
- Ensure adherence to all safety procedures and workshop standards.
- Maintain accurate records of diagnostic findings, repairs performed, and parts used.
- Assist in the evaluation and selection of new diagnostic tools and equipment.
- Serve as a technical resource for customer inquiries related to vehicle performance and repair.
Qualifications:
- Associate's or Bachelor's degree in Automotive Technology, Mechanical Engineering, or a related field. Relevant certifications (e.g., ASE Master Technician) are highly valued.
- Minimum of 6 years of hands-on experience as a senior automotive technician or in a technical support role within the automotive industry.
- Extensive knowledge of vehicle systems, including engines, transmissions, electrical systems, and HVAC.
- Proficiency with modern automotive diagnostic tools, scan tools, and electronic testing equipment.
- Strong analytical and problem-solving skills with a methodical approach to diagnostics.
- Excellent communication, interpersonal, and training skills.
- Ability to read and interpret technical manuals, diagrams, and schematics.
- Experience with electric and hybrid vehicle technologies is a significant advantage.
- Proficiency in English is required; knowledge of Vietnamese is beneficial.
This is an excellent opportunity for a top-tier automotive professional to leverage their expertise and contribute to a leading automotive brand.
Technical Support Specialist
Posted today
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Responsibilities:
- Provide first-level technical support to end-users for hardware, software, and network issues.
- Diagnose and resolve technical problems efficiently and effectively.
- Install, configure, and maintain computer hardware, software, and peripherals.
- Guide users through troubleshooting steps via phone, email, or in-person.
- Document all support activities, resolutions, and user feedback in a ticketing system.
- Escalate unresolved issues to senior IT staff or relevant departments.
- Assist in managing IT inventory and asset tracking.
- Contribute to the creation and maintenance of IT support documentation and FAQs.
- Adhere to IT policies and procedures for system security and data protection.
- Proven experience in a technical support or IT helpdesk role.
- Solid understanding of computer hardware, operating systems (Windows, macOS), and common software applications.
- Familiarity with networking concepts (TCP/IP, DNS, DHCP).
- Excellent troubleshooting and problem-solving skills.
- Strong customer service and communication skills.
- Ability to explain technical issues to non-technical users.
- Experience with ticketing systems is a plus.
- Relevant IT certifications (e.g., CompTIA A+) are advantageous.
- High school diploma or equivalent required; Associate's or Bachelor's degree in IT or a related field is preferred.
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Technical Support Specialist
Posted today
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Key responsibilities include responding to customer inquiries via phone, email, and chat in a professional and efficient manner. You will diagnose and resolve technical problems related to our products or services, document support interactions, and maintain a knowledge base of common issues and solutions. This position requires the ability to explain technical concepts clearly to non-technical users.
The Technical Support Specialist will work collaboratively with other support team members and engineering departments to identify recurring issues and contribute to product improvements. You will be expected to stay updated on product knowledge and technical advancements. This role demands strong problem-solving skills, the ability to multitask, and a commitment to providing exceptional customer service. If you are a tech-savvy individual with a passion for helping others and thrive in a remote work environment, this is an excellent opportunity to join our supportive and dynamic team.
Technical Support Specialist
Posted today
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Job Description
Key Responsibilities:
- Provide first-level technical support via phone, email, and chat to end-users.
- Diagnose and resolve hardware, software, and network issues efficiently.
- Guide users through step-by-step solutions for technical problems.
- Escalate complex issues to higher-level support teams when necessary.
- Maintain accurate records of customer interactions, issues, and resolutions in the ticketing system.
- Create and update knowledge base articles and FAQs to assist users.
- Install, configure, and troubleshoot software applications and operating systems.
- Assist with hardware setup, maintenance, and repair.
- Identify trends in customer issues and provide feedback to development teams for product improvement.
- Ensure timely and effective resolution of customer support requests.
- Adhere to established service level agreements (SLAs) for response and resolution times.
- Provide remote assistance to users, utilizing remote desktop tools.
- Stay up-to-date with product knowledge and technical advancements.
- Contribute to a positive and collaborative team environment.
- Proactively identify opportunities to improve the customer support process.
Qualifications:
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
- Minimum of 2 years of experience in technical support or a similar customer-facing IT role.
- Strong knowledge of operating systems (Windows, macOS, Linux).
- Familiarity with common software applications and productivity suites.
- Excellent troubleshooting and problem-solving skills.
- Exceptional communication and interpersonal skills, with a patient and empathetic approach.
- Ability to explain technical concepts clearly to non-technical users.
- Experience with remote support tools (e.g., TeamViewer, AnyDesk).
- Knowledge of basic networking concepts (TCP/IP, DNS, DHCP).
- Ability to work independently and manage time effectively in a remote setting.
- Customer service orientation and a commitment to user satisfaction.
- Ability to multitask and manage multiple support tickets simultaneously.
- Relevant certifications (e.g., CompTIA A+, ITIL) are a plus.
Technical Support Specialist
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