511 Store Operations jobs in Vietnam
Store Operations Manager
Posted 1 day ago
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Key Responsibilities:
- Manage and direct all daily store operations to achieve sales and profitability goals.
- Oversee inventory management, including stock control, ordering, and receiving.
- Implement and maintain visual merchandising standards to enhance product presentation.
- Recruit, train, and supervise store staff, fostering a high-performance team culture.
- Ensure exceptional customer service is delivered at all times, addressing customer inquiries and resolving issues promptly.
- Monitor store performance metrics and implement strategies to drive sales and increase customer traffic.
- Manage store budgets, including expenses, payroll, and inventory costs.
- Ensure compliance with all company policies, procedures, and standards.
- Maintain store appearance and cleanliness, ensuring a welcoming environment for customers.
- Develop and execute local marketing initiatives to drive store traffic and brand awareness.
- Handle customer complaints and resolve issues effectively and professionally.
- Conduct regular staff meetings and provide ongoing feedback and coaching to team members.
- Analyze sales reports and customer feedback to identify trends and areas for improvement.
- Ensure the security of the store, including cash handling procedures and loss prevention measures.
- Collaborate with the corporate office on strategic initiatives and operational improvements.
- Bachelor's degree in Business Management, Marketing, or a related field.
- Minimum of 3-5 years of experience in retail management, with a proven track record of success.
- Strong understanding of retail operations, merchandising, and inventory management.
- Excellent leadership, team management, and interpersonal skills.
- Proven ability to drive sales and achieve store targets.
- Exceptional customer service orientation.
- Strong analytical and problem-solving skills.
- Proficiency in POS systems and retail management software.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Passionate about fashion and delivering outstanding customer experiences.
Store Operations Manager
Posted 2 days ago
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Senior Store Operations Manager
Posted 1 day ago
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Job Description
- Overseeing all aspects of daily store operations, including sales, customer service, and visual merchandising.
- Managing and developing the store team, including hiring, training, scheduling, and performance management.
- Ensuring adherence to all company policies and procedures, including operational and safety guidelines.
- Driving sales performance by implementing effective sales strategies and motivating the sales team.
- Monitoring and managing inventory levels, including stock counts, ordering, and loss prevention.
- Maintaining store presentation and visual merchandising standards to create an attractive shopping environment.
- Providing exceptional customer service to build customer loyalty and resolve any issues promptly.
- Analyzing sales data and key performance indicators (KPIs) to identify trends and opportunities for improvement.
- Managing store budgets and controlling operational costs.
- Collaborating with the marketing team to execute in-store promotions and events.
- Minimum of 5 years of experience in retail management, with at least 2 years in a senior or assistant manager role.
- Proven ability to drive sales and achieve business objectives.
- Strong leadership, team management, and communication skills.
- Excellent customer service skills and a passion for creating positive customer experiences.
- Proficiency in retail management software and POS systems.
- Strong organizational and time management skills.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required by the business.
- A keen eye for visual merchandising and store presentation.
- Understanding of inventory management principles and loss prevention techniques.
- Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
Retail Store Operations Manager
Posted 1 day ago
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Remote Store Operations Manager
Posted 2 days ago
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Job Description
Key responsibilities include:
- Developing and implementing operational policies and procedures for retail stores.
- Monitoring store performance metrics, including sales, inventory turnover, and customer satisfaction.
- Managing inventory levels, ensuring adequate stock while minimizing carrying costs.
- Overseeing store staffing, scheduling, and performance management in collaboration with local leads.
- Ensuring compliance with all company policies, safety regulations, and loss prevention procedures.
- Analyzing sales data and identifying trends to develop strategies for sales growth.
- Managing vendor relationships and negotiating for supplies and services.
- Conducting virtual store visits and audits to assess operational standards and identify areas for improvement.
- Implementing visual merchandising standards and ensuring their consistent application.
- Training and developing store staff on operational best practices and customer service standards.
- Resolving operational issues and customer complaints promptly and effectively.
The ideal candidate will possess a Bachelor's degree in Business Administration, Retail Management, or a related field, with at least 5 years of experience in retail operations management. Proven experience in managing multiple store locations and remote teams is essential. Strong understanding of retail operations, inventory management, and merchandising principles is required. Excellent leadership, communication, and problem-solving skills are a must. Proficiency in retail management software and POS systems is highly desirable. You should be a strategic thinker with a strong analytical ability to interpret sales and operational data. The ability to work autonomously, manage multiple priorities, and adapt to changing business needs in a remote environment is critical. A proactive approach to identifying and solving problems, coupled with a commitment to driving operational excellence and customer satisfaction, is key.
This is an exceptional opportunity to lead operational strategies for a growing retail brand and make a significant impact on business performance, all within a supportive and fully remote work setting.
Remote Store Operations Manager
Posted 2 days ago
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Job Description
Responsibilities:
- Develop and implement standardized operating procedures for all retail stores.
- Monitor store performance metrics, including sales, inventory turnover, and customer satisfaction.
- Analyze store-level data to identify trends, opportunities, and areas for improvement.
- Ensure adherence to visual merchandising standards, operational policies, and safety regulations.
- Collaborate with HR to recruit, train, and develop store staff.
- Oversee inventory management and loss prevention strategies.
- Implement operational initiatives to enhance customer service and in-store experience.
- Manage relationships with store managers and provide ongoing support and coaching.
- Develop and execute strategies to optimize store layouts and workflows.
- Conduct regular remote audits of store operations to ensure compliance and identify best practices.
- Contribute to the development of new store opening plans and initiatives.
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Minimum of 6 years of experience in retail operations management, with a focus on multi-site responsibility.
- Proven ability to drive operational efficiency and improve store performance.
- Strong understanding of retail sales, inventory management, and customer service principles.
- Excellent analytical, problem-solving, and decision-making skills.
- Demonstrated leadership and team-building capabilities.
- Exceptional communication and interpersonal skills.
- Proficiency in retail management software and point-of-sale (POS) systems.
- Ability to work independently and manage a distributed team effectively in a remote setting.
- Experience in the (Specify Retail Sector, e.g., fashion, electronics) industry is preferred.
Retail Store Operations Manager
Posted 2 days ago
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Job Description
Responsibilities:
- Manage all aspects of daily store operations to ensure smooth and efficient functioning.
- Lead, train, motivate, and manage store staff to achieve performance goals.
- Drive sales and achieve store revenue targets.
- Manage inventory, including ordering, receiving, and stock control.
- Ensure visual merchandising standards are maintained and optimized.
- Provide exceptional customer service and resolve customer issues promptly.
- Control operational costs and manage store budgets effectively.
- Implement and enforce company policies and procedures.
- Ensure a safe and secure working environment for staff and customers.
- Analyze sales data and prepare reports for management.
- Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
- 3-5 years of experience in retail management, preferably in a store manager role.
- Proven ability to lead and motivate a team.
- Strong sales and customer service orientation.
- Excellent understanding of retail operations, inventory management, and visual merchandising.
- Proficiency in POS systems and retail management software.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including evenings and weekends.
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Retail Store Operations Manager
Posted 2 days ago
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Remote Store Operations Specialist
Posted 2 days ago
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Key responsibilities include monitoring and analyzing store performance metrics, identifying trends, and providing actionable insights to improve sales, customer satisfaction, and operational efficiency. You will develop and implement standardized operating procedures (SOPs) for various store functions, ensuring consistency across all locations. This role involves managing communications between corporate headquarters and retail stores, ensuring timely dissemination of information regarding policies, promotions, and operational updates. You will also assist in training store staff on new systems, procedures, and best practices. Identifying and resolving operational issues or challenges faced by stores will be a core part of your responsibilities, often requiring coordination with other departments. Developing and maintaining resources and tools to support store operations, such as checklists, guides, and troubleshooting FAQs, is also key. This role may also involve participating in projects aimed at enhancing the overall retail experience.
The required qualifications include a Bachelor's degree in Business Administration, Retail Management, or a related field. A minimum of 3 years of experience in retail operations, store management, or a related support role is required. Experience in a remote or distributed work environment is highly advantageous. Strong analytical skills and proficiency in using data analysis tools (e.g., Excel, business intelligence software) are essential. Excellent communication, interpersonal, and organizational skills are necessary. The ability to work independently, manage time effectively, and prioritize tasks in a remote setting is critical. Familiarity with retail point-of-sale (POS) systems and inventory management software is a plus. A proactive approach to problem-solving and a commitment to continuous improvement in store operations are highly valued.
Remote Store Operations Lead
Posted 2 days ago
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Key responsibilities include coordinating with inventory management systems to ensure accurate stock levels and efficient order fulfillment. You will oversee the implementation of visual merchandising standards and ensure that store layouts are optimized for customer flow and sales. This role requires close collaboration with marketing and sales teams to execute promotional campaigns and drive customer engagement. You will also manage customer service operations, handling escalated customer issues and ensuring timely resolution. Developing and implementing operational training for store staff, focusing on best practices in customer interaction and sales techniques, is also a core duty.
Strong analytical and problem-solving skills are essential to identify operational bottlenecks and implement effective solutions. You must be proficient in retail management software, inventory control systems, and data analysis tools. Excellent communication and leadership skills are vital for guiding and motivating remote and on-site teams. You should have a deep understanding of retail best practices, customer relationship management, and the ability to adapt to evolving market trends.
Qualifications required include a Bachelor's degree in Business Administration, Retail Management, or a related field. Significant experience in retail operations management, with a proven track record of improving store performance, is essential. This role is conceptually tied to **Can Tho, Can Tho, VN**, but operates entirely remotely.