331 Technical Community jobs in Vietnam

Online Community Support Specialist (Remote)

57000 Nha Trang, Khanh Hoa WhatJobs

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full-time
Our client is seeking a compassionate and dedicated Online Community Support Specialist to foster a positive and engaging environment for their users. This fully remote role is central to building strong relationships and providing exceptional support to their online community members. You will be responsible for moderating online forums, social media groups, and other community platforms, ensuring adherence to community guidelines and fostering constructive discussions. You will actively engage with community members, responding to questions, addressing concerns, and providing helpful information. Identifying and escalating user issues to the appropriate departments for resolution will be a critical function. You will also play a key role in gathering community feedback, identifying trends, and reporting insights to the product and support teams to drive improvements. Creating engaging content, such as FAQs, helpful tips, and discussion prompts, to encourage interaction and community growth is also part of this role. You will monitor community sentiment and proactively address any negative trends. A passion for community building and excellent interpersonal skills are essential. Prior experience in community management, customer support, or social media engagement is highly desirable. Strong written and verbal communication skills, empathy, and a patient demeanor are required. Familiarity with various online community platforms and social media tools is a plus. You should be highly organized, proactive, and able to work independently in a remote setting. This is a rewarding opportunity to make a tangible difference in the lives of users and contribute to the success of a vibrant online community.
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Hcmc - Technical Writer

Ho Chi Minh City amaris

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Job description
ABOUT THE JOB
Work deep dive with SQL for data analytics and reporting
Responsible for carrying out data usage and security policies as determined through enterprise data governance initiatives
Work closely with development/systems administration team and third parties to design, validate, and manage the implementation of the solutions to requirements
ABOUT YOU
Academic degree, preferably in IT or technical areas
QA/QC background with proven experience in database management and documentation
Proven experience in business analysis and data analytics
Business-oriented mindset with solid knowledge and experience in SQL or other data analytic tools
Strong communication and collaboration skills
Good command of English
Experience in programming and data modeling is a plus
Experience in Finance - Banking or Insurance domain projects is added advantage
Familiar with Agle/Scrum methodology is a big plus
EQUAL OPPORTUNITY

Who are we?
Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 6000 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.

**Brief Call**: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!

Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!

**Case study**: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.

We look forward to meeting you!
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Remote Automotive Technical Writer

950000 Rach Gia, Kien Giang WhatJobs

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full-time
Our client, a leader in automotive innovation, is seeking a skilled and detail-oriented Remote Automotive Technical Writer to create clear, concise, and accurate technical documentation for our cutting-edge products. This fully remote position is crucial for ensuring our customers and internal teams have the information they need. The Remote Automotive Technical Writer will be responsible for producing a variety of technical documents, including owner's manuals, service guides, technical specifications, and online help content. You will work closely with engineering, product management, and support teams to gather information and ensure the technical accuracy and usability of all documentation. Key responsibilities include translating complex technical information into easily understandable language, developing diagrams and illustrations, and managing the documentation lifecycle, including revisions and updates. The ideal candidate will have a strong background in technical writing, with a demonstrated passion for and understanding of the automotive industry. Excellent writing, editing, and proofreading skills are essential, along with experience using documentation tools and content management systems. Familiarity with automotive systems, components, and technologies is highly advantageous. We are looking for a proactive individual who can work independently, manage multiple projects, and meet tight deadlines in a remote setting. Your ability to convey technical concepts effectively will directly impact user satisfaction and product adoption.
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Community Manager

Hanoi, Hanoi ICETEA LABS

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**Mô tả công việc**:
(Mức lương: Đến 10 triệu VNĐ)
- Structuring, managing and growing our community via Telegram/Facebook/Twitter
- Designing and implementing incentive programs to promote engagement and growth with existing and potential networks
- Taking care of the program finances
- Coordinating interdepartmental cooperation between the Angels and the Icetea team (including BD, collecting leads, market research, data requests, etc.)
- Managing social network pages of the Company

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Competitive salary range (8-10M)
- Labor Contract and Social Insurance according to Vietnamese Law
- 12 annual leaves and other holidays as regulated by the State
- 13th month salary
- Attractive bonus policy (annual performance and salary review, project bonus, holiday and birthday bonus.)
- Latest equipment and devices
- Periodic health check and premium insurance package
- Learning and Development space for training courses and self-learning
- Recreation space, team building, sports, esports, unlimited parties
- A buzzing space full of globally influential technical founders and business establishing experts
- Working time: Monday to Friday (9:00 AM - 6:00 PM); Lunch time: 12:00 PM - 1:00 PM

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:
This job does not hire foreigners
- At least 1 year of professional experience in community management,and/or other relevant experience
- Proven track record in managing and engaging communities via Telegram or similar channels
- Experiences in managing community bots will be a huge plus
- Ability to handle a high pace and many moving parts at once
- Professional working English competency

Nice-to-have:

- Knowledge and interest in the world of coin, cryptocurrency and blockchain
- International background and ability to speak other languages is a
definite plus

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Quản Trị Thương Hiệu (Branding),Truyền Thông/Báo Chí,Truyền Thông/PR

Trung cấp - Nghề
Không yêu cầu
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Events and Community Manager

520000 My Tho, Tien Giang WhatJobs

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full-time
Our client, a dynamic organization in the leisure and sports sector, is seeking an energetic and organized Events and Community Manager. This role is based in My Tho, Tien Giang, VN and offers a hybrid work arrangement, combining remote flexibility with essential in-person collaboration. You will be responsible for planning, coordinating, and executing a variety of engaging events, from local sports leagues to community wellness programs. Your primary goal will be to foster a vibrant and connected community around our brand, increasing participation and engagement. Key responsibilities include developing event concepts, managing budgets, securing venues and vendors, and overseeing event logistics from start to finish. You will also be tasked with building and maintaining relationships with community stakeholders, sponsors, and volunteers. This role requires excellent interpersonal and communication skills, a creative approach to problem-solving, and the ability to manage multiple projects simultaneously. You should have a strong understanding of event planning principles and a passion for sports and recreation. The ideal candidate will be proactive in identifying new opportunities to engage the community and enhance the overall experience of our members. Experience with social media management for event promotion and community building is a significant plus. You will also be involved in post-event analysis, gathering feedback, and reporting on event success. This position requires a candidate who can work both independently on remote tasks and collaboratively in a team environment during on-site meetings and event execution. A flexible attitude and a willingness to adapt to changing priorities are essential. If you are passionate about bringing people together and creating memorable experiences within the leisure and sports domain, this is an exciting opportunity. Join us in fostering a thriving community and promoting active lifestyles.
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Social Media Community Manager

10000 An Cu, An Giang WhatJobs

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full-time
Our client is seeking an energetic and engaging Social Media Community Manager to join their marketing team in **Hanoi, Hanoi, VN**. This hybrid role offers the opportunity to connect with our online community, foster brand engagement, and manage our social media presence across various platforms. The ideal candidate is a natural communicator with a passion for social media trends and community building.

As a Social Media Community Manager, you will be responsible for developing and executing our social media strategy, creating compelling content, monitoring online conversations, and interacting with our audience. You will play a key role in building brand awareness, driving engagement, and fostering a loyal online community. This position requires creativity, excellent communication skills, and a proactive approach to community management.

Key responsibilities:
  • Develop and implement a comprehensive social media strategy aligned with marketing objectives.
  • Create, curate, and schedule engaging content across all social media platforms (e.g., Facebook, Instagram, Twitter, LinkedIn, TikTok).
  • Monitor social media channels for mentions of the brand, relevant industry news, and competitor activity.
  • Respond to comments, messages, and inquiries from the community in a timely and professional manner.
  • Engage with followers, build relationships, and foster a positive and interactive community environment.
  • Identify and engage with influencers and brand advocates.
  • Track and analyze social media performance metrics, providing regular reports on engagement, reach, and sentiment.
  • Collaborate with the marketing team to develop integrated campaigns.
  • Stay up-to-date with the latest social media trends, tools, and best practices.
  • Manage social media advertising campaigns and optimize performance.
  • Develop and maintain a consistent brand voice and tone across all social media communications.
  • Handle customer service inquiries and escalate issues when necessary.

Required qualifications:
  • Bachelor's degree in Marketing, Communications, Journalism, or a related field.
  • Minimum of 3 years of experience in social media management and community engagement.
  • Proven ability to create engaging and high-quality content for social media.
  • Strong understanding of various social media platforms and their respective audiences.
  • Excellent written and verbal communication skills, with a knack for creative copywriting.
  • Experience with social media management tools (e.g., Hootsuite, Buffer) and analytics platforms.
  • Ability to analyze data and translate insights into actionable strategies.
  • Customer-centric mindset with strong interpersonal and problem-solving skills.
  • Ability to work independently and collaboratively in a team environment.
  • Passion for social media and digital marketing trends.
  • Experience in community management for brands or organizations is highly desirable.

Join our client and become the voice of our brand online. If you are a creative and community-focused marketer, we encourage you to apply.
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Remote Senior Community Manager

100000 An Cu, An Giang WhatJobs

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Job Description

full-time
Our client is looking for a passionate and experienced Senior Community Manager to foster and grow vibrant online communities. This is a fully remote position, offering the flexibility to work from anywhere. You will be responsible for engaging with community members, developing and implementing community strategies, moderating discussions, and creating a positive and supportive environment. The ideal candidate will have a strong understanding of social media platforms, community building principles, and excellent communication and interpersonal skills.

Key responsibilities include: developing and executing community engagement strategies to drive participation and growth; creating and curating engaging content for community platforms; moderating online discussions and ensuring a respectful and inclusive environment; responding to community inquiries and feedback in a timely and professional manner; organizing and hosting online events, Q&A sessions, and webinars; identifying and nurturing community advocates and influencers; analyzing community metrics and reporting on engagement levels and sentiment; collaborating with marketing and product teams to align community initiatives with broader business goals; and staying up-to-date with community management best practices and emerging trends. The successful candidate will possess a Bachelor's degree in Marketing, Communications, Sociology, or a related field. A minimum of 5 years of experience in community management, social media marketing, or a related role is required. Proven experience in building and managing online communities across various platforms (e.g., forums, social media groups, Discord) is essential. Excellent written and verbal communication skills, with a talent for creating compelling content, are a must. Strong understanding of social media analytics and community management tools is beneficial. Empathy, patience, and a genuine passion for connecting with people are crucial for this role. If you are a skilled community builder looking for a rewarding remote opportunity, we encourage you to apply.
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Remote Senior Community Manager

65000 Nha Trang, Khanh Hoa WhatJobs

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full-time
Our client is looking for an experienced and passionate Senior Community Manager to build and nurture vibrant online communities for their various projects. This is a fully remote position, allowing you to work from anywhere. You will be the primary voice and advocate for our online presence, fostering engagement, managing discussions, and ensuring a positive and supportive environment for all members. Your role will be crucial in shaping brand perception, gathering user feedback, and driving community growth.

Key responsibilities include:
  • Developing and implementing community engagement strategies to foster interaction and build brand loyalty.
  • Creating and curating engaging content across various social media platforms and community forums.
  • Monitoring online conversations, responding to comments and questions in a timely and professional manner.
  • Moderating discussions, enforcing community guidelines, and resolving conflicts effectively.
  • Organizing and promoting online events, Q&A sessions, and other community initiatives.
  • Analyzing community metrics and user feedback to identify trends and areas for improvement.
  • Collaborating with marketing and product teams to align community efforts with business objectives.
  • Identifying and engaging with key community influencers and advocates.
  • Managing user-generated content and encouraging participation.
  • Reporting on community health, engagement levels, and key performance indicators.

The ideal candidate will possess a Bachelor's degree in Marketing, Communications, Sociology, or a related field, with a minimum of 5 years of experience in community management, social media management, or a similar role. Proven experience in building and scaling online communities is essential. Excellent written and verbal communication skills, a deep understanding of social media platforms and community management tools, and a passion for building relationships are required. The ability to work autonomously, manage multiple projects, and adapt to a fast-paced, remote work environment is crucial. If you are a proactive communicator, a natural connector, and skilled at creating engaging online experiences, this remote role in Nha Trang, Khanh Hoa, VN (or anywhere!) is perfect for you. Help us build thriving communities from the ground up, entirely from your home office.
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Remote Community Manager & Support Lead

20000 Phuong Son WhatJobs

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full-time
Our client is seeking a passionate and experienced Remote Community Manager & Support Lead to build and nurture their online community and provide exceptional customer support. This fully remote role allows you to connect with users and shape positive community experiences from anywhere. You will be responsible for developing and implementing community engagement strategies, fostering a positive and inclusive environment. This includes managing online forums, social media groups, and other community platforms. You will actively participate in discussions, respond to user inquiries, and moderate content to ensure adherence to community guidelines. A key part of your role will be to gather community feedback and insights, relaying them to relevant internal teams for product improvement and development. You will also lead the customer support function, ensuring prompt and effective resolution of customer issues via various channels. Developing and maintaining support documentation, FAQs, and knowledge bases will be essential. The ideal candidate will have excellent communication, interpersonal, and moderation skills. Experience in community management, social media, and customer support is highly desirable. You should be empathetic, patient, and possess strong problem-solving abilities. Proficiency with community management tools and CRM software is a plus. We are looking for a self-starter who is passionate about building communities, engaging with users, and providing outstanding support in a remote setting. This is an exciting opportunity to make a significant impact on user satisfaction and brand loyalty.
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Technical Support

Hanoi, Hanoi Công Ty TNHH Truyền Số Liệu Lotte Việt Nam

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**Mô tả công việc**:
(Mức lương: 10 - 15 triệu VNĐ)
- Installing and configuring & maintenance computer hardware operating systems (servers, routers, switch, computers, laptops, printers, etc.
- In charge of security of all systems especially internal data storage, manage back up data
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults, installing antivirus protection, fixing network faults, etc.
- Daily admin and monitoring of network use, technical support for people using the network
- Controlling Internet systems, office appliances and machines
- Planning future improvements, suggesting IT upgrade solutions to Managers
- Providing support, including other documentary and technical supports
- Other tasks as assigned by Managers

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- 13th month salary.
- Annual salary review
- Dedicated budget for staff training: technical, soft skills, English, Korean classes.
- Provide Travel Expense for work
- We pay health and social insurance.
- We pay PIT
- Birthday gift
- Marriage Gift
- Baby born Gift
- Holiday and Tet Gift
- Funeral support
- 12 days of annual leave + 1 days of Establishment Ceremony Date + 2 days of Refresh Leave for 1 year joined
- We provide yearly health check-ups with International Hospital.
- Team Building activities:

- Annual outdoor Team building
- Monthly birthday Party

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:

- Male
- College/University Degree in IT.
- Experience at least 1- 3 years in IT System Management and familiar with all IT things,
- Fresher will be also accepted with good technical skill and/or system certificates
- Experience or understanding of Cisco, Fortinet networking products (CCNA certification level is a plus).
- Must understand most of the following OS: Windows server, Linux/Unix (obligation) including practical experience in a corporate environment serving customers.
- Strong customer facing experience.
- English Communication. Able to explain technical problems in a simple way.
- Team player, flexible attitude and reliable

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: CNTT - Phần Cứng,Cơ Điện,Quản Trị Mạng,Tự Động Hóa

Trung cấp - Nghề
Không yêu cầu
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