725 Telecom Industry jobs in Vietnam
Telecom Field Technician
060000 Nam Dinh , Nam Dinh
WhatJobs
Posted 2 days ago
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Job Description
Our client is seeking a diligent and technically adept Telecom Field Technician to support their operations in Nam Dinh, Nam Dinh, VN . This role involves the installation, maintenance, and repair of telecommunications equipment and infrastructure. You will be responsible for ensuring the optimal performance and reliability of our client's network services. The position requires a hands-on approach, with a blend of on-site duties and potential remote monitoring or reporting. Your primary responsibilities will include diagnosing and resolving technical issues related to fiber optics, copper cabling, and wireless communication systems. This involves using specialized tools and testing equipment to identify faults and implement effective solutions.
You will also be involved in the physical installation of network hardware, including routers, switches, and access points, ensuring all connections are secure and properly configured. Site surveys and assessments to determine optimal equipment placement and network routing will be a key part of your work. Adherence to safety protocols and company standards is paramount. This role requires a strong understanding of telecommunications principles and a commitment to delivering high-quality service to customers. You will work closely with the network operations center (NOC) and other technical teams to address complex issues and implement system upgrades. This is a hybrid role, meaning you will spend a significant portion of your time at various client sites or company facilities, with opportunities for remote administrative tasks or training sessions. The ideal candidate will have a vocational diploma or associate's degree in electronics, telecommunications, or a related field, with at least 3 years of practical experience. Proficiency with cable testing equipment and diagnostic tools is essential. Good problem-solving skills and the ability to work independently or as part of a team are also critical. A valid driver's license and willingness to travel within the designated service area are required.
You will also be involved in the physical installation of network hardware, including routers, switches, and access points, ensuring all connections are secure and properly configured. Site surveys and assessments to determine optimal equipment placement and network routing will be a key part of your work. Adherence to safety protocols and company standards is paramount. This role requires a strong understanding of telecommunications principles and a commitment to delivering high-quality service to customers. You will work closely with the network operations center (NOC) and other technical teams to address complex issues and implement system upgrades. This is a hybrid role, meaning you will spend a significant portion of your time at various client sites or company facilities, with opportunities for remote administrative tasks or training sessions. The ideal candidate will have a vocational diploma or associate's degree in electronics, telecommunications, or a related field, with at least 3 years of practical experience. Proficiency with cable testing equipment and diagnostic tools is essential. Good problem-solving skills and the ability to work independently or as part of a team are also critical. A valid driver's license and willingness to travel within the designated service area are required.
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0
Senior Telecom Network Technician
25000 Phuong Son
WhatJobs
Posted today
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Our client is seeking a highly skilled and experienced Senior Telecom Network Technician to join their dynamic team in **Thai Nguyen, Thai Nguyen, VN**. This role is crucial for the installation, maintenance, and troubleshooting of advanced telecommunications infrastructure. The ideal candidate will possess a deep understanding of fiber optic networks, cellular towers, and associated equipment. Responsibilities include performing site surveys, installing and configuring network hardware, and ensuring the operational integrity of the network through proactive monitoring and timely repairs. You will be responsible for diagnosing and resolving complex technical issues that may arise in the field, utilizing advanced testing equipment and diagnostic tools. This position also involves regular preventative maintenance to minimize downtime and optimize network performance. Collaboration with engineering teams to implement network upgrades and new technologies will be a key aspect of the role. The successful applicant will need to be adept at reading and interpreting network diagrams and technical schematics. Safety protocols and adherence to industry best practices are paramount. A strong commitment to providing high-quality service and support is expected. This is an excellent opportunity to work with cutting-edge technology in a growing sector. The role requires a hands-on approach and the ability to work independently as well as part of a team. You will be expected to manage your time effectively and prioritize tasks to meet project deadlines. Excellent problem-solving skills and a meticulous attention to detail are essential for success in this demanding position. The company offers a competitive salary and benefits package, along with opportunities for professional development and career advancement within a leading organization. Join us and contribute to the advancement of telecommunications infrastructure in the region.
This advertiser has chosen not to accept applicants from your region.
1
Senior Telecom Field Technician
25000 Phuong Son
WhatJobs
Posted 2 days ago
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Job Description
Our client is seeking a skilled and reliable Senior Telecom Field Technician to join their team in Thai Nguyen, Thai Nguyen, VN . This hands-on role involves the installation, maintenance, and repair of telecommunications equipment and infrastructure. The ideal candidate will have a strong technical aptitude, experience with various telecom systems, and a commitment to providing high-quality service in the field.
Responsibilities:
Responsibilities:
- Install, configure, and maintain telecommunications systems, including fiber optics, copper cabling, and wireless equipment.
- Perform routine inspections and preventative maintenance on network infrastructure.
- Diagnose and troubleshoot technical issues, ensuring prompt and effective resolution.
- Respond to service calls and emergency repairs, working efficiently to restore services.
- Read and interpret technical diagrams, blueprints, and schematics.
- Use specialized tools and testing equipment to identify and repair faults.
- Ensure all work is completed in accordance with company standards, safety regulations, and customer requirements.
- Maintain accurate records of work performed, including service reports and equipment inventory.
- Adhere to safety procedures and protocols at all times while on job sites.
- Provide technical support and guidance to junior technicians.
- Communicate effectively with customers, reporting on job status and any issues encountered.
- Manage and organize tools, equipment, and materials for assigned tasks.
- Proven experience as a Telecom Field Technician or similar role.
- Strong knowledge of telecommunications technologies, including fiber optics, DSL, wireless, and VoIP.
- Proficiency in using diagnostic tools and test equipment.
- Ability to read and interpret technical documentation and schematics.
- Excellent troubleshooting and problem-solving skills.
- Physical stamina and the ability to work at heights or in confined spaces.
- Valid driver's license and a clean driving record.
- Strong commitment to safety and adherence to all relevant regulations.
- Good communication and customer service skills.
- Ability to work independently and as part of a team.
- Relevant certifications (e.g., CompTIA Network+, BICSI) are advantageous.
- Willingness to travel to various work sites within the region.
This advertiser has chosen not to accept applicants from your region.
2
Telecom Field Service Technician
81000 Bien Hoa, Dong Nai
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Posted 2 days ago
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Job Description
Our client is seeking a motivated Telecom Field Service Technician to join their team in Bien Hoa, Dong Nai, VN . This role involves the installation, maintenance, and repair of telecommunications equipment and infrastructure at customer sites and company facilities. You will be responsible for ensuring the reliable operation of communication networks, including fiber optics, wireless systems, and related hardware. Key duties include performing site surveys, installing and configuring telecommunications hardware and software, troubleshooting network issues, and conducting routine maintenance to prevent service disruptions. The ideal candidate will possess a strong technical aptitude, hands-on experience with telecommunications equipment, and a solid understanding of networking principles. Excellent problem-solving skills, attention to detail, and the ability to work independently in the field are crucial. You will be required to interact with customers, providing clear explanations of services and resolving technical concerns. A commitment to safety procedures and quality workmanship is paramount. This position requires flexibility in working hours and the ability to travel to various locations within the assigned region. Join our client in delivering reliable and advanced telecommunication services.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Install, configure, and maintain telecommunications equipment and systems.
- Troubleshoot and resolve technical issues with network hardware and software.
- Perform routine maintenance and preventative checks on telecom infrastructure.
- Conduct site surveys and assess installation requirements.
- Respond to service calls and customer requests in a timely manner.
- Interpret technical documentation, schematics, and wiring diagrams.
- Manage inventory of tools, parts, and equipment.
- Ensure all installations and repairs meet company standards and customer specifications.
- Adhere to all safety regulations and company procedures.
- Provide basic customer training on equipment usage.
Qualifications:
- Technical degree or certification in Telecommunications, Electronics, or a related field.
- Proven experience as a Field Service Technician or in a similar role within the telecom industry.
- Hands-on experience with fiber optics, wireless technologies, and associated equipment.
- Knowledge of networking protocols and standards.
- Strong troubleshooting and diagnostic skills.
- Excellent customer service and communication abilities.
- Ability to work independently and manage a service schedule effectively.
- Valid driver's license and a clean driving record.
- Willingness to work flexible hours and travel within the designated service area.
This advertiser has chosen not to accept applicants from your region.
3
Network Engineer
60000 Pleiku, Gia Lai
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Posted today
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Our client, a dynamic telecommunications company, is seeking a talented Network Engineer to join their fully remote technical team. This role is critical for designing, implementing, and maintaining the company's robust network infrastructure. You will be responsible for ensuring network availability, performance, and security across all company operations. Key responsibilities include configuring and troubleshooting routers, switches, firewalls, and other network devices. You will also monitor network performance, identify bottlenecks, and implement solutions to optimize speed and reliability.
This position requires a deep understanding of networking protocols, including TCP/IP, BGP, OSPF, and VLANs. Experience with network security best practices, VPNs, and intrusion detection/prevention systems is essential. You will be involved in network capacity planning, disaster recovery, and business continuity initiatives. The ability to work independently, manage multiple projects, and collaborate effectively with remote team members using collaboration tools is crucial. You will also play a key role in network upgrades and technology deployments.
The ideal candidate will possess a Bachelor's degree in Computer Science, Information Technology, or a related field, and have a minimum of 4 years of experience in network engineering. Relevant certifications such as CCNA, CCNP, or equivalent are highly preferred. Strong analytical and problem-solving skills, along with excellent communication and documentation abilities, are required. Experience with cloud networking environments (AWS, Azure, GCP) is a plus. Join our client to build and maintain the backbone of modern telecommunications, driving connectivity and innovation from anywhere.
This position requires a deep understanding of networking protocols, including TCP/IP, BGP, OSPF, and VLANs. Experience with network security best practices, VPNs, and intrusion detection/prevention systems is essential. You will be involved in network capacity planning, disaster recovery, and business continuity initiatives. The ability to work independently, manage multiple projects, and collaborate effectively with remote team members using collaboration tools is crucial. You will also play a key role in network upgrades and technology deployments.
The ideal candidate will possess a Bachelor's degree in Computer Science, Information Technology, or a related field, and have a minimum of 4 years of experience in network engineering. Relevant certifications such as CCNA, CCNP, or equivalent are highly preferred. Strong analytical and problem-solving skills, along with excellent communication and documentation abilities, are required. Experience with cloud networking environments (AWS, Azure, GCP) is a plus. Join our client to build and maintain the backbone of modern telecommunications, driving connectivity and innovation from anywhere.
This advertiser has chosen not to accept applicants from your region.
4
Network Engineer
81000 My Tho, Tien Giang
WhatJobs
Posted 1 day ago
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Job Description
Our client is seeking a skilled Network Engineer to join their growing team. This is a fully remote position, offering the opportunity to design, implement, and maintain robust network infrastructure from anywhere. The ideal candidate will possess deep knowledge of network protocols, hardware, and software, with a proven track record in managing complex network environments. You will be responsible for ensuring the optimal performance and security of our client's network systems. Key responsibilities include designing network architectures, installing and configuring network hardware and software (routers, switches, firewalls, VPNs), and troubleshooting network issues. You will also be involved in network monitoring, performance tuning, and implementing security measures to protect against threats. Experience with cloud networking technologies (AWS, Azure, GCP) and network automation tools is highly desirable. Strong analytical and problem-solving skills are essential for diagnosing and resolving network problems efficiently. Excellent communication skills are required for collaborating with internal teams and providing technical support. You should be a self-starter, able to work independently, and committed to staying current with the latest networking technologies. If you are a dedicated Network Engineer looking for a challenging and rewarding remote role, we encourage you to apply.
Responsibilities:
Responsibilities:
- Design, implement, and manage network infrastructure, including LAN, WAN, and wireless networks.
- Install, configure, and maintain network hardware and software (routers, switches, firewalls, VPNs).
- Monitor network performance and troubleshoot network issues to ensure optimal operation.
- Implement and enforce network security policies and procedures.
- Develop and maintain network documentation, including diagrams and configuration files.
- Plan and execute network upgrades and migrations.
- Collaborate with IT teams to support application and server infrastructure.
- Provide technical support and guidance on network-related issues.
- Stay up-to-date with emerging network technologies and best practices.
- Manage network security vulnerabilities and implement remediation strategies.
- Proven experience as a Network Engineer or in a similar role.
- In-depth knowledge of TCP/IP, routing protocols (e.g., OSPF, BGP), and switching technologies.
- Experience with network security principles and technologies (e.g., firewalls, IDS/IPS, VPNs).
- Proficiency in network monitoring tools (e.g., SolarWinds, PRTG).
- Experience with cloud networking platforms (AWS, Azure, GCP) is a plus.
- Familiarity with network automation tools is advantageous.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Relevant network certifications (e.g., CCNA, CCNP) are highly desirable.
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
This advertiser has chosen not to accept applicants from your region.
5
Network Engineer
20000 Haiphong , Haiphong
WhatJobs
Posted 2 days ago
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Job Description
Our client is seeking a highly skilled and motivated Network Engineer to join their expanding team, supporting telecommunications infrastructure. This is a fully remote position, offering the flexibility to work from anywhere.
As a Network Engineer, you will be responsible for the design, implementation, and maintenance of our client's robust network infrastructure. This includes configuring and managing routers, switches, firewalls, and other networking hardware. You will play a crucial role in ensuring the reliability, security, and performance of the network, supporting critical business operations. Your responsibilities will involve monitoring network traffic, identifying potential issues, and implementing solutions to prevent downtime. You will also be involved in network capacity planning, upgrades, and troubleshooting complex network problems. Collaboration with other IT professionals to integrate network solutions with other systems is also a key aspect of this role. Staying current with emerging network technologies and security threats is essential for success in this position.
Responsibilities:
As a Network Engineer, you will be responsible for the design, implementation, and maintenance of our client's robust network infrastructure. This includes configuring and managing routers, switches, firewalls, and other networking hardware. You will play a crucial role in ensuring the reliability, security, and performance of the network, supporting critical business operations. Your responsibilities will involve monitoring network traffic, identifying potential issues, and implementing solutions to prevent downtime. You will also be involved in network capacity planning, upgrades, and troubleshooting complex network problems. Collaboration with other IT professionals to integrate network solutions with other systems is also a key aspect of this role. Staying current with emerging network technologies and security threats is essential for success in this position.
Responsibilities:
- Design, install, configure, and maintain network hardware and software.
- Monitor network performance, identify bottlenecks, and implement solutions to optimize speed and reliability.
- Ensure network security by implementing firewalls, VPNs, and other security measures.
- Troubleshoot network issues and provide timely resolutions to minimize downtime.
- Develop and maintain network documentation, including diagrams and configuration details.
- Perform regular network audits and security assessments.
- Plan and execute network upgrades and expansions.
- Collaborate with system administrators and other IT personnel to ensure seamless integration of network services.
- Stay up-to-date with the latest networking technologies and industry best practices.
- Respond to network alerts and incidents as needed.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 3-5 years of experience in network engineering and administration.
- Proficiency with network hardware from major vendors (e.g., Cisco, Juniper, Aruba).
- Strong understanding of TCP/IP, DNS, DHCP, BGP, OSPF, and other network protocols.
- Experience with network security principles and technologies (e.g., firewalls, VPNs, IDS/IPS).
- Knowledge of network monitoring tools (e.g., Nagios, Zabbix, SolarWinds).
- Relevant certifications such as CCNA, CCNP, or CompTIA Network+ are highly desirable.
- Excellent problem-solving and analytical skills.
- Strong communication and teamwork abilities, particularly in a remote setting.
- Ability to work independently and manage multiple priorities effectively.
This advertiser has chosen not to accept applicants from your region.
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6
Network Engineer
84000 My Tho, Tien Giang
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Posted 2 days ago
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Job Description
Our client, a leading telecommunications provider, is seeking an experienced Network Engineer to join our technical team. This hybrid role requires a combination of on-site presence in My Tho, Tien Giang, VN for essential infrastructure work and remote flexibility for analysis, configuration, and monitoring. You will be responsible for designing, implementing, maintaining, and optimizing our complex network infrastructure, ensuring high availability, performance, and security. This position demands a deep understanding of networking technologies and a proven ability to troubleshoot and resolve network issues.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Design, install, and configure network hardware and software components.
- Monitor network performance and troubleshoot issues to ensure optimal operation.
- Implement and maintain network security measures, including firewalls and VPNs.
- Develop and execute network capacity planning and lifecycle management.
- Collaborate with other IT teams to integrate network infrastructure with other systems.
- Perform regular network audits and security checks.
- Create and maintain detailed network documentation.
- Provide technical support and guidance to junior network staff.
- Stay current with emerging networking technologies and industry best practices.
- Manage network projects, ensuring timely and successful completion.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 4 years of experience in network engineering and administration.
- Proven experience with routing protocols (e.g., BGP, OSPF), switching, and firewall technologies.
- Strong understanding of TCP/IP, DNS, DHCP, and other network services.
- Experience with network monitoring tools and performance analysis.
- Excellent problem-solving and analytical skills.
- Ability to work independently and as part of a collaborative team in a hybrid environment.
- Relevant certifications such as CCNA, CCNP are highly preferred.
- Strong communication skills, both written and verbal.
- Experience with cloud networking solutions is a plus.
This advertiser has chosen not to accept applicants from your region.
7
Network Engineer
Hanoi, Hanoi
Công Ty TNHH Samsung Electronics Việt Nam
Posted today
Job Viewed
Job Description
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
Samsung SDS is looking for Network Engineers to Provide network services, and manage to improve network availability and efficiency.
It includes the following tasks
- Network Change Management
- Security
- Incident and problem management
- Network monitoring
- Technical support
- Availability, continuity and service level management
- Network configuration management
- Capacity and performance management
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
SALARY, INSURANCE
- Health check once per year
- 3 times bonus per year
- Salary negotiable
- 100% salary during 2-month probation
- Full-salary insurance starting right from probation period
- Health insurance package
TRAINING & DEVELOPMENT:
- 1000$ for each employee per year for personal training
- Oversea training opportunities
OTHER BENEFITS:
- Bonus for employee having Toeic or Topik certificates.
- Gifts for each employee on 30/4,1/5; 2/9.(in cash)
- Numerous internal activities: team bonding, team training,.
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
- BA in IT, Electronics and Telecommunications or related fields
- Generally 2+ years of relevant experience in Network operations.
- Technical background in:
- Familiar with operate, configure & manage Cisco/ Jupiter device such as Router, Firewall, L3, L2 switches.
- Having good background about networking such as routing, switching
- Having good experience about network monitoring & troubleshooting
- Having experience using Network monitoring tool such as Cacti, PRTG, Zabbix,.
- Negotiation, problem-solving skills and teamwork.
- Certificate of CCNA or CCNP is a plus
- Knowledge and Experience of ITSM/ITIL (plus point)
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: CNTT - Phần Mềm,Quản Trị Mạng,Tuyển Dụng (HR)
Trung cấp - Nghề
Không yêu cầu
(Mức lương: Thỏa thuận)
Samsung SDS is looking for Network Engineers to Provide network services, and manage to improve network availability and efficiency.
It includes the following tasks
- Network Change Management
- Security
- Incident and problem management
- Network monitoring
- Technical support
- Availability, continuity and service level management
- Network configuration management
- Capacity and performance management
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
SALARY, INSURANCE
- Health check once per year
- 3 times bonus per year
- Salary negotiable
- 100% salary during 2-month probation
- Full-salary insurance starting right from probation period
- Health insurance package
TRAINING & DEVELOPMENT:
- 1000$ for each employee per year for personal training
- Oversea training opportunities
OTHER BENEFITS:
- Bonus for employee having Toeic or Topik certificates.
- Gifts for each employee on 30/4,1/5; 2/9.(in cash)
- Numerous internal activities: team bonding, team training,.
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
- BA in IT, Electronics and Telecommunications or related fields
- Generally 2+ years of relevant experience in Network operations.
- Technical background in:
- Familiar with operate, configure & manage Cisco/ Jupiter device such as Router, Firewall, L3, L2 switches.
- Having good background about networking such as routing, switching
- Having good experience about network monitoring & troubleshooting
- Having experience using Network monitoring tool such as Cacti, PRTG, Zabbix,.
- Negotiation, problem-solving skills and teamwork.
- Certificate of CCNA or CCNP is a plus
- Knowledge and Experience of ITSM/ITIL (plus point)
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: CNTT - Phần Mềm,Quản Trị Mạng,Tuyển Dụng (HR)
Trung cấp - Nghề
Không yêu cầu
This advertiser has chosen not to accept applicants from your region.
8
Network Engineer
Ho Chi Minh City
Rex Tec
Posted today
Job Viewed
Job Description
**About the job**:
Rex Technologies, a leading IT Infrastructure services provider, is hiring currently for Desktop Support Engineer for our clients across Globally. Please find below the Job description as well as the company’s details for your reference.
**ABOUT US: -**
Rex Technologies, is a leading IT Managed and infrastructure services provider offering holistic vendor agnostic hardware and managed service solutions globally. We work closely with our customers and undertake full accountability of their goals by providing end to end support at every stage of the IT hardware lifecycle i.e., from consulting, procurement, maintenance support all the way to Green Disposal and data destruction - all under one roof. Rextech Global propagates agility and delivers service excellence to our customers comprising Global Multi-National Companies across more than 180 countries worldwide.
**JOB DESCRIPTION: - Desktop Support Engineer**
**Roles & responsibilities**:
Desktop Technician will provide day to day local
Required Technical Skills
- Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bit locker, Network Printers, Networking, Installations & Troubleshooting.
**Functions include**:
- Windows 10-11, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
- Excellent communication relationship-building and internal customer service skills
- Willing to work off-hours and weekends when required for projects or emergency support.
- Provide first level contact and problem resolution for customer issues.
- Work with Third Party Vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Should have basic knowledge of Mac operating system, to support Apple pc users.
- Install, upgrade, support and troubleshoot for printers, computer hardware.
- Performs general preventative maintenance tasks on computers, laptops, printers.
- Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
- Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
- This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
- Provide L1-L2 support to non‐network attached printers.
**Job Types**: Full-time, Part-time, Temporary, Contract
**Experience**:
- Desktop Support: 1 year (preferred)
- Network Support: 1 year (preferred)
Rex Technologies, a leading IT Infrastructure services provider, is hiring currently for Desktop Support Engineer for our clients across Globally. Please find below the Job description as well as the company’s details for your reference.
**ABOUT US: -**
Rex Technologies, is a leading IT Managed and infrastructure services provider offering holistic vendor agnostic hardware and managed service solutions globally. We work closely with our customers and undertake full accountability of their goals by providing end to end support at every stage of the IT hardware lifecycle i.e., from consulting, procurement, maintenance support all the way to Green Disposal and data destruction - all under one roof. Rextech Global propagates agility and delivers service excellence to our customers comprising Global Multi-National Companies across more than 180 countries worldwide.
**JOB DESCRIPTION: - Desktop Support Engineer**
**Roles & responsibilities**:
Desktop Technician will provide day to day local
Required Technical Skills
- Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bit locker, Network Printers, Networking, Installations & Troubleshooting.
**Functions include**:
- Windows 10-11, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
- Excellent communication relationship-building and internal customer service skills
- Willing to work off-hours and weekends when required for projects or emergency support.
- Provide first level contact and problem resolution for customer issues.
- Work with Third Party Vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Should have basic knowledge of Mac operating system, to support Apple pc users.
- Install, upgrade, support and troubleshoot for printers, computer hardware.
- Performs general preventative maintenance tasks on computers, laptops, printers.
- Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
- Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
- This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
- Provide L1-L2 support to non‐network attached printers.
**Job Types**: Full-time, Part-time, Temporary, Contract
**Experience**:
- Desktop Support: 1 year (preferred)
- Network Support: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
9