216 Technical Admin jobs in Vietnam
Oracle Database Admin (System Admin, Technical
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- Tầng 3 và tầng 11, Tòa nhà TNR, số 180-192 Nguyễn Công Trứ, Phường Nguyễn Thái Bình, District 1, Ho Chi Minh- At office- Posted 8 hours ago- Skills:
- Oracle
Linux
Database
**Top 3 reasons to join us**:
- Professional working environment, foreign language
- Knowlegde in Securities/Finance/Bank progamming
- Oppornities to learn about Securities Market
**Job description**:
- Allocating system storage and planning storage requirements for the database system
- Enrolling users and maintaining system security
- Ensuring compliance with database vendor license agreement
- Controlling and monitoring user access to the database
- Monitoring and optimizing the performance of the database
- Planning for backup and recovery of database information
- Maintaining archived data
- Backing up and restoring databases
- Contacting database vendor for technical support
- Generating various reports by querying from database as per need
- Managing and monitoring data replication
- Acting as liaison with users.
**Your skills and experience**:
- Graduated university about IT
- 2+ years of experience about DB (Oracle, MySQL, PostGresql, Couchbase,)
- 2+ years of experience about system (Unix, Linux,)
- Has DBA certification such as Oracle OCA, OCP, OCM, DB2, MySQL, MCSA, MCSE Data Platform,.
- Ability to read and understand English technical documents correctly
- Ablility to good in teamwork
- Has work organization skills, keep calm to handle and solve problems in case of "Data Disaster"
- Dynamic, enthusiastic, not afraid of difficulties
- Honest, careful, accurate
- Ability to research independently, make timely decisions.
**Why you'll love working here**:
- We're hiring the talent employees to develop our team:
- Good job & true friend
- Dedicated guide from the colleague
- Bonus Tet Holiday, KPIs (Average 2-10 months/year), others follow company benefits
- Join the training course, improve job skills, knowledge about the securities market
- Ability to read and understand English technical documents correctly
- Ablility to good in teamwork
- Has work organization skills, keep calm to handle and solve problems in case of "Data Disaster"
- Dynamic, enthusiastic, not afraid of difficulties
- Honest, careful, accurate
- Ability to research independently, make timely decisions.
**Công ty Cổ phần Chứng khoán KIS Việt Nam**:
Công ty Cổ phần Chứng khoán KIS Việt Nam
- Company type
- IT Product
- Company size
- 151-300 employees
- Country
- Vietnam- Working days
- Monday - Friday
- Overtime policy
- No OT
Office Manager - Administrative Support
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Responsibilities:
- Manage and maintain office supplies and equipment inventory.
- Coordinate and schedule meetings, appointments, and travel arrangements for staff.
- Handle incoming and outgoing mail and correspondence.
- Manage the company's calendar and ensure important dates are noted.
- Provide administrative support to the executive team and other staff members.
- Assist with the preparation of reports, presentations, and other documents.
- Maintain organized filing systems, both physical and digital.
- Coordinate office maintenance and ensure a clean and safe working environment (virtually managed).
- Screen and direct phone calls and emails to the appropriate personnel.
- Assist with onboarding new employees by preparing necessary documentation and resources.
- Manage vendor relationships for office-related services.
- Ensure adherence to company policies and administrative procedures.
- High school diploma or equivalent; Associate's or Bachelor's degree preferred.
- Minimum of 3 years of experience in office administration or a similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
- Excellent organizational and time management skills.
- Strong written and verbal communication skills.
- Ability to multitask and prioritize tasks effectively.
- Discretion and confidentiality in handling sensitive information.
- Proactive approach to problem-solving and task completion.
- Ability to work independently and manage workload in a remote setting.
- Familiarity with virtual collaboration tools (e.g., Zoom, Slack, Microsoft Teams).
Technical Support
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(Mức lương: 10 - 15 triệu VNĐ)
- Installing and configuring & maintenance computer hardware operating systems (servers, routers, switch, computers, laptops, printers, etc.
- In charge of security of all systems especially internal data storage, manage back up data
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults, installing antivirus protection, fixing network faults, etc.
- Daily admin and monitoring of network use, technical support for people using the network
- Controlling Internet systems, office appliances and machines
- Planning future improvements, suggesting IT upgrade solutions to Managers
- Providing support, including other documentary and technical supports
- Other tasks as assigned by Managers
**Chức vụ**: Nhân viên/Chuyên viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- 13th month salary.
- Annual salary review
- Dedicated budget for staff training: technical, soft skills, English, Korean classes.
- Provide Travel Expense for work
- We pay health and social insurance.
- We pay PIT
- Birthday gift
- Marriage Gift
- Baby born Gift
- Holiday and Tet Gift
- Funeral support
- 12 days of annual leave + 1 days of Establishment Ceremony Date + 2 days of Refresh Leave for 1 year joined
- We provide yearly health check-ups with International Hospital.
- Team Building activities:
- Annual outdoor Team building
- Monthly birthday Party
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
- Male
- College/University Degree in IT.
- Experience at least 1- 3 years in IT System Management and familiar with all IT things,
- Fresher will be also accepted with good technical skill and/or system certificates
- Experience or understanding of Cisco, Fortinet networking products (CCNA certification level is a plus).
- Must understand most of the following OS: Windows server, Linux/Unix (obligation) including practical experience in a corporate environment serving customers.
- Strong customer facing experience.
- English Communication. Able to explain technical problems in a simple way.
- Team player, flexible attitude and reliable
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: CNTT - Phần Cứng,Cơ Điện,Quản Trị Mạng,Tự Động Hóa
Trung cấp - Nghề
Không yêu cầu
Technical Support Specialist
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Responsibilities:
- Provide first-level technical support to end-users for hardware, software, and network issues.
- Diagnose and resolve technical problems efficiently and effectively.
- Install, configure, and maintain computer hardware, software, and peripherals.
- Guide users through troubleshooting steps via phone, email, or in-person.
- Document all support activities, resolutions, and user feedback in a ticketing system.
- Escalate unresolved issues to senior IT staff or relevant departments.
- Assist in managing IT inventory and asset tracking.
- Contribute to the creation and maintenance of IT support documentation and FAQs.
- Adhere to IT policies and procedures for system security and data protection.
- Proven experience in a technical support or IT helpdesk role.
- Solid understanding of computer hardware, operating systems (Windows, macOS), and common software applications.
- Familiarity with networking concepts (TCP/IP, DNS, DHCP).
- Excellent troubleshooting and problem-solving skills.
- Strong customer service and communication skills.
- Ability to explain technical issues to non-technical users.
- Experience with ticketing systems is a plus.
- Relevant IT certifications (e.g., CompTIA A+) are advantageous.
- High school diploma or equivalent required; Associate's or Bachelor's degree in IT or a related field is preferred.
Technical Support Specialist
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Key responsibilities include responding to customer inquiries via phone, email, and chat in a professional and efficient manner. You will diagnose and resolve technical problems related to our products or services, document support interactions, and maintain a knowledge base of common issues and solutions. This position requires the ability to explain technical concepts clearly to non-technical users.
The Technical Support Specialist will work collaboratively with other support team members and engineering departments to identify recurring issues and contribute to product improvements. You will be expected to stay updated on product knowledge and technical advancements. This role demands strong problem-solving skills, the ability to multitask, and a commitment to providing exceptional customer service. If you are a tech-savvy individual with a passion for helping others and thrive in a remote work environment, this is an excellent opportunity to join our supportive and dynamic team.
Technical Support Engineer
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Technical Support Lead
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Responsibilities:
- Lead and mentor a team of technical support specialists, fostering a positive and productive work environment.
- Oversee the day-to-day operations of the technical support department.
- Develop and implement efficient support processes and workflows.
- Ensure timely and accurate resolution of customer technical issues across multiple channels.
- Train and onboard new support team members, providing ongoing coaching and performance feedback.
- Monitor support metrics and KPIs, identifying areas for improvement.
- Analyze customer feedback and support trends to identify product or service enhancements.
- Collaborate with engineering and product teams to escalate and resolve complex technical problems.
- Maintain and update the knowledge base with accurate and relevant support information.
- Act as a point of escalation for complex customer issues.
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Minimum of 5 years of experience in technical support or customer service, with at least 2 years in a leadership or supervisory role.
- Proven experience managing remote support teams.
- Strong technical aptitude and ability to troubleshoot software and hardware issues.
- Excellent communication, interpersonal, and problem-solving skills.
- Proficiency with helpdesk software and ticketing systems (e.g., Zendesk, ServiceNow).
- Knowledge of CRM systems is a plus.
- Ability to effectively manage time and prioritize tasks in a fast-paced environment.
- Experience in developing training materials and conducting team training.
- Customer-centric mindset with a commitment to delivering exceptional service.
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Technical Support Specialist
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Key Responsibilities:
- Provide first-level technical support via phone, email, and chat to end-users.
- Diagnose and resolve hardware, software, and network issues efficiently.
- Guide users through step-by-step solutions for technical problems.
- Escalate complex issues to higher-level support teams when necessary.
- Maintain accurate records of customer interactions, issues, and resolutions in the ticketing system.
- Create and update knowledge base articles and FAQs to assist users.
- Install, configure, and troubleshoot software applications and operating systems.
- Assist with hardware setup, maintenance, and repair.
- Identify trends in customer issues and provide feedback to development teams for product improvement.
- Ensure timely and effective resolution of customer support requests.
- Adhere to established service level agreements (SLAs) for response and resolution times.
- Provide remote assistance to users, utilizing remote desktop tools.
- Stay up-to-date with product knowledge and technical advancements.
- Contribute to a positive and collaborative team environment.
- Proactively identify opportunities to improve the customer support process.
Qualifications:
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
- Minimum of 2 years of experience in technical support or a similar customer-facing IT role.
- Strong knowledge of operating systems (Windows, macOS, Linux).
- Familiarity with common software applications and productivity suites.
- Excellent troubleshooting and problem-solving skills.
- Exceptional communication and interpersonal skills, with a patient and empathetic approach.
- Ability to explain technical concepts clearly to non-technical users.
- Experience with remote support tools (e.g., TeamViewer, AnyDesk).
- Knowledge of basic networking concepts (TCP/IP, DNS, DHCP).
- Ability to work independently and manage time effectively in a remote setting.
- Customer service orientation and a commitment to user satisfaction.
- Ability to multitask and manage multiple support tickets simultaneously.
- Relevant certifications (e.g., CompTIA A+, ITIL) are a plus.
Technical Support Specialist
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Technical Support Specialist
Posted today
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