210 System Support jobs in Vietnam
System Administrator
Posted today
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Netcompany is one of Northern Europe’s most successful IT Companies with headquarter located in Denmark and other 17 offices around the world. Netcompany Viet Nam is the only office in Asia. Globally Netcompany employs 7000+ of the most skilled IT Consultants and Developers.
**Job Description**:
We seek an IT Operator for Netcompany Operations, here you will be part of an ambitious team with competent colleagues. Do you have experience within e.g., design and operation of Microsoft environments? Then you might be our new colleague.
As an IT Operator in Netcompany Operations you will be part of the daily operation and support of many different solutions. You will be part of projects where you will contribute with design, maintenance, optimizing, implementation, and handle incoming alarms from servers.
As a new employee in Netcompany many will experience a steep learning curve, that is why it is important that you desire to learn something new and seek new knowledge.
In summary, your daily work would be:
- Be part of the daily operation and support of many different solutions.
- Handle incoming alarms from servers.
- Provide with technical support for projects and deliveries.
- Work with the customers and the Operations organization such as Network, Storage teams, and Backup teams.
We like to see that you have experience with the following technologies:
- Windows Server
- Windows Domain Controllers
- Active Directory
- Powershell
- Linux servers (This would be an advantage but not a requirement)
- Furthermore, it will be an advantage if you are familiar with LoadBalancer, Azure Services and have concrete experience with system documentation and system migrations.
**Qualifications**:
Our new colleague is a team player with an interest in raising your own and your knowledge level. You will properly be updated on the latest technologies because you simply can’t help it. You need to be self-propelled, and not afraid to take on responsibility. You need to be structured and document all your work. In exchange we guarantee that you will be part of a central and professional unit in an ambitious company that strives to work with the latest technologies. We are a company that means it when we say we are making a difference.
In short, we imagine that you:
- Holding Bachelor's or Master's of engineering degree in computer science, software, computer engineering or related field
- ** Holding 1-8 years of experience from a similar role**; **Experienced with Windows Server, Windows Domain Controllers, Active Directory, Powershell, system documentation and system migrations**:
- ** Holding understanding at network fundamentals (e.g. having a DMZ for web and another zone for database)**:
- Experienced with Linux servers is a plus
- Are Familiar with LoadBalancer, Azure Services is a strong plus
- Are flexible and prepared to make an extra effort with your colleagues when it’s necessary
- Open towards and able to quickly learn new technologies
- ** Be fluent in English and have strong communicative skills, both orally and in writing.**
Additional Information
And other benefits that you would love:
- Clear Academy system and mentoring program to help you develop your career within Netcompany
- Performance appraisal twice a year to guarantee constructive feedbacks
- Professional Scandinavian working environment that values innovation, creativity and new ideas along with being supportive, fun and flexible
- Advanced technical solutions, agile culture and the opportunity to work with the latest technologies
- Attractive salary that is adjusted annually based on your performance along with an annual performance bonus
- Attractive Healthcare insurance program for you and your family
- Annual company trip
- Various training on trending technologies, best practices, and soft skills
- Management and leadership are accessible and encourage input from employees
- Working with a variety of clients and colleagues all over the world
- Social and sports activities hosted by Netcompany After Dark (Friday bar, go-kart, BBQ, escape room, football, badminton, table tennis etc.)
**#LI-QN1
(Hanoi) IT System Administrator
Posted today
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**Responsibilities**:
- Manage the server administration tasks (user/group, security rights, group rules, print services); investigate faults and warnings found in the event log; and monitor resources to ensure that systems architecture components work together seamlessly.
- Manage system health with the current management tools and address hardware problems as they occur; assist in the development, testing, and upkeep of new servers as needed.
- Uphold the necessary internal infrastructure, which includes servers, routers, switches, firewalls, printers, phones, security upgrades, and support for intranets, LANs, WANs, and network segments in addition to laptops and desktop PCs.
- Provide technical support as required and aid the help desk and other teams in troubleshooting to find the source of the issue.
- Conduct planned and regular audits of every system, including backups.
- Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly.
- Monitor system health using existing management tools and respond to hardware issues as they arise; help build, test, and maintain new servers when needed.
- Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates, support internet, intranet, LANs, WANs, and network segments.
- Assist the help desk and other teams with troubleshooting to identify root cause and provide technical support when needed.
- Perform routine and scheduled audits of all systems, including backups.
**Job Requirements**:
- Bachelor's degree in Computer Science, Information Technology, System Administration, or a related field.
- 3 years of network administration, or system administration experience.
- Working knowledge of virtualization, VMWare, or equivalent.
- Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery.
- System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus.
- Fluent in English, both oral and written.
- Strong analytical and problem-solving skills.
- Good communication skills.
**Job Locations**:
- Ha Noi
System Administrator (SQL/Oracle)
Posted 20 days ago
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Job Description
- Contribute in the design, development and implementation of Reporting solutions. li>Contribute in the Analysis of the Reporting business requirements.
- Maintain User Access
- Maintain Access Control
- Maintain Performance
- Establish environmental standards
- Work closely with current Spotfire admin.
- Implement Self-Service Strategy as: Administrator (setup and management) – will be performed in conjunction with current administrator End-user support.
Sales Support Executive (System)
Posted today
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(Mức lương: Thỏa thuận)
Support to set up and create Account for old/new Client on System
Processing orders on system and Reconciliation: Verifying orders, including customers' personal information and payment details; Receiving and processing purchase orders on system; Liaise with other departments to ensure timely deliveries; Issuing sales transaction invoices with accounting team
Processing orders with payment via Payoo: Verification of price & fees according to regulations
Processing orders on Ecommerce: Track, check to receive orders from customers buying online. Processing orders for delivery
Make sales reports and redemption reports for Sales Team or Client
Track orders running campaign, interact with related departments to collect acceptance data, provide accounting to perform payment reconciliation
After-sales services: Receive and support the internal handling of product
- related after providing to customers at customer's request. Problem solving for any issues might occur - cooperate/align with Sales before acting
Handle requests for other tasks as directed by Line management or Superior management
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
Quality work environment, flexibility, being innovative and rewarded for efforts.
Full paid in probation.
12 days annual leave, up to maximum 17 days.
Social insurance and Bao Viet Healthcare insurance.
Good chance to study and develop a career path stably
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
Minimum 03-04 years of experience at relevant positions; Proven work experience as a Sales administrator or Sales support agent
Hands on experience with CRM software, handle Order on system and MS Office (MS Excel in particular); Proficiency with word processing and spreadsheet software
Advanced knowledge of administrative recordkeeping
Familiarity with sales reports and sales records
Excellent organizational and multitasking skills
Ability to work under strict deadlines
Careful and detail-oriented
Honest and trustworthy
Honest communication, team player, comfortable dealing with middle management at large International and Vietnamese corporations if any
Basic English is required
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng
Trung cấp - Nghề
Không yêu cầu
Ict System & Database Administrator
Posted today
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(Mức lương: Thỏa thuận)
Duties and responsibilities include, but are not limited to:
- Be responsible for planning and system administration procedures
- Plan the system capacity to ensure for the long-term development on business strategic objectives.
- Assess risks and identify vulnerabilities of systems to analyze business impacts.
- Building the recovery plan to mitigate or prevent the disaster in order to ensure the business operations continuously.
- Managing the configurations, incidents and changes constantly to support for ICT governance.
- Building up the policies and procedures to create ICT resources for newcomers or disable all resources of terminated/resigned staffs to ensure the highest security of information systems
- Be responsible for operational administration:
- Managing user accounts, permissions and access rights as well as allocating ICT resources within approved policies and standards.
- Ensure the Confidentiality, Integrity and Availability of entire Corporation data on user’s computers, storages, databases as well as transferring data on network.
- Ensuring Corporation’s data to be monitored and audited strictly as well as implementing backup/restore procedure periodically.
- Cooperating with Vendors and internal teams to ensure the system implementation on time, on project and on budget.
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- Having chances to get attractive company bonus every month/year
- Company trip once a year + Joining party
- Salary and position is reviewed 1 time a year
- Bonus by individual ability and company’s performance.
- Social insurance, health insurance, unemployment insurance and other benefits
- Dynamic and sociable working environment.
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
Experienced in System and Database administrator at least 2 years.
Strong knowledge and experience of MS SQL, MySQL or similar database management systems.
Experience with virtualization and containerization (e.g., VMware, Hyper-V, Docker).
Must be able to obtain and maintain a government security clearance.
System and service monitoring solutions (Zabbix, Prometheus, Grafana, Opsgenie).
Understanding scripting skills.
Nice to have:
- Network skills. Good knowledge and experience in Networking and Security
- Nginx, HAProxy,
- Kafka
- Kubernetes
- AWS
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: CNTT - Phần Cứng,CNTT - Phần Mềm,Oracle,Quản Trị Hệ Thống
Trung cấp - Nghề
Không yêu cầu
IT Executive / System & Network Administrator
Posted today
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(Mức lương: Thỏa thuận)
Mô tả Công việc
JOB SUMMARY
- To be responsible for implement and maintain computer system, especially on Windows Active Directory, DNS, File Server. Performing routine backup-recovery of systems.
- Manage network system, do health check regularly and build or replace network devices if required.
- Responsibility for documenting the system.
- Troubleshooting any reported problems.
- Co-work with PAP colleagues to deploy projects of System & Network if required.
IT SYSTEM & NETWORK ADMINISTRATION SYSTEM
- Manage & maintain Firewall & Cisco router, network device, LAN & WAN
- Manage Mail server (Mail Enable & MS Exchange Online) and servers's services (DNS, File Server, WSUS, AD, Trend Micro)
- Manage Database Server (SQL Server) & Web server (Win 2k8, 2k12, 2k19)
- Manage IP Phone system: Elastix, Virtual PBX
- Manage CCTV System
- Monitor system performance and implements performance tuning.
- Perform troubleshooting analysis of servers, and associated systems.
- Manage and monitor backup/ recovery, capacity planning and system performances.
- Co-work with PAP colleagues to deploy projects of system & network
IT SERVICE DESK
- Provide a qualified level of technical support.
- Contact with supplier/vendor/ISP to make sure the network between sites running smoothly and have backup solution for incident (BCP).
- Support & training users about basic computer skills & incident guideline for self-solving problem.
- Manage hardware inventory list and software resources.
Other duties & responsibilities may be required and/or assigned as necessary.
REPORTING LINE: Finance & Human Resources Manager
WORKING PLACE: SaiGon Trade Center, 704-705 Ton Duc Thang Street, Ben Nghe Ward, District 1, HCMC
**Chức vụ**: Nhân viên/Chuyên viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
Laptop
Chế độ bảo hiểm
Du Lịch
Du lịch nước ngoài
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Công tác phí
Nghỉ phép năm
**Yêu cầu bằng cấp (tối thiểu)**: Cao Đẳng
**Yêu cầu công việc**:
Yêu Cầu Công Việc
QUALIFICATIONS
- Minimum 3 years' experience in installing, set up, and helpdesk.
- Certifications: CCNA (will be advantage).
- Good experienced in VMware ESXi, Cisco devices, Firewall, Windows Server, Exchange, DNS, DHCP, Trend Micro and File sharing, Linux.
- Bachelor's Degree in Computer Science, Computer Engineering or related field.
- Strong background in network and security administration.
- Have acknowledged on SQL database, programming languages such as C#, VB.Net, javascript,. is a plus.
- Good command of English (reading, writting and speaking).
- Good interpersonal, communication and problem-solving skills.
- Willingness to work outside normal business hours.
- Ability to learn new IT technology; self-study, research for solution is a must.
- Punctuality.
- Team player.
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: CNTT - Phần Cứng,Quản Trị Hệ Thống,Quản Trị Mạng
Cao Đẳng
Không yêu cầu
IT Staff (Help Desk) - Distric 1 - Hcmc
Posted today
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(Mức lương: 8 - 10 triệu VNĐ)
2.4.1 Ensure that activities related to network, computer, server systems, IT devices of company is controlled, solved timely and aligned with regulation:
- Give assist timely to relevant persons to make business activities uninterrupted.
- Manage internal network of company.
- Manage server, network systems, PC/Laptop, data center.
- Manager other IT devices of company.
- Keep technical documents of device in good condition.
- Solve problems of server, LAN/WAN, PC/Laptop, Data center.
- Maintain, improve device periodically.
- Propose maintain solutions, improving systems, considering agencies as requirement.
2.4.2 Ensure that Handheld device will be managed as regulation.
2.4.3 Other tasks/jobs from Finance Accounting & Service Manager.
- Documents updated, filed, managed and kept in safe, good condition.
- Reports and tasks finished timely and exactly.
**Chức vụ**: Thực Tập Sinh
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- Chế độ bảo hiểm
- Phụ cấp
- Đồng phục
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Nghỉ phép năm
**Yêu cầu bằng cấp (tối thiểu)**: Cao Đẳng
**Yêu cầu công việc**:
1. Competence requirement:
- Fluent to communicate in English.
- Experience in solving softwares/hardwares problems.
- Have knowledge about SQL software is priority
- Have knowledge about SAP ERP software is priority.
- Have knowledge about Distributor Management System is priority.
2. Age / Gender / Personality:
- Male aged from 23and over.
- Integrity and honesty, highly self-confidence is required.
- Confidentiality is required.
- Service - spirit is required, responsibility, professional, hard working.
- Positive thinking, attitude, Observant, analyze, organize and coordinate work efficiently.
- Work independently and effectively toward.
- Strong commitment to business ethics.
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,CNTT - Phần Cứng,IT Helpdesk,IT Support
Cao Đẳng
Không yêu cầu
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Technical Support
Posted today
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(Mức lương: Thỏa thuận)
- Handling Tickets, Inquiries, Checking Monitoring & Alarming
- Restart and Repair Processing of Correction Service
- Evaluation of Monthly Reports
- Coordinate with L2 team
- On-boarding new customers (interface.) and customer handbook.
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
13th-month bonus + yearly performance bonus + annual salary appraisal
Premium health insurance for employee + 2 family members
16+ days of paid leave per year
**Yêu cầu bằng cấp (tối thiểu)**: Đại Học
**Yêu cầu công việc**:
**Qualifications**:
- Bachelor's degree in Computer Science/ Data Science/ IT/ Business Administrator/ Geodesy/ Mapping/ Physics
- Service Operation / Software Support / Application Support + Ticket System Management: 1, 2 years experience (Ticketing, Customer Supplier (B2B) Communication)
- Database knowledge
- Experience with one of following platforms is preferable Grafana, Icinga Zabbix, Influx
- Experience in documentation is preferable
- English communications skills at business level
- Be proactive, Be able to self study, Be able to lead others and lead yourself
- Nice to have Process knowledge experience such as ISO 2000
Why BOSCH?
Because we don't just follow trends, we create them.
Because together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work.
Benefits and Career Opportunities
- Working in one of the Best Places to Work in Vietnam
- Join a dynamic and fast growing global company (English-speaking environment)
- 13th-month salary bonus + attractive performance bonus (you'll love it!) + annual performance appraisal
- 100% monthly basic salary and mandatory social insurances in 2-month probation
- Onsite opportunities: short-term and long-term assignments
- 15+ days of annual leave + 1 day of birthday leave
- Premium health insurance for employee and 02 family members
- Flexible working time
- Lunch and parking allowance
- Various training on hot-trend technologies/ foreign language (English/Chinese/Japanese) and soft-skills
- Fitness & sport activities: football, badminton, yoga, Aerobic
- Free in-house entertainment facilities and snack
- Join in various team building, company trip, year-end party, tech talks and a lot of charity events
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: CNTT - Phần Cứng,Cơ Điện,Quản Trị Mạng,Tự Động Hóa
Đại Học
Không yêu cầu
Technical Support Specialist
Posted today
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Job Description
Key Responsibilities:
- Respond to customer inquiries and support requests via phone, email, and chat.
- Diagnose and troubleshoot hardware, software, and network issues.
- Guide customers through step-by-step solutions to resolve technical problems.
- Escalate unresolved issues to appropriate internal teams or specialists.
- Document all customer interactions and technical issues accurately in the ticketing system.
- Create and maintain knowledge base articles and FAQs to assist customers and internal teams.
- Provide feedback on product issues and potential improvements to the development team.
- Follow standard procedures for issue resolution and escalation.
- Ensure a high level of customer satisfaction by providing prompt, accurate, and friendly support.
- Participate in team meetings and training sessions to enhance technical skills and product knowledge.
- Adhere to service level agreements (SLAs) for response and resolution times.
- Proven experience in a technical support or customer service role.
- Strong knowledge of computer hardware, software applications, operating systems (Windows, macOS), and basic networking concepts.
- Excellent problem-solving and diagnostic skills.
- Exceptional communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
- Patience and a customer-centric approach.
- Ability to multitask and manage time effectively.
- Familiarity with ticketing systems (e.g., Zendesk, Jira Service Desk) is a plus.
- High school diploma or equivalent; technical certifications or associate's degree preferred.
- Good understanding of local customer needs and common technical issues in the **Bien Hoa, Dong Nai, VN** area.
Technical Support Specialist
Posted today
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Job Description
Qualifications:
- High school diploma or equivalent; Associate's or Bachelor's degree in Computer Science, IT, or a related field is preferred.
- Minimum of 2 years of experience in technical support or a similar IT role.
- Proficiency in troubleshooting common hardware, software, and network issues.
- Experience with operating systems (Windows, macOS) and standard business applications.
- Familiarity with ticketing systems and remote support tools.
- Excellent problem-solving and analytical skills.
- Strong customer service and communication skills (verbal and written).
- Ability to explain technical concepts clearly to non-technical users.
- Patience and a calm demeanor when dealing with frustrated users.
- Team player mentality with the ability to work independently.