269 Technical Team Lead jobs in Vietnam

Integration Engineer Lead (Technical Lead)

Hanoi, Hanoi Công Ty TNHH Dịch Vụ Công Nghệ Nano Việt Nam

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**Mô tả công việc**:
(Mức lương: 24 - 70 triệu VNĐ)
**Here’s your mission**

Responsible for managing the team in charge of connecting customers' systems and data with Nano

**Here’s what you will do day-to-day**
- Help define the integration and dataflow architecture and evaluate vendor web services and API capabilities.
- Receive information and participate in kickoff meetings with partners along with the Sales department
- Discuss integration/connection options with partners' timekeeping and payroll software systems
- Orient partners to choose the optimal integration solution with the company
- Program integration modules or configure RPA to integrate with partner software systems
- Administer and operate integrated modules and operational RPA systems
- Manage the integration team to operate effectively and optimize the integration process with partners and customers

**Chức vụ**: Trưởng Nhóm/Trưởng Phòng

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- **Salary: $1000 - $3000, negotiable and salary** review twice a year
- Can** withdraw salary flexibly** by using Vui App
- Yearly bonus**:Attractive 13th month salary,** performance-based bonus and stock options
- Casual dress code and working time from **9 AM to 6 PM **(Monday to Friday)
- **Supportive and feedback-driven start-up setting**
- Opportunities for **professional training** / sharing on jobs and skill
- Annual personal **health check, PVI Insurance** for employees beside Medical Insurance
- **Gift / cash bonus **in Tet and holidays (Lunar New Year, Children’s Day, Mid-term festival.)
- Annual team building activity, Year End Party, monthly happy hour and birthday party.
- **Sport club** and fund for gym, swimming, yoga.
- Opportunities to work on anything you believe will help our mission
- Chances to work with smart & value-driven colleagues from top tech firms in Vietnam (Uber, ZaloPay, Five9, VinID, Focal Labs,.)

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:

- Have 2-3 years of experience in a similar position (Technical Project Manager, Integration Lead, Software Engineer, Tech Lead.), preferably in the field of HRM Software, Fintech,.
- Have 5-7 years of experience in Software Development
- Graduated from university majoring in information technology or related majors (HUST, PTIT, VNU,.)
- Container-based development (Docker, K8s) experience
- Experience using, designing, and building GraphQL Web Service APIs
- Extensive experience with Spring framework: Spring Boot, Spring Data, Spring Security, Spring Batch
- Good understanding of SOLID principles, common design patterns and best practices
- Strong knowledge of sql (MySQL or Postgresql) and no-sql design/optimization and ORM
- Proficient in Java/ C#
- Proficient in popular databases Postgres, MariaDB, MSSQL,.
- Writing code comprehensive and maintainable
- Experience in educating team members
- Strong sense of ownership
- Experience with Amazon Web Services
- English reading and writing specialized documents
- Able to coordinate well in groups and work independently
- Good communication and leadership skills
- Time management and cross-team working skills

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: C/C++,CNTT - Phần Cứng,CNTT - Phần Mềm,Java,Phần Cứng Máy Tính/Điện Thoại,Quản Lý

Đại Học
2 - 5 năm
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Senior Geothermal Energy Engineer - Remote Technical Lead

10000 Bien Hoa, Dong Nai WhatJobs

Posted 2 days ago

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full-time
Our client, a leader in sustainable energy solutions, is actively seeking a highly experienced Senior Geothermal Energy Engineer to join their innovative team. This is a critical, fully remote position, where you will serve as a Technical Lead for geothermal project development and implementation. Your expertise will be vital in evaluating the feasibility of geothermal resources, designing geothermal power plants, and optimizing their operational efficiency. You will collaborate with a global team of geoscientists, engineers, and project managers, leveraging advanced modeling and simulation tools to drive project success. This role demands a deep understanding of thermodynamics, fluid mechanics, reservoir engineering, and a proven ability to lead technically complex projects from conception to completion.

Key Responsibilities:
  • Lead the technical design and engineering of geothermal power projects, from resource assessment to plant commissioning.
  • Conduct detailed feasibility studies and site evaluations for potential geothermal developments.
  • Develop thermodynamic cycle designs for geothermal power plants (e.g., flash, binary, hybrid systems).
  • Perform reservoir engineering analyses, including performance modeling and production forecasting.
  • Oversee the selection and integration of geothermal equipment, including turbines, pumps, and heat exchangers.
  • Ensure compliance with all relevant engineering standards, safety regulations, and environmental requirements.
  • Provide technical guidance and mentorship to junior engineers and project teams.
  • Collaborate closely with geoscientists to interpret geological data and inform reservoir management strategies.
  • Analyze operational data to optimize plant performance and identify maintenance needs.
  • Prepare technical reports, proposals, and presentations for stakeholders and investors.
  • Stay current with advancements in geothermal technology and renewable energy practices.

Qualifications:
  • Master's or Ph.D. in Mechanical Engineering, Chemical Engineering, Petroleum Engineering, or a related field with a specialization in energy systems.
  • Minimum of 8 years of experience in the geothermal energy sector, with a strong emphasis on project engineering and design.
  • Proven experience in designing and optimizing geothermal power plant components and systems.
  • Proficiency in relevant simulation software (e.g., EES, Aspen HYSYS, reservoir simulators).
  • Strong understanding of thermodynamics, heat transfer, fluid mechanics, and reservoir engineering principles.
  • Experience with project management methodologies and technical leadership.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Exceptional communication, collaboration, and interpersonal skills to work effectively with remote teams.
  • Ability to work independently and manage complex technical projects from start to finish.
  • Fluency in English is mandatory.

This is a premier opportunity for a skilled geothermal engineer to make a significant impact on the renewable energy landscape while enjoying the flexibility of a remote role.
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Technical Support Lead

42000 Nam Dinh , Nam Dinh WhatJobs

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full-time
Our client is seeking a highly skilled and experienced Technical Support Lead to manage their remote customer support operations. In this vital role, you will lead a team of technical support specialists, ensuring the timely and effective resolution of customer inquiries and issues. You will be responsible for setting support standards, developing training programs for the team, and implementing best practices to enhance customer satisfaction. The ideal candidate possesses a strong technical acumen, excellent leadership and communication skills, and a passion for providing exceptional customer service. You should be adept at identifying recurring issues, developing solutions, and collaborating with engineering and product teams to improve the customer experience. This is a fully remote position offering a significant opportunity to shape and lead a critical customer-facing function within our organization.

Responsibilities:
  • Lead and mentor a team of technical support specialists, fostering a positive and productive work environment.
  • Oversee the day-to-day operations of the technical support department.
  • Develop and implement efficient support processes and workflows.
  • Ensure timely and accurate resolution of customer technical issues across multiple channels.
  • Train and onboard new support team members, providing ongoing coaching and performance feedback.
  • Monitor support metrics and KPIs, identifying areas for improvement.
  • Analyze customer feedback and support trends to identify product or service enhancements.
  • Collaborate with engineering and product teams to escalate and resolve complex technical problems.
  • Maintain and update the knowledge base with accurate and relevant support information.
  • Act as a point of escalation for complex customer issues.
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
  • Minimum of 5 years of experience in technical support or customer service, with at least 2 years in a leadership or supervisory role.
  • Proven experience managing remote support teams.
  • Strong technical aptitude and ability to troubleshoot software and hardware issues.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Proficiency with helpdesk software and ticketing systems (e.g., Zendesk, ServiceNow).
  • Knowledge of CRM systems is a plus.
  • Ability to effectively manage time and prioritize tasks in a fast-paced environment.
  • Experience in developing training materials and conducting team training.
  • Customer-centric mindset with a commitment to delivering exceptional service.
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Technical Support Lead

91500 Long Xuyen, An Giang WhatJobs

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full-time
Our client is looking for a motivated and experienced Technical Support Lead to manage and enhance their customer service operations in Long Xuyen, An Giang, VN . This role requires a blend of technical expertise, strong leadership qualities, and a passion for providing exceptional customer support. You will be responsible for leading a team of technical support specialists, ensuring timely and effective resolution of customer inquiries and technical issues across various platforms. The ideal candidate will have a solid understanding of IT systems, software troubleshooting, and customer relationship management. Your responsibilities will include developing and implementing support processes, training and mentoring support staff, monitoring key performance indicators (KPIs) to ensure service quality, and escalating complex issues to appropriate departments. You will also play a key role in identifying recurring customer issues and collaborating with product development teams to implement long-term solutions. A Bachelor's degree in Computer Science, Information Technology, or a related field, along with at least 4 years of experience in technical support, with a portion in a leadership or supervisory capacity, is required. Excellent communication, problem-solving, and interpersonal skills are essential for success in this role. Join us and make a tangible difference in our customers' experience.
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Technical Support Lead

31000 Thai Binh , Thai Binh WhatJobs

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full-time
Our client is actively seeking a motivated and experienced Technical Support Lead to manage their remote customer service and helpdesk operations. This position is fully remote, allowing you to lead a team of support specialists from anywhere. You will be responsible for overseeing the daily operations of the helpdesk, ensuring timely and effective resolution of customer technical issues. Your duties will include managing support tickets, troubleshooting complex technical problems, and developing support documentation and knowledge base articles. You will also be responsible for training and mentoring the support team, monitoring performance metrics, and identifying areas for process improvement. This role requires a strong understanding of IT systems, software applications, and troubleshooting methodologies. Excellent customer service skills, leadership qualities, and the ability to communicate technical information clearly to both technical and non-technical audiences are essential. The ideal candidate will have experience in managing a helpdesk or technical support team, preferably in a remote setting. Proficiency with ticketing systems (e.g., Zendesk, Jira Service Management) and remote support tools is required. You should be adept at de-escalating challenging customer situations and ensuring high levels of customer satisfaction. A Bachelor's degree in Information Technology, Computer Science, or a related field, along with at least 5 years of experience in technical support and a minimum of 2 years in a leadership role, is preferred. We are looking for a proactive and organized individual committed to delivering exceptional support experiences.
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Remote Technical Support Lead

60000 Pleiku, Gia Lai WhatJobs

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full-time
Our client is a rapidly growing technology company seeking a highly skilled and motivated Remote Technical Support Lead to manage and enhance their customer support operations. This fully remote role is critical for ensuring our customers receive exceptional technical assistance and a seamless experience with our products and services. You will lead a team of remote technical support specialists, providing guidance, training, and performance management to ensure high-quality service delivery. Your responsibilities will include overseeing the support ticket system, troubleshooting complex technical issues, developing and maintaining knowledge base articles, and identifying recurring customer problems to provide feedback for product improvement. You will also be responsible for analyzing support metrics, generating reports, and implementing strategies to improve response times, resolution rates, and overall customer satisfaction. The ideal candidate will have extensive experience in technical support, with a proven track record of leading and mentoring teams. A deep understanding of IT systems, software applications, and troubleshooting methodologies is essential. Excellent communication skills, both written and verbal, are required to effectively interact with customers and team members. You should be adept at problem-solving, possess strong analytical skills, and have the ability to remain calm and professional under pressure. Experience with CRM software and support ticketing systems is a must. As a fully remote position, you will have the opportunity to work from your preferred location, collaborating with a global team through digital communication tools. This role requires a self-starter with a passion for customer service and a commitment to technical excellence.
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Remote Technical Support Lead

53000 Thuy Van WhatJobs

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full-time
Our client is searching for an experienced and customer-focused Technical Support Lead to manage their remote support operations. This pivotal role is fully remote and will oversee a team of technical support specialists dedicated to providing exceptional assistance to our users. You will be responsible for setting support standards, ensuring timely resolution of customer issues, and identifying trends to improve product performance and customer experience. This role involves managing support queues, coordinating with engineering and product teams to resolve complex technical problems, and developing training materials for the support team. Key responsibilities include troubleshooting software and hardware issues, guiding customers through setup and usage, and documenting solutions in a knowledge base. You will also monitor key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction. The ideal candidate will have a Bachelor's degree in Computer Science, Information Technology, or a related field, with at least 6 years of experience in technical support, including 2 years in a leadership or supervisory capacity. Proven expertise in troubleshooting common IT issues, excellent communication and interpersonal skills, and the ability to manage a remote team effectively are critical. Experience with helpdesk software (e.g., Zendesk, ServiceNow) and a strong understanding of customer service principles are required. This position offers a competitive compensation package and the opportunity to lead a high-performing remote support team.
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Remote Technical Support Lead

85000 My Tho, Tien Giang WhatJobs

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full-time
Our client, a dynamic technology solutions provider, is seeking a highly motivated and experienced Remote Technical Support Lead to manage and enhance their customer support operations. This crucial role is entirely remote, demanding exceptional leadership, communication, and problem-solving skills to guide a distributed team of technical support specialists. You will be responsible for overseeing daily support activities, ensuring timely and effective resolution of customer inquiries and technical issues across various platforms and products. Your duties will include managing support ticket queues, developing and implementing support workflows and best practices, providing ongoing training and mentorship to the support team, and analyzing support metrics to identify areas for improvement. You will also play a key role in identifying and escalating recurring technical issues to the product development team, contributing to long-term product enhancement. The ideal candidate will have a Bachelor's degree in Computer Science, Information Technology, or a related field, coupled with a minimum of 5 years of experience in technical support, with at least 2 years in a leadership or supervisory capacity. Proven experience in managing remote teams and proficiency with helpdesk software (e.g., Zendesk, ServiceNow) and remote support tools are essential. Strong understanding of IT infrastructure, software troubleshooting, and excellent customer service skills are required. This is an excellent opportunity to lead a high-performing remote team and make a significant impact on customer satisfaction and operational efficiency.
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Java Technical Team Lead

Ho Chi Minh City Key Talent Indicator

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**Job Overview and Responsibilities**:
**Project Context**: We are implementing a complex Social Issuance solution that integrates with multiple systems such as Payment, Document Management, and interfaces with Swiss Federal entities using technologies like Java, Rabbit MQ, and MS SQL.

**Your Mission as a JAVA Technical Team Lead**:

- Analyze complex issues to guide the team in providing solutions and detailed direction.
- Manage a team of developers.
- Assist the team in clarifying requirements, detailed design, and conducting code reviews.
- Develop frameworks and codebases.
- Collaborate with Swiss architects to troubleshoot and resolve issues.
- Maintain and resolve project environment issues.
- Manage the CI Environment using Jenkins, OpenShift, and Docker.

**Required Skills and Experience**:

- Bachelor's degree in Computer Science.
- Proficient communication skills in English.
- Hands-on coding experience.
- Excellent analytical skills.
- Willingness to deep dive into the source code of lesser-known programming languages, frameworks, and tools.
- Experience with Spring Boot, Hibernate, Rabbit MQ, Fitnesse, JavaFX, and continuous integration environments.
- Experience in leading a small team of developers is advantageous.

**Preferred Skills and Experience**:

- Experience in leading a small team of developers is a plus.

**Why You Should Apply**:

- Opportunity to work for a professional European-based company.
- Attractive salary package.
- Performance bonus of up to 4 months' salary.
- Opportunities to travel to Europe.
- Hybrid working model with 1 WFH day per week.
- Flexible working hours.
- Structured training and development roadmap.
- Good work-life balance.
- Premium healthcare insurance.
- Annual company trips and team-building events.

LI-RB1
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Technical Support Lead - IT Helpdesk

95000 Rach Gia, Kien Giang WhatJobs

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full-time
Our client is seeking an experienced and proactive Technical Support Lead to manage their IT Helpdesk operations. This position offers a fully remote work setup, allowing you to contribute your expertise from anywhere. You will be responsible for overseeing the daily operations of the helpdesk, ensuring timely and effective resolution of technical issues for end-users. This includes managing a team of support technicians, developing support procedures, and maintaining IT infrastructure documentation. Your role will be critical in ensuring a seamless technological experience for all employees, troubleshooting hardware, software, and network-related problems. You will also be involved in user training and the implementation of new IT solutions.

Key responsibilities:
  • Lead and manage a team of IT support specialists, providing guidance, training, and performance feedback.
  • Oversee the helpdesk ticketing system, ensuring efficient ticket assignment, tracking, and resolution.
  • Provide Tier 2 and Tier 3 technical support for hardware, software, operating systems, and network issues.
  • Develop and maintain IT support documentation, knowledge bases, and standard operating procedures.
  • Monitor system performance and proactively identify potential issues to minimize downtime.
  • Manage the deployment and maintenance of IT equipment and software.
  • Implement and improve IT security best practices to protect company data.
  • Onboard new users and provide technical orientation and training.
  • Collaborate with other IT teams to escalate and resolve complex technical problems.
  • Continuously evaluate and recommend improvements to IT support processes and tools.

The ideal candidate will have a Bachelor's degree in Computer Science, Information Technology, or a related field, with a minimum of 5 years of experience in IT support, including at least 2 years in a lead or supervisory role. Proven expertise in troubleshooting common hardware (PCs, laptops, printers) and software (Microsoft Office Suite, operating systems, common business applications) issues is required. Strong knowledge of network protocols and troubleshooting is essential. Excellent communication, problem-solving, and customer service skills are a must. Certifications such as CompTIA A+, Network+, or ITIL are highly desirable. This is a fantastic opportunity to lead a remote support team and make a significant impact on the organization's IT infrastructure.
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