79 Store Worker jobs in Vietnam
Retail Store Assistant Manager
Posted 2 days ago
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Job Description
Responsibilities:
- Assist the Store Manager in all aspects of store operations.
- Supervise and motivate the retail sales team.
- Provide exceptional customer service and build customer loyalty.
- Manage inventory levels and ensure accurate stock counts.
- Implement visual merchandising strategies to enhance product display.
- Handle customer complaints and resolve issues effectively.
- Assist with staff training, development, and scheduling.
- Ensure compliance with company policies and procedures.
- Maintain store cleanliness and organization.
- Drive sales performance and achieve store targets.
Qualifications:
- Previous experience in a retail leadership or supervisory role.
- Strong understanding of retail sales and customer service principles.
- Excellent communication and interpersonal skills.
- Ability to motivate and lead a team.
- Good organizational and time management skills.
- High school diploma or equivalent; Associate's or Bachelor's degree preferred.
- Flexibility to work various shifts, including weekends and holidays.
- Passion for the retail industry and customer engagement.
Retail Store Assistant Manager - E-commerce Focus
Posted 2 days ago
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Job Description
Responsibilities:
- Assist the Store Manager in overseeing daily store operations, ensuring efficiency and profitability.
- Spearhead the e-commerce fulfillment process, ensuring accurate and timely order picking, packing, and shipping.
- Manage online inventory levels and coordinate with the central e-commerce team to ensure product availability.
- Provide exceptional customer service to both in-store and online shoppers, addressing inquiries and resolving issues promptly.
- Train and mentor store associates on product knowledge, sales techniques, customer service standards, and e-commerce procedures.
- Manage visual merchandising standards for the store, ensuring products are displayed attractively and in line with brand guidelines, with a focus on digital integration.
- Support the implementation and management of in-store technology solutions that enhance the customer experience and streamline operations.
- Analyze sales data and customer feedback to identify trends and opportunities for improvement in both physical and online sales.
- Assist in achieving sales targets and key performance indicators (KPIs) for the store.
- Ensure compliance with all company policies, procedures, and safety regulations.
- Conduct regular inventory counts and manage stock control to minimize loss.
- Handle cash and credit card transactions accurately and securely.
- Contribute to local marketing initiatives to drive foot traffic and online engagement.
- Manage staff scheduling and ensure adequate coverage during peak periods.
- Act as a brand ambassador, promoting the company's values and commitment to customer satisfaction.
- Bachelor's degree in Business Administration, Marketing, or a related field, or equivalent work experience.
- Minimum of 3 years of experience in retail operations, with at least 1 year in a supervisory or assistant management role.
- Proven experience with e-commerce order fulfillment and online retail operations.
- Strong understanding of inventory management and stock control principles.
- Excellent customer service and communication skills.
- Proficiency in point-of-sale (POS) systems and basic computer skills (Microsoft Office Suite).
- Ability to manage and motivate a team.
- Strong organizational and problem-solving abilities.
- Adaptability and willingness to learn new technologies and processes.
- Passion for retail and a customer-centric mindset.
- Familiarity with digital marketing tools and social media engagement is a plus.
Assistant Store Manager
Posted 2 days ago
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Assistant Store Manager - Fashion Apparel
Posted 2 days ago
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Job Description
Assistant Retail Store Manager
Posted 2 days ago
Job Viewed
Job Description
Responsibilities:
- Assist the Store Manager in daily operations and staff management.
- Drive sales performance and achieve store targets.
- Provide exceptional customer service and build customer loyalty.
- Supervise and motivate sales associates, ensuring high performance.
- Assist with inventory management, including stock receiving and counts.
- Maintain visual merchandising standards and ensure product presentation is appealing.
- Handle customer inquiries, complaints, and feedback effectively.
- Ensure compliance with company policies and procedures.
- Support the Store Manager in training and developing staff.
- Contribute to a positive and productive team environment.
Qualifications:
- Minimum 2 years of experience in a retail environment, with at least 1 year in a supervisory or team leader role.
- Proven ability to assist in driving sales and providing excellent customer service.
- Good communication and interpersonal skills.
- Basic understanding of retail operations and inventory management.
- Ability to work collaboratively with a team.
- Flexibility to work various shifts, including weekends and holidays.
- Enthusiasm for the retail industry and customer satisfaction.
- High school diploma or equivalent required.
Entry-Level Retail Stock Associate
Posted 2 days ago
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Job Description
- Managing and organizing inventory records within our digital system.
- Processing incoming stock, ensuring accuracy against purchase orders.
- Preparing and packaging items for shipment to customers.
- Conducting regular inventory counts and reconciling discrepancies.
- Ensuring proper storage and handling of products to maintain quality.
- Monitoring stock levels and flagging items that are low or out of stock.
- Communicating effectively with suppliers and logistics partners regarding shipments.
- Assisting with online order fulfillment, ensuring accuracy and timeliness.
- Maintaining a clean and organized virtual workspace for inventory management.
- Identifying and reporting any damages or issues with inventory.
- Learning and adhering to company policies and procedures for stock management.
- Supporting the retail team with inventory-related tasks as needed.
Remote Online Retail Associate
Posted today
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Job Description
Responsibilities:
- Respond to customer inquiries via email, live chat, and phone in a timely and professional manner.
- Assist customers with product selection, order placement, and payment processing.
- Process online orders, including verification, packaging, and coordinating shipments.
- Handle customer returns and exchanges, ensuring adherence to company policies.
- Maintain accurate customer records and update order information in the e-commerce system.
- Provide product information and answer questions regarding features, benefits, and availability.
- Resolve customer complaints and issues with empathy and efficiency.
- Monitor website activity and customer feedback to identify areas for improvement.
- Contribute to maintaining the online store's product catalog and descriptions.
- Collaborate with the marketing team to support promotional activities.
- Achieve targets for customer satisfaction and order processing efficiency.
- Stay informed about product updates and company promotions.
- Assist with inventory checks and stock management tasks as needed.
- Identify and escalate complex customer issues to supervisors.
- Build positive relationships with customers to foster loyalty and repeat business.
Qualifications:
- Previous experience in customer service, retail, or e-commerce support is highly preferred.
- Excellent communication and interpersonal skills, with a friendly and helpful demeanor.
- Proficiency in using computers, internet browsers, and online communication tools.
- Experience with e-commerce platforms and CRM systems is a plus.
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks and prioritize effectively in a remote environment.
- High school diploma or equivalent; some college coursework is beneficial.
- A proactive attitude and a commitment to providing exceptional customer service.
- Must have a reliable internet connection and a quiet workspace.
- Adaptability and willingness to learn new processes and technologies.
This is a fantastic opportunity to join a thriving online retail business and develop your skills in a remote setting. If you are a customer-focused individual who enjoys helping people and is looking for a flexible work arrangement, we encourage you to apply. Become a valued member of our client's team, serving customers from Nha Trang, Khanh Hoa, VN .
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Remote Senior Retail Associate
Posted 1 day ago
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Remote Senior Retail Associate
Posted 1 day ago
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Job Description
Responsibilities:
- Deliver outstanding customer service across multiple digital platforms.
- Respond to customer inquiries promptly and professionally.
- Process customer orders accurately and efficiently.
- Troubleshoot and resolve customer complaints or issues.
- Maintain customer records and update databases.
- Collaborate with internal teams to address customer needs.
- Provide product information and recommendations.
- Contribute to team goals and performance metrics.
Qualifications:
- Previous experience in a customer service or retail role is highly desirable.
- Excellent verbal and written communication skills.
- Proficiency in digital communication tools and CRM systems.
- Strong problem-solving and decision-making abilities.
- Ability to work independently and manage time effectively in a remote setting.
- A customer-centric approach with a passion for service excellence.
- High school diploma or equivalent; Associate's or Bachelor's degree is a plus.
This is an exciting opportunity to be part of a forward-thinking company that values its employees and fosters a supportive remote work culture. Join us and make a significant impact on our customer relationships.
Retail Sales Associate
Posted today
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Job Description
Key Responsibilities encompass engaging with customers via chat, email, and phone to address inquiries, provide product information, and offer personalized recommendations. You will also be responsible for processing sales orders accurately, resolving customer issues and complaints with empathy and efficiency, maintaining up-to-date product knowledge, and contributing to sales targets through proactive engagement. Additionally, you will assist in identifying customer needs and relaying feedback to the product development team.
Required Qualifications include exceptional interpersonal and communication skills, a strong customer service orientation, and the ability to multitask effectively in a fast-paced virtual setting. Previous experience in retail sales or customer support is advantageous, but not mandatory, as comprehensive training will be provided. A reliable internet connection and a dedicated workspace are essential for success in this remote role. You should be comfortable using various digital communication tools and CRM systems. This is an unparalleled opportunity to be part of a forward-thinking company, delivering outstanding service to customers nationwide, with the unique benefit of being a remote position supporting our operations based in Da Nang, Da Nang, VN . Grow your sales acumen and customer service expertise with a company that values your contribution and offers a clear path for career advancement.