79 Store Worker jobs in Vietnam

Retail Store Assistant Manager

060000 Phan Thiet, Binh Thuan WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is seeking an enthusiastic and customer-focused Retail Store Assistant Manager to join their vibrant team in Phan Thiet, Binh Thuan, VN . This role is crucial in supporting the Store Manager to achieve sales targets, maintain exceptional customer service, and ensure the smooth day-to-day running of the store. You will be involved in various aspects of retail operations, including staff supervision, inventory management, visual merchandising, and customer engagement. The ideal candidate will have a passion for retail, strong leadership potential, and excellent communication skills. You will play a key role in creating a positive shopping experience for customers and a motivating environment for the sales team. Responsibilities include assisting with staff scheduling, training new employees, handling customer inquiries and complaints, and maintaining store presentation standards. You will also be responsible for opening and closing the store, processing transactions accurately, and ensuring the security of merchandise and cash. This position offers a great opportunity to develop your retail management career within a growing organization. You will work closely with the Store Manager to analyze sales performance, implement marketing initiatives, and contribute to the overall success of the store. Your ability to motivate and lead a team will be essential in driving sales and achieving store goals. This is a hands-on role requiring a proactive approach and a commitment to excellence in customer service.

Responsibilities:
  • Assist the Store Manager in all aspects of store operations.
  • Supervise and motivate the retail sales team.
  • Provide exceptional customer service and build customer loyalty.
  • Manage inventory levels and ensure accurate stock counts.
  • Implement visual merchandising strategies to enhance product display.
  • Handle customer complaints and resolve issues effectively.
  • Assist with staff training, development, and scheduling.
  • Ensure compliance with company policies and procedures.
  • Maintain store cleanliness and organization.
  • Drive sales performance and achieve store targets.

Qualifications:
  • Previous experience in a retail leadership or supervisory role.
  • Strong understanding of retail sales and customer service principles.
  • Excellent communication and interpersonal skills.
  • Ability to motivate and lead a team.
  • Good organizational and time management skills.
  • High school diploma or equivalent; Associate's or Bachelor's degree preferred.
  • Flexibility to work various shifts, including weekends and holidays.
  • Passion for the retail industry and customer engagement.
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Retail Store Assistant Manager - E-commerce Focus

81000 Bien Hoa, Dong Nai WhatJobs

Posted 2 days ago

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full-time
Our client is a rapidly growing retail brand looking for a motivated and tech-savvy Retail Store Assistant Manager to support our operations in Bien Hoa, Dong Nai, VN . This role has a strong emphasis on managing and optimizing our e-commerce fulfillment and in-store digital integration. The ideal candidate will possess excellent customer service skills, strong operational knowledge, and a keen interest in blending online and offline retail experiences. This position offers a fully remote work arrangement, allowing you to manage operations and strategize from anywhere.

Responsibilities:
  • Assist the Store Manager in overseeing daily store operations, ensuring efficiency and profitability.
  • Spearhead the e-commerce fulfillment process, ensuring accurate and timely order picking, packing, and shipping.
  • Manage online inventory levels and coordinate with the central e-commerce team to ensure product availability.
  • Provide exceptional customer service to both in-store and online shoppers, addressing inquiries and resolving issues promptly.
  • Train and mentor store associates on product knowledge, sales techniques, customer service standards, and e-commerce procedures.
  • Manage visual merchandising standards for the store, ensuring products are displayed attractively and in line with brand guidelines, with a focus on digital integration.
  • Support the implementation and management of in-store technology solutions that enhance the customer experience and streamline operations.
  • Analyze sales data and customer feedback to identify trends and opportunities for improvement in both physical and online sales.
  • Assist in achieving sales targets and key performance indicators (KPIs) for the store.
  • Ensure compliance with all company policies, procedures, and safety regulations.
  • Conduct regular inventory counts and manage stock control to minimize loss.
  • Handle cash and credit card transactions accurately and securely.
  • Contribute to local marketing initiatives to drive foot traffic and online engagement.
  • Manage staff scheduling and ensure adequate coverage during peak periods.
  • Act as a brand ambassador, promoting the company's values and commitment to customer satisfaction.
Qualifications:
  • Bachelor's degree in Business Administration, Marketing, or a related field, or equivalent work experience.
  • Minimum of 3 years of experience in retail operations, with at least 1 year in a supervisory or assistant management role.
  • Proven experience with e-commerce order fulfillment and online retail operations.
  • Strong understanding of inventory management and stock control principles.
  • Excellent customer service and communication skills.
  • Proficiency in point-of-sale (POS) systems and basic computer skills (Microsoft Office Suite).
  • Ability to manage and motivate a team.
  • Strong organizational and problem-solving abilities.
  • Adaptability and willingness to learn new technologies and processes.
  • Passion for retail and a customer-centric mindset.
  • Familiarity with digital marketing tools and social media engagement is a plus.
This is an excellent opportunity for a driven individual to play a key role in evolving our retail presence, bridging the gap between physical and digital shopping experiences.
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Assistant Store Manager

70000 Long Xuyen, An Giang WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client, a vibrant and expanding retail chain known for its customer-centric approach and high-quality products, is looking for an enthusiastic and capable Assistant Store Manager to join their team in Long Xuyen, An Giang, VN . This role is ideal for an ambitious individual with a passion for retail management and a drive to excel in a fast-paced environment. As an Assistant Store Manager, you will work closely with the Store Manager to oversee daily operations, ensuring exceptional customer service and driving sales performance. Your responsibilities will include managing inventory, implementing visual merchandising strategies, and training and developing a motivated sales team. You will also be responsible for opening and closing the store, handling cash management, and ensuring adherence to all company policies and procedures. The position requires a blend of on-site responsibilities, such as direct customer engagement and team supervision, and off-site, remote-accessible administrative tasks, making it a hybrid role. Key duties include analyzing sales data, creating staff schedules, and contributing to strategic planning for store growth. You will play a crucial role in fostering a positive and productive work environment, motivating staff to achieve sales targets and uphold brand standards. Qualifications include previous retail management experience, preferably in a supervisory capacity. Strong leadership, communication, and interpersonal skills are essential. A solid understanding of retail operations, inventory management, and customer relationship building is also required. Candidates should be proficient in basic computer applications, including POS systems and Microsoft Office Suite. The ability to work flexible hours, including weekends and holidays, is necessary. We are seeking individuals who are proactive, results-oriented, and possess a strong commitment to customer satisfaction. If you are ready to take on a challenging and rewarding role in the retail sector and contribute to our client's success, we encourage you to apply. This is a fantastic opportunity to grow your career in retail management.
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Assistant Store Manager - Fashion Apparel

97000 Long Xuyen, An Giang WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is recruiting for an enthusiastic and customer-focused Assistant Store Manager to support the management team in their **Long Xuyen, An Giang, VN** fashion retail location. This position is integral to ensuring exceptional customer experiences and driving sales performance within the store. You will work closely with the Store Manager to oversee daily operations, including opening and closing procedures, cash handling, and inventory management. Key responsibilities include assisting with visual merchandising to create an appealing store environment, providing product knowledge and sales training to sales associates, and ensuring high standards of customer service are consistently met. The Assistant Store Manager will also play a key role in motivating the sales team, fostering a positive and collaborative work atmosphere, and assisting with staff scheduling and performance feedback. A strong passion for fashion and an understanding of current retail trends are highly desirable. The ideal candidate will possess excellent interpersonal skills, a proactive attitude, and the ability to step into leadership when required. This role offers a fantastic opportunity for career growth within the retail sector, contributing to the success of our client's brand in **Long Xuyen, An Giang, VN**.
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Assistant Retail Store Manager

06000 Nam Dinh , Nam Dinh WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is looking for a motivated and customer-focused Assistant Retail Store Manager to support the Store Manager in operations at our busy location in Nam Dinh, Nam Dinh, VN . This role is an excellent stepping stone for individuals aspiring to move into retail management. You will play a vital role in assisting with staff supervision, sales generation, inventory management, and maintaining store standards to ensure a positive shopping experience for all customers. The ideal candidate will have a strong understanding of retail sales principles, excellent communication skills, and a proactive attitude towards achieving store objectives. You will work closely with the Store Manager to ensure the store runs smoothly and efficiently. Key responsibilities include coaching and mentoring sales associates, managing customer inquiries and resolving issues, assisting with visual merchandising, and participating in inventory control processes. You will also help ensure compliance with company policies and procedures. Our client offers a supportive work environment and opportunities for career advancement. We are looking for someone passionate about retail and dedicated to providing exceptional service. The ability to work effectively as part of a team and contribute to a positive store culture is essential. Experience in a retail environment, preferably in a supervisory or key holder role, is beneficial. You will gain valuable experience in all aspects of store management. This position requires flexibility in working hours, including weekends and holidays. A genuine interest in fashion or the specific products sold in the store would be an advantage. The successful candidate will be a quick learner, eager to develop their management skills, and committed to the success of the store. Come grow your retail career with us!

Responsibilities:
  • Assist the Store Manager in daily operations and staff management.
  • Drive sales performance and achieve store targets.
  • Provide exceptional customer service and build customer loyalty.
  • Supervise and motivate sales associates, ensuring high performance.
  • Assist with inventory management, including stock receiving and counts.
  • Maintain visual merchandising standards and ensure product presentation is appealing.
  • Handle customer inquiries, complaints, and feedback effectively.
  • Ensure compliance with company policies and procedures.
  • Support the Store Manager in training and developing staff.
  • Contribute to a positive and productive team environment.

Qualifications:
  • Minimum 2 years of experience in a retail environment, with at least 1 year in a supervisory or team leader role.
  • Proven ability to assist in driving sales and providing excellent customer service.
  • Good communication and interpersonal skills.
  • Basic understanding of retail operations and inventory management.
  • Ability to work collaboratively with a team.
  • Flexibility to work various shifts, including weekends and holidays.
  • Enthusiasm for the retail industry and customer satisfaction.
  • High school diploma or equivalent required.
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Entry-Level Retail Stock Associate

90000 Can Tho , Can Tho WhatJobs

Posted 2 days ago

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Job Description

part-time
Discover an exciting opportunity to kickstart your career in retail with our fully remote Entry-Level Retail Stock Associate position. While the work is remote, it involves managing inventory and ensuring product availability for our online customer base, requiring meticulous organization and proactive communication. This role is perfect for individuals who are detail-oriented, reliable, and seeking flexible work arrangements. You will play a vital role in maintaining the seamless operation of our virtual inventory and fulfilling customer orders efficiently. Your key responsibilities will include:
  • Managing and organizing inventory records within our digital system.
  • Processing incoming stock, ensuring accuracy against purchase orders.
  • Preparing and packaging items for shipment to customers.
  • Conducting regular inventory counts and reconciling discrepancies.
  • Ensuring proper storage and handling of products to maintain quality.
  • Monitoring stock levels and flagging items that are low or out of stock.
  • Communicating effectively with suppliers and logistics partners regarding shipments.
  • Assisting with online order fulfillment, ensuring accuracy and timeliness.
  • Maintaining a clean and organized virtual workspace for inventory management.
  • Identifying and reporting any damages or issues with inventory.
  • Learning and adhering to company policies and procedures for stock management.
  • Supporting the retail team with inventory-related tasks as needed.
We are looking for candidates with a strong sense of responsibility, excellent organizational skills, and a keen eye for detail. Basic computer literacy and familiarity with inventory management concepts are beneficial, but comprehensive training will be provided. You must have a reliable internet connection and the ability to work independently and manage your time effectively in a remote setting. Strong communication skills are essential for coordinating with internal teams and external partners. This is a fantastic opportunity to gain valuable experience in inventory management and logistics within the retail sector, all from the convenience of your home.
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Remote Online Retail Associate

65000 Nha Trang, Khanh Hoa WhatJobs

Posted today

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Job Description

full-time
Our client is seeking a dedicated and customer-oriented Remote Online Retail Associate to support their growing e-commerce operations. This position is entirely remote, allowing you to contribute to their success from the convenience of your home. You will be responsible for managing customer interactions, processing orders, and ensuring a seamless online shopping experience.

Responsibilities:
  • Respond to customer inquiries via email, live chat, and phone in a timely and professional manner.
  • Assist customers with product selection, order placement, and payment processing.
  • Process online orders, including verification, packaging, and coordinating shipments.
  • Handle customer returns and exchanges, ensuring adherence to company policies.
  • Maintain accurate customer records and update order information in the e-commerce system.
  • Provide product information and answer questions regarding features, benefits, and availability.
  • Resolve customer complaints and issues with empathy and efficiency.
  • Monitor website activity and customer feedback to identify areas for improvement.
  • Contribute to maintaining the online store's product catalog and descriptions.
  • Collaborate with the marketing team to support promotional activities.
  • Achieve targets for customer satisfaction and order processing efficiency.
  • Stay informed about product updates and company promotions.
  • Assist with inventory checks and stock management tasks as needed.
  • Identify and escalate complex customer issues to supervisors.
  • Build positive relationships with customers to foster loyalty and repeat business.

Qualifications:
  • Previous experience in customer service, retail, or e-commerce support is highly preferred.
  • Excellent communication and interpersonal skills, with a friendly and helpful demeanor.
  • Proficiency in using computers, internet browsers, and online communication tools.
  • Experience with e-commerce platforms and CRM systems is a plus.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple tasks and prioritize effectively in a remote environment.
  • High school diploma or equivalent; some college coursework is beneficial.
  • A proactive attitude and a commitment to providing exceptional customer service.
  • Must have a reliable internet connection and a quiet workspace.
  • Adaptability and willingness to learn new processes and technologies.

This is a fantastic opportunity to join a thriving online retail business and develop your skills in a remote setting. If you are a customer-focused individual who enjoys helping people and is looking for a flexible work arrangement, we encourage you to apply. Become a valued member of our client's team, serving customers from Nha Trang, Khanh Hoa, VN .
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Remote Senior Retail Associate

550000 Hoa Sơn WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client is seeking a highly motivated and experienced Remote Senior Retail Associate to join their dynamic team. This is a fully remote position, offering the flexibility to work from anywhere within Vietnam. As a Senior Retail Associate, you will be instrumental in providing exceptional customer service and support to our diverse clientele. Your primary responsibilities will include managing online customer inquiries via chat, email, and phone, resolving product-related issues, processing returns and exchanges efficiently, and maintaining accurate customer records. You will also be expected to identify customer needs and suggest appropriate products or services, upsell and cross-sell to maximize sales opportunities, and stay up-to-date with product knowledge and company policies. Collaboration with internal teams, including sales and logistics, will be crucial to ensure a seamless customer experience. We are looking for individuals with a proven track record in customer-facing roles, excellent communication and interpersonal skills, and a passion for delivering outstanding service. Proficiency in CRM software and basic troubleshooting skills are highly desirable. The ideal candidate will possess strong problem-solving abilities, a positive attitude, and the capacity to work independently while meeting performance targets. Join us and contribute to our client's mission of exceeding customer expectations in the virtual marketplace.
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Remote Senior Retail Associate

100000 An Cu, An Giang WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client is seeking a highly motivated and experienced Senior Retail Associate to join their dynamic team. This is a completely remote, customer-facing role that requires exceptional communication and problem-solving skills. You will be responsible for providing top-notch customer service, assisting clients with product inquiries, processing orders, and resolving any issues that may arise. Your primary goal will be to ensure a seamless and positive customer experience, driving client satisfaction and loyalty. This role involves managing customer interactions through various digital channels, including email, live chat, and phone support. You will also be expected to maintain detailed records of customer interactions and feedback. The ideal candidate will have a proven track record in customer service, preferably within the retail sector. Strong organizational skills and the ability to multitask effectively in a fast-paced, remote environment are crucial. Proficiency in using CRM software and other customer support tools is essential. We are looking for someone who is proactive, empathetic, and dedicated to exceeding customer expectations.
Responsibilities:
  • Deliver outstanding customer service across multiple digital platforms.
  • Respond to customer inquiries promptly and professionally.
  • Process customer orders accurately and efficiently.
  • Troubleshoot and resolve customer complaints or issues.
  • Maintain customer records and update databases.
  • Collaborate with internal teams to address customer needs.
  • Provide product information and recommendations.
  • Contribute to team goals and performance metrics.

Qualifications:
  • Previous experience in a customer service or retail role is highly desirable.
  • Excellent verbal and written communication skills.
  • Proficiency in digital communication tools and CRM systems.
  • Strong problem-solving and decision-making abilities.
  • Ability to work independently and manage time effectively in a remote setting.
  • A customer-centric approach with a passion for service excellence.
  • High school diploma or equivalent; Associate's or Bachelor's degree is a plus.

This is an exciting opportunity to be part of a forward-thinking company that values its employees and fosters a supportive remote work culture. Join us and make a significant impact on our customer relationships.
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Retail Sales Associate

550000 Hoa Sơn WhatJobs

Posted today

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part-time
Embark on an exciting remote career journey as a Retail Sales Associate! Our client, a renowned e-commerce platform, is looking for passionate and customer-focused individuals to join their fully remote sales team. This role offers the flexibility to work from anywhere, contributing to a vibrant online retail environment. You will be instrumental in driving sales, enhancing customer experience, and representing our client's brand with excellence.
Key Responsibilities encompass engaging with customers via chat, email, and phone to address inquiries, provide product information, and offer personalized recommendations. You will also be responsible for processing sales orders accurately, resolving customer issues and complaints with empathy and efficiency, maintaining up-to-date product knowledge, and contributing to sales targets through proactive engagement. Additionally, you will assist in identifying customer needs and relaying feedback to the product development team.
Required Qualifications include exceptional interpersonal and communication skills, a strong customer service orientation, and the ability to multitask effectively in a fast-paced virtual setting. Previous experience in retail sales or customer support is advantageous, but not mandatory, as comprehensive training will be provided. A reliable internet connection and a dedicated workspace are essential for success in this remote role. You should be comfortable using various digital communication tools and CRM systems. This is an unparalleled opportunity to be part of a forward-thinking company, delivering outstanding service to customers nationwide, with the unique benefit of being a remote position supporting our operations based in Da Nang, Da Nang, VN . Grow your sales acumen and customer service expertise with a company that values your contribution and offers a clear path for career advancement.
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