74 Solution Design jobs in Vietnam
Account Executive, B2B Software Solutions
Posted 2 days ago
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The ideal candidate will have a proven track record in B2B sales, preferably within the technology or software industry. Excellent communication, presentation, and negotiation skills are paramount. You should be self-motivated, highly organized, and possess the ability to thrive in a remote, autonomous work environment. Experience with CRM software (e.g., Salesforce, HubSpot) and sales enablement tools is expected. You will be responsible for meeting and exceeding ambitious sales targets, contributing directly to the company's growth. This role offers significant opportunities for professional development and career advancement within a supportive and dynamic sales organization. You will receive comprehensive training on our client's products and sales methodologies to ensure your success. The ability to build rapport and trust with clients remotely is key.
Responsibilities:
- Identify and pursue new sales opportunities through various remote channels.
- Develop and maintain a strong pipeline of qualified leads.
- Conduct product demonstrations and presentations virtually.
- Negotiate and close sales agreements to meet or exceed targets.
- Build and foster long-term relationships with clients.
- Collaborate with marketing and product teams to refine sales strategies.
- Manage customer accounts and ensure client satisfaction.
- Stay updated on market trends and competitor activities.
- Prepare regular sales reports and forecasts.
- Achieve monthly and quarterly sales quotas.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field.
- 3+ years of experience in B2B sales, software sales preferred.
- Demonstrated success in achieving sales targets.
- Excellent communication, presentation, and interpersonal skills.
- Proficiency in CRM software and sales tools.
- Strong negotiation and closing skills.
- Self-starter with the ability to work independently in a remote setting.
- Enthusiasm for technology and software solutions.
- Resilience and a positive attitude towards sales challenges.
Remote Technical Support Agent - Software Solutions
Posted today
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As a Remote Technical Support Agent, you will be the first line of defense for our clients encountering technical issues with our software products. Your primary responsibilities will include:
- Providing timely and effective technical assistance to customers via phone, email, and remote desktop sessions.
- Diagnosing, troubleshooting, and resolving software-related issues, including installation problems, configuration errors, and user errors.
- Guiding users through step-by-step solutions to technical problems, ensuring clear and concise communication.
- Escalating complex or unresolved issues to higher-level support teams or development departments with detailed documentation.
- Documenting all support interactions, troubleshooting steps, and resolutions in the ticketing system.
- Contributing to the knowledge base by creating and updating support articles, FAQs, and tutorials.
- Identifying recurring technical issues and providing feedback to the product development team for improvement.
- Maintaining a high level of customer satisfaction through professional and empathetic support.
- Adhering to service level agreements (SLAs) for response and resolution times.
- Staying up-to-date with product updates, new features, and technical documentation.
- Participating in ongoing training sessions to enhance technical and soft skills.
The ideal candidate will possess:
- Proven experience in technical support or a similar customer service role, preferably with software products.
- Strong knowledge of operating systems (Windows, macOS) and common software applications.
- Excellent troubleshooting and problem-solving skills, with the ability to diagnose technical issues systematically.
- Outstanding communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
- Familiarity with remote support tools and ticketing systems (e.g., Zendesk, Jira Service Desk).
- Ability to work independently, manage time effectively, and handle multiple support requests simultaneously in a remote environment.
- A patient and customer-centric approach to problem-solving.
- High school diploma or equivalent; a degree or certification in IT, Computer Science, or a related field is a plus.
- Reliable high-speed internet connection and a dedicated quiet workspace.
Senior Account Executive - Enterprise Software Solutions
Posted 2 days ago
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- Prospecting and identifying potential clients within target markets or industries.
- Building and maintaining a robust sales pipeline through various outreach methods.
- Conducting in-depth discovery calls and product demonstrations to understand client pain points and showcase solution value.
- Developing and delivering compelling sales proposals and presentations.
- Negotiating contract terms and closing deals to achieve sales quotas.
- Managing existing client accounts to foster retention and identify upsell/cross-sell opportunities.
- Collaborating with pre-sales engineers, marketing, and customer success teams to ensure client satisfaction.
- Staying current with industry trends, competitive landscapes, and software solutions.
- Accurately forecasting sales revenue and managing sales activities in a CRM system.
- Attending industry events and networking opportunities to expand business reach.
- Providing market feedback to product development and marketing teams.
- Developing a deep understanding of the client's business challenges and objectives.
- Bachelor's degree in Business Administration, Marketing, or a related field; MBA is a plus.
- Minimum of 7 years of proven experience in B2B enterprise software sales, with a track record of consistently exceeding targets.
- Demonstrated success in managing complex sales cycles and closing significant deals.
- Strong understanding of enterprise software solutions (e.g., CRM, ERP, Cloud services, SaaS).
- Excellent communication, presentation, negotiation, and interpersonal skills.
- Ability to build rapport and establish trust with C-level executives and decision-makers.
- Self-motivated, results-oriented, and driven to succeed in a competitive market.
- Proficiency in CRM software (e.g., Salesforce) and sales enablement tools.
- Ability to travel as needed for client meetings and industry events.
- Effective time management and organizational skills for hybrid work environment.
Senior Account Executive - Enterprise Software Solutions
Posted 2 days ago
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Key Responsibilities:
- Prospect for new business opportunities within the assigned territory, focusing on enterprise accounts.
- Develop and execute strategic account plans to achieve and exceed sales targets.
- Conduct thorough discovery calls and needs assessments to understand prospect business challenges and objectives.
- Present compelling software demonstrations tailored to client requirements and pain points.
- Build and maintain strong, long-lasting relationships with key stakeholders at client organizations, including C-level executives.
- Negotiate contract terms and pricing to close deals effectively.
- Collaborate with pre-sales engineers, customer success managers, and marketing teams to ensure seamless client engagement.
- Manage the sales pipeline effectively using CRM tools, ensuring accurate forecasting.
- Stay up-to-date on industry trends, competitor activities, and our product roadmap.
- Provide feedback to product management based on market and customer insights.
- Attend industry events and conferences to network and generate leads.
- Contribute to the continuous improvement of sales processes and strategies.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field.
- Minimum of 5 years of proven experience in B2B enterprise software sales, with a track record of exceeding quotas.
- Demonstrated ability to navigate complex sales cycles and sell to multiple decision-makers within large organizations.
- Excellent understanding of enterprise software solutions and their business applications.
- Strong negotiation, presentation, and closing skills.
- Proficiency in CRM software (e.g., Salesforce) and sales enablement tools.
- Exceptional communication, interpersonal, and relationship-building skills.
- Self-motivated, driven, and able to work effectively both independently and as part of a team.
- Ability to understand and articulate technical concepts in business terms.
- Adaptability to a hybrid work environment, with flexibility for client meetings.
- Fluency in English is required.
This role offers a competitive base salary, an attractive commission structure, and the opportunity to represent a market-leading software company. Join us and make a significant impact on our growth.
Senior Software Architect - Cloud Solutions
Posted today
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Qualifications:
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- 10+ years of experience in software development, with at least 5 years in a software architecture role.
- Proven experience designing and implementing large-scale, distributed, cloud-native applications.
- Expertise in at least one major cloud platform (AWS, Azure, GCP).
- Strong knowledge of microservices architecture, RESTful APIs, and design patterns.
- Proficiency in multiple programming languages (e.g., Java, Python, Go, C#).
- Experience with containerization (Docker, Kubernetes) and CI/CD pipelines.
- Excellent problem-solving, analytical, and communication skills.
- Ability to lead and mentor technical teams effectively.
Senior Software Architect, Cloud Solutions
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Lead Software Architect - Cloud Solutions
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Lead Software Developer - Cloud Solutions
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Your responsibilities will encompass leading a team of talented software engineers, mentoring junior developers, and fostering a culture of innovation and technical excellence. You will be involved in the entire software development lifecycle, from requirement gathering and technical design to coding, testing, deployment, and maintenance. Strong expertise in one or more cloud platforms (AWS, Azure, GCP) is essential, along with a deep understanding of API design, RESTful services, and data management solutions (SQL and NoSQL databases).
We are looking for candidates with a proven track record of delivering complex software projects on time and within budget. You should possess excellent communication and interpersonal skills, with the ability to articulate technical concepts to both technical and non-technical stakeholders. A Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field, coupled with at least 8 years of professional software development experience, is required. Experience with agile methodologies (Scrum, Kanban) and CI/CD pipelines is also a must. This role demands a strategic thinker who can anticipate future technology trends and translate them into actionable development plans. You will play a pivotal role in shaping the technical direction of our organization and ensuring the delivery of robust, secure, and efficient cloud-native applications. The opportunity to work with modern tech stacks and solve challenging distributed systems problems awaits.
Senior Software Engineer - Cloud Solutions
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Lead Software Engineer - Cloud Solutions
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