7 Training Consultant jobs in Vietnam
Service Excellence and Training Specialist
Ho Chi Minh City
Mouser Electronics
Posted today
Job Viewed
Job Description
The Service Excellence & Training Team provides quality assurance, detailed guidance, coaching, and training on sales processes, programs and systems in a manner which ensures total quality and exceptional customer service.
ACCOUNTABILITIES & ESSENTIAL FUNCTIONS
- Team player and role model who motivates teams to provide excellent customer service.
- Assists with development of customer service strategies and inspires positive change in others.
- Coaches, and assists customer service staff with determining customer needs and providing customer service beyond customer initiated requests.
- Responsible for editing, updating, and suggesting improvements to customer service processes and procedures. Works directly with Customer Service Management to help with monitoring and enhancing service excellence.
- Provides feedback to management for trends on training needs, process improvements and performance management
- Uses good judgment and analyzes the impact of decisions and responses before execution.
- Delivers training in variety of formats: presenting to class, one on one, or via electronic communication
- Confidential and trustworthy
SKILLS & CERTIFICATIONS
- Desire, personality, and ability to interact directly with Internal and External customers and other business associates
- Strong teaching, analytical, problem solving, negotiation, time management, and organizational skills
- Ability to effectively manage projects, analyze training needs, processes and systems and make recommendations for improvement
- Excellent communication and presentation skills, verbal and non-verbal, with all levels of individuals and groups, including in a telephone environment
- Fluent verbal and written in local language and English. Additional languages would be a plus.
- Demonstrates a positive attitude toward self and others
- PC experience in a Microsoft Windows environment, proficient with MS Office and other software.
- Detailed and thorough in work habits with multi-tasking ability
JOB LEVELS
Service Excellence & Training Specialist I
- Exhibits the desire to provide excellent service.
- Supports with development of results-oriented customer service
- Works under close supervision.
- Exhibits desire and ability to advance.
**Requirements**:
- Bachelor’s Degree in business, Customer Service, or related field.
Service Excellence & Training Specialist II
- Performs the job’s tasks independently per defined procedures or guidelines and adheres to Mouser standards.
- Self-motivated and results oriented.
- Effective performance independently or as part of a team.
**Requirements**:
- Consistently meets or exceed Service Excellence & Training Specialist II performance requirements.
Category: Sales/Customer Service
Mouser is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
ACCOUNTABILITIES & ESSENTIAL FUNCTIONS
- Team player and role model who motivates teams to provide excellent customer service.
- Assists with development of customer service strategies and inspires positive change in others.
- Coaches, and assists customer service staff with determining customer needs and providing customer service beyond customer initiated requests.
- Responsible for editing, updating, and suggesting improvements to customer service processes and procedures. Works directly with Customer Service Management to help with monitoring and enhancing service excellence.
- Provides feedback to management for trends on training needs, process improvements and performance management
- Uses good judgment and analyzes the impact of decisions and responses before execution.
- Delivers training in variety of formats: presenting to class, one on one, or via electronic communication
- Confidential and trustworthy
SKILLS & CERTIFICATIONS
- Desire, personality, and ability to interact directly with Internal and External customers and other business associates
- Strong teaching, analytical, problem solving, negotiation, time management, and organizational skills
- Ability to effectively manage projects, analyze training needs, processes and systems and make recommendations for improvement
- Excellent communication and presentation skills, verbal and non-verbal, with all levels of individuals and groups, including in a telephone environment
- Fluent verbal and written in local language and English. Additional languages would be a plus.
- Demonstrates a positive attitude toward self and others
- PC experience in a Microsoft Windows environment, proficient with MS Office and other software.
- Detailed and thorough in work habits with multi-tasking ability
JOB LEVELS
Service Excellence & Training Specialist I
- Exhibits the desire to provide excellent service.
- Supports with development of results-oriented customer service
- Works under close supervision.
- Exhibits desire and ability to advance.
**Requirements**:
- Bachelor’s Degree in business, Customer Service, or related field.
Service Excellence & Training Specialist II
- Performs the job’s tasks independently per defined procedures or guidelines and adheres to Mouser standards.
- Self-motivated and results oriented.
- Effective performance independently or as part of a team.
**Requirements**:
- Consistently meets or exceed Service Excellence & Training Specialist II performance requirements.
Category: Sales/Customer Service
Mouser is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
This advertiser has chosen not to accept applicants from your region.
0
Senior Business Development Consultant
44000 Hoang Hoa
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a premier management consulting firm, is seeking a highly motivated and results-oriented Senior Business Development Consultant to be based in Thanh Hoa. This role is critical for identifying new business opportunities, building client relationships, and driving revenue growth within the region. You will be responsible for developing and executing strategic sales plans, understanding client needs, and proposing tailored consulting solutions. This position requires extensive travel within the region to meet with prospective and existing clients. The ideal candidate possesses a strong understanding of various industries and a proven track record in business development and client management.
Responsibilities:
Responsibilities:
- Identify and pursue new business opportunities within target markets and industries.
- Develop and implement strategic business development plans to achieve revenue goals.
- Build and maintain strong relationships with potential and existing clients.
- Conduct market research and analysis to identify market trends and opportunities.
- Understand client needs and challenges, and propose relevant consulting solutions.
- Prepare and deliver compelling proposals, presentations, and pitches to prospective clients.
- Negotiate and close deals, ensuring favorable terms and conditions.
- Collaborate with internal consulting teams to ensure successful project delivery.
- Represent the company at industry events, conferences, and networking opportunities.
- Track and report on business development activities and pipeline progress.
- Provide market feedback to the firm to inform service development and strategy.
- Maintain up-to-date knowledge of industry best practices and competitive landscape.
- Foster a consultative selling approach, focusing on long-term client partnerships.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 5 years of experience in business development, sales, or management consulting, preferably within the services sector.
- Proven track record of achieving sales targets and driving revenue growth.
- Excellent understanding of consulting services and client needs across various industries.
- Exceptional communication, negotiation, and presentation skills.
- Strong analytical and strategic thinking abilities.
- Ability to travel extensively within the assigned region.
- Proficiency in CRM software and sales management tools.
- Demonstrated ability to build and maintain strong client relationships.
- Proactive, self-motivated, and results-oriented with a strong work ethic.
This advertiser has chosen not to accept applicants from your region.
1
Remote Business Development Consultant
530000 Hoa Sơn
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking an experienced and strategic Remote Business Development Consultant to identify and pursue new growth opportunities. This fully remote role requires a proactive approach to market analysis, client acquisition, and partnership building. You will be responsible for researching potential markets, identifying key stakeholders, and developing strategies to expand our client's reach and revenue streams. Key duties include creating compelling business proposals, conducting sales presentations, negotiating contracts, and nurturing client relationships. The ideal candidate will possess a strong understanding of market dynamics, competitive landscapes, and effective sales methodologies. Excellent communication, negotiation, and interpersonal skills are paramount for success in this client-facing role. You should have a proven track record of achieving business development targets and closing deals. A deep understanding of strategic partnerships and alliance management is highly valued. This position demands a results-oriented individual with a keen ability to identify opportunities and translate them into tangible business outcomes. You will work independently and collaboratively with internal teams to drive growth initiatives. We are looking for someone with a passion for innovation and a commitment to delivering exceptional value to clients. This is an excellent opportunity to leverage your expertise and contribute to significant business expansion, with the flexibility to work from any location. Join our expanding network and help forge new pathways to success.
This advertiser has chosen not to accept applicants from your region.
2
Remote Early Childhood Development Consultant
59000 Pleiku, Gia Lai
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking an experienced and passionate Remote Early Childhood Development Consultant to guide and support families and educational institutions in **Pleiku, Gia Lai, Vietnam**. This is a fully remote position, allowing you to work from the convenience of your home. You will be responsible for providing expert advice and strategies on child development, educational programming, and parenting techniques for children from infancy through early school age. Your duties will include conducting virtual assessments of child development, creating personalized learning plans, and offering guidance on fostering social-emotional, cognitive, and physical growth. You will also develop and deliver online training sessions and workshops for parents, caregivers, and early educators. The ideal candidate will have a Master's degree in Child Development, Psychology, Early Childhood Education, or a closely related field, coupled with extensive experience in advising families and educational professionals. Strong analytical and diagnostic skills are essential for identifying developmental needs and recommending effective interventions. Excellent communication and empathetic listening skills are crucial for building trust and rapport in a virtual setting. You will need to be proficient in utilizing various online platforms for consultations, assessments, and resource sharing. This role offers the opportunity to make a significant impact on the development and well-being of young children. Responsibilities include staying current with research in child development and educational best practices, as well as contributing to the development of online resources and tools. You will collaborate with a team of specialists to enhance the quality of services provided. The ability to work autonomously, manage your schedule, and deliver high-quality advice remotely is key. A genuine commitment to supporting the holistic development of children is paramount.
Key Responsibilities:
Key Responsibilities:
- Provide expert consultation on early childhood development to families and educators.
- Assess children's developmental progress and identify areas for support.
- Develop customized educational and developmental plans.
- Deliver online training and workshops for parents and caregivers.
- Create and share resources related to child development and learning.
- Offer guidance on positive parenting strategies and behavior management.
- Collaborate with a network of early childhood professionals.
- Maintain confidentiality and adhere to ethical standards.
- Utilize technology effectively for remote client engagement.
- Master's degree in Child Development, Psychology, or Early Childhood Education.
- Significant experience in consulting or advising on child development.
- In-depth knowledge of child psychology and developmental milestones.
- Excellent communication, counseling, and interpersonal skills.
- Proficiency in virtual communication and collaboration tools.
- Ability to conduct virtual assessments and develop tailored plans.
- Strong research and analytical abilities.
- Passion for supporting children's growth and learning.
This advertiser has chosen not to accept applicants from your region.
3
Remote Pastry Chef & Menu Development Consultant
330000 Nam Dinh , Nam Dinh
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a burgeoning catering service seeking to expand its culinary offerings, is looking for an innovative and experienced Remote Pastry Chef & Menu Development Consultant. This fully remote position requires a creative culinary artist with a passion for creating exceptional desserts and innovative menu concepts. You will be instrumental in designing, testing, and refining our pastry menu, ensuring it meets high-quality standards and appeals to a diverse clientele. This role involves significant recipe development, costing, and collaboration with the catering team to bring new dishes to life. The ideal candidate is adept at working independently, possesses a strong understanding of food safety, and excels in conceptualizing and executing unique flavor profiles. Responsibilities will include:
Qualifications:
- Designing and developing a diverse range of high-quality pastry recipes, including cakes, pastries, cookies, and artisanal breads.
- Creating seasonal and themed menus, ensuring a balance of classic favorites and innovative creations.
- Conducting thorough testing and refinement of all recipes, focusing on taste, presentation, and consistency.
- Developing detailed recipe cards with clear instructions, ingredient lists, and precise measurements.
- Calculating food costs and contributing to profitability by optimizing ingredient usage and sourcing.
- Collaborating remotely with the catering operations team to ensure seamless execution of menu items.
- Staying current with pastry trends, techniques, and ingredients globally.
- Ensuring all developed recipes adhere to food safety and hygiene standards.
- Providing virtual training and guidance to the kitchen staff on pastry preparation techniques.
- Contributing creative ideas for special event menus and dessert displays.
- Sourcing and evaluating potential suppliers for high-quality ingredients.
- Troubleshooting any issues related to pastry production and quality control.
Qualifications:
- Formal culinary education with a specialization in Pastry Arts or Baking & Pastry.
- Minimum of 6 years of professional experience as a Pastry Chef, with demonstrated success in menu development.
- Proven ability to create innovative and visually appealing desserts.
- Strong understanding of baking science and pastry techniques.
- Experience with recipe costing and food cost management.
- Exceptional organizational skills and meticulous attention to detail.
- Proficiency in using culinary software for recipe management and costing is a plus.
- Excellent communication skills, with the ability to convey ideas clearly in a remote setting.
- A passion for food and a commitment to excellence.
- Ability to work autonomously and meet deadlines in a remote environment.
- Access to a professional or semi-professional kitchen space for recipe testing is advantageous.
- Fluency in English is required.
This advertiser has chosen not to accept applicants from your region.
4
Senior Management Consultant - Remote Strategy Development
560000 Phan Thiet, Binh Thuan
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking an experienced and strategic Senior Management Consultant to advise on and develop impactful business strategies for a diverse range of clients, all performed remotely. This role demands a strong analytical toolkit, excellent client-facing skills, and a proven ability to drive transformational change. You will be responsible for diagnosing organizational challenges, identifying areas for improvement, and developing practical, data-driven recommendations. Key responsibilities include conducting market research, analyzing competitive landscapes, and assessing internal operational efficiencies. You will work closely with clients to understand their unique needs, facilitating workshops, and delivering compelling presentations of your findings and proposed solutions. The ideal candidate will possess extensive experience in management consulting, with a specialization in areas such as operational efficiency, strategic planning, or organizational design. A strong understanding of various industries and business models is essential. This position requires exceptional communication, interpersonal, and project management skills. You will be adept at building rapport with clients and stakeholders at all levels. This is a fully remote position, requiring you to be self-motivated, highly organized, and capable of managing your workload effectively without direct supervision. You will leverage virtual collaboration tools to deliver high-quality consulting services. We are looking for an individual who is passionate about helping businesses achieve their strategic goals and who can consistently deliver exceptional value. Your ability to think critically, solve complex problems, and influence decision-making will be highly valued. This contract role offers flexibility and the opportunity to work on challenging projects with a leading consultancy. Join us and help shape the future of businesses through expert strategic guidance.
This advertiser has chosen not to accept applicants from your region.
5
Senior Educational Consultant - E-Learning Specialist
61000 Hoi An
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a highly motivated and experienced Senior Educational Consultant with a specialization in E-Learning to join our dynamic team in **Buon Ma Thuot, Dak Lak, VN**. This role is pivotal in shaping the future of educational delivery, focusing on the development, implementation, and optimization of digital learning platforms and strategies. You will be instrumental in designing engaging and effective online courses, providing expert guidance to educators and institutions on best practices in e-learning pedagogy, and evaluating the impact of digital initiatives. Your responsibilities will include conducting needs assessments for educational technology integration, creating comprehensive training materials for faculty and staff, and staying abreast of the latest trends and innovations in online education. The ideal candidate will possess a strong understanding of learning management systems (LMS), instructional design principles, and multimedia development tools. We are looking for someone with exceptional communication and interpersonal skills, capable of fostering collaborative relationships across diverse stakeholder groups. A passion for educational advancement and a commitment to leveraging technology to enhance learning outcomes are essential. This hybrid position offers a blend of in-office collaboration and remote flexibility, allowing for a balanced approach to work and life. Join us in making a significant impact on educational excellence in the region.
This advertiser has chosen not to accept applicants from your region.
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