7 Ux Researcher jobs in Vietnam
UX Researcher
Ho Chi Minh City
Zalo
Posted today
Job Viewed
Job Description
**What you will do**:
- Design and conduct user research to evaluate new and current products;
- Conduct qualitative studies, including field observation and interviews, remote and in-person usability studies;
- Design quantitative studies, including experiments and surveys;
- Identify and explore new opportunities before they make it onto the drawing board;
- Collaborate closely with other researchers, designers, product managers, and engineers;
- Adapt and innovate research practices to meet the team’s needs under tight time frames;
- Synthesize and communicate research findings to support business decisions;
- Gain understandings of Zalo and Media users in Vietnam and other countries;
Communicate results and illustrate suggestions in compelling and creative ways.
**What you will need**:
- Bachelor Degree in Computer Science/ Human Computer Interaction/ Experimental Psychology, or a related field;
- At least 2 year of experience in applied product research or experience on user research activities: Market research, User research, Experience Research/Evaluation;
- Mastery of research methods of both qualitative or quantitative research will be an advantage;
- Ability to ask, as well as answer questions;
- Demonstrate an ability to plan and conduct research in close collaborations with people in a variety of expertise, including design, engineering, and product management;
- Ability to clearly, concisely, and persuasively communicate research findings verbally and in writing;
- Demonstrate a strong drive to explore and define research opportunities throughout the company.
- Design and conduct user research to evaluate new and current products;
- Conduct qualitative studies, including field observation and interviews, remote and in-person usability studies;
- Design quantitative studies, including experiments and surveys;
- Identify and explore new opportunities before they make it onto the drawing board;
- Collaborate closely with other researchers, designers, product managers, and engineers;
- Adapt and innovate research practices to meet the team’s needs under tight time frames;
- Synthesize and communicate research findings to support business decisions;
- Gain understandings of Zalo and Media users in Vietnam and other countries;
Communicate results and illustrate suggestions in compelling and creative ways.
**What you will need**:
- Bachelor Degree in Computer Science/ Human Computer Interaction/ Experimental Psychology, or a related field;
- At least 2 year of experience in applied product research or experience on user research activities: Market research, User research, Experience Research/Evaluation;
- Mastery of research methods of both qualitative or quantitative research will be an advantage;
- Ability to ask, as well as answer questions;
- Demonstrate an ability to plan and conduct research in close collaborations with people in a variety of expertise, including design, engineering, and product management;
- Ability to clearly, concisely, and persuasively communicate research findings verbally and in writing;
- Demonstrate a strong drive to explore and define research opportunities throughout the company.
This advertiser has chosen not to accept applicants from your region.
0
UX Researcher
Ho Chi Minh City
Zalo
Posted today
Job Viewed
Job Description
**What you will do**:
- Design and conduct user research to evaluate new and current products;
- Conduct qualitative studies, including field observation and interviews, remote and in-person usability studies;
- Design quantitative studies, including experiments and surveys;
- Identify and explore new opportunities before they make it onto the drawing board;
- Collaborate closely with other researchers, designers, product managers, and engineers;
- Adapt and innovate research practices to meet the team’s needs under tight time frames;
- Synthesize and communicate research findings to support business decisions;
- Gain understandings of Zalo and Media users in Vietnam and other countries;
Communicate results and illustrate suggestions in compelling and creative ways.
**What you will need**:
- Bachelor Degree in Computer Science/ Human Computer Interaction/ Experimental Psychology, or a related field;
- At least 2 year of experience in applied product research or experience on user research activities: Market research, User research, Experience Research/Evaluation;
- Mastery of research methods of both qualitative or quantitative research will be an advantage;
- Ability to ask, as well as answer questions;
- Demonstrate an ability to plan and conduct research in close collaborations with people in a variety of expertise, including design, engineering, and product management;
- Ability to clearly, concisely, and persuasively communicate research findings verbally and in writing;
- Demonstrate a strong drive to explore and define research opportunities throughout the company.
- Design and conduct user research to evaluate new and current products;
- Conduct qualitative studies, including field observation and interviews, remote and in-person usability studies;
- Design quantitative studies, including experiments and surveys;
- Identify and explore new opportunities before they make it onto the drawing board;
- Collaborate closely with other researchers, designers, product managers, and engineers;
- Adapt and innovate research practices to meet the team’s needs under tight time frames;
- Synthesize and communicate research findings to support business decisions;
- Gain understandings of Zalo and Media users in Vietnam and other countries;
Communicate results and illustrate suggestions in compelling and creative ways.
**What you will need**:
- Bachelor Degree in Computer Science/ Human Computer Interaction/ Experimental Psychology, or a related field;
- At least 2 year of experience in applied product research or experience on user research activities: Market research, User research, Experience Research/Evaluation;
- Mastery of research methods of both qualitative or quantitative research will be an advantage;
- Ability to ask, as well as answer questions;
- Demonstrate an ability to plan and conduct research in close collaborations with people in a variety of expertise, including design, engineering, and product management;
- Ability to clearly, concisely, and persuasively communicate research findings verbally and in writing;
- Demonstrate a strong drive to explore and define research opportunities throughout the company.
This advertiser has chosen not to accept applicants from your region.
1
UX Researcher
Ho Chi Minh City
Zalo
Posted today
Job Viewed
Job Description
**What you will do**:
- Design and conduct user research to evaluate new and current products;
- Conduct qualitative studies, including field observation and interviews, remote and in-person usability studies;
- Design quantitative studies, including experiments and surveys;
- Identify and explore new opportunities before they make it onto the drawing board;
- Collaborate closely with other researchers, designers, product managers, and engineers;
- Adapt and innovate research practices to meet the team’s needs under tight time frames;
- Synthesize and communicate research findings to support business decisions;
- Gain understandings of Zalo and Media users in Vietnam and other countries;
Communicate results and illustrate suggestions in compelling and creative ways.
**What you will need**:
- Bachelor Degree in Computer Science/ Human Computer Interaction/ Experimental Psychology, or a related field;
- At least 2 year of experience in applied product research or experience on user research activities: Market research, User research, Experience Research/Evaluation;
- Mastery of research methods of both qualitative or quantitative research will be an advantage;
- Ability to ask, as well as answer questions;
- Demonstrate an ability to plan and conduct research in close collaborations with people in a variety of expertise, including design, engineering, and product management;
- Ability to clearly, concisely, and persuasively communicate research findings verbally and in writing;
- Demonstrate a strong drive to explore and define research opportunities throughout the company.
- Design and conduct user research to evaluate new and current products;
- Conduct qualitative studies, including field observation and interviews, remote and in-person usability studies;
- Design quantitative studies, including experiments and surveys;
- Identify and explore new opportunities before they make it onto the drawing board;
- Collaborate closely with other researchers, designers, product managers, and engineers;
- Adapt and innovate research practices to meet the team’s needs under tight time frames;
- Synthesize and communicate research findings to support business decisions;
- Gain understandings of Zalo and Media users in Vietnam and other countries;
Communicate results and illustrate suggestions in compelling and creative ways.
**What you will need**:
- Bachelor Degree in Computer Science/ Human Computer Interaction/ Experimental Psychology, or a related field;
- At least 2 year of experience in applied product research or experience on user research activities: Market research, User research, Experience Research/Evaluation;
- Mastery of research methods of both qualitative or quantitative research will be an advantage;
- Ability to ask, as well as answer questions;
- Demonstrate an ability to plan and conduct research in close collaborations with people in a variety of expertise, including design, engineering, and product management;
- Ability to clearly, concisely, and persuasively communicate research findings verbally and in writing;
- Demonstrate a strong drive to explore and define research opportunities throughout the company.
This advertiser has chosen not to accept applicants from your region.
2
UX Researcher
Ho Chi Minh City
Zalo
Posted today
Job Viewed
Job Description
**What you will do**:
- Design and conduct user research to evaluate new and current products;
- Conduct qualitative studies, including field observation and interviews, remote and in-person usability studies;
- Design quantitative studies, including experiments and surveys;
- Identify and explore new opportunities before they make it onto the drawing board;
- Collaborate closely with other researchers, designers, product managers, and engineers;
- Adapt and innovate research practices to meet the team’s needs under tight time frames;
- Synthesize and communicate research findings to support business decisions;
- Gain understandings of Zalo and Media users in Vietnam and other countries;
Communicate results and illustrate suggestions in compelling and creative ways.
**What you will need**:
- Bachelor Degree in Computer Science/ Human Computer Interaction/ Experimental Psychology, or a related field;
- At least 2 year of experience in applied product research or experience on user research activities: Market research, User research, Experience Research/Evaluation;
- Mastery of research methods of both qualitative or quantitative research will be an advantage;
- Ability to ask, as well as answer questions;
- Demonstrate an ability to plan and conduct research in close collaborations with people in a variety of expertise, including design, engineering, and product management;
- Ability to clearly, concisely, and persuasively communicate research findings verbally and in writing;
- Demonstrate a strong drive to explore and define research opportunities throughout the company.
- Design and conduct user research to evaluate new and current products;
- Conduct qualitative studies, including field observation and interviews, remote and in-person usability studies;
- Design quantitative studies, including experiments and surveys;
- Identify and explore new opportunities before they make it onto the drawing board;
- Collaborate closely with other researchers, designers, product managers, and engineers;
- Adapt and innovate research practices to meet the team’s needs under tight time frames;
- Synthesize and communicate research findings to support business decisions;
- Gain understandings of Zalo and Media users in Vietnam and other countries;
Communicate results and illustrate suggestions in compelling and creative ways.
**What you will need**:
- Bachelor Degree in Computer Science/ Human Computer Interaction/ Experimental Psychology, or a related field;
- At least 2 year of experience in applied product research or experience on user research activities: Market research, User research, Experience Research/Evaluation;
- Mastery of research methods of both qualitative or quantitative research will be an advantage;
- Ability to ask, as well as answer questions;
- Demonstrate an ability to plan and conduct research in close collaborations with people in a variety of expertise, including design, engineering, and product management;
- Ability to clearly, concisely, and persuasively communicate research findings verbally and in writing;
- Demonstrate a strong drive to explore and define research opportunities throughout the company.
This advertiser has chosen not to accept applicants from your region.
3
UX Researcher
Ho Chi Minh City
Zalo
Posted today
Job Viewed
Job Description
**What you will do**:
- Design and conduct user research to evaluate new and current products;
- Conduct qualitative studies, including field observation and interviews, remote and in-person usability studies;
- Design quantitative studies, including experiments and surveys;
- Identify and explore new opportunities before they make it onto the drawing board;
- Collaborate closely with other researchers, designers, product managers, and engineers;
- Adapt and innovate research practices to meet the team’s needs under tight time frames;
- Synthesize and communicate research findings to support business decisions;
- Gain understandings of Zalo and Media users in Vietnam and other countries;
Communicate results and illustrate suggestions in compelling and creative ways.
**What you will need**:
- Bachelor Degree in Computer Science/ Human Computer Interaction/ Experimental Psychology, or a related field;
- At least 2 year of experience in applied product research or experience on user research activities: Market research, User research, Experience Research/Evaluation;
- Mastery of research methods of both qualitative or quantitative research will be an advantage;
- Ability to ask, as well as answer questions;
- Demonstrate an ability to plan and conduct research in close collaborations with people in a variety of expertise, including design, engineering, and product management;
- Ability to clearly, concisely, and persuasively communicate research findings verbally and in writing;
- Demonstrate a strong drive to explore and define research opportunities throughout the company.
- Design and conduct user research to evaluate new and current products;
- Conduct qualitative studies, including field observation and interviews, remote and in-person usability studies;
- Design quantitative studies, including experiments and surveys;
- Identify and explore new opportunities before they make it onto the drawing board;
- Collaborate closely with other researchers, designers, product managers, and engineers;
- Adapt and innovate research practices to meet the team’s needs under tight time frames;
- Synthesize and communicate research findings to support business decisions;
- Gain understandings of Zalo and Media users in Vietnam and other countries;
Communicate results and illustrate suggestions in compelling and creative ways.
**What you will need**:
- Bachelor Degree in Computer Science/ Human Computer Interaction/ Experimental Psychology, or a related field;
- At least 2 year of experience in applied product research or experience on user research activities: Market research, User research, Experience Research/Evaluation;
- Mastery of research methods of both qualitative or quantitative research will be an advantage;
- Ability to ask, as well as answer questions;
- Demonstrate an ability to plan and conduct research in close collaborations with people in a variety of expertise, including design, engineering, and product management;
- Ability to clearly, concisely, and persuasively communicate research findings verbally and in writing;
- Demonstrate a strong drive to explore and define research opportunities throughout the company.
This advertiser has chosen not to accept applicants from your region.
4
Associate, Research - User Experience
Ho Chi Minh City
Shopee
Posted today
Job Viewed
Job Description
Department- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh City- Produce Net Promoter Score (NPS) reports for sellers and riders, including monitoring data collection, tracking performance to update weekly/ monthly trends, and identifying potential levers to improve seller/ rider/ driver satisfaction.
- Proactively conduct market scans to capture competitor activities and key updates for monthly Competitive Intelligence report
- Take responsibility for fulfilling the research requests from other teams: taking briefs, clarifying, designing proposals, managing fieldwork, and doing reports for projects (Qualitative/ Quantitative)
- Coordinate with stakeholders for research operation/ logistic arrangement (i.e. recruiting samples, scheduling interviews, etc.)
- Create methods to collect and analyze internal and external market data, and track and monitor performance to derive business insights.
- Provide strategic and clear direction to facilitate cross-functional collaboration and coordination across multiple teams (internal, external teams & partners) to ensure key objectives are aligned across the organization.
**Requirements**:
- BA / BS/ Bachelor’s Degree
- Minimum 2 years of working
- At least 1 year of work experience in Market Research, Consulting, or Marketing field (having working experience for companies managing large Riders/ Drivers communities such as Grab/ Be/ competitors in logistics is a plus)
- Strong business acumen and data analysis skills are prerequisites.
- Excellent command of English with stakeholder management and presentation skills
- Highly meticulous and good at coordination, able to work under extreme pressure; able and willing to learn quickly.
- Willing to be hands-on with strong project management abilities
- Resilient, reliable, and more importantly, someone who enjoys working in a fast-paced environment, and open learning
- Proactively conduct market scans to capture competitor activities and key updates for monthly Competitive Intelligence report
- Take responsibility for fulfilling the research requests from other teams: taking briefs, clarifying, designing proposals, managing fieldwork, and doing reports for projects (Qualitative/ Quantitative)
- Coordinate with stakeholders for research operation/ logistic arrangement (i.e. recruiting samples, scheduling interviews, etc.)
- Create methods to collect and analyze internal and external market data, and track and monitor performance to derive business insights.
- Provide strategic and clear direction to facilitate cross-functional collaboration and coordination across multiple teams (internal, external teams & partners) to ensure key objectives are aligned across the organization.
**Requirements**:
- BA / BS/ Bachelor’s Degree
- Minimum 2 years of working
- At least 1 year of work experience in Market Research, Consulting, or Marketing field (having working experience for companies managing large Riders/ Drivers communities such as Grab/ Be/ competitors in logistics is a plus)
- Strong business acumen and data analysis skills are prerequisites.
- Excellent command of English with stakeholder management and presentation skills
- Highly meticulous and good at coordination, able to work under extreme pressure; able and willing to learn quickly.
- Willing to be hands-on with strong project management abilities
- Resilient, reliable, and more importantly, someone who enjoys working in a fast-paced environment, and open learning
This advertiser has chosen not to accept applicants from your region.
5
Senior Mass Recruitment - User Experience &
Ho Chi Minh City
Shopee
Posted today
Job Viewed
Job Description
DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Responsible for lead target planning, monitoring & calibrating of overall mass recruitment efforts at SPX & each sourcing channel
- Conduct continuous lead generation analysis to track & monitor the effectiveness of lead-sourcing efforts, and continuously improve the process
- Synchronize closely with the Mass Recruitment team to identify improvement areas in the recruitment process, develop action plans to fix, and then lead multiple projects to implement changes & optimize outcomes
- Prepare regular reports on lead generation’s target, KPI progress and present insights with actionable recommendations to higher management
- Other tasks as assigned by team lead
**Requirements**:
- At least 1 years of team management experience
- At least 3 years of work experience, preferably in Project Management, Marketing other relevant experience(s)
- Excellent command of English with strong stakeholder management skills
- Strong analytical and business acumen is a must
- Highly meticulous and good at coordination, able to work under extreme pressure
- Willing to be hands-on with strong project management and executional abilities
- Proven leadership capabilities, driven, resilient, reliable and more importantly, someone who enjoys working in a fast-paced environment
- Responsible for lead target planning, monitoring & calibrating of overall mass recruitment efforts at SPX & each sourcing channel
- Conduct continuous lead generation analysis to track & monitor the effectiveness of lead-sourcing efforts, and continuously improve the process
- Synchronize closely with the Mass Recruitment team to identify improvement areas in the recruitment process, develop action plans to fix, and then lead multiple projects to implement changes & optimize outcomes
- Prepare regular reports on lead generation’s target, KPI progress and present insights with actionable recommendations to higher management
- Other tasks as assigned by team lead
**Requirements**:
- At least 1 years of team management experience
- At least 3 years of work experience, preferably in Project Management, Marketing other relevant experience(s)
- Excellent command of English with strong stakeholder management skills
- Strong analytical and business acumen is a must
- Highly meticulous and good at coordination, able to work under extreme pressure
- Willing to be hands-on with strong project management and executional abilities
- Proven leadership capabilities, driven, resilient, reliable and more importantly, someone who enjoys working in a fast-paced environment
This advertiser has chosen not to accept applicants from your region.
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