34 Senior Training Role jobs in Vietnam

AsstMgr-Training

Hanoi, Hanoi Marriott

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Job Description

**Additional Information**
**Job Number** 25138726
**Job Category** Human Resources
**Location** Sheraton Hanoi Hotel, K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Viet Nam, Viet Nam,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the human resources or related professional area; certified trainer.
OR
- 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.
**CORE WORK ACTIVITIES**
**Assisting with Administering Employee Training Programs**
- Promotes and informs employees about all training programs.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Helps employees identify specific behaviors that will contribute to service excellence.
- Ensures employees receive on-going training to understand guest expectations.
- Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
- Meets with training cadre on a regular basis to support training efforts.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
**Assisting with Evaluating Training Programs Effectiveness**
- Monitors enrollment and attendance at training classes.
- Meets regularly with participants to assess progress and address concerns.
- Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Measures transfer of learning from training courses to the operation.
- Ensures adult learning principles are incorporated into training programs.
**Assisting with Developing Training Program Plans and Budgets**
- Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
- Assists with making any necessary adjustments to training methodology and/or re-trains as appropriate.
- Aligns current training and development programs to effectively impact key business indicators.
- Assists with establishing guidelines so employees understand expectations and parameters.
- Develops specific training to improve service performance.
- Drives brand values and philosophy in all training and development activities.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
**Assisting with Managing Training Budgets**
- Assists with the development of the Training budget as required.
- Assists with managing budget in alignment with Human Resources and property financial goals.
- Assists with managing department controllable expenses to achieve or exceed budgeted goals.
- Utilizes P-card if appropriate to control and monitor departmental expenditures.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Mgr-Training

Hanoi, Hanoi Marriott

Posted 1 day ago

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Job Description

**Additional Information**
**Job Number** 25138377
**Job Category** Human Resources
**Location** Sheraton Hanoi Hotel, K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Viet Nam, Viet Nam,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization's mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.
OR
- 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.
**CORE WORK ACTIVITIES**
**Administering Employee Training Programs**
- Promotes and informs employees about all training programs.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Helps employees identify specific behaviors that will contribute to service excellence.
- Ensures employees receive on-going training to understand guest expectations.
- Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
- Meets with training cadre on a regular basis to support training efforts.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
**Evaluating Training Programs Effectiveness**
- Monitors enrollment and attendance at training classes.
- Meets regularly with participants to assess progress and address concerns.
- Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Measures transfer of learning from training courses to the operation.
- Ensures adult learning principles are incorporated into training programs.
**Developing Training Program Plans and Budgets**
- Ensures all training and development activities (department specific and general property training) are strategically linked to the organization's mission and vision.
- Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
- Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
- Aligns current training and development programs to effectively impact key business indicators.
- Establishes guidelines so employees understand expectations and parameters.
- Develops specific training to improve service performance.
- Drives brand values and philosophy in all training and development activities.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
**Managing Training Budgets**
- Participates in the development of the Training budget as required.
- Manages budget in alignment with Human Resources and property financial goals.
- Manages department controllable expenses to achieve or exceed budgeted goals.
- Utilizes P-card if appropriate to control and monitor departmental expenditures.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.

Training Manager

Hanoi, Hanoi Marriott

Posted 7 days ago

Job Viewed

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Job Description

**Additional Information**
**Job Number** 25120627
**Job Category** Human Resources
**Location** Sheraton Hanoi Hotel, K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Viet Nam, Viet Nam,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization's mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.
OR
- 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.
**CORE WORK ACTIVITIES**
**Administering Employee Training Programs**
- Promotes and informs employees about all training programs.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Helps employees identify specific behaviors that will contribute to service excellence.
- Ensures employees receive on-going training to understand guest expectations.
- Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
- Meets with training cadre on a regular basis to support training efforts.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
**Evaluating Training Programs Effectiveness**
- Monitors enrollment and attendance at training classes.
- Meets regularly with participants to assess progress and address concerns.
- Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Measures transfer of learning from training courses to the operation.
- Ensures adult learning principles are incorporated into training programs.
**Developing Training Program Plans and Budgets**
- Ensures all training and development activities (department specific and general property training) are strategically linked to the organization's mission and vision.
- Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
- Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
- Aligns current training and development programs to effectively impact key business indicators.
- Establishes guidelines so employees understand expectations and parameters.
- Develops specific training to improve service performance.
- Drives brand values and philosophy in all training and development activities.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
**Managing Training Budgets**
- Participates in the development of the Training budget as required.
- Manages budget in alignment with Human Resources and property financial goals.
- Manages department controllable expenses to achieve or exceed budgeted goals.
- Utilizes P-card if appropriate to control and monitor departmental expenditures.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.

Training Assistant

Ho Chi Minh City Virtuos Games

Posted today

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Job Description

Location
Vietnam, Ho Chi Minh City - Sparx*- Department
CTGPLAY, GROW and WIN

To be a part of Virtuos means to be a creator and aim at excellence.

At Virtuos, we harness the latest technologies to make video games better and more immersive than ever before. That is why we pride ourselves in constantly pushing the boundaries of possibility since our founding in 2004.

Virtuosi are a team of experts - people who have come together to share their mutual passion for producing high-quality games. People who share the same enthusiasm in exploring new ideas and the constant drive to excel in their field. People who believe in earning success through dedication.

As a group, Virtuos has become a recognized leader in its field, has been growing faster than its peers have in recent years, and is pursuing an aggressive global expansion strategy. To this end, we are seeking an experienced Training Assistant who can join our team and help pave the way towards our new goals.
- About the position
- **ABOUT SPARX**

**PLAY, GROW and WIN**

To be a part of Virtuos means to be a creator and aim at excellence.

At Virtuos, we harness the latest technologies to make video games better and more immersive than ever before. That is why we pride ourselves in constantly pushing the boundaries of possibility since our founding in 2004.

Virtuosi are a team of experts - people who have come together to share their mutual passion for producing high-quality games. People who share the same enthusiasm in exploring new ideas and the constant drive to excel in their field. People who believe in earning success through dedication.

As a group, Virtuos has become a recognized leader in its field, has been growing faster than its peers have in recent years, and is pursuing an aggressive global expansion strategy. To this end, we are seeking a talented Training Assistant who can join our team and help pave the way towards our new goals.
- Responsibilities
- Central Technology Group (CTG) is a team of knowledge facilitators at Virtuos who work collaboratively with Art Directors, Art Producers, Game Designers, and Technical Experts on knowledge management.

CTG is looking for a Training Assistant to lead our employee development initiatives through hosting creative training events and educational programs. As our Training Assistant, you are responsible for managing, designing, developing, coordinating and conducting training programs across Virtuos.
- _This position is open to freshers!_

**Responsibilities**:

- Schedule training sessions and courses by CTG for all studios within Virtuos
- Select appropriate training methods or activities
- Communicate with Training Directors to prepare and order educational aids and materials
- Market training opportunities to employees and provide information on benefits to encourage participation
- Assess training effectiveness and generate reports on outcomes of all training
- Gather and evaluate information from employees and management on previous training to identify weaknesses and areas that need additional training
- Build, maintain, and upgrade the architecture of CTG training database
- Provide translation support for training activities
- Qualifications- Good organizational skills with the ability to handle multiple assignments
- Good interpersonal and communication skills
- Fluency in written and spoken English
- Passion for film, video games, and arts
- Ability to stay up to date with industry news
- Ability to prioritize and execute tasks in a fast-paced environment
- Willingness to take on new challenges and build on current skills
- MS Office proficiency

**Nice-to-haves**:

- A Bachelor’s degree in Education, Training, HR or related field
- Experience with e-learning platforms
- Hands-on experience coordinating multiple training events in a corporate setting
- Extensive knowledge of instructional design theory and implementation
- Adequate knowledge of learning management systems and web delivery tools
- Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
- Familiarity with traditional and modern job training methods and techniques
- Position Name
Training Assistant
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Training Manager

Ho Chi Minh City CÔNG TY TNHH HIMCOM

Posted today

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Job Description

**About the role**

We are seeking an experienced and dynamic Training Manager to help us create a cohesive workforce that understands how to work efficiently and meet the company goals. Your role as a training manager is to develop, implement, and oversee training programs that help our people acquire new skills, knowledge, essential competencies and attitudes to meet the demands of the company to achieve our goals.

**I. The specific responsibilities include**
- Collaborate with department heads to identify training needs and develop training plans, training materials, and online resources;
- Design and develop training materials, including presentations, e-learning modules, and job aids;
- Deliver training programs that align with the company's objectives, including sessions in-person or virtually, ensuring a dynamic and interactive learning experience;
- Stay abreast of trends and good practices in training, e-learning, personal and professional development;
- Evaluate the effectiveness of training programs through assessments and participant feedback;
- Monitor and track training metrics to measure the impact and effectiveness of training initiatives;
- Improve training programs continuously based on feedback and evaluation results to identify and deliver innovative training services;
- Build up and control training budget on prioritizing courses to provide the best value for money, and keep track of training expenses;
- Execute other reasonable tasks requested by your line manager or the Executive Director;
**II. Job requirements**
- Bachelor's degree in business administration, human resources or a related field;
- Proven experience as a Training Manager or similar role;
- Excellent presentation and facilitation skills;
- Proficiency in e-learning platforms and training software;
- Strong organizational and project management skills;
- Strong problem-solving and decision-making abilities;
- Excellent communication and interpersonal skills with sensitivity to cultural and organizational differences;
**III. Salary & Benefits**:
**1. Salary**: Competitive

**2. Benefits**:

- 13th-month Salary;
- 02 months salary for personal target and more;
- Quarterly bonus based on company performance;
- Entitled to a bonus fund of 10% company profit;
- Is entitled to all the rights under the laws of Vietnam (holidays, annual travel, health insurance, unemployment insurance, accident insurance);
- 24/7 Accidental & Healthcare Insurance Package;
- Healthcare at the company spa room;
- Opportunity to prove your ability and develop yourself. Provide various opportunities for promotion;
- Work in a dynamic, friendly, and joyful environment;
- Allowance for lunch and coffee at My Mother Restaurant;
- Parking allowance;
- Gift on the first day of receiving the job (Sign-on bonus);
- Birthday gifts, gifts on holidays of the year such as March 8, October 20, June 1, Mid-Autumn Festival, Lunar New Year,.;
- Internal events, annual company team building, Year-End Party.;
**CÁCH ỨNG TUYỂN**

Gửi một bản CV cá nhân về Indeed

**Công ty TNHH HIMCOM**: Trụ sở chính tại Tòa nhà số 27B Nguyễn Đình Chiểu, Phường ĐaKao, Quận 1, Tp HCM

**Thời gian làm việc**: 08h30 - 17h30 (nghỉ giữa trưa: 12h00-13h00) từ thứ 2 - thứ 6

Loại hình công việc: Toàn thời gian
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Sales Training Executive

Ho Chi Minh City Mitsubishi Motors Vietnam Co., Ltd.

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Job Description

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Prepare and conduct training for New Sales Consultant & New Dealership courses.
- Study to prepare training material and conduct new product training course
- Support to organize and monitor the Sales Force Development Training courses
- Collect and report about dealer manpower situation monthly
- Support and evaluate dealer in in-house training activities periodically
- Support & training for Dealer in-house trainer
- Conduct training other relevant training programs for sales activities
- Develop program to improve training programs and training methods
- Support others for sales, marketing, PR & Sales Contest activities
- Propose action plan for SSI/CSI improvement through training activities

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
**Benefits**:

- Competitive salary & allowances;
- Total bonus from 1.5 - 6 months;
- Premium Health care package;
- Shuttle bus/ transportation allowance; meal allowance.

Contact information: Ms. Anh - Human Resources Department

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:

- Education: Bachelor's Degree in Automobile Technology/ Marketing/ Business Administration is preferable
- Knowledge: Automobile industry/ Training/ Sales & Marketing
- Required skills: English, presentation, communication, driving skill - B2 (preferable)
- Experience: 1-2 years in training or working in automobile industry (sales or aftersales)
- Other (if any): Ability to join business trip

Notes: Please include your profile picture and expected salary in your CVs.
**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Đào Tạo Bán Hàng

Đại Học
Không yêu cầu
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Sales Training Supervisor

Ho Chi Minh City 40HRS

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Job Description

**DETAILED RESPONSIBILITIES/DUTIES**:
Ø Prepare Training Materials:

- Compose/review/update training materials for Corp. events & Member events
- Follow up and get approval from Legal/MPC/ECT and related departments
- Renew training materials for systematized training: HOM, QSP, Kickoff, TAB, Skill training, Leadership training
- Coordinate with relevant Departments and Leaders in training activities and develop training materials

Ø Supervise Event and Training:

- Attend and supervise Sales events in-house and outside
- Support regional/ad-hoc events (NC festival, Honors event, FPTR, Extravaganza.)

Ø Conduct Trainings to MC/Speaker:
Ø Plan and organize “Train The Trainer” & rehearsal MC, Speaker of Sales event
- Coach Members to be Trainers
- Develop testing to evaluate the training result

Ø Make training report:

- Make the training report of each event and training
- Create and analyze the measurement after event & propose the training improvement

Ø Make training plan:

- Identify the training needs of members to develop new training program or modify the existing ones
- Prepare the monthly/quarterly/yearly training calendar

Ø Support E-Learning System (iFT)
- Update training content & solve issues from Member
- Make the iFT report by quarterly/yearly

**SUPERVISORY RESPONSIBILITIES**:

- Sales Training Supervisor will lead the staffs included temporary ones in Hochiminh city and Hanoi to support the events and trainings in cities and provinces. Moreover, the supervisor should have the management skills to work with vendors to make sure all the projects happen as the plan.

**ORGANIZATIONAL RELATIONSHIPS**:

- Interacts with all levels throughout organization; including Corporate/Regional staff, 40hrs’ clientindependent distributors, and vendors

**Job Requirements**:
**REQUIRED QUALIFICATIONS**:
**Skills**
- Good presentation and communication skills (both verbal and written English and Vietnam).
- Project and time management skills.
- Able to work under pressure and meeting tight deadlines.
- Self-motivated, proactive and with good interpersonal and negotiation skills.
- Able to build credibility and trust by demonstrating high ethical standards and personal integrity.
- Work may involve sensitive and confidential information, discretion is essential.
- Travel is required.

**_ Experience:_**
- At least 5 years of experience in sales training/customer service/communication or related fields.

**_ Education:_**
- University degree or above.
This advertiser has chosen not to accept applicants from your region.
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About the latest Senior training role Jobs in Vietnam !

Production Training Manager

Ho Chi Minh City LEGO

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Job Description

**Location**
- Ho Chi Minh, Hồ Chí Minh, Vietnam

**Job ID**
- 00014868

**Category**
- Manufacturing & Production

Can you envision yourself leading a team towards mastery, innovation, and training in molding production? Join us as Molding Training Manager not only products but also the growth and success of our team. How would your expertise and enthusiasm transform our molding training programs?

**Core Responsibilities**

1. Local Responsibility

People in Training organization
- Deliver on our processes to build and develop the training organization in (insert area here). This includes:
- Deliver standard training to certify shop floor trainers in our training method (Job Instruction)-
- Deliver training to build documentation skills for shop floor trainers-
- Providing ongoing coaching and support that relates to training delivery.-
- Overall leadership and development of the people within the training organization based on philosophy and framework given by L&D (PO&D) and LCI.- Ensuring high quality in training delivery, by acting as a training coach for the shop floor trainers- With area leaders (e.g. Shift Leaders) and L&D (PO&D) support ensures effectiveness and stability of training organization.- Careful coordination and tracking of all mandatory shopfloor skills/knowledge training.

Training Documentation- In close cooperation with Learning and Development (PO&D) and LEGO Continuous Improvement ensures world-class standard of process documentation in the area- Close collaboration with Technical writer

Local deployment- Deploy necessary infrastructure to reach the goals of the training organization (processes, KPIs, visual management etc.)- Support continuous improvement of the training organization- Actively supports area in achieving the desired level of training/workforce flexibility- Acts as a strong partner for Learning and Development (PO&D), LCI and area leaders - as part of the leadership team in the area representing the training organization and the training needs- Analyze training needs coming from strategic initiatives, Business Plan and MWB’s, into training capacity needs.

2. Global responsibility- Build strong global relationships with colleagues from other sites. Actively promotes coherence and collaboration between the plants and departments.- Drive handover (train the trainer) of global strategic initiatives piloted on site, incl. global standards and documentation- Acts as an ambassador of the global alignment of processes and training documentation

**Play your part in our team succeeding**

The focus area of the department headed up by the Training Manager is to develop the functional expertise within the specific area through a strong and competent training organization to support globalization and growth

**Do you have what it takes?**

Must have- Approx. 4-6 years of experience within a technical area or production.- Bachelor in mechanical engineering, business management or similar, basic technical knowledge or experience from production related environment in plastic injection industry- Combined with experience with learning, development and training activities- Practiced Leadership skills in 1-3 years (Not necessarily as direct leader)- Used to work on different IT systems- Willing to travel

Nice to have- JI - from TWI institute- LEAN courses including manufacturing- Process understanding- Leadership, motivation and development of the team- Global collaboration during hand over of global strategic initiatives- Communication and strong collaboration with training organizations from other plants and other departments- Communication and strong collaboration with area leaders, Learning & Development (People Operation & Development) and LCI- Builds strong relationships with main stakeholders- Support and take training ownership of strategic initiatives, Business Plan and Must Win Battles resulting in process changes in the area- Support to shift-leaders and other leaders in training, standard work and process compliance- Thrives in a team setting with many different tasks on all levels.

LI-TD2

**What’s in it for you?**:
**Here are some of what to expect**:
**Family Care Leave** - We offer enhanced paid leave options for those important times.**Insurances** - All colleagues are covered by our life and disability insurance which provides protection and peace of mind.**Wellness** - We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.**Colleague Discount** - We know you'll love to build so from day 1 you will qualify for our generous colleague discount.**Bonus** - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.**Your workplace** - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an a
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Himcom Training Manager

Ho Chi Minh City CÔNG TY TNHH HIMCOM

Posted today

Job Viewed

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Job Description

MÔ TẢ CÔNG VIỆC

**About the role**
- We are seeking an experienced and dynamic Training Manager to help us create a cohesive workforce that understands how to work efficiently and meet the company goals. Your role as a training manager is to develop, implement, and oversee training programs that help our people acquire new skills, knowledge, essential competencies and attitudes to meet the demands of the company to achieve our goals._

**I. The specific responsibilities include**
- Collaborate with department heads to identify training needs and develop training plans, training materials, and online resources;
- Design and develop training materials, including presentations, e-learning modules, and job aids;
- Deliver training programs that align with the company's objectives, including sessions in-person or virtually, ensuring a dynamic and interactive learning experience;
- Stay abreast of trends and good practices in training, e-learning, personal and professional development;
- Evaluate the effectiveness of training programs through assessments and participant feedback;
- Monitor and track training metrics to measure the impact and effectiveness of training initiatives;
- Improve training programs continuously based on feedback and evaluation results to identify and deliver innovative training services;
- Build up and control training budget on prioritizing courses to provide the best value for money, and keep track of training expenses;
- Execute other reasonable tasks requested by your line manager or the Executive Director;
YÊU CẦU CÔNG VIỆC

**II. Job requirements**
- Bachelor's degree in business administration, human resources or a related field;
- Proven experience as a Training Manager or similar role;
- Excellent presentation and facilitation skills;
- Proficiency in e-learning platforms and training software;
- Strong organizational and project management skills;
- Strong problem-solving and decision-making abilities;
- Excellent communication and interpersonal skills with sensitivity to cultural and organizational differences;
**III. Salary & Benefits**:
**1. Salary**: Competitive

**2. Benefits**:

- 13th-month Salary;
- 02 months salary for personal target and more;
- Quarterly bonus based on company performance;
- Entitled to a bonus fund of 10% company profit;
- Is entitled to all the rights under the laws of Vietnam (holidays, annual travel, health insurance, unemployment insurance, accident insurance);
- 24/7 Accidental & Healthcare Insurance Package;
- Healthcare at the company spa room;
- Opportunity to prove your ability and develop yourself. Provide various opportunities for promotion;
- Work in a dynamic, friendly, and joyful environment;
- Allowance for lunch and coffee at My Mother Restaurant;
- Parking allowance;
- Gift on the first day of receiving the job (Sign-on bonus);
- Birthday gifts, gifts on holidays of the year such as March 8, October 20, June 1, Mid-Autumn Festival, Lunar New Year,.;
- Internal events, annual company team building, Year-End Party.;
**CÁCH ỨNG TUYỂN**

Công ty TNHH HIMCOM: Trụ sở chính tại Tòa nhà số 27B Nguyễn Đình Chiểu, Phường ĐaKao, Quận 1, Tp HCM

Thời gian làm việc: 08h30 - 17h30 (nghỉ giữa trưa: 12h00-13h00) từ thứ 2 - thứ 6

Thông tin liên hệ: Hotline/Zalo Ms. Ngoc - 0909.717.365

Loại hình công việc: Toàn thời gian
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Service Excellence and Training Specialist

Ho Chi Minh City Mouser Electronics

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Job Description

The Service Excellence & Training Team provides quality assurance, detailed guidance, coaching, and training on sales processes, programs and systems in a manner which ensures total quality and exceptional customer service.

ACCOUNTABILITIES & ESSENTIAL FUNCTIONS
- Team player and role model who motivates teams to provide excellent customer service.
- Assists with development of customer service strategies and inspires positive change in others.
- Coaches, and assists customer service staff with determining customer needs and providing customer service beyond customer initiated requests.
- Responsible for editing, updating, and suggesting improvements to customer service processes and procedures. Works directly with Customer Service Management to help with monitoring and enhancing service excellence.
- Provides feedback to management for trends on training needs, process improvements and performance management
- Uses good judgment and analyzes the impact of decisions and responses before execution.
- Delivers training in variety of formats: presenting to class, one on one, or via electronic communication
- Confidential and trustworthy

SKILLS & CERTIFICATIONS
- Desire, personality, and ability to interact directly with Internal and External customers and other business associates
- Strong teaching, analytical, problem solving, negotiation, time management, and organizational skills
- Ability to effectively manage projects, analyze training needs, processes and systems and make recommendations for improvement
- Excellent communication and presentation skills, verbal and non-verbal, with all levels of individuals and groups, including in a telephone environment
- Fluent verbal and written in local language and English. Additional languages would be a plus.
- Demonstrates a positive attitude toward self and others
- PC experience in a Microsoft Windows environment, proficient with MS Office and other software.
- Detailed and thorough in work habits with multi-tasking ability

JOB LEVELS
Service Excellence & Training Specialist I
- Exhibits the desire to provide excellent service.
- Supports with development of results-oriented customer service
- Works under close supervision.
- Exhibits desire and ability to advance.

**Requirements**:

- Bachelor’s Degree in business, Customer Service, or related field.

Service Excellence & Training Specialist II
- Performs the job’s tasks independently per defined procedures or guidelines and adheres to Mouser standards.
- Self-motivated and results oriented.
- Effective performance independently or as part of a team.

**Requirements**:

- Consistently meets or exceed Service Excellence & Training Specialist II performance requirements.

Category: Sales/Customer Service

Mouser is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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