4 Hospitality jobs in Hanoi
Customer Service Intern
Hanoi, Hanoi
Công Ty TNHH Dịch Vụ Zim Integrated Shipping (Việt Nam)
Posted today
Job Viewed
Job Description
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Respond to customs phone call inquiry.
- Ensuring high-level documentation process: issue draft BL, final BL, releasing OBL, arranging tlx release, ect.
- Handling inquiry from customers.
- Fulfill other tasks as assigned by the manager.
**Chức vụ**: Thực Tập Sinh
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
BENEFIT:
- Possibility of gaining practical experience in a multinational organization.
- Opportunity to expand the future, assist young people in having a very clear orientation about their career path.
- Have the opportunity to become a full-time employee following the internship.
- Allowance: 200 USD/month (Social/ Health/ Unemployment insurance to be fully paid upon the allowance)
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
- 4th year students or Fresh-graduated is accepted
- Can work full-time (8.00AM - 5.30PM, Mon to Fri) within 6 months.
- Good communication in English and willing to learn.
- Be dynamic, creative and ambition in Shipping/Logistics
- Proactive, meticulous, integrity.
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng
Trung cấp - Nghề
Không yêu cầu
(Mức lương: Thỏa thuận)
- Respond to customs phone call inquiry.
- Ensuring high-level documentation process: issue draft BL, final BL, releasing OBL, arranging tlx release, ect.
- Handling inquiry from customers.
- Fulfill other tasks as assigned by the manager.
**Chức vụ**: Thực Tập Sinh
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
BENEFIT:
- Possibility of gaining practical experience in a multinational organization.
- Opportunity to expand the future, assist young people in having a very clear orientation about their career path.
- Have the opportunity to become a full-time employee following the internship.
- Allowance: 200 USD/month (Social/ Health/ Unemployment insurance to be fully paid upon the allowance)
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
- 4th year students or Fresh-graduated is accepted
- Can work full-time (8.00AM - 5.30PM, Mon to Fri) within 6 months.
- Good communication in English and willing to learn.
- Be dynamic, creative and ambition in Shipping/Logistics
- Proactive, meticulous, integrity.
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng
Trung cấp - Nghề
Không yêu cầu
This advertiser has chosen not to accept applicants from your region.
0
Customer Service Operations Sr Representative
Hanoi, Hanoi
Keysight Technologies
Posted today
Job Viewed
Job Description
Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world’s visionaries and innovators in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Our technical solutions - and our methods for creating them - help connect and secure the world. Learn more about what we do and how we do it.
Our powerful culture has led to us being independently recognized on Fortune 100’s Best Companies List and we are “Great Place to Work” Certified. We’re driven, collaborative, ethical, and curious, and we value all ideas, especially bold ones. And our culture extends far beyond our own walls. Our corporate social responsibility efforts support our communities, nurture the next generation of engineers, and promote environmental sustainability.
At Keysight, Inclusion, Equity & Diversity is an integral part of our core values. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. We believe everyone should be respected in the workplace and in their communities regardless of race, color, age, gender, sexual orientation, gender identity and expression, ethnicity, religion, disability, veteran status, national origin, or any protected class. We continuously challenge ourselves to grow in our understanding of inclusion by engaging in a wide variety of diversity programs, initiatives, employee network groups and mentoring/development. This is Keysight - People and Culture - YouTube
- Provides pre-sales and/or post-sales consulting to benefit Keysight customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration.
- Resolves customer service issues for complex, multi-country or multi-regional accounts.
- Acts as a liaison between customers and appropriate internal organizations such as sales, manufacturing, logistics and service delivery to resolve customer inquiries. Influences changes to production and/or shipping schedules and price changes.
- May identify and follow up on business opportunities.
- May be responsible for project management of country, regional or multi-country projects.
- Determines and develops approaches to assignments.
- Leads customer service projects requiring coordination with other functions.
- Solves a broad range of customer service-related problems of varying scope and complexity
**Job Qualifications**:
- Bachelors or Masters Degree or University Degree or equivalent.
- Typically 4-5 years relevant experience for entry to this level.
- Requires in-depth knowledge and experience in job and ability to work independently.
- Spoken & written language skillset: Vietnamese, English & Chinese is preferred
- Prior order management or customer service experience preferred
**Job Function**:
**Shift**:
Day Job
**Schedule**:
Full Time (F)
**Travel Required**:
None
**Employment Program**:
Regular
**Duration** (Temp Positions Only)**:
- Not Applicable
- ___
Careers Privacy Statement
**Keysight is an Equal Opportunity Employer.**
APAC : Vietnam : Ha Noi : Hanoi
Job ID: 50346
Our powerful culture has led to us being independently recognized on Fortune 100’s Best Companies List and we are “Great Place to Work” Certified. We’re driven, collaborative, ethical, and curious, and we value all ideas, especially bold ones. And our culture extends far beyond our own walls. Our corporate social responsibility efforts support our communities, nurture the next generation of engineers, and promote environmental sustainability.
At Keysight, Inclusion, Equity & Diversity is an integral part of our core values. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. We believe everyone should be respected in the workplace and in their communities regardless of race, color, age, gender, sexual orientation, gender identity and expression, ethnicity, religion, disability, veteran status, national origin, or any protected class. We continuously challenge ourselves to grow in our understanding of inclusion by engaging in a wide variety of diversity programs, initiatives, employee network groups and mentoring/development. This is Keysight - People and Culture - YouTube
- Provides pre-sales and/or post-sales consulting to benefit Keysight customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration.
- Resolves customer service issues for complex, multi-country or multi-regional accounts.
- Acts as a liaison between customers and appropriate internal organizations such as sales, manufacturing, logistics and service delivery to resolve customer inquiries. Influences changes to production and/or shipping schedules and price changes.
- May identify and follow up on business opportunities.
- May be responsible for project management of country, regional or multi-country projects.
- Determines and develops approaches to assignments.
- Leads customer service projects requiring coordination with other functions.
- Solves a broad range of customer service-related problems of varying scope and complexity
**Job Qualifications**:
- Bachelors or Masters Degree or University Degree or equivalent.
- Typically 4-5 years relevant experience for entry to this level.
- Requires in-depth knowledge and experience in job and ability to work independently.
- Spoken & written language skillset: Vietnamese, English & Chinese is preferred
- Prior order management or customer service experience preferred
**Job Function**:
**Shift**:
Day Job
**Schedule**:
Full Time (F)
**Travel Required**:
None
**Employment Program**:
Regular
**Duration** (Temp Positions Only)**:
- Not Applicable
- ___
Careers Privacy Statement
**Keysight is an Equal Opportunity Employer.**
APAC : Vietnam : Ha Noi : Hanoi
Job ID: 50346
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Leader - Upto 30mil
Hanoi, Hanoi
CÔNG TY TNHH MEDIASTEP SOFTWARE VIỆT NAM
Posted today
Job Viewed
Job Description
We are looking for Customer Service Lead to join our team and provide the best service to our customer
You will working at the newest O2O e-commerce platform at Viet Nam. English - Chinese - Vietnamese spoken. You will lead customer service team and provide the best customer service to our customer.
**YOUR SKILL AND EXPERIENCE**
- Team leader experience: 2 years, team size from 5
- Experience with: e-commerce
- Monitor and improve processes to improve KPIs, customer experience, and work productivity
- Proactive at solve problem, Collaborate with other groups / departments to achieve business goals
- Develop training plans for your team members.
- Forecast of daily workload and peak time, plan to complete backlog but still maintain KPIs
- English or Chinese: fluently
**WHY YOU WILL LOVE WORKING HERE ?**
- Salary: nego (20-30M gross)
- KPI bonus
- 13 + 14th bonus
- Annual trip
- 15 days annual leave
- Insurance full gross salary
**Address: 60A Trương Son, Tan Binh, Ho Chi Minh City**
**Ha Noi: 19 Le Thanh Nghi, Ha Ba Trung, Ha Noi**
Loại hình công việc: Toàn thời gian
Mục lương: ₫ - ₫ một tháng
You will working at the newest O2O e-commerce platform at Viet Nam. English - Chinese - Vietnamese spoken. You will lead customer service team and provide the best customer service to our customer.
**YOUR SKILL AND EXPERIENCE**
- Team leader experience: 2 years, team size from 5
- Experience with: e-commerce
- Monitor and improve processes to improve KPIs, customer experience, and work productivity
- Proactive at solve problem, Collaborate with other groups / departments to achieve business goals
- Develop training plans for your team members.
- Forecast of daily workload and peak time, plan to complete backlog but still maintain KPIs
- English or Chinese: fluently
**WHY YOU WILL LOVE WORKING HERE ?**
- Salary: nego (20-30M gross)
- KPI bonus
- 13 + 14th bonus
- Annual trip
- 15 days annual leave
- Insurance full gross salary
**Address: 60A Trương Son, Tan Binh, Ho Chi Minh City**
**Ha Noi: 19 Le Thanh Nghi, Ha Ba Trung, Ha Noi**
Loại hình công việc: Toàn thời gian
Mục lương: ₫ - ₫ một tháng
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Staff (Import-export Staff hà
Hanoi, Hanoi
Công Ty TNHH Công Nghệ Pros Việt Nam
Posted today
Job Viewed
Job Description
**Mô tả công việc**:
(Mức lương: 11 - 15 triệu VNĐ)
Mô tả Công việc
JOB DETAILS:
- Customer service (40%): take care service after sales
- Make contract, receive & understand clearly customer's requirement
- Receive & follow order, solve issues to ensure deliver goods to customers on time
- Update, track order status, regularly update the data & delivery schedule on ERP system
- Make reports
- Import-export process (30%):
- Work with forwarders (mainly in Supplier list) to get quotes
- Responsible for handling and completing import and export documents (don't need to open Customs declaration)
- Check legal methods to reduce import taxes, using CO/bonded warehouse
- Calculate & compare shipping costs and analyze information to choose the suitable transport option
- Purchasing (20%): If without experience, company can provide training for this
- Check contract,
(Mức lương: 11 - 15 triệu VNĐ)
Mô tả Công việc
JOB DETAILS:
- Customer service (40%): take care service after sales
- Make contract, receive & understand clearly customer's requirement
- Receive & follow order, solve issues to ensure deliver goods to customers on time
- Update, track order status, regularly update the data & delivery schedule on ERP system
- Make reports
- Import-export process (30%):
- Work with forwarders (mainly in Supplier list) to get quotes
- Responsible for handling and completing import and export documents (don't need to open Customs declaration)
- Check legal methods to reduce import taxes, using CO/bonded warehouse
- Calculate & compare shipping costs and analyze information to choose the suitable transport option
- Purchasing (20%): If without experience, company can provide training for this
- Check contract,
This advertiser has chosen not to accept applicants from your region.
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