511 Store Operations jobs in Vietnam

Store Operations Manager

10000 An Cu, An Giang WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client, a rapidly expanding international retail chain, is seeking a highly motivated and results-driven Store Operations Manager to oversee operations at their flagship store in Hanoi, Hanoi, VN . This is a critical leadership role responsible for ensuring the seamless day-to-day running of the store, driving sales performance, and maintaining exceptional customer experiences. You will be at the forefront of managing all aspects of retail operations, including inventory management, visual merchandising, staff supervision, and customer service. The ideal candidate will possess a strong understanding of retail dynamics, a passion for creating an engaging shopping environment, and proven leadership capabilities. You will be instrumental in achieving store targets, optimizing operational efficiency, and fostering a positive and productive work culture for your team. Your responsibilities will extend to implementing company policies, managing store budgets, and ensuring compliance with all health and safety regulations. You will also be tasked with analyzing sales data and customer feedback to identify areas for improvement and growth.

Key Responsibilities:
  • Manage and direct all daily store operations to achieve sales and profitability goals.
  • Oversee inventory management, including stock control, ordering, and receiving.
  • Implement and maintain visual merchandising standards to enhance product presentation.
  • Recruit, train, and supervise store staff, fostering a high-performance team culture.
  • Ensure exceptional customer service is delivered at all times, addressing customer inquiries and resolving issues promptly.
  • Monitor store performance metrics and implement strategies to drive sales and increase customer traffic.
  • Manage store budgets, including expenses, payroll, and inventory costs.
  • Ensure compliance with all company policies, procedures, and standards.
  • Maintain store appearance and cleanliness, ensuring a welcoming environment for customers.
  • Develop and execute local marketing initiatives to drive store traffic and brand awareness.
  • Handle customer complaints and resolve issues effectively and professionally.
  • Conduct regular staff meetings and provide ongoing feedback and coaching to team members.
  • Analyze sales reports and customer feedback to identify trends and areas for improvement.
  • Ensure the security of the store, including cash handling procedures and loss prevention measures.
  • Collaborate with the corporate office on strategic initiatives and operational improvements.
Qualifications:
  • Bachelor's degree in Business Management, Marketing, or a related field.
  • Minimum of 3-5 years of experience in retail management, with a proven track record of success.
  • Strong understanding of retail operations, merchandising, and inventory management.
  • Excellent leadership, team management, and interpersonal skills.
  • Proven ability to drive sales and achieve store targets.
  • Exceptional customer service orientation.
  • Strong analytical and problem-solving skills.
  • Proficiency in POS systems and retail management software.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Passionate about fashion and delivering outstanding customer experiences.
This role requires a dedicated individual committed to operational excellence and customer satisfaction in our Hanoi, Hanoi, VN location.
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Store Operations Manager

91000 Rach Gia, Kien Giang WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client, a renowned national fashion retailer, is seeking a highly organized and customer-focused Store Operations Manager for their flagship store located in Rach Gia, Kien Giang, VN . This role is fundamental to ensuring the smooth and efficient day-to-day operations of the retail outlet, maintaining high standards of visual merchandising, customer service, and sales performance. The Store Operations Manager will be responsible for managing store staff, including recruitment, training, scheduling, and performance management, fostering a positive and productive work environment. Key duties include overseeing inventory management, ensuring stock accuracy, implementing loss prevention strategies, and managing store budgets and financial reporting. You will also be tasked with driving sales, achieving targets, and ensuring an exceptional customer shopping experience. The ideal candidate will have a Bachelor's degree in Business Administration, Retail Management, or a related field, along with at least 4 years of experience in retail management, preferably in a high-volume environment. Strong leadership skills, excellent communication and interpersonal abilities, and a keen eye for detail are essential. A passion for fashion and a thorough understanding of retail operations are highly valued. This position requires availability to work flexible hours, including weekends and holidays, as dictated by business needs. The role offers a dynamic and fast-paced work environment within a respected brand, with opportunities for career advancement and involvement in regional management initiatives.
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Senior Store Operations Manager

25000 Phuong Son WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client is seeking a highly motivated and experienced Senior Store Operations Manager to oversee the daily operations of their flagship retail store located in Thai Nguyen, Thai Nguyen, VN . This role is crucial for ensuring a seamless customer experience, driving sales performance, and managing the store team effectively. The Senior Store Operations Manager will be responsible for maintaining high standards of visual merchandising, inventory management, staff training, and operational efficiency. You will work closely with the regional management team to implement sales strategies, analyze performance metrics, and identify opportunities for growth. The ideal candidate will have a proven track record in retail management, exceptional leadership skills, and a deep understanding of retail operations. Responsibilities include:
  • Overseeing all aspects of daily store operations, including sales, customer service, and visual merchandising.
  • Managing and developing the store team, including hiring, training, scheduling, and performance management.
  • Ensuring adherence to all company policies and procedures, including operational and safety guidelines.
  • Driving sales performance by implementing effective sales strategies and motivating the sales team.
  • Monitoring and managing inventory levels, including stock counts, ordering, and loss prevention.
  • Maintaining store presentation and visual merchandising standards to create an attractive shopping environment.
  • Providing exceptional customer service to build customer loyalty and resolve any issues promptly.
  • Analyzing sales data and key performance indicators (KPIs) to identify trends and opportunities for improvement.
  • Managing store budgets and controlling operational costs.
  • Collaborating with the marketing team to execute in-store promotions and events.
Qualifications:
  • Minimum of 5 years of experience in retail management, with at least 2 years in a senior or assistant manager role.
  • Proven ability to drive sales and achieve business objectives.
  • Strong leadership, team management, and communication skills.
  • Excellent customer service skills and a passion for creating positive customer experiences.
  • Proficiency in retail management software and POS systems.
  • Strong organizational and time management skills.
  • Ability to work flexible hours, including evenings, weekends, and holidays, as required by the business.
  • A keen eye for visual merchandising and store presentation.
  • Understanding of inventory management principles and loss prevention techniques.
  • Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
This is an excellent opportunity to take on a key leadership role within a reputable retail brand and make a tangible impact on store success. If you are a results-oriented leader with a passion for retail, we want to hear from you.
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Retail Store Operations Manager

400000 Hoang Hoa WhatJobs

Posted 1 day ago

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full-time
Our client is looking for an experienced and dynamic Retail Store Operations Manager to oversee daily operations and drive sales performance for a key retail location in **Thanh Hoa, Thanh Hoa**. This is an on-site position, demanding a strong presence and leadership within the store environment. You will be responsible for managing all aspects of store operations, including staff management, inventory control, visual merchandising, customer service, and achieving sales targets. Your duties will involve recruiting, training, and motivating store staff, ensuring they provide exceptional customer experiences. You will also be tasked with managing inventory levels, optimizing stock turnover, and implementing effective visual merchandising strategies to enhance product appeal. Driving store sales, monitoring key performance indicators (KPIs), and developing and implementing sales-building initiatives are critical components of this role. The ideal candidate will possess a proven track record in retail management, with a strong understanding of store operations, merchandising, and sales strategies. Excellent leadership, communication, and customer service skills are essential. You should be adept at problem-solving, decision-making, and managing budgets. A degree in Business Administration, Marketing, or a related field is preferred, along with a minimum of 3-5 years of experience in retail management. You must be passionate about customer satisfaction and possess the ability to create a positive and productive work environment. If you are a motivated and results-driven individual looking to lead a retail team and achieve outstanding results, we encourage you to apply.
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Remote Store Operations Manager

33100 Thuy Van WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is seeking a dedicated and experienced Remote Store Operations Manager to oversee and optimize the operational efficiency of our retail locations. This position is fully remote, requiring a highly organized and communicative individual who can effectively manage store operations, inventory, and staff performance from a distance. You will be instrumental in ensuring a consistent and positive customer experience across all stores, maintaining high standards of operational excellence.

Key responsibilities include:
  • Developing and implementing operational policies and procedures for retail stores.
  • Monitoring store performance metrics, including sales, inventory turnover, and customer satisfaction.
  • Managing inventory levels, ensuring adequate stock while minimizing carrying costs.
  • Overseeing store staffing, scheduling, and performance management in collaboration with local leads.
  • Ensuring compliance with all company policies, safety regulations, and loss prevention procedures.
  • Analyzing sales data and identifying trends to develop strategies for sales growth.
  • Managing vendor relationships and negotiating for supplies and services.
  • Conducting virtual store visits and audits to assess operational standards and identify areas for improvement.
  • Implementing visual merchandising standards and ensuring their consistent application.
  • Training and developing store staff on operational best practices and customer service standards.
  • Resolving operational issues and customer complaints promptly and effectively.

The ideal candidate will possess a Bachelor's degree in Business Administration, Retail Management, or a related field, with at least 5 years of experience in retail operations management. Proven experience in managing multiple store locations and remote teams is essential. Strong understanding of retail operations, inventory management, and merchandising principles is required. Excellent leadership, communication, and problem-solving skills are a must. Proficiency in retail management software and POS systems is highly desirable. You should be a strategic thinker with a strong analytical ability to interpret sales and operational data. The ability to work autonomously, manage multiple priorities, and adapt to changing business needs in a remote environment is critical. A proactive approach to identifying and solving problems, coupled with a commitment to driving operational excellence and customer satisfaction, is key.

This is an exceptional opportunity to lead operational strategies for a growing retail brand and make a significant impact on business performance, all within a supportive and fully remote work setting.
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Remote Store Operations Manager

220000 Phuong Son WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client, a rapidly expanding retail chain, is seeking a highly motivated and experienced Remote Store Operations Manager to oversee operations for their stores in Thai Nguyen, Thai Nguyen, VN . This fully remote role requires a strategic thinker with a passion for operational excellence and a deep understanding of retail best practices. You will be responsible for developing and implementing operational strategies, managing store performance, ensuring compliance with company standards, and driving efficiency across all retail locations. The ideal candidate will possess strong leadership skills, excellent analytical abilities, and a proven track record in retail management. You will work closely with district managers, store staff, and corporate teams to achieve sales targets, enhance customer experience, and maintain a profitable business.
Responsibilities:
  • Develop and implement standardized operating procedures for all retail stores.
  • Monitor store performance metrics, including sales, inventory turnover, and customer satisfaction.
  • Analyze store-level data to identify trends, opportunities, and areas for improvement.
  • Ensure adherence to visual merchandising standards, operational policies, and safety regulations.
  • Collaborate with HR to recruit, train, and develop store staff.
  • Oversee inventory management and loss prevention strategies.
  • Implement operational initiatives to enhance customer service and in-store experience.
  • Manage relationships with store managers and provide ongoing support and coaching.
  • Develop and execute strategies to optimize store layouts and workflows.
  • Conduct regular remote audits of store operations to ensure compliance and identify best practices.
  • Contribute to the development of new store opening plans and initiatives.
Qualifications:
  • Bachelor's degree in Business Administration, Retail Management, or a related field.
  • Minimum of 6 years of experience in retail operations management, with a focus on multi-site responsibility.
  • Proven ability to drive operational efficiency and improve store performance.
  • Strong understanding of retail sales, inventory management, and customer service principles.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Demonstrated leadership and team-building capabilities.
  • Exceptional communication and interpersonal skills.
  • Proficiency in retail management software and point-of-sale (POS) systems.
  • Ability to work independently and manage a distributed team effectively in a remote setting.
  • Experience in the (Specify Retail Sector, e.g., fashion, electronics) industry is preferred.
This is a key strategic role contributing to the success of our client's retail footprint across Thai Nguyen, Thai Nguyen, VN , all managed remotely.
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Retail Store Operations Manager

35000 Thai Binh , Thai Binh WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is seeking a motivated and experienced Retail Store Operations Manager to oversee the daily operations of their flagship store located in Thai Binh, Thai Binh, VN . This role requires your consistent presence in the store to ensure exceptional customer service, efficient sales processes, and optimal store performance. You will be responsible for managing store staff, including hiring, training, scheduling, and performance management. Key duties include achieving sales targets, managing inventory levels, controlling operational costs, and ensuring visual merchandising standards are met. The ideal candidate will have a strong background in retail management, with proven leadership skills and a passion for customer satisfaction. You should be adept at sales analysis, inventory management, and staff development. Proficiency in retail POS systems and inventory management software is essential. A Bachelor's degree in Business Administration, Marketing, or a related field is preferred, along with at least 3-5 years of experience in retail management. Excellent communication, interpersonal, and problem-solving skills are critical for success. You will also be responsible for implementing store policies and procedures, ensuring a safe and welcoming environment for both customers and employees, and driving store profitability. Join a growing retail brand and make a significant impact on store success.

Responsibilities:
  • Manage all aspects of daily store operations to ensure smooth and efficient functioning.
  • Lead, train, motivate, and manage store staff to achieve performance goals.
  • Drive sales and achieve store revenue targets.
  • Manage inventory, including ordering, receiving, and stock control.
  • Ensure visual merchandising standards are maintained and optimized.
  • Provide exceptional customer service and resolve customer issues promptly.
  • Control operational costs and manage store budgets effectively.
  • Implement and enforce company policies and procedures.
  • Ensure a safe and secure working environment for staff and customers.
  • Analyze sales data and prepare reports for management.
Qualifications:
  • Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
  • 3-5 years of experience in retail management, preferably in a store manager role.
  • Proven ability to lead and motivate a team.
  • Strong sales and customer service orientation.
  • Excellent understanding of retail operations, inventory management, and visual merchandising.
  • Proficiency in POS systems and retail management software.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work flexible hours, including evenings and weekends.
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Retail Store Operations Manager

57000 Nha Trang, Khanh Hoa WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is looking for a dedicated and results-oriented Retail Store Operations Manager for a fully remote position, overseeing multiple store locations. This role is crucial for ensuring the smooth and efficient day-to-day operations of our retail outlets, driving sales, and delivering an exceptional customer experience. You will be responsible for managing store staff, including hiring, training, performance management, and scheduling. Key duties include overseeing inventory management, visual merchandising, store maintenance, and ensuring adherence to company policies and procedures. You will also analyze sales data, develop strategies to increase revenue and profitability, and manage operational budgets. The ideal candidate will have a Bachelor's degree in Business Administration, Marketing, or a related field, with at least 5 years of experience in retail management, including experience with multi-unit operations. Strong leadership, communication, and customer service skills are essential. Proven ability to drive sales performance, manage inventory effectively, and optimize store operations is required. Experience with POS systems and retail management software is a must. As this is a remote-first role, you must be highly organized, self-motivated, and adept at managing teams and operations from a distance. Excellent problem-solving skills and the ability to work autonomously are crucial. This is a fantastic opportunity to lead and inspire teams in the retail sector while benefiting from the flexibility of a fully remote work environment, contributing to the company's success nationwide.
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Remote Store Operations Specialist

940000 Can Tho , Can Tho WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is seeking a dynamic and organized Remote Store Operations Specialist to support their retail network. This is a fully remote position, offering the flexibility to work from home while ensuring the smooth and efficient operation of retail stores. The ideal candidate will be adept at process improvement, performance analysis, and providing essential support to store teams, contributing to an exceptional customer experience.

Key responsibilities include monitoring and analyzing store performance metrics, identifying trends, and providing actionable insights to improve sales, customer satisfaction, and operational efficiency. You will develop and implement standardized operating procedures (SOPs) for various store functions, ensuring consistency across all locations. This role involves managing communications between corporate headquarters and retail stores, ensuring timely dissemination of information regarding policies, promotions, and operational updates. You will also assist in training store staff on new systems, procedures, and best practices. Identifying and resolving operational issues or challenges faced by stores will be a core part of your responsibilities, often requiring coordination with other departments. Developing and maintaining resources and tools to support store operations, such as checklists, guides, and troubleshooting FAQs, is also key. This role may also involve participating in projects aimed at enhancing the overall retail experience.

The required qualifications include a Bachelor's degree in Business Administration, Retail Management, or a related field. A minimum of 3 years of experience in retail operations, store management, or a related support role is required. Experience in a remote or distributed work environment is highly advantageous. Strong analytical skills and proficiency in using data analysis tools (e.g., Excel, business intelligence software) are essential. Excellent communication, interpersonal, and organizational skills are necessary. The ability to work independently, manage time effectively, and prioritize tasks in a remote setting is critical. Familiarity with retail point-of-sale (POS) systems and inventory management software is a plus. A proactive approach to problem-solving and a commitment to continuous improvement in store operations are highly valued.
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Remote Store Operations Lead

900000 Can Tho , Can Tho WhatJobs

Posted 2 days ago

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full-time
Our client is looking for a driven and experienced Remote Store Operations Lead to manage and optimize retail operations for their online and physical stores. This fully remote position offers the flexibility to oversee crucial operational aspects from anywhere, ensuring seamless execution and customer satisfaction. You will be responsible for managing inventory, supply chain logistics, and in-store customer service standards. Your role will involve analyzing sales data, identifying trends, and developing strategies to improve store performance and profitability.

Key responsibilities include coordinating with inventory management systems to ensure accurate stock levels and efficient order fulfillment. You will oversee the implementation of visual merchandising standards and ensure that store layouts are optimized for customer flow and sales. This role requires close collaboration with marketing and sales teams to execute promotional campaigns and drive customer engagement. You will also manage customer service operations, handling escalated customer issues and ensuring timely resolution. Developing and implementing operational training for store staff, focusing on best practices in customer interaction and sales techniques, is also a core duty.

Strong analytical and problem-solving skills are essential to identify operational bottlenecks and implement effective solutions. You must be proficient in retail management software, inventory control systems, and data analysis tools. Excellent communication and leadership skills are vital for guiding and motivating remote and on-site teams. You should have a deep understanding of retail best practices, customer relationship management, and the ability to adapt to evolving market trends.

Qualifications required include a Bachelor's degree in Business Administration, Retail Management, or a related field. Significant experience in retail operations management, with a proven track record of improving store performance, is essential. This role is conceptually tied to **Can Tho, Can Tho, VN**, but operates entirely remotely.
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