748 Service Technician jobs in Vietnam
Service Technician

Posted 7 days ago
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Job Description
**Job Summary:**
**Responsibilities:**
**Qualifications:**
**Key Competencies:**
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
Service Technician

Posted 7 days ago
Job Viewed
Job Description
**Job Summary:**
**Responsibilities:**
**Qualifications:**
**Key Competencies:**
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
Service Technician

Posted 22 days ago
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Job Description
Vietnam
**Location:**
VNM02: 16th Floor, Viet Tower, 1 Thai Ha Street, Trung Liet Ward, Dong Da District, Hanoi City
**Summary**
This position is for an entry-level professional in Customer Service who responds to customer calls, documents procedures, collects data, and provides information to customers to resolve issues. Escalates complex issues to more experienced staff or management.
**Job Description**
+ Operating RLC & VRF technical consulting hotline to ensure that it's always ready to receive calls from customers and partners (Authorization Service Center (ASC), dealers, contractors, .).
+ Monitoring and supporting the ASC service performance to meet customer service targets (RT, FTC, TAT, .)
+ Part management to ensure availability for warranty as well as optimal inventory costs (planning, tracking purchase progress, .).
+ Checking and confirming product return requirements in accordance with regulations. Handling complaints and propose resolving ways Contacting to factory for technical related issues to improve product quality.
+ Project technical supporting (installation consultancy, training, operation, .)
+ Training for partners such as contractors, ASC, . (planning, budgeting, documents, .) Improving quality of ASC.
+ Evaluating ASC's service performance for every jobsite for payment and performance evaluation.
+ Cooperating with global and domestic teams to implement development projects when necessary (CCN, .)
+ Developing service sale opportunities for RLC & VRF products.
+ Other tasks are assigned by directly supervisor
**Minimum Requirements**
+ University/ College degree, Major in Electronic, Refrigeration
+ At least 3 years prior relevant experience
**Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.**
**Job Applicant's Privacy Notice:**
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Service Technician
Posted today
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Job Description
Service Technician’s role is to perform all the service operations on site, according to the service contract requirements, the company policies and the KONE processes.
In some area, mainly depending on the legislation, the work rules (quy định) (if applicable), the technician skills, the technician turnover (phân bổ nhân viên), the local field organization (tổ chức KONE tại Việt Nam) and the equipment density (số lượng thang máy), technician specialization may be implemented.
The technician is interacting with the customers and the end-users, the supervisor, the account representative, the KONE Customer Care Centre, technical support, the stock keeper, and inspectors or consultants as assigned.
**Requirements**:
- Education in the field of electronics, electrical power or mechanics.
- Local language skills.
- New grads are welcome
Hiện tại KONE Việt Nam đang cần tuyển vị trí Nhân viên Bảo trì với những tiêu chí sau:
Địa điểm làm việc:
- Hà Nội: 4 vị trí
- Đà Nẵng: 1 vị trí
Mô tả công việc:
- Chịu trách nhiệm thực hiện công việc bảo trì tại công trình theo sự phân bổ của tổ chức KONE Việt Nam dựa trên các yêu cầu của hợp đồng bảo trì, chính sách và quy trình bảo trì của KONE.
- Tương tác với khách hàng, người sử dụng thang máy, giám sát công trình, đại diện khách hàng, trung tâm chăm sóc khách hàng KONE, nhân viên hỗ trợ kỹ thuật, thủ kho, người kiểm định hoặc tư vấn.
Yêu cầu:
- Có kiến thức về điện, điện tử hoặc cơ khí
- Giao tiếp lưu loát.
- Chấp nhận sinh viên mới tốt nghiệp.
- At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life._
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Field Service Technician
Posted today
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Job Description
- Installing, maintaining, and repairing equipment on-site.
- Diagnosing technical problems and performing repairs.
- Conducting routine maintenance and system checks.
- Interpreting technical manuals and schematics.
- Providing technical support and customer service to clients.
- Managing service calls and reporting on work completed.
- Ensuring safety standards are met during all operations.
Field Service Technician
Posted today
Job Viewed
Job Description
Responsibilities:
- Install, maintain, and repair specialized equipment at client locations.
- Diagnose mechanical and electrical issues using diagnostic tools and equipment.
- Perform routine preventative maintenance to ensure optimal equipment performance.
- Troubleshoot and resolve technical problems in a timely manner.
- Read and interpret technical manuals, blueprints, and schematics.
- Provide technical support and guidance to clients on equipment operation.
- Maintain accurate service records and reports.
- Adhere to all safety regulations and company policies.
- Order and manage spare parts as needed for repairs.
- Proven experience as a Field Service Technician or in a similar technical role.
- Strong mechanical and electrical aptitude.
- Proficiency with diagnostic tools, hand tools, and testing equipment.
- Ability to read and interpret technical documentation.
- Excellent problem-solving and troubleshooting skills.
- Strong customer service and communication abilities.
- Ability to travel to client sites as required.
- Valid driver's license and a clean driving record.
- High school diploma or equivalent; technical certifications or vocational training are highly preferred.
Field Service Technician
Posted today
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Job Description
Responsibilities:
- Perform installation, maintenance, and repair of industrial machinery and equipment at customer sites.
- Diagnose and troubleshoot mechanical, electrical, and software issues.
- Respond to service calls and customer requests in a timely manner.
- Ensure all work is performed safely and in compliance with company standards and procedures.
- Provide technical guidance and support to customers on equipment operation and maintenance.
- Read and interpret technical manuals, schematics, and blueprints.
- Document all service activities, including repairs performed, parts used, and time spent.
- Manage and maintain service tools, equipment, and inventory.
- Communicate effectively with customers and internal support teams regarding service status and resolutions.
- Identify potential equipment failures and recommend preventative maintenance actions.
- Complete service reports accurately and submit them in a timely manner.
- Contribute to continuous improvement by providing feedback on product performance and reliability.
- High school diploma or equivalent; Associate's or Bachelor's degree in a technical field (e.g., Mechanical Engineering, Electrical Engineering, Industrial Technology) is a plus.
- Proven experience as a Field Service Technician, Maintenance Technician, or similar role.
- Strong mechanical and electrical diagnostic and repair skills.
- Proficiency in reading technical manuals, schematics, and diagnostic tools.
- Excellent problem-solving abilities.
- Strong customer service and communication skills.
- Ability to work independently and manage time effectively.
- Willingness to travel frequently within the region and occasionally beyond.
- Valid driver's license and a clean driving record.
- Ability to lift heavy objects and work in various environmental conditions.
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Field Service Technician
Posted today
Job Viewed
Job Description
Field Service Technician
Posted today
Job Viewed
Job Description
Responsibilities:
- Install, maintain, and repair equipment and systems according to technical specifications and company standards.
- Perform routine maintenance checks and preventative measures to ensure optimal equipment performance.
- Diagnose and troubleshoot technical issues, identifying root causes and implementing effective solutions.
- Respond promptly to service requests and provide on-site support to clients.
- Ensure all work is performed safely and in compliance with relevant regulations.
- Maintain accurate records of service calls, including work performed, parts used, and time spent.
- Communicate effectively with customers, explaining technical issues and solutions in a clear and understandable manner.
- Order and manage spare parts inventory as needed for repairs.
- Test and calibrate equipment after installation or repair.
- Adhere to strict quality control measures.
- Provide feedback to engineering and product development teams on equipment performance and potential improvements.
- Manage service schedules and travel efficiently to client locations.
- Assist customers with operational guidance and basic troubleshooting over the phone.
- Ensure company tools and equipment are well-maintained and properly used.
- Participate in ongoing training to stay updated on product knowledge and technical advancements.
- Proven experience as a Field Service Technician or similar role.
- Strong technical knowledge and hands-on experience with relevant equipment/systems.
- Excellent diagnostic and problem-solving skills.
- Ability to interpret technical manuals, blueprints, and schematics.
- Proficiency in using diagnostic tools and testing equipment.
- Strong customer service and communication skills.
- Ability to work independently and manage time effectively.
- Valid driver's license and a clean driving record.
- High school diploma or equivalent; technical certification or vocational training is preferred.
- Physical ability to lift heavy equipment and work in various environmental conditions.
- Familiarity with safety procedures and protocols.
- Basic understanding of electronics and mechanical systems.
Field Service Technician
Posted today
Job Viewed
Job Description
Responsibilities:
- Install, maintain, and repair a wide range of company products and systems at customer sites.
- Diagnose and troubleshoot technical issues, identifying root causes and implementing effective solutions.
- Perform preventative maintenance tasks to ensure the reliability and longevity of equipment.
- Provide on-site technical assistance and training to customers on product operation and maintenance.
- Respond promptly to service calls and emergency requests to minimize downtime for clients.
- Maintain accurate records of all service calls, repairs, and maintenance activities using company reporting systems.
- Manage and maintain an inventory of spare parts and tools required for service calls.
- Adhere to all safety regulations and company procedures while on customer sites.
- Communicate effectively with customers, providing clear explanations of issues and solutions.
- Collaborate with the engineering and support teams to resolve complex technical problems.
- Identify opportunities for product upgrades or improvements based on field experience.
- Ensure customer satisfaction through professional and efficient service delivery.
- Prepare service reports and provide feedback to the management team on product performance and customer needs.
- Continuously update technical knowledge and skills through training and self-study.
- Operate service vehicles safely and maintain them in good working order.
- Technical degree or certification in a relevant field (e.g., Mechanical Engineering, Electrical Engineering, Industrial Technology).
- Minimum of 3 years of experience as a Field Service Technician or in a similar hands-on technical role.
- Strong mechanical, electrical, and diagnostic skills.
- Proficiency in reading technical manuals, schematics, and blueprints.
- Experience with diagnostic tools and testing equipment.
- Excellent problem-solving and troubleshooting abilities.
- Strong customer service and communication skills.
- Ability to work independently and manage time effectively in the field.
- Willingness to travel extensively within the designated service area and occasionally beyond.
- Valid driver's license and a clean driving record.
- Ability to lift and carry heavy equipment as needed.
- Familiarity with specific industry equipment relevant to our products is highly advantageous.
- Good working knowledge of local infrastructure and logistics in the service area.