191 Server Support jobs in Vietnam
System Administrator
Ho Chi Minh City
Netcompany
Posted today
Job Viewed
Job Description
Company Description
Netcompany is one of Northern Europe’s most successful IT Companies with headquarter located in Denmark and other 17 offices around the world. Netcompany Viet Nam is the only office in Asia. Globally Netcompany employs 7000+ of the most skilled IT Consultants and Developers.
**Job Description**:
We seek an IT Operator for Netcompany Operations, here you will be part of an ambitious team with competent colleagues. Do you have experience within e.g., design and operation of Microsoft environments? Then you might be our new colleague.
As an IT Operator in Netcompany Operations you will be part of the daily operation and support of many different solutions. You will be part of projects where you will contribute with design, maintenance, optimizing, implementation, and handle incoming alarms from servers.
As a new employee in Netcompany many will experience a steep learning curve, that is why it is important that you desire to learn something new and seek new knowledge.
In summary, your daily work would be:
- Be part of the daily operation and support of many different solutions.
- Handle incoming alarms from servers.
- Provide with technical support for projects and deliveries.
- Work with the customers and the Operations organization such as Network, Storage teams, and Backup teams.
We like to see that you have experience with the following technologies:
- Windows Server
- Windows Domain Controllers
- Active Directory
- Powershell
- Linux servers (This would be an advantage but not a requirement)
- Furthermore, it will be an advantage if you are familiar with LoadBalancer, Azure Services and have concrete experience with system documentation and system migrations.
**Qualifications**:
Our new colleague is a team player with an interest in raising your own and your knowledge level. You will properly be updated on the latest technologies because you simply can’t help it. You need to be self-propelled, and not afraid to take on responsibility. You need to be structured and document all your work. In exchange we guarantee that you will be part of a central and professional unit in an ambitious company that strives to work with the latest technologies. We are a company that means it when we say we are making a difference.
In short, we imagine that you:
- Holding Bachelor's or Master's of engineering degree in computer science, software, computer engineering or related field
- ** Holding 1-8 years of experience from a similar role**; **Experienced with Windows Server, Windows Domain Controllers, Active Directory, Powershell, system documentation and system migrations**:
- ** Holding understanding at network fundamentals (e.g. having a DMZ for web and another zone for database)**:
- Experienced with Linux servers is a plus
- Are Familiar with LoadBalancer, Azure Services is a strong plus
- Are flexible and prepared to make an extra effort with your colleagues when it’s necessary
- Open towards and able to quickly learn new technologies
- ** Be fluent in English and have strong communicative skills, both orally and in writing.**
Additional Information
And other benefits that you would love:
- Clear Academy system and mentoring program to help you develop your career within Netcompany
- Performance appraisal twice a year to guarantee constructive feedbacks
- Professional Scandinavian working environment that values innovation, creativity and new ideas along with being supportive, fun and flexible
- Advanced technical solutions, agile culture and the opportunity to work with the latest technologies
- Attractive salary that is adjusted annually based on your performance along with an annual performance bonus
- Attractive Healthcare insurance program for you and your family
- Annual company trip
- Various training on trending technologies, best practices, and soft skills
- Management and leadership are accessible and encourage input from employees
- Working with a variety of clients and colleagues all over the world
- Social and sports activities hosted by Netcompany After Dark (Friday bar, go-kart, BBQ, escape room, football, badminton, table tennis etc.)
**#LI-QN1
Netcompany is one of Northern Europe’s most successful IT Companies with headquarter located in Denmark and other 17 offices around the world. Netcompany Viet Nam is the only office in Asia. Globally Netcompany employs 7000+ of the most skilled IT Consultants and Developers.
**Job Description**:
We seek an IT Operator for Netcompany Operations, here you will be part of an ambitious team with competent colleagues. Do you have experience within e.g., design and operation of Microsoft environments? Then you might be our new colleague.
As an IT Operator in Netcompany Operations you will be part of the daily operation and support of many different solutions. You will be part of projects where you will contribute with design, maintenance, optimizing, implementation, and handle incoming alarms from servers.
As a new employee in Netcompany many will experience a steep learning curve, that is why it is important that you desire to learn something new and seek new knowledge.
In summary, your daily work would be:
- Be part of the daily operation and support of many different solutions.
- Handle incoming alarms from servers.
- Provide with technical support for projects and deliveries.
- Work with the customers and the Operations organization such as Network, Storage teams, and Backup teams.
We like to see that you have experience with the following technologies:
- Windows Server
- Windows Domain Controllers
- Active Directory
- Powershell
- Linux servers (This would be an advantage but not a requirement)
- Furthermore, it will be an advantage if you are familiar with LoadBalancer, Azure Services and have concrete experience with system documentation and system migrations.
**Qualifications**:
Our new colleague is a team player with an interest in raising your own and your knowledge level. You will properly be updated on the latest technologies because you simply can’t help it. You need to be self-propelled, and not afraid to take on responsibility. You need to be structured and document all your work. In exchange we guarantee that you will be part of a central and professional unit in an ambitious company that strives to work with the latest technologies. We are a company that means it when we say we are making a difference.
In short, we imagine that you:
- Holding Bachelor's or Master's of engineering degree in computer science, software, computer engineering or related field
- ** Holding 1-8 years of experience from a similar role**; **Experienced with Windows Server, Windows Domain Controllers, Active Directory, Powershell, system documentation and system migrations**:
- ** Holding understanding at network fundamentals (e.g. having a DMZ for web and another zone for database)**:
- Experienced with Linux servers is a plus
- Are Familiar with LoadBalancer, Azure Services is a strong plus
- Are flexible and prepared to make an extra effort with your colleagues when it’s necessary
- Open towards and able to quickly learn new technologies
- ** Be fluent in English and have strong communicative skills, both orally and in writing.**
Additional Information
And other benefits that you would love:
- Clear Academy system and mentoring program to help you develop your career within Netcompany
- Performance appraisal twice a year to guarantee constructive feedbacks
- Professional Scandinavian working environment that values innovation, creativity and new ideas along with being supportive, fun and flexible
- Advanced technical solutions, agile culture and the opportunity to work with the latest technologies
- Attractive salary that is adjusted annually based on your performance along with an annual performance bonus
- Attractive Healthcare insurance program for you and your family
- Annual company trip
- Various training on trending technologies, best practices, and soft skills
- Management and leadership are accessible and encourage input from employees
- Working with a variety of clients and colleagues all over the world
- Social and sports activities hosted by Netcompany After Dark (Friday bar, go-kart, BBQ, escape room, football, badminton, table tennis etc.)
**#LI-QN1
This advertiser has chosen not to accept applicants from your region.
0
(Hanoi) IT System Administrator
Hanoi, Hanoi
NavigosSearch
Posted today
Job Viewed
Job Description
**What We Can Offer**:
**Responsibilities**:
- Manage the server administration tasks (user/group, security rights, group rules, print services); investigate faults and warnings found in the event log; and monitor resources to ensure that systems architecture components work together seamlessly.
- Manage system health with the current management tools and address hardware problems as they occur; assist in the development, testing, and upkeep of new servers as needed.
- Uphold the necessary internal infrastructure, which includes servers, routers, switches, firewalls, printers, phones, security upgrades, and support for intranets, LANs, WANs, and network segments in addition to laptops and desktop PCs.
- Provide technical support as required and aid the help desk and other teams in troubleshooting to find the source of the issue.
- Conduct planned and regular audits of every system, including backups.
- Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly.
- Monitor system health using existing management tools and respond to hardware issues as they arise; help build, test, and maintain new servers when needed.
- Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates, support internet, intranet, LANs, WANs, and network segments.
- Assist the help desk and other teams with troubleshooting to identify root cause and provide technical support when needed.
- Perform routine and scheduled audits of all systems, including backups.
**Job Requirements**:
- Bachelor's degree in Computer Science, Information Technology, System Administration, or a related field.
- 3 years of network administration, or system administration experience.
- Working knowledge of virtualization, VMWare, or equivalent.
- Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery.
- System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus.
- Fluent in English, both oral and written.
- Strong analytical and problem-solving skills.
- Good communication skills.
**Job Locations**:
- Ha Noi
**Responsibilities**:
- Manage the server administration tasks (user/group, security rights, group rules, print services); investigate faults and warnings found in the event log; and monitor resources to ensure that systems architecture components work together seamlessly.
- Manage system health with the current management tools and address hardware problems as they occur; assist in the development, testing, and upkeep of new servers as needed.
- Uphold the necessary internal infrastructure, which includes servers, routers, switches, firewalls, printers, phones, security upgrades, and support for intranets, LANs, WANs, and network segments in addition to laptops and desktop PCs.
- Provide technical support as required and aid the help desk and other teams in troubleshooting to find the source of the issue.
- Conduct planned and regular audits of every system, including backups.
- Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly.
- Monitor system health using existing management tools and respond to hardware issues as they arise; help build, test, and maintain new servers when needed.
- Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates, support internet, intranet, LANs, WANs, and network segments.
- Assist the help desk and other teams with troubleshooting to identify root cause and provide technical support when needed.
- Perform routine and scheduled audits of all systems, including backups.
**Job Requirements**:
- Bachelor's degree in Computer Science, Information Technology, System Administration, or a related field.
- 3 years of network administration, or system administration experience.
- Working knowledge of virtualization, VMWare, or equivalent.
- Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery.
- System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus.
- Fluent in English, both oral and written.
- Strong analytical and problem-solving skills.
- Good communication skills.
**Job Locations**:
- Ha Noi
This advertiser has chosen not to accept applicants from your region.
1
System Administrator (SQL/Oracle)
700000 Ho Chi Minh, Ho Chi Minh
Renesas Design Vietnam
Posted 20 days ago
Job Viewed
Job Description
- Contribute in the design, development and implementation of Reporting solutions. li>Contribute in the Analysis of the Reporting business requirements.
- Maintain User Access
- Maintain Access Control
- Maintain Performance
- Establish environmental standards
- Work closely with current Spotfire admin.
- Implement Self-Service Strategy as: Administrator (setup and management) – will be performed in conjunction with current administrator End-user support.
This advertiser has chosen not to accept applicants from your region.
2
Remote Technical Support Specialist (Network Infrastructure)
46000 Nam Dinh , Nam Dinh
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a highly skilled and proactive Remote Technical Support Specialist focused on network infrastructure to provide exceptional support to their global clientele. This fully remote position involves troubleshooting complex network issues, responding to technical inquiries via phone, email, and chat, and documenting solutions. You will be responsible for diagnosing and resolving hardware and software problems related to routers, switches, firewalls, and other network devices. Maintaining detailed records of customer interactions and technical issues, and escalating unresolved problems to senior engineers when necessary, are key duties. The ideal candidate will possess a strong understanding of networking protocols (TCP/IP, DNS, DHCP), network security principles, and experience with network monitoring tools. Excellent analytical and problem-solving skills are essential, as is the ability to communicate technical information clearly to both technical and non-technical users. A Bachelor's degree in Computer Science, Information Technology, or a related field, along with a minimum of 3 years of experience in network support or administration, is required. Industry certifications such as CompTIA Network+ or CCNA are highly desirable. You will be part of a dedicated remote support team, ensuring minimal downtime and optimal performance of client network systems. This role requires a self-starter attitude, excellent time management, and the ability to work independently in a remote setting. Your commitment to providing timely and effective technical assistance will be critical to our client's operational success and customer satisfaction.
This advertiser has chosen not to accept applicants from your region.
3
Remote Technical Support Specialist - Network Infrastructure
070000 Nam Dinh , Nam Dinh
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a knowledgeable and customer-focused Remote Technical Support Specialist with expertise in network infrastructure to join their expanding support team. This is a fully remote position, allowing you to provide essential IT assistance to clients and internal users from your home office. You will be responsible for troubleshooting and resolving a wide range of technical issues related to network hardware, software, and connectivity.
Key responsibilities include responding to support tickets via phone, email, and chat, providing timely and effective solutions to technical problems. You will diagnose and resolve issues related to routers, switches, firewalls, Wi-Fi, VPNs, and other network components. Documenting all support interactions, solutions, and technical issues in the ticketing system is crucial. The specialist will escalate complex issues to higher-level support or engineering teams when necessary and follow up to ensure resolution. Proactively identifying potential network problems and providing recommendations for system improvements will also be part of the role.
We are looking for candidates with a Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Previous experience (2+ years) in technical support, with a strong focus on network infrastructure, is required. Hands-on experience with network hardware from major vendors (e.g., Cisco, Juniper, HP) and a solid understanding of networking protocols (TCP/IP, DNS, DHCP) are essential. Familiarity with operating systems (Windows, Linux) and common IT troubleshooting methodologies is necessary. Excellent communication, problem-solving, and customer service skills are paramount.
The ideal candidate must possess a reliable high-speed internet connection, a quiet workspace, and the ability to work independently and manage their time effectively in a remote setting. Certifications such as CompTIA Network+, CCNA, or similar are highly desirable. You should be patient, empathetic, and have a strong desire to help users resolve their technical challenges. This is a great opportunity to advance your IT career in a flexible, remote environment while supporting critical network operations. If you are passionate about technology and thrive on solving complex technical issues, we encourage you to apply.
Key responsibilities include responding to support tickets via phone, email, and chat, providing timely and effective solutions to technical problems. You will diagnose and resolve issues related to routers, switches, firewalls, Wi-Fi, VPNs, and other network components. Documenting all support interactions, solutions, and technical issues in the ticketing system is crucial. The specialist will escalate complex issues to higher-level support or engineering teams when necessary and follow up to ensure resolution. Proactively identifying potential network problems and providing recommendations for system improvements will also be part of the role.
We are looking for candidates with a Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Previous experience (2+ years) in technical support, with a strong focus on network infrastructure, is required. Hands-on experience with network hardware from major vendors (e.g., Cisco, Juniper, HP) and a solid understanding of networking protocols (TCP/IP, DNS, DHCP) are essential. Familiarity with operating systems (Windows, Linux) and common IT troubleshooting methodologies is necessary. Excellent communication, problem-solving, and customer service skills are paramount.
The ideal candidate must possess a reliable high-speed internet connection, a quiet workspace, and the ability to work independently and manage their time effectively in a remote setting. Certifications such as CompTIA Network+, CCNA, or similar are highly desirable. You should be patient, empathetic, and have a strong desire to help users resolve their technical challenges. This is a great opportunity to advance your IT career in a flexible, remote environment while supporting critical network operations. If you are passionate about technology and thrive on solving complex technical issues, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
4
Ict System & Database Administrator
Ho Chi Minh City
Công ty TNHH Indo-Trans Keppel Logistics Việt Nam
Posted today
Job Viewed
Job Description
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
Duties and responsibilities include, but are not limited to:
- Be responsible for planning and system administration procedures
- Plan the system capacity to ensure for the long-term development on business strategic objectives.
- Assess risks and identify vulnerabilities of systems to analyze business impacts.
- Building the recovery plan to mitigate or prevent the disaster in order to ensure the business operations continuously.
- Managing the configurations, incidents and changes constantly to support for ICT governance.
- Building up the policies and procedures to create ICT resources for newcomers or disable all resources of terminated/resigned staffs to ensure the highest security of information systems
- Be responsible for operational administration:
- Managing user accounts, permissions and access rights as well as allocating ICT resources within approved policies and standards.
- Ensure the Confidentiality, Integrity and Availability of entire Corporation data on user’s computers, storages, databases as well as transferring data on network.
- Ensuring Corporation’s data to be monitored and audited strictly as well as implementing backup/restore procedure periodically.
- Cooperating with Vendors and internal teams to ensure the system implementation on time, on project and on budget.
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- Having chances to get attractive company bonus every month/year
- Company trip once a year + Joining party
- Salary and position is reviewed 1 time a year
- Bonus by individual ability and company’s performance.
- Social insurance, health insurance, unemployment insurance and other benefits
- Dynamic and sociable working environment.
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
Experienced in System and Database administrator at least 2 years.
Strong knowledge and experience of MS SQL, MySQL or similar database management systems.
Experience with virtualization and containerization (e.g., VMware, Hyper-V, Docker).
Must be able to obtain and maintain a government security clearance.
System and service monitoring solutions (Zabbix, Prometheus, Grafana, Opsgenie).
Understanding scripting skills.
Nice to have:
- Network skills. Good knowledge and experience in Networking and Security
- Nginx, HAProxy,
- Kafka
- Kubernetes
- AWS
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: CNTT - Phần Cứng,CNTT - Phần Mềm,Oracle,Quản Trị Hệ Thống
Trung cấp - Nghề
Không yêu cầu
(Mức lương: Thỏa thuận)
Duties and responsibilities include, but are not limited to:
- Be responsible for planning and system administration procedures
- Plan the system capacity to ensure for the long-term development on business strategic objectives.
- Assess risks and identify vulnerabilities of systems to analyze business impacts.
- Building the recovery plan to mitigate or prevent the disaster in order to ensure the business operations continuously.
- Managing the configurations, incidents and changes constantly to support for ICT governance.
- Building up the policies and procedures to create ICT resources for newcomers or disable all resources of terminated/resigned staffs to ensure the highest security of information systems
- Be responsible for operational administration:
- Managing user accounts, permissions and access rights as well as allocating ICT resources within approved policies and standards.
- Ensure the Confidentiality, Integrity and Availability of entire Corporation data on user’s computers, storages, databases as well as transferring data on network.
- Ensuring Corporation’s data to be monitored and audited strictly as well as implementing backup/restore procedure periodically.
- Cooperating with Vendors and internal teams to ensure the system implementation on time, on project and on budget.
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- Having chances to get attractive company bonus every month/year
- Company trip once a year + Joining party
- Salary and position is reviewed 1 time a year
- Bonus by individual ability and company’s performance.
- Social insurance, health insurance, unemployment insurance and other benefits
- Dynamic and sociable working environment.
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
Experienced in System and Database administrator at least 2 years.
Strong knowledge and experience of MS SQL, MySQL or similar database management systems.
Experience with virtualization and containerization (e.g., VMware, Hyper-V, Docker).
Must be able to obtain and maintain a government security clearance.
System and service monitoring solutions (Zabbix, Prometheus, Grafana, Opsgenie).
Understanding scripting skills.
Nice to have:
- Network skills. Good knowledge and experience in Networking and Security
- Nginx, HAProxy,
- Kafka
- Kubernetes
- AWS
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: CNTT - Phần Cứng,CNTT - Phần Mềm,Oracle,Quản Trị Hệ Thống
Trung cấp - Nghề
Không yêu cầu
This advertiser has chosen not to accept applicants from your region.
5
Fresher Technical Support (Nodejs, ReactJS, Network)
Ho Chi Minh City
KMS Technology
Posted today
Job Viewed
Job Description
Company Description
KMS was established in 2009 as a U.S.based software development & consulting company with development centers in Vietnam. Over 13 years of operation, we have been trusted globally for the superlative quality of software services, products, technology solutions and engineers' expertise.
- KMS Technology focuses on custom software development and a wide variety of consulting services
- KMS Healthcare specialises in the healthcare industry, provides a unique blend of consultative healthcare technology solutions backed by the power of full lifecycle development support
- KMS Solutions serves the Asia Pacific region, bringing the world's innovative technologies to help organizations achieve their business goals through world-class digital capabilities and fit-for-purpose solutions
Besides providing services, KMS builds and successfully launches its own software companies through its internal startup incubator, KMS Labs. The most notable companies with millions of users worldwide include QASymphony, Kobiton, Katalon, Grove, and Visily.
KMS is committed to providing tangible contributions and long-lasting impacts to the communities through leveraging our IT expertise. The company has also been recognized by prestigious industry awards as a great workplace in Vietnam, Asia, and the U.S. for many years in a row.
**Job Description**:
- You are a fresh graduate with an IT background._
- You are eager to take on a new challenge of a software testing and customer-oriented career._
- Below are some key responsibilities we expect you to learn & practice:_
- Handle requests, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Consult best practice and work-around if the current product does not meet customers’ requirements.
- Write some basic automation scripts to troubleshoot customers’ issues.
- Coordinate with the development team to understand customers’ issues and get them solved.
- Demonstrate products to customers and follow up with their requests.
- Aptitude to learn and understand new and emerging technologies.
**Qualifications**:
**Skills/knowledge you need to be successful**:
- Good English in reading and writing.
- Good knowledge in NodeJS, ReactJS and Network
- Good knowledge in query languages, such as SQL, and Postgresql.
- Basic knowledge in software testing
- Love to work with customers and external communications.
**Nice to have**:
- Have professional working experience in Automation Testing, Customer Service, IT or technical product support.
- Knowing CRM and support systems, such as Zendesk, ServiceNow.
- Be patient, and able to really listen to customers for providing great service and support.
Additional Information
**_
Perks You'll Enjoy_**
- Working in one of the Best Places to Work in Vietnam
- Building large-scale & global software products
- Working & growing with Passionate & Talented Team
- Diverse careers opportunities with Software Outsourcing, Software Product Development, IT Solutions & Consulting
- Attractive Salary and Benefits
- Two performance appraisals every year and performance bonus
- Onsite opportunities: short-term and long-term assignments in North American (U.S, Canada), Europe, Asia.
- Flexible working time
- Various training on hot-trend technologies, best practices and soft skills
- Premium healthcare insurance for you and your loved ones
- Company trip, big annual year-end party every year, team building, etc.
- Fitness & sport activities: football, tennis, table-tennis, badminton, yoga, swimming
- Joining community development activities: 1% Pledge, charity every quarter, blood donation, public seminars, career orientation talks,
- Free in-house entertainment facilities (foosball, ping pong, gym ), coffee, and snack (instant noodles, cookies, candies )
And much more, join us and let yourself explore other fantastic things!
KMS was established in 2009 as a U.S.based software development & consulting company with development centers in Vietnam. Over 13 years of operation, we have been trusted globally for the superlative quality of software services, products, technology solutions and engineers' expertise.
- KMS Technology focuses on custom software development and a wide variety of consulting services
- KMS Healthcare specialises in the healthcare industry, provides a unique blend of consultative healthcare technology solutions backed by the power of full lifecycle development support
- KMS Solutions serves the Asia Pacific region, bringing the world's innovative technologies to help organizations achieve their business goals through world-class digital capabilities and fit-for-purpose solutions
Besides providing services, KMS builds and successfully launches its own software companies through its internal startup incubator, KMS Labs. The most notable companies with millions of users worldwide include QASymphony, Kobiton, Katalon, Grove, and Visily.
KMS is committed to providing tangible contributions and long-lasting impacts to the communities through leveraging our IT expertise. The company has also been recognized by prestigious industry awards as a great workplace in Vietnam, Asia, and the U.S. for many years in a row.
**Job Description**:
- You are a fresh graduate with an IT background._
- You are eager to take on a new challenge of a software testing and customer-oriented career._
- Below are some key responsibilities we expect you to learn & practice:_
- Handle requests, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Consult best practice and work-around if the current product does not meet customers’ requirements.
- Write some basic automation scripts to troubleshoot customers’ issues.
- Coordinate with the development team to understand customers’ issues and get them solved.
- Demonstrate products to customers and follow up with their requests.
- Aptitude to learn and understand new and emerging technologies.
**Qualifications**:
**Skills/knowledge you need to be successful**:
- Good English in reading and writing.
- Good knowledge in NodeJS, ReactJS and Network
- Good knowledge in query languages, such as SQL, and Postgresql.
- Basic knowledge in software testing
- Love to work with customers and external communications.
**Nice to have**:
- Have professional working experience in Automation Testing, Customer Service, IT or technical product support.
- Knowing CRM and support systems, such as Zendesk, ServiceNow.
- Be patient, and able to really listen to customers for providing great service and support.
Additional Information
**_
Perks You'll Enjoy_**
- Working in one of the Best Places to Work in Vietnam
- Building large-scale & global software products
- Working & growing with Passionate & Talented Team
- Diverse careers opportunities with Software Outsourcing, Software Product Development, IT Solutions & Consulting
- Attractive Salary and Benefits
- Two performance appraisals every year and performance bonus
- Onsite opportunities: short-term and long-term assignments in North American (U.S, Canada), Europe, Asia.
- Flexible working time
- Various training on hot-trend technologies, best practices and soft skills
- Premium healthcare insurance for you and your loved ones
- Company trip, big annual year-end party every year, team building, etc.
- Fitness & sport activities: football, tennis, table-tennis, badminton, yoga, swimming
- Joining community development activities: 1% Pledge, charity every quarter, blood donation, public seminars, career orientation talks,
- Free in-house entertainment facilities (foosball, ping pong, gym ), coffee, and snack (instant noodles, cookies, candies )
And much more, join us and let yourself explore other fantastic things!
This advertiser has chosen not to accept applicants from your region.
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6
Fresher Technical Support (Nodejs, ReactJS, Network)
Ho Chi Minh City
KMS Technology
Posted today
Job Viewed
Job Description
KMS was established in 2009 as a U.S.based software development & consulting company with development centers in Vietnam. Over 13 years of operation, we have been trusted globally for the superlative quality of software services, products, technology solutions and engineers' expertise.
- KMS Technology focuses on custom software development and a wide variety of consulting services
- KMS Healthcare specialises in the healthcare industry, provides a unique blend of consultative healthcare technology solutions backed by the power of full lifecycle development support
- KMS Solutions serves the Asia Pacific region, bringing the world's innovative technologies to help organizations achieve their business goals through world-class digital capabilities and fit-for-purpose solutions
Besides providing services, KMS builds and successfully launches its own software companies through its internal startup incubator, KMS Labs. The most notable companies with millions of users worldwide include QASymphony, Kobiton, Katalon, Grove, and Visily.
KMS is committed to providing tangible contributions and long-lasting impacts to the communities through leveraging our IT expertise. The company has also been recognized by prestigious industry awards as a great workplace in Vietnam, Asia, and the U.S. for many years in a row.
**Responsibilities**:
- You are a fresh graduate with an IT background._
- You are eager to take on a new challenge of a software testing and customer-oriented career._
- Below are some key responsibilities we expect you to learn & practice:_
- Handle requests, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Consult best practice and work-around if the current product does not meet customers’ requirements.
- Write some basic automation scripts to troubleshoot customers’ issues.
- Coordinate with the development team to understand customers’ issues and get them solved.
- Demonstrate products to customers and follow up with their requests.
- Aptitude to learn and understand new and emerging technologies.
**Qualifications**:
**Skills/knowledge you need to be successful**:
- Good English in reading and writing.
- Good knowledge in NodeJS, ReactJS and Network
- Good knowledge in query languages, such as SQL, and Postgresql.
- Basic knowledge in software testing
- Love to work with customers and external communications.
**Nice to have**:
- Have professional working experience in Automation Testing, Customer Service, IT or technical product support.
- Knowing CRM and support systems, such as Zendesk, ServiceNow.
- Be patient, and able to really listen to customers for providing great service and support.
**Benefits and Perks**:
**_ Perks You'll Enjoy_**
- Working in one of the Best Places to Work in Vietnam
- Building large-scale & global software products
- Working & growing with Passionate & Talented Team
- Diverse careers opportunities with Software Outsourcing, Software Product Development, IT Solutions & Consulting
- Attractive Salary and Benefits
- Two performance appraisals every year and performance bonus
- Onsite opportunities: short-term and long-term assignments in North American (U.S, Canada), Europe, Asia.
- Flexible working time
- Various training on hot-trend technologies, best practices and soft skills
- Premium healthcare insurance for you and your loved ones
- Company trip, big annual year-end party every year, team building, etc.
- Fitness & sport activities: football, tennis, table-tennis, badminton, yoga, swimming
- Joining community development activities: 1% Pledge, charity every quarter, blood donation, public seminars, career orientation talks,
- Free in-house entertainment facilities (foosball, ping pong, gym ), coffee, and snack (instant noodles, cookies, candies )
And much more, join us and let yourself explore other fantastic things!
- KMS Technology focuses on custom software development and a wide variety of consulting services
- KMS Healthcare specialises in the healthcare industry, provides a unique blend of consultative healthcare technology solutions backed by the power of full lifecycle development support
- KMS Solutions serves the Asia Pacific region, bringing the world's innovative technologies to help organizations achieve their business goals through world-class digital capabilities and fit-for-purpose solutions
Besides providing services, KMS builds and successfully launches its own software companies through its internal startup incubator, KMS Labs. The most notable companies with millions of users worldwide include QASymphony, Kobiton, Katalon, Grove, and Visily.
KMS is committed to providing tangible contributions and long-lasting impacts to the communities through leveraging our IT expertise. The company has also been recognized by prestigious industry awards as a great workplace in Vietnam, Asia, and the U.S. for many years in a row.
**Responsibilities**:
- You are a fresh graduate with an IT background._
- You are eager to take on a new challenge of a software testing and customer-oriented career._
- Below are some key responsibilities we expect you to learn & practice:_
- Handle requests, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Consult best practice and work-around if the current product does not meet customers’ requirements.
- Write some basic automation scripts to troubleshoot customers’ issues.
- Coordinate with the development team to understand customers’ issues and get them solved.
- Demonstrate products to customers and follow up with their requests.
- Aptitude to learn and understand new and emerging technologies.
**Qualifications**:
**Skills/knowledge you need to be successful**:
- Good English in reading and writing.
- Good knowledge in NodeJS, ReactJS and Network
- Good knowledge in query languages, such as SQL, and Postgresql.
- Basic knowledge in software testing
- Love to work with customers and external communications.
**Nice to have**:
- Have professional working experience in Automation Testing, Customer Service, IT or technical product support.
- Knowing CRM and support systems, such as Zendesk, ServiceNow.
- Be patient, and able to really listen to customers for providing great service and support.
**Benefits and Perks**:
**_ Perks You'll Enjoy_**
- Working in one of the Best Places to Work in Vietnam
- Building large-scale & global software products
- Working & growing with Passionate & Talented Team
- Diverse careers opportunities with Software Outsourcing, Software Product Development, IT Solutions & Consulting
- Attractive Salary and Benefits
- Two performance appraisals every year and performance bonus
- Onsite opportunities: short-term and long-term assignments in North American (U.S, Canada), Europe, Asia.
- Flexible working time
- Various training on hot-trend technologies, best practices and soft skills
- Premium healthcare insurance for you and your loved ones
- Company trip, big annual year-end party every year, team building, etc.
- Fitness & sport activities: football, tennis, table-tennis, badminton, yoga, swimming
- Joining community development activities: 1% Pledge, charity every quarter, blood donation, public seminars, career orientation talks,
- Free in-house entertainment facilities (foosball, ping pong, gym ), coffee, and snack (instant noodles, cookies, candies )
And much more, join us and let yourself explore other fantastic things!
This advertiser has chosen not to accept applicants from your region.
7
IT Executive / System & Network Administrator
Ho Chi Minh City
Công ty TNHH Acer Việt Nam
Posted today
Job Viewed
Job Description
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
Mô tả Công việc
JOB SUMMARY
- To be responsible for implement and maintain computer system, especially on Windows Active Directory, DNS, File Server. Performing routine backup-recovery of systems.
- Manage network system, do health check regularly and build or replace network devices if required.
- Responsibility for documenting the system.
- Troubleshooting any reported problems.
- Co-work with PAP colleagues to deploy projects of System & Network if required.
IT SYSTEM & NETWORK ADMINISTRATION SYSTEM
- Manage & maintain Firewall & Cisco router, network device, LAN & WAN
- Manage Mail server (Mail Enable & MS Exchange Online) and servers's services (DNS, File Server, WSUS, AD, Trend Micro)
- Manage Database Server (SQL Server) & Web server (Win 2k8, 2k12, 2k19)
- Manage IP Phone system: Elastix, Virtual PBX
- Manage CCTV System
- Monitor system performance and implements performance tuning.
- Perform troubleshooting analysis of servers, and associated systems.
- Manage and monitor backup/ recovery, capacity planning and system performances.
- Co-work with PAP colleagues to deploy projects of system & network
IT SERVICE DESK
- Provide a qualified level of technical support.
- Contact with supplier/vendor/ISP to make sure the network between sites running smoothly and have backup solution for incident (BCP).
- Support & training users about basic computer skills & incident guideline for self-solving problem.
- Manage hardware inventory list and software resources.
Other duties & responsibilities may be required and/or assigned as necessary.
REPORTING LINE: Finance & Human Resources Manager
WORKING PLACE: SaiGon Trade Center, 704-705 Ton Duc Thang Street, Ben Nghe Ward, District 1, HCMC
**Chức vụ**: Nhân viên/Chuyên viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
Laptop
Chế độ bảo hiểm
Du Lịch
Du lịch nước ngoài
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Công tác phí
Nghỉ phép năm
**Yêu cầu bằng cấp (tối thiểu)**: Cao Đẳng
**Yêu cầu công việc**:
Yêu Cầu Công Việc
QUALIFICATIONS
- Minimum 3 years' experience in installing, set up, and helpdesk.
- Certifications: CCNA (will be advantage).
- Good experienced in VMware ESXi, Cisco devices, Firewall, Windows Server, Exchange, DNS, DHCP, Trend Micro and File sharing, Linux.
- Bachelor's Degree in Computer Science, Computer Engineering or related field.
- Strong background in network and security administration.
- Have acknowledged on SQL database, programming languages such as C#, VB.Net, javascript,. is a plus.
- Good command of English (reading, writting and speaking).
- Good interpersonal, communication and problem-solving skills.
- Willingness to work outside normal business hours.
- Ability to learn new IT technology; self-study, research for solution is a must.
- Punctuality.
- Team player.
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: CNTT - Phần Cứng,Quản Trị Hệ Thống,Quản Trị Mạng
Cao Đẳng
Không yêu cầu
(Mức lương: Thỏa thuận)
Mô tả Công việc
JOB SUMMARY
- To be responsible for implement and maintain computer system, especially on Windows Active Directory, DNS, File Server. Performing routine backup-recovery of systems.
- Manage network system, do health check regularly and build or replace network devices if required.
- Responsibility for documenting the system.
- Troubleshooting any reported problems.
- Co-work with PAP colleagues to deploy projects of System & Network if required.
IT SYSTEM & NETWORK ADMINISTRATION SYSTEM
- Manage & maintain Firewall & Cisco router, network device, LAN & WAN
- Manage Mail server (Mail Enable & MS Exchange Online) and servers's services (DNS, File Server, WSUS, AD, Trend Micro)
- Manage Database Server (SQL Server) & Web server (Win 2k8, 2k12, 2k19)
- Manage IP Phone system: Elastix, Virtual PBX
- Manage CCTV System
- Monitor system performance and implements performance tuning.
- Perform troubleshooting analysis of servers, and associated systems.
- Manage and monitor backup/ recovery, capacity planning and system performances.
- Co-work with PAP colleagues to deploy projects of system & network
IT SERVICE DESK
- Provide a qualified level of technical support.
- Contact with supplier/vendor/ISP to make sure the network between sites running smoothly and have backup solution for incident (BCP).
- Support & training users about basic computer skills & incident guideline for self-solving problem.
- Manage hardware inventory list and software resources.
Other duties & responsibilities may be required and/or assigned as necessary.
REPORTING LINE: Finance & Human Resources Manager
WORKING PLACE: SaiGon Trade Center, 704-705 Ton Duc Thang Street, Ben Nghe Ward, District 1, HCMC
**Chức vụ**: Nhân viên/Chuyên viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
Laptop
Chế độ bảo hiểm
Du Lịch
Du lịch nước ngoài
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Công tác phí
Nghỉ phép năm
**Yêu cầu bằng cấp (tối thiểu)**: Cao Đẳng
**Yêu cầu công việc**:
Yêu Cầu Công Việc
QUALIFICATIONS
- Minimum 3 years' experience in installing, set up, and helpdesk.
- Certifications: CCNA (will be advantage).
- Good experienced in VMware ESXi, Cisco devices, Firewall, Windows Server, Exchange, DNS, DHCP, Trend Micro and File sharing, Linux.
- Bachelor's Degree in Computer Science, Computer Engineering or related field.
- Strong background in network and security administration.
- Have acknowledged on SQL database, programming languages such as C#, VB.Net, javascript,. is a plus.
- Good command of English (reading, writting and speaking).
- Good interpersonal, communication and problem-solving skills.
- Willingness to work outside normal business hours.
- Ability to learn new IT technology; self-study, research for solution is a must.
- Punctuality.
- Team player.
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: CNTT - Phần Cứng,Quản Trị Hệ Thống,Quản Trị Mạng
Cao Đẳng
Không yêu cầu
This advertiser has chosen not to accept applicants from your region.
8
Remote Telecom Network Engineer - Field Support
02050 My Tho, Tien Giang
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and proactive Remote Telecom Network Engineer to join their expanding operations. This is a fully remote position, enabling you to contribute to the advancement of telecommunications infrastructure from your chosen location. You will be responsible for the remote monitoring, troubleshooting, and optimization of complex telecom networks, ensuring high availability and performance for our clients. Your duties will include analyzing network performance data, identifying potential issues before they impact service, configuring network devices, and providing remote technical support to field technicians. The ideal candidate possesses a strong foundation in network engineering principles, including TCP/IP, routing protocols (BGP, OSPF), switching, and wireless technologies. Experience with network monitoring tools (e.g., SolarWinds, Nagios) and network simulation software is essential. You will play a key role in ensuring the stability and efficiency of our clients' communication networks, which are critical for business operations. This role requires excellent problem-solving skills, a meticulous approach to configuration, and the ability to work effectively under pressure. Strong communication skills are vital for collaborating with cross-functional teams and providing clear technical guidance remotely. You should be proficient in scripting languages for automation and possess a strong understanding of network security best practices. We are looking for individuals who are passionate about telecommunications, eager to learn new technologies, and thrive in an independent, remote work environment. Your contributions will directly impact the reliability and performance of essential communication services.
Key Responsibilities:
Key Responsibilities:
- Monitor, troubleshoot, and optimize telecom network performance remotely.
- Configure and manage network devices, including routers, switches, and firewalls.
- Analyze network traffic and identify potential bottlenecks or issues.
- Provide remote technical support for network-related problems.
- Develop and implement network maintenance and upgrade plans.
- Ensure network security and compliance with industry standards.
- Collaborate with field technicians and other engineering teams.
- Document network configurations, procedures, and troubleshooting steps.
- Participate in the design and implementation of new network solutions.
- Utilize scripting for network automation tasks.
- Bachelor's degree in Telecommunications Engineering, Computer Science, or a related field.
- 3-5 years of experience in telecom network engineering.
- Strong knowledge of networking protocols, hardware, and software.
- Experience with network monitoring and management tools.
- Proficiency in configuring and troubleshooting Cisco, Juniper, or similar network equipment.
- Familiarity with wireless communication technologies (e.g., LTE, 5G).
- Excellent problem-solving and analytical skills.
- Strong written and verbal communication skills for remote collaboration.
- Ability to work independently and manage time effectively.
- Relevant certifications (e.g., CCNA, CCNP) are a plus.
This advertiser has chosen not to accept applicants from your region.
9