205 Store Assistant jobs in Vietnam
Retail Store Assistant Manager
Posted 2 days ago
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Job Description
Responsibilities:
- Assist the Store Manager in all aspects of store operations.
- Supervise and motivate the retail sales team.
- Provide exceptional customer service and build customer loyalty.
- Manage inventory levels and ensure accurate stock counts.
- Implement visual merchandising strategies to enhance product display.
- Handle customer complaints and resolve issues effectively.
- Assist with staff training, development, and scheduling.
- Ensure compliance with company policies and procedures.
- Maintain store cleanliness and organization.
- Drive sales performance and achieve store targets.
Qualifications:
- Previous experience in a retail leadership or supervisory role.
- Strong understanding of retail sales and customer service principles.
- Excellent communication and interpersonal skills.
- Ability to motivate and lead a team.
- Good organizational and time management skills.
- High school diploma or equivalent; Associate's or Bachelor's degree preferred.
- Flexibility to work various shifts, including weekends and holidays.
- Passion for the retail industry and customer engagement.
Retail Store Assistant Manager - E-commerce Focus
Posted 2 days ago
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Job Description
Responsibilities:
- Assist the Store Manager in overseeing daily store operations, ensuring efficiency and profitability.
- Spearhead the e-commerce fulfillment process, ensuring accurate and timely order picking, packing, and shipping.
- Manage online inventory levels and coordinate with the central e-commerce team to ensure product availability.
- Provide exceptional customer service to both in-store and online shoppers, addressing inquiries and resolving issues promptly.
- Train and mentor store associates on product knowledge, sales techniques, customer service standards, and e-commerce procedures.
- Manage visual merchandising standards for the store, ensuring products are displayed attractively and in line with brand guidelines, with a focus on digital integration.
- Support the implementation and management of in-store technology solutions that enhance the customer experience and streamline operations.
- Analyze sales data and customer feedback to identify trends and opportunities for improvement in both physical and online sales.
- Assist in achieving sales targets and key performance indicators (KPIs) for the store.
- Ensure compliance with all company policies, procedures, and safety regulations.
- Conduct regular inventory counts and manage stock control to minimize loss.
- Handle cash and credit card transactions accurately and securely.
- Contribute to local marketing initiatives to drive foot traffic and online engagement.
- Manage staff scheduling and ensure adequate coverage during peak periods.
- Act as a brand ambassador, promoting the company's values and commitment to customer satisfaction.
- Bachelor's degree in Business Administration, Marketing, or a related field, or equivalent work experience.
- Minimum of 3 years of experience in retail operations, with at least 1 year in a supervisory or assistant management role.
- Proven experience with e-commerce order fulfillment and online retail operations.
- Strong understanding of inventory management and stock control principles.
- Excellent customer service and communication skills.
- Proficiency in point-of-sale (POS) systems and basic computer skills (Microsoft Office Suite).
- Ability to manage and motivate a team.
- Strong organizational and problem-solving abilities.
- Adaptability and willingness to learn new technologies and processes.
- Passion for retail and a customer-centric mindset.
- Familiarity with digital marketing tools and social media engagement is a plus.
Assistant Store Manager
Posted 2 days ago
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Job Description
Sales Associate
Posted 2 days ago
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Job Description
Responsibilities:
- Assist customers with product selection and inquiries.
- Promote products and services to drive sales.
- Process sales transactions accurately.
- Maintain knowledge of product offerings and promotions.
- Ensure customer satisfaction and build loyalty.
- Assist with inventory management and stock replenishment.
- Contribute to visual merchandising and store presentation.
- Handle customer feedback and resolve issues promptly.
- Proven customer service or sales experience.
- Excellent communication and interpersonal skills.
- Friendly and outgoing personality.
- Ability to work in a team environment.
- Basic understanding of sales principles.
- Ability to handle cash and process transactions.
- Flexible to work varying shifts, including weekends.
- High school diploma or equivalent.
Sales Associate
Posted today
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Job Description
Selling via the Best Customer Experience
- Assist customers in selecting, purchasing, and refunding merchandise while demonstrating your excellence in customer service
- Complete customer transactions in a professional and timely manner
- Identify customer’s temperaments and recommend products that suit their style
- Respond to customer queries and complaints in a polite and courteous manner; refer to the Manager on Duty if appropriate
- Assist other sales staff in peak periods to ensure customers in all areas are attended to promptly, with waiting time reduced to the minimum
Floor and Product Presentation
- Ensure floor presentation meets or exceeds brand and DFS requirements
- Maintain reasonable stock levels of all merchandise in the department
- Be familiar with the store layout; direct customers to merchandise, services and facilities as appropriate
- Assist the Management team in the coordination and execution of merchandising activities, e.g. inventory management, promotional activities and merchandise stock flow
**Key Requirements**:
- High School diploma or equivalent, or an equivalent combination of education and work experience sufficient to perform the essential functions of the job
- Minimum 1 year’s sales or cashiering experience in a retail environment
- Proficient with handling a POS register machine
- Able to work in a fast-paced, high pressure environment
- High energy level, have a positive approach to job and group responsibilities
- Ability to work flexible hours / shifts, including weekends, nights and holidays. Able to work overtime hours when necessary
- Fluency in English language and other language(s) as required by location
- Secondary language speaking beneficial, but not required
DFS is an equal opportunity employer. It is the Company’s policy and practice to employ, promote and treat all employees and applicants on the basis of merit, qualifications and competency and to provide all employees with a workplace that is free of discrimination. Employment decisions are based on qualifications such as education, work experience and talent, and are made without regard to race, color, gender, religion, age, national origin, marital status, sexual orientation, disability or any other basis protected by law.
Assistant Store Manager - Fashion Apparel
Posted 2 days ago
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Job Description
Retail Sales Associate
Posted today
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Job Description
Key Responsibilities encompass engaging with customers via chat, email, and phone to address inquiries, provide product information, and offer personalized recommendations. You will also be responsible for processing sales orders accurately, resolving customer issues and complaints with empathy and efficiency, maintaining up-to-date product knowledge, and contributing to sales targets through proactive engagement. Additionally, you will assist in identifying customer needs and relaying feedback to the product development team.
Required Qualifications include exceptional interpersonal and communication skills, a strong customer service orientation, and the ability to multitask effectively in a fast-paced virtual setting. Previous experience in retail sales or customer support is advantageous, but not mandatory, as comprehensive training will be provided. A reliable internet connection and a dedicated workspace are essential for success in this remote role. You should be comfortable using various digital communication tools and CRM systems. This is an unparalleled opportunity to be part of a forward-thinking company, delivering outstanding service to customers nationwide, with the unique benefit of being a remote position supporting our operations based in Da Nang, Da Nang, VN . Grow your sales acumen and customer service expertise with a company that values your contribution and offers a clear path for career advancement.
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Retail Sales Associate
Posted 1 day ago
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As a Retail Sales Associate, you will be the face of the brand, assisting customers with product selection, providing styling advice, and ensuring a seamless checkout process. Your responsibilities will include maintaining visual merchandising standards, managing inventory, and contributing to a positive and dynamic store environment. Building rapport with customers, understanding their needs, and exceeding their expectations will be key to your success. A friendly demeanor, strong communication skills, and a genuine interest in fashion are essential.
Key responsibilities include:
- Greeting customers warmly and providing exceptional customer service from arrival to departure.
- Assisting customers in finding products, offering personalized styling advice, and answering product-related questions.
- Driving sales by effectively showcasing products and promoting current offers.
- Processing sales transactions accurately and efficiently using the point-of-sale (POS) system.
- Maintaining the store's visual merchandising standards, ensuring displays are attractive and well-organized.
- Managing inventory levels, including receiving new stock, checking for damages, and replenishing merchandise on the sales floor.
- Building and nurturing customer relationships to encourage repeat business and loyalty.
- Keeping abreast of product knowledge, fashion trends, and company promotions.
- Handling customer inquiries and resolving any issues or complaints professionally.
- Maintaining a clean, organized, and welcoming store environment.
Qualifications:
- High school diploma or equivalent; some college coursework in fashion or business is a plus.
- Previous experience in retail sales or customer service is highly preferred.
- A genuine passion for fashion and knowledge of current trends.
- Excellent interpersonal and communication skills.
- Friendly, approachable, and energetic personality.
- Ability to work effectively in a team and independently.
- Basic math skills for handling transactions.
- Flexibility to work various shifts, including weekends and holidays.
- Strong organizational skills and attention to detail.
- Customer-centric approach with a focus on exceeding expectations.
Join our vibrant team and contribute to a premium retail experience in Nha Trang.
Retail Sales Associate
Posted 1 day ago
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Job Description
Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Provide product information and recommendations based on customer needs.
- Process sales transactions accurately using the POS system.
- Maintain knowledge of current promotions and products.
- Replenish stock on the sales floor and ensure merchandise is attractively displayed.
- Maintain the cleanliness and organization of the store.
- Handle customer inquiries and resolve any issues that may arise.
- Assist with inventory management and stock takes.
- Support the store team in achieving sales goals.
- Previous experience in retail sales or customer service is preferred.
- Excellent communication and interpersonal skills.
- Friendly, energetic, and customer-oriented attitude.
- Ability to work effectively in a team environment.
- Basic math skills for handling transactions.
- Ability to stand for extended periods and lift merchandise.
- Flexibility to work various shifts, including weekends and holidays.
- High school diploma or equivalent.
Senior Sales Associate
Posted 1 day ago
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