20 Training Manager jobs in Vietnam

Training Manager

Hanoi, Hanoi Marriott

Posted 7 days ago

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Job Description

**Additional Information**
**Job Number** 25120627
**Job Category** Human Resources
**Location** Sheraton Hanoi Hotel, K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Viet Nam, Viet Nam,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization's mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.
OR
- 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.
**CORE WORK ACTIVITIES**
**Administering Employee Training Programs**
- Promotes and informs employees about all training programs.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Helps employees identify specific behaviors that will contribute to service excellence.
- Ensures employees receive on-going training to understand guest expectations.
- Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
- Meets with training cadre on a regular basis to support training efforts.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
**Evaluating Training Programs Effectiveness**
- Monitors enrollment and attendance at training classes.
- Meets regularly with participants to assess progress and address concerns.
- Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Measures transfer of learning from training courses to the operation.
- Ensures adult learning principles are incorporated into training programs.
**Developing Training Program Plans and Budgets**
- Ensures all training and development activities (department specific and general property training) are strategically linked to the organization's mission and vision.
- Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
- Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
- Aligns current training and development programs to effectively impact key business indicators.
- Establishes guidelines so employees understand expectations and parameters.
- Develops specific training to improve service performance.
- Drives brand values and philosophy in all training and development activities.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
**Managing Training Budgets**
- Participates in the development of the Training budget as required.
- Manages budget in alignment with Human Resources and property financial goals.
- Manages department controllable expenses to achieve or exceed budgeted goals.
- Utilizes P-card if appropriate to control and monitor departmental expenditures.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Training Manager

Ho Chi Minh City CÔNG TY TNHH HIMCOM

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**About the role**

We are seeking an experienced and dynamic Training Manager to help us create a cohesive workforce that understands how to work efficiently and meet the company goals. Your role as a training manager is to develop, implement, and oversee training programs that help our people acquire new skills, knowledge, essential competencies and attitudes to meet the demands of the company to achieve our goals.

**I. The specific responsibilities include**
- Collaborate with department heads to identify training needs and develop training plans, training materials, and online resources;
- Design and develop training materials, including presentations, e-learning modules, and job aids;
- Deliver training programs that align with the company's objectives, including sessions in-person or virtually, ensuring a dynamic and interactive learning experience;
- Stay abreast of trends and good practices in training, e-learning, personal and professional development;
- Evaluate the effectiveness of training programs through assessments and participant feedback;
- Monitor and track training metrics to measure the impact and effectiveness of training initiatives;
- Improve training programs continuously based on feedback and evaluation results to identify and deliver innovative training services;
- Build up and control training budget on prioritizing courses to provide the best value for money, and keep track of training expenses;
- Execute other reasonable tasks requested by your line manager or the Executive Director;
**II. Job requirements**
- Bachelor's degree in business administration, human resources or a related field;
- Proven experience as a Training Manager or similar role;
- Excellent presentation and facilitation skills;
- Proficiency in e-learning platforms and training software;
- Strong organizational and project management skills;
- Strong problem-solving and decision-making abilities;
- Excellent communication and interpersonal skills with sensitivity to cultural and organizational differences;
**III. Salary & Benefits**:
**1. Salary**: Competitive

**2. Benefits**:

- 13th-month Salary;
- 02 months salary for personal target and more;
- Quarterly bonus based on company performance;
- Entitled to a bonus fund of 10% company profit;
- Is entitled to all the rights under the laws of Vietnam (holidays, annual travel, health insurance, unemployment insurance, accident insurance);
- 24/7 Accidental & Healthcare Insurance Package;
- Healthcare at the company spa room;
- Opportunity to prove your ability and develop yourself. Provide various opportunities for promotion;
- Work in a dynamic, friendly, and joyful environment;
- Allowance for lunch and coffee at My Mother Restaurant;
- Parking allowance;
- Gift on the first day of receiving the job (Sign-on bonus);
- Birthday gifts, gifts on holidays of the year such as March 8, October 20, June 1, Mid-Autumn Festival, Lunar New Year,.;
- Internal events, annual company team building, Year-End Party.;
**CÁCH ỨNG TUYỂN**

Gửi một bản CV cá nhân về Indeed

**Công ty TNHH HIMCOM**: Trụ sở chính tại Tòa nhà số 27B Nguyễn Đình Chiểu, Phường ĐaKao, Quận 1, Tp HCM

**Thời gian làm việc**: 08h30 - 17h30 (nghỉ giữa trưa: 12h00-13h00) từ thứ 2 - thứ 6

Loại hình công việc: Toàn thời gian
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Production Training Manager

Ho Chi Minh City LEGO

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**Location**
- Ho Chi Minh, Hồ Chí Minh, Vietnam

**Job ID**
- 00014868

**Category**
- Manufacturing & Production

Can you envision yourself leading a team towards mastery, innovation, and training in molding production? Join us as Molding Training Manager not only products but also the growth and success of our team. How would your expertise and enthusiasm transform our molding training programs?

**Core Responsibilities**

1. Local Responsibility

People in Training organization
- Deliver on our processes to build and develop the training organization in (insert area here). This includes:
- Deliver standard training to certify shop floor trainers in our training method (Job Instruction)-
- Deliver training to build documentation skills for shop floor trainers-
- Providing ongoing coaching and support that relates to training delivery.-
- Overall leadership and development of the people within the training organization based on philosophy and framework given by L&D (PO&D) and LCI.- Ensuring high quality in training delivery, by acting as a training coach for the shop floor trainers- With area leaders (e.g. Shift Leaders) and L&D (PO&D) support ensures effectiveness and stability of training organization.- Careful coordination and tracking of all mandatory shopfloor skills/knowledge training.

Training Documentation- In close cooperation with Learning and Development (PO&D) and LEGO Continuous Improvement ensures world-class standard of process documentation in the area- Close collaboration with Technical writer

Local deployment- Deploy necessary infrastructure to reach the goals of the training organization (processes, KPIs, visual management etc.)- Support continuous improvement of the training organization- Actively supports area in achieving the desired level of training/workforce flexibility- Acts as a strong partner for Learning and Development (PO&D), LCI and area leaders - as part of the leadership team in the area representing the training organization and the training needs- Analyze training needs coming from strategic initiatives, Business Plan and MWB’s, into training capacity needs.

2. Global responsibility- Build strong global relationships with colleagues from other sites. Actively promotes coherence and collaboration between the plants and departments.- Drive handover (train the trainer) of global strategic initiatives piloted on site, incl. global standards and documentation- Acts as an ambassador of the global alignment of processes and training documentation

**Play your part in our team succeeding**

The focus area of the department headed up by the Training Manager is to develop the functional expertise within the specific area through a strong and competent training organization to support globalization and growth

**Do you have what it takes?**

Must have- Approx. 4-6 years of experience within a technical area or production.- Bachelor in mechanical engineering, business management or similar, basic technical knowledge or experience from production related environment in plastic injection industry- Combined with experience with learning, development and training activities- Practiced Leadership skills in 1-3 years (Not necessarily as direct leader)- Used to work on different IT systems- Willing to travel

Nice to have- JI - from TWI institute- LEAN courses including manufacturing- Process understanding- Leadership, motivation and development of the team- Global collaboration during hand over of global strategic initiatives- Communication and strong collaboration with training organizations from other plants and other departments- Communication and strong collaboration with area leaders, Learning & Development (People Operation & Development) and LCI- Builds strong relationships with main stakeholders- Support and take training ownership of strategic initiatives, Business Plan and Must Win Battles resulting in process changes in the area- Support to shift-leaders and other leaders in training, standard work and process compliance- Thrives in a team setting with many different tasks on all levels.

LI-TD2

**What’s in it for you?**:
**Here are some of what to expect**:
**Family Care Leave** - We offer enhanced paid leave options for those important times.**Insurances** - All colleagues are covered by our life and disability insurance which provides protection and peace of mind.**Wellness** - We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.**Colleague Discount** - We know you'll love to build so from day 1 you will qualify for our generous colleague discount.**Bonus** - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.**Your workplace** - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an a
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Himcom Training Manager

Ho Chi Minh City CÔNG TY TNHH HIMCOM

Posted today

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MÔ TẢ CÔNG VIỆC

**About the role**
- We are seeking an experienced and dynamic Training Manager to help us create a cohesive workforce that understands how to work efficiently and meet the company goals. Your role as a training manager is to develop, implement, and oversee training programs that help our people acquire new skills, knowledge, essential competencies and attitudes to meet the demands of the company to achieve our goals._

**I. The specific responsibilities include**
- Collaborate with department heads to identify training needs and develop training plans, training materials, and online resources;
- Design and develop training materials, including presentations, e-learning modules, and job aids;
- Deliver training programs that align with the company's objectives, including sessions in-person or virtually, ensuring a dynamic and interactive learning experience;
- Stay abreast of trends and good practices in training, e-learning, personal and professional development;
- Evaluate the effectiveness of training programs through assessments and participant feedback;
- Monitor and track training metrics to measure the impact and effectiveness of training initiatives;
- Improve training programs continuously based on feedback and evaluation results to identify and deliver innovative training services;
- Build up and control training budget on prioritizing courses to provide the best value for money, and keep track of training expenses;
- Execute other reasonable tasks requested by your line manager or the Executive Director;
YÊU CẦU CÔNG VIỆC

**II. Job requirements**
- Bachelor's degree in business administration, human resources or a related field;
- Proven experience as a Training Manager or similar role;
- Excellent presentation and facilitation skills;
- Proficiency in e-learning platforms and training software;
- Strong organizational and project management skills;
- Strong problem-solving and decision-making abilities;
- Excellent communication and interpersonal skills with sensitivity to cultural and organizational differences;
**III. Salary & Benefits**:
**1. Salary**: Competitive

**2. Benefits**:

- 13th-month Salary;
- 02 months salary for personal target and more;
- Quarterly bonus based on company performance;
- Entitled to a bonus fund of 10% company profit;
- Is entitled to all the rights under the laws of Vietnam (holidays, annual travel, health insurance, unemployment insurance, accident insurance);
- 24/7 Accidental & Healthcare Insurance Package;
- Healthcare at the company spa room;
- Opportunity to prove your ability and develop yourself. Provide various opportunities for promotion;
- Work in a dynamic, friendly, and joyful environment;
- Allowance for lunch and coffee at My Mother Restaurant;
- Parking allowance;
- Gift on the first day of receiving the job (Sign-on bonus);
- Birthday gifts, gifts on holidays of the year such as March 8, October 20, June 1, Mid-Autumn Festival, Lunar New Year,.;
- Internal events, annual company team building, Year-End Party.;
**CÁCH ỨNG TUYỂN**

Công ty TNHH HIMCOM: Trụ sở chính tại Tòa nhà số 27B Nguyễn Đình Chiểu, Phường ĐaKao, Quận 1, Tp HCM

Thời gian làm việc: 08h30 - 17h30 (nghỉ giữa trưa: 12h00-13h00) từ thứ 2 - thứ 6

Thông tin liên hệ: Hotline/Zalo Ms. Ngoc - 0909.717.365

Loại hình công việc: Toàn thời gian
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Remote Hospitality Training Manager

100000 An Cu, An Giang WhatJobs

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full-time
Our client is seeking an experienced and dynamic Remote Hospitality Training Manager to develop and deliver comprehensive training programs for their global teams. This fully remote position is instrumental in ensuring the highest standards of service excellence across all hospitality operations. You will be responsible for designing engaging training content, facilitating virtual learning sessions, and assessing the effectiveness of training initiatives to enhance employee skills and guest experiences.

Responsibilities:
  • Design, develop, and implement a wide range of training programs for hospitality staff, covering areas such as customer service, operational procedures, safety, and leadership.
  • Create engaging and effective training materials, including presentations, e-learning modules, videos, and facilitator guides.
  • Facilitate virtual training sessions using online platforms, ensuring interactive and productive learning environments.
  • Assess training needs across different departments and job roles, identifying skill gaps and development opportunities.
  • Evaluate the effectiveness of training programs through participant feedback, knowledge assessments, and performance monitoring.
  • Develop and maintain a comprehensive library of training resources and materials.
  • Collaborate with operational managers and subject matter experts to ensure training content is relevant and up-to-date.
  • Provide coaching and support to employees to enhance their skills and career development.
  • Stay current with industry trends, best practices in hospitality training, and emerging learning technologies.
  • Manage the training calendar, scheduling sessions and coordinating participant logistics in a remote setting.
  • Champion a culture of continuous learning and development within the organization.
  • Track and report on training key performance indicators (KPIs) and provide insights for program improvement.
  • Ensure all training activities comply with company policies and standards.
  • Assist in the onboarding process for new hires by providing foundational training.
  • Foster positive relationships with employees and stakeholders to understand training needs and gather feedback.
Qualifications:
  • Bachelor's degree in Hospitality Management, Human Resources, Education, or a related field.
  • Minimum of 5 years of experience in the hospitality industry, with at least 3 years in a training and development role.
  • Proven experience in designing and delivering effective training programs, preferably in a remote or distributed environment.
  • Strong understanding of adult learning principles and instructional design methodologies.
  • Proficiency in virtual facilitation and e-learning platforms (e.g., Zoom, Webex, Articulate Storyline, Adobe Captivate).
  • Excellent knowledge of hospitality operations, service standards, and customer engagement strategies.
  • Exceptional presentation, communication, and interpersonal skills.
  • Ability to create engaging and visually appealing training materials.
  • Strong organizational and time management skills, with the ability to manage multiple projects remotely.
  • Proactive and results-oriented, with a passion for employee development.
  • Experience with Learning Management Systems (LMS) is a plus.
  • Ability to adapt to changing needs and provide flexible training solutions.
  • Must be self-motivated and able to work independently with minimal supervision.
This is a fantastic opportunity to shape the learning and development landscape for a leading hospitality organization, all from your remote workspace.
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Training Manager - Abbott Pharmaceutical

Ho Chi Minh City Abbott

Posted 27 days ago

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**ABOUT ABBOTT**
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
**WORKING AT ABBOTT**
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
+ Career development with an international company where you can grow the career you dream of.
+ A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
+ A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
**MAIN PURPOSE OF ROLE:**
Drive field force effectiveness and efficiency by designing, implementing, and evaluating internal training programs, including in-house and field coaching. The role also leverages new technologies and modern tools to optimize training impact and enhance employees' professional capabilities.
**MAIN RESPONSIBILITIES:**
+ Training Need Analysis: Identify training needs in assigned territories and propose training objective, training solutions
+ Training Solutions: Design and develop training courses, tools and materials
+ Apply AI tools and technologies to enhance training content creation, learner engagement, and performance tracking
+ Develop and implement e-learning modules using modern tools
+ Utilize the Learning Management System (LMS) and monitor learning progress and outcomes.
+ Training Delivery: Lead and manage delivery of training solutions, including tests, assessment and certification
+ Training Assessment: Design tools/methodology to assess training effectiveness and identify improvement initiatives
+ Field Coaching Execution: Conduct field observation, carry out gap analysis and execute appropriate field coaching to improve sales team performance in assigned territories
+ Planning and Execution: Prepare and execute training plans in assigned territories as well as drive training initiatives to ensure achievement of defined goals
**MINIMUM BACKGROUND/ EXPERIENCE & SKILL REQUIRED**
**Work Experience**
+ Managerial/supervisory role in training and development
+ At least 1 to 3-year relevant experience in healthcare/ medical device preferably with hands-on experience in training Trade Sales teams
**CORE Skills Required**
Professional Skill
+ Presentation skill
+ Expert in selling skill, communication skill, Coaching skill
+ Business sense
+ Thinking and acting logically
Behavioral / Leadership Skill
+ Integrity and honesty
+ Ownership
+ Collaboration
+ Inspire skill
Language Skill
+ Conversant in English and Vietnamese
Computer Skill
+ Proficient skills in MS Office
**MINIMUM EDUCATION REQUIRED**
+ University/post-University degree in Pharmacist/Doctor
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
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Sales Capability and Training Manager

Ho Chi Minh City Kimberly-Clark

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**Your Job**:
You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.

Due to internal move, In your role as **Sales Capability and Training Manager**, you’ll help us deliver better care for billions of people around the world.

**About Us**:
People have looked to **Kimberly-Clark** brands for more than 150 years and today we're proud to help over a billion people around the world cope, laugh, love and live every day. From the best nappies and baby wipes to the softest tissues, to the best supplies for business, we are constantly searching for new ways to make life better for our consumers, our customers and our planet.

Our leading consumer brands like the Kleenex, Huggies, VIVA, U by Kotex, Poise, Depend brands improve the lives of people around the world.
- Kimberly-Clark proudly leads the way in providing better care for a better world. _

**Led by Purpose. Driven by You.**

**JOB PURPOSE**
- The Sales Capability & Training Manager will work closely with Line Manager and partner with Business Leaders (Sales Director, Geography Business Manager, Regional Sales Manager, Modern Trade Manager, E-Com Manager) to design and produce the strategic sales capability roadmap and learning journeys for all roles & develop the core competencies and skills matrix (for roles, leadership) required for Field Sales Team to meet its goals.
- Address the capability development requirements of each level, by priority, through organizing the relevant trainings, on field coaching programs.

**JOB ACCOUNTABILITIES**
- Accountable for the Sales On boarding process, ensuring that every new join employee receive the relevant knowledge, skills before and while handling the new role.
- Design the qualifying process and be the key person accountable for evaluating, qualifying sale people to be promoted to higher level, position in sales.
- Project owner on developing the Sales Trainee program to build the next generation of sales leader together with the support from HR.
- Coordinate with L&D in order to best design, to conduct train-the-trainer in order to deliver the classroom Sales training modules of both hard skills and soft skills required for each particular level, advise sales managers and organization about available regional/global training programs and tools.
- Ability to use current sales data, reports and provide analyses to demonstrate and supervise the progress and development of Field Sales Team.
- Plan, control the assigned operational budgets related to training costs and training delivery.
- Work with Sales Efficiency, Route to Market to suggest, design and manage the business KPIs, performance and ranking of total sales force, adjustment.
- Conduct field training, coaching to give advises, expertise to all sales Managers level.
- Coordinate with Sales Efficiency to ensure an accurate combination and calculation for Sales Force Ranking, Sales Reward Program for all disciplines and layers nationwide.
- Analyze market information to consult and advise individual sales managers on strategic activities on market.
- On-going training to all levels of Sales Managers.
- Track sales force incentive distribution curve and individual outliers on an on-going basis.

**SKILLS/EXPERIENCE**
- A minimum of bachelor’s degree preferably in Business Management or Education.
- At least 10 years’ exposure to Sales Managerial roles, Sales Capability, Sales Training in the FMCG industry, both GT & MT.
- Good communication in English & Vietnamese, excellence in facilitation, presentation, and interpersonal skills.
- Have good knowledge of trade marketing/promotion, sales, operation and the consumer goods industry.
- Proficiency in MS Office tools, Nielsen data understanding.
- Highly self-motivated and positive individual who can inspire, motivate, and collaborate across boundaries is a plus.
- Good stakeholder management skills, understands and has practical experience how to engage with sales teams, cross functions.
- Willing to travel nationwide as business need.
- Sales organization & performance management.

Route to market strategy understanding is an advantage.

**About You**:
You’re driven to perform at the highest level possible, and you appreciate a performance culture fuelled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have pu
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Remote Instructional Design Specialist

65000 Nha Trang, Khanh Hoa WhatJobs

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full-time
Our client is seeking a talented and creative Remote Instructional Design Specialist to develop engaging and effective online learning experiences. This role is entirely remote, allowing you to contribute from any location. You will be responsible for designing and developing e-learning courses, training materials, and educational content for diverse audiences. This includes applying adult learning principles and instructional design models (e.g., ADDIE, SAM) to create a variety of learning assets, such as interactive modules, videos, assessments, and job aids. Collaboration with subject matter experts (SMEs) and stakeholders across various departments is key to ensuring content accuracy and relevance. You will utilize various authoring tools (e.g., Articulate Storyline, Adobe Captivate) and multimedia technologies to produce high-quality learning solutions. Responsibilities include writing clear learning objectives, storyboarding content, and developing assessments that measure learning outcomes. A strong understanding of user experience (UX) design principles as applied to learning is essential. You will also manage multiple projects simultaneously, adhering to deadlines and quality standards. The ability to provide constructive feedback and iterate on designs based on pilot testing and stakeholder input is vital. We are looking for individuals with a passion for education and a proven track record of creating impactful learning experiences in a virtual environment. Excellent written and verbal communication skills are a must for this remote-first position. Join our client's dynamic team and help shape the future of online education.
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Green Curriculum and Training Lead/ Program Manager

Ho Chi Minh City EDC

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**Green Curriculum and Training Lead/ Program Manager**
- Ho Chi Minh, Vietnam
- Full-time

**Company Description**

**Education Development Center (EDC)** is a global nonprofit that advances lasting solutions to improve education, promote health, and expand economic opportunity. Since 1958, we have been a leader in designing, implementing, and evaluating powerful and innovative programs in more than 80 countries around the world.

EDC promotes equity and access to high quality education and health services and products that contribute to thriving communities where people from diverse backgrounds learn, live, and work together. We support an inclusive workplace culture that embraces many perspectives and broadens our understanding of the communities we serve, enhancing and enriching our work.

**EDC is committed to equity, diversity and inclusion in the workplace.**

**Project Description**

USAID’s Young Southeast Asian Leaders Initiative-Mekong Program will strengthen the leadership capacities and networks of youth leaders in Southeast Asia, empowering them to lead with confidence and to claim their right to a sustainable and just future?

?The leadership development program will provide the knowledge, training, and exposure to empower Southeast Asian youth to act on environmental issues, help integrate them into the web of climate, biodiversity, and sustainability actors in the region in order to contribute to the sustainable development of the Mekong region?

The program will
- Build the leadership capabilities of youth in Southeast Asia with focus themes of climate change, environment, and biodiversity within the Mekong sub-region countries of Cambodia, Laos, Myanmar, Thailand, and Vietnam,
- Strengthen ties among Mekong sub-region countries, other ASEAN countries (plus Timor-Leste), and the United States, and
- Nurture a community of leaders who work locally and across borders to address shared issues relating to the focus themes.

Focus themes of the program are:

- Climate change - advance equitable and ambitious actions to confront the climate crisis with dual climate change priorities of mitigation (reducing emissions) and adaptation (improving resilience to climate impacts)
- Environment - Ensure that the environment and the natural resources upon which human lives and livelihoods depend are managed in ways that sustain productivity growth, a healthy population, as well as the intrinsic spiritual and cultural value of the environment.
- Biodiversity - Conserve biodiversity and manage natural resources in ways that maintain their long-term viability and preserve their potential to meet the needs of present and future generations.

YSEALI-Mekong will be hosted by the Vietnam National University - Ho Chi Minh City (VNU-HCM), and will partner with local, regional, and international relevant stakeholders.

Under the supervision of the Chief of Party, the Green Curriculum and Training Lead/ Program Manager will lead overall technical oversight and guidance for the program’s leadership development training content and delivery.

The Green Curriculum and Training Lead/ Program Manager work with other senior personnel and counterparts within the VNU-HCM to develop selection criteria and recruit youth leaders to the program and ensure effective integration and implementation of gender equality, youth engagement, and social inclusion in program activities. S/he will develop and deploy fit-for-purpose learning approaches to close gender gaps, promote youth inclusion and improve youth decision making across program activities. The Youth Leadership and Inclusion Lead/Program Manager will work closely with the Chief of Party, other senior personnel to support institutional strengthening processes within the host higher education institution related to the curricular content, and program delivery. S/he will work with experts from EDC and partners to ensure activity relevance and quality.

S/he will also serve as the secondary/alternate point of contact with USAID/Vietnam and support the Chief of Party in the successful management of all administrative and programmatic functions and interventions in line with the YSEALI Mekong Activity.

He/she will oversee the performance of two staff who will coordinate closely with the project resource partners to deliver respective training courses.

**Essential functions include** (but are not limited to):

- Lead a collaborative curriculum development and adaptation process bringing together key program partners in coordination with home office technical assistance staff.
- Develop and ensure effective implementation of a learning management system within the portal in coordination with technical colleagues.
- Develop dynamic in-person learning experiences at the convenings in collaboration with the program team.
- Oversee the selection of the self-directed learning courses, tailored by pathway.
- Organize and manage the selection committee. Develop selection crite
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Retail Store Manager (Remote Training Focus)

91000 Rach Gia, Kien Giang WhatJobs

Posted 2 days ago

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full-time
Our client is seeking a dynamic and experienced Retail Store Manager to oversee operations and lead teams, with a primary focus on developing and delivering remote training programs for new hires and existing staff. This role requires a blend of strong retail management skills and the ability to create engaging online learning experiences. You will be responsible for maintaining high standards of customer service, driving sales performance, and ensuring effective staff development through digital platforms. This is a fully remote position, allowing you to contribute from your home base.

Key Responsibilities include:
  • Developing, implementing, and delivering comprehensive training programs for retail staff using remote platforms (video conferencing, e-learning modules, webinars).
  • Onboarding new employees and providing ongoing training on product knowledge, sales techniques, and customer service standards.
  • Monitoring and analyzing sales performance data to identify trends and opportunities for improvement.
  • Setting sales targets and motivating store teams to achieve or exceed them.
  • Ensuring exceptional customer service standards are met and promoting a customer-centric culture.
  • Managing inventory, visual merchandising, and store presentation to maximize sales and customer appeal.
  • Developing and implementing operational procedures to ensure efficient store functioning.
  • Recruiting, hiring, training, and evaluating store personnel.
  • Handling customer complaints and resolving issues effectively.
  • Ensuring compliance with all company policies, procedures, and safety regulations.
  • Collaborating with marketing and merchandising teams on promotional activities.
  • Utilizing technology and data to enhance both in-store and remote training experiences.
  • Providing feedback to senior management on training effectiveness and retail operations.

Required Qualifications:
  • Bachelor's degree in Business Administration, Retail Management, or a related field, or equivalent experience.
  • Minimum of 5 years of experience in retail management, with a proven track record of success.
  • Demonstrated experience in developing and delivering training programs, preferably with a remote component.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong understanding of retail sales principles, customer service best practices, and merchandising.
  • Proficiency in using virtual meeting platforms (e.g., Zoom, Microsoft Teams) and e-learning tools.
  • Ability to analyze sales data and market trends to inform strategies.
  • Strong organizational and time-management skills.
  • Experience with inventory management systems.
  • Adaptability and a proactive approach to problem-solving.
This is an exciting opportunity for a seasoned retail leader looking to innovate in training delivery, working remotely and impacting the retail experience from **Rach Gia**. Join our innovative team!
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